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Sugar Hotel & Spa

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Sugar Hotel & Spa
Sugar Hotel & Spa
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337 Reviews from our TripAdvisor Community

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Showing 284: English reviews
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Reviewed yesterday NEWvia mobile

We loved this quaint boutique hotel! Classy, gorgeous rooms. Central for all things touristy and lovely outdoor breakfast! The terrace restaurant with indoor and outdoor seating was just lovely both in the evening as well as for breakfast in the morning. The staff was really helpful and friendly too.

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Thank Louise M
Greater Manchester, United Kingdom
Reviewed 2 days ago NEW

Stayed here in February for 2 nights. Great location close to the V and A Waterfront (we walked for 10 mins to a restauant one night) breakfast was great and it was included in our deal. Rooms were well laid out with good en suite. We were offered a move from the room we booked with plunge pool. When it...

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Thank richb1232015
Reviewed 1 week ago NEWvia mobile

The bad: Restaurant closed. If I had been told, I would not have booked or would have cancelled. It was not even mentioned at check-in. This was the main issue for me. Limited breakfast menu offered. Maintenance issues. Water stains on wall. Broken wardrobe hinges. Unusable Wi-Fi. No mini bar. Noise from traffic quite noticeable. Annoying front door manual locking...

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Thank ColonelCathcart
Georgia
Reviewed 2 weeks ago via mobile

Stayed at Sugar Hill last year and just getting a chance to write a review. This was an excellent small hotel with great service! Walking distance to waterfront restaurants, hotel had small restaurant that served great food. Staff was friendly and helpful. Rooms were spacious and clean. Nothing but good things to say about this hotel!

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Thank TravelWoman5
Reviewed 3 weeks ago via mobile

We stayed two night in room 2, our last two nights after a long holidays in South Africa. The room is okay, clean, bath perfect, main road facing, but noise didn't disturb us at all. Pillows to firm. Breakfast is a menu to choose, no buffet.. all choosen food was excellent and the staff allover friendly. Good place and within...

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Thank Bruno S
Hertfordshire
Reviewed 3 weeks ago via mobile

I'm keen to highlight the exceptional service delivered by the staff at this hotel, faultless. We stayed in room two which faced the main road, the noise from the road from 5.30/6.00am is noisy and intrusive. We were woken both nights of our stay by returning guests talking in the corridor, not loudly but room door/wall not sound proofed. The...

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Thank Mark8768
Gauteng, South Africa
Reviewed December 28, 2016 via mobile

Awesome and relaxing. Go as a group of friends or as a couple. Loved the decor, calm and serene atmosphere. Worth every penny. Warm welcome,staff very efficient and prophesional. Will definitely recommend it.

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1Thank Sakiwi04
Reviewed December 23, 2016

The Sugar Hotel is an incredible place to stay. An easy walk to the Waterfront and an easy walk to downtown. Super friendly staff. Our room had it's own private balcony with small dunking pool. Breakfast at Marc's Table was incredible- possibly one of the best breakfasts we have ever had. Do yourself a favor and stay at The Sugar...

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1Thank Rachel B
Stockholm, Sweden
Reviewed December 17, 2016 via mobile

The service was absolutely flawless. Because it is a boutique hotel, the staff is very hands on & so friendly. It makes such an impression. The food is great. The rooms are so beautiful, large & spacious. The location may bother some as it is near a main road but everything else is top notch, this didn't matter. However, they...

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1Thank Kudz101
Reviewed December 3, 2016 via mobile

Stayed for few night at the start of 2 weeks journey in South Africa. Spacious room and bathroom, clean and with everything was needed and good quality toiletries. Quite hard pillow, asked for to have a softer one but was not available. Good breakfast with good a smiling service. Excellent and useful reception's staff members.

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1Thank Ginit74
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Room Service
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
Marc's Table
Marc's Table
Cuisines: European
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Room Service
  • Airport Transportation
  • Concierge
Official Description (provided by the hotel)
A sophisticated mix of raw brick, woods, stainless steel, porcelain tiles and glass sets us apart in style. Minutes from the Cape Quarter, V&A Waterfront, World Cup Stadium, Convention Centre, and a refreshing range of restaurants and night life. Enjoy our perfect position in the heart of the mother city. Retreat to a cocoon of comfort with natural fabrics and earth tones in our luxury en suite rooms. Enjoy spacious bathrooms with large showers for your private indulgence. Twin basins. Heated towel rails. We believe in the detail. Choose a view: Pool, Waterfront or Mountain? The quiet hillside suites, each with their private plunge pool, look onto Signal Hill - the "rump" of fabled Lion's Head mountain. Whether you're visiting for business or pleasure, you'll be well looked after. Pamper yourself with one of our Wellness treatments or relax, sipping sundowners, on the pool deck. Marc's Table, our in-house restaurant offers hearty breakfasts, light à la carte lunches and romantic dinners. Sip cognacs, after dark, in our cosy library. Sugar, for food requirements, provides a unique and specialized menu that suits any palette. We will prepare food to your request on instruction. Our daily menu is never the same, and warm hearty meals are prepared just for you. ... more   less 

Additional Information about Sugar Hotel & Spa

Address: 1 Main Road, Corner Main & Boundary Roads | Green Point, Cape Town Central 8005, South Africa
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: $117 - $269 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sugar Hotel & Spa 5*
Number of rooms: 7
Reservation Options:
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Also Known As:
Sugar Hotel And Spa
Sugar Hotel Cape Town Central
Sugar Hotel & Spa Cape Town, South Africa
Hotel Style:
#20 Romantic Hotel in Cape Town Central
#21 Spa Hotel in Cape Town Central
#25 Family Hotel in Cape Town Central
#27 Business Hotel in Cape Town Central
#47 Luxury Hotel in Cape Town Central
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Questions & Answers

Here's what travelers have asked, with answers from Sugar Hotel & Spa staff and other travelers.
2 questions
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Questions? Get answers from Sugar Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Get a room with a dunking pool!”
 of 5 bubbles rachelb701, Dec 23, 2016 | Read review
“We stayed in room 5 which had a plunge pool and view of Signal Hill”
 of 5 bubbles snowbliss1, Nov 12, 2016 | Read review
“Ask for a room with a view!”
 of 5 bubbles ldcreoNY, Jul 26, 2016 | Read review
“Rooms 4 and 5 face the back and have a plunge pool on their terraces.”
  • Room 5 - plunge pool on terrace
  • Room 5 - private/enclosed toilet
  • Room 5 - looking from the open bathroom (no door) to the dressing area with armoire
  • Room 5 - dual sink, glass shower (private toilet to the left of shower)
  • Room 5 - bathtub, sea salts, heated towel rack
  • Room 5 - prepared as two twin beds instead of king bed
  • Room 5 - sitting chair
  • Room 5 - bedroom looking toward terrace
 of 5 bubbles BethanieKay, Apr 16, 2016 | Read review
“summer months choose room at the back with a small pool”
 of 5 bubbles dlaminimichael534, Apr 5, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question