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Sugar Hotel & Spa

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Sugar Hotel & Spa
Sugar Hotel & Spa
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316 Reviews from our TripAdvisor Community

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Showing 264: English reviews
Montreal, Canada
Level Contributor
3 reviews
5 of 5 stars Reviewed yesterday NEW via mobile

The staff are wonderful. Rooms spacious and breakfasts delicious. Very central. All our excursions were arranged by hotel staff. We had personal and custom used attention. Would stay there again. V&A waterfront is a few minutes from the hotel. Uber rides are always available and near by.

Helpful?
Thank SHAANTI
New York City, New York
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a small and clean hotel near to the waterfront. What makes it particularly great are the lovely people in the front who manage things and are extremely friendly and helpful. They made it feel like home and got us set with a wonderful driver who took us all around for a full day. The bathroom is also very... More 

Helpful?
Thank Mellie313
Level Contributor
34 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a really nice boutique hotel. The rooms were nice and roomy. Everything looked new, the bathrooms were huge and modern. There was a RO spigot in every bathroom to drink from. Beds were comfortable. The restaurant in the hotel was very good. The hotel is with walking distance of a lot of places to eat. You can easily... More 

Helpful?
Thank Baltobabs
Cape Town Central, South Africa
Level Contributor
66 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We treated ourselves to a girly pamper day at this luxury spa which called for some down time and an invigorating massage on a Saturday morning. We opted for individual aromatherapy massages which were fantastic and very relaxing. Treatment rooms are close to the entrance so we didn't get to see the rest of the hotel but staff were friendly... More 

Helpful?
Thank Tahmeee
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Nice and quiet accommodation with 7 rooms. Very approachable and friendly staffs. Excellent room comfort and amenities in the room. Felt like home, unlike the commercialised hotels. Close proximity to V&A waterfront (around 15mins walk). Great breakfast choices. Will highly recommend this boutique hotel

Helpful?
Thank Chin Y
Florence, Italy
Level Contributor
177 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is a small hotel close to Waterfront, not so visible from outside. Interiors are very well designed and arranged, modern style with large spaces and essential furniture. Rooms are large huge (we were at Room n.2), equipped with whatever you may need. Service personnel, reception and check out, impeccable. To get V&A Waterfront you need to walk 20... More 

Helpful?
Thank Paolo P
Pretoria, South Africa
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

Great location, beautiful unique decor. Very friendly staff, delicious breakfast, massive comfi bed. Good noise-proofing from busy street. Spa available, offering Dermalogica products! No view, no 'turn-down', mini bar stock not replenished. Not wheel chair friendly.

Helpful?
Thank Ventertjies
NkosiM-Hotel_Manager, Manager at Sugar Hotel & Spa, responded to this review

Dear Ventertjies, Many thanks for the valuable feedback you have shared with us and the travelling world. We are glad to have been largely satisfactory to you in terms of your experiences here, that you found our services and product to be of a desired standard. I have taken the matters of the turn down and the mini bars with... More 

Oslo, Norway
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Service was excellent and the rooms were spacious, nice and clean. The food in the restaurant is great. Only issue is that breakfast is a la carte and there is some waiting time. Area is central and safe with V&A Waterfront within walking distance.

Helpful?
2 Thank Arild A
Nkosi_Moyo, Manager at Sugar Hotel & Spa, responded to this review

Dear Arild A, Many thanks for taking time to review your experience with us. We are thrilled you found our service to be excellent among the positives you note in the review. We are lucky with our location, it works perfectly when one wants that proximity to The V&A Waterfront, Cape Town Stadium, The Cape Town International Convention Centre, Cape... More 

Salisbury, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very nice boutique hotel in a convenient location for the Waterfront. Staff were very friendly and helpful for our one night stay. Room was well presented and clean. All in all, great value for money and would definitely recommend.

Helpful?
1 Thank simonrwilder
Nkosi_Moyo, Manager at Sugar Hotel & Spa, responded to this review

Dear Simon, Many thanks for the review on your experiences with us. We are glad you found your experiences here positive. We wish you the best in all you do hoping you will come away in future and we can create more memorable moments. Best regards More 

New York
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Staying in this small, beautiful hotel is like being welcomed as an honored guest into somebody's home. From the moment I walk out of baggage claim at the airport to the smile of Cosi, the man who picked me up, to the small details that are everywhere, I would recommend this hotel to all. The staff are so friendly and... More 

Helpful?
2 Thank ldcreoNY
Nkosi_Moyo, Manager at Sugar Hotel & Spa, responded to this review

Dear Leisa, Many thanks for taking time to review your experiences at our hotel. It was a pleasure having you here. We will always endeavor to ensure our Guests have a seamless experience from arrival with the transfers from the airport, through the course of stay utilizing any of our hospitality services i.e. rooms, restaurant, bar, wellness centre and tours,... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Free Parking
  • Spa
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
Marc's Table
Marc's Table
Cuisines: European
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Dry Cleaning
  • Room Service
  • Free Parking
  • Airport Transportation
  • Concierge
Official Description (provided by the hotel)
A sophisticated mix of raw brick, woods, stainless steel, porcelain tiles and glass sets us apart in style. Minutes from the Cape Quarter, V&A Waterfront, World Cup Stadium, Convention Centre, and a refreshing range of restaurants and night life. Enjoy our perfect position in the heart of the mother city. Retreat to a cocoon of comfort with natural fabrics and earth tones in our luxury en suite rooms. Enjoy spacious bathrooms with large showers for your private indulgence. Twin basins. Heated towel rails. We believe in the detail. Choose a view: Pool, Waterfront or Mountain? The quiet hillside suites, each with their private plunge pool, look onto Signal Hill - the "rump" of fabled Lion's Head mountain. Whether you're visiting for business or pleasure, you'll be well looked after. Pamper yourself with one of our Wellness treatments or relax, sipping sundowners, on the pool deck. Marc's Table, our in-house restaurant offers hearty breakfasts, light à la carte lunches and romantic dinners. Sip cognacs, after dark, in our cosy library. Sugar, for food requirements, provides a unique and specialized menu that suits any palette. We will prepare food to your request on instruction. Our daily menu is never the same, and warm hearty meals are prepared just for you. ... more   less 

Additional Information about Sugar Hotel & Spa

Address: 1 Main Road, Corner Main & Boundary Roads | Green Point, Cape Town Central 8005, South Africa
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: $116 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sugar Hotel & Spa 5*
Number of rooms: 7
Reservation Options:
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Also Known As:
Sugar Hotel Cape Town Central
Sugar Hotel And Spa
Sugar Hotel & Spa Cape Town, South Africa
Hotel Style:
#19 Spa Hotel in Cape Town Central
#20 Romantic Hotel in Cape Town Central
#25 Family Hotel in Cape Town Central
#27 Business Hotel in Cape Town Central
#37 Luxury Hotel in Cape Town Central
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