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Hollow On The Square Cape Town City Hotel

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Hollow On The Square Cape Town City Hotel
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44 Reviews from our TripAdvisor Community

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Showing 39: English reviews
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I stayed here for 7 days. We had gone for a conference at the convention centre. The hotel was really close to the centre. The staff were all extremely helpful, and would always go out of their way to make our stay comfortable. I'm grateful to Devron, Desmond, Donald & Charles who really made us comfortable, and arranged all our... More 

Helpful?
Thank Ayesha R
Roodepoort, South Africa
1 review
4 of 5 stars Reviewed 4 weeks ago

The staff were very friendly and helpful. The rooms were very comfortable and lovely and warm on a cold winters' day in Cape Town. The restaurant has a fair menu but we had to go elsewhere for more of a variety of food.

Review collected in partnership with this hotel

Helpful?
Thank mandy_perry
Johannesburg, South Africa
Level Contributor
43 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed July 18, 2016 via mobile

This feels like an old building that has been restored. The lobby is not great but the rooms were very enormous with everything you may need including USB ports for charging and a wall safe. The bathroom had been recently redone and I was very comfortable. The buffet breakfast was not bad, and all in all I had a pleasant... More 

Helpful?
Thank Moose-JHB
Steelpoort
2 reviews
3 of 5 stars Reviewed June 27, 2016 via mobile

Very close to public transport (train, myciti bus terminal). 10 minutes walk to V&A. Need to improve on breakfast meals and introduce new meals. Rooms are spacious and beautiful with view of the inner city. Friendly staff. Parking provided for guests

Helpful?
Thank Tebogo M
Musicexplore, General Manager at Hollow On The Square Cape Town City Hotel, responded to this review

Dear Valued Guest Thanks so much for your positive feedback! Regarding the meals we do take customer feedback extremely seriously. We presently have a wonderful French food and beverage consultant working with us who has worked at the likes of Cape Grace and Taj and hope that you will enjoy the changes. Thanks again Paul and The Team More 

Pinetown, South Africa
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 20, 2016

My company booked me into overnight accommodation at this establishment for the first time in 2013. Subsequently, I requested the same establishment when traveling during 2014. What an amazing experience. I stayed in the Green Annex section of the hotel. Upmarket, modern and superb. The service from front desk all the way to the waiters are exceptional. Well worth the... More 

Helpful?
Thank Elize K
Musicexplore, General Manager at Hollow On The Square Cape Town City Hotel, responded to this review

Dear Valued Guest. Thank you for your wonderful feedback! We look forward to seeing you back at HOTS again soon! Yours in hospitality Paul and The Team More 

London, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 11, 2016

Great hotel with friendly staff. My room was large and modern and the location is not too far from the V&A Waterfront and Long Street. At night though the immediate area can be a little too quiet. The breakfast service was also very good. I would stay again.

Helpful?
Thank Charlie7486
Musicexplore, General Manager at Hollow On The Square Cape Town City Hotel, responded to this review

Dear Valued Guest thanks so much for your wonderful review and we are glad that you had a great first trip to Cape Town! We hope to see you back again soon! Yours in hospitality Paul and The Team More 

Mumbai (Bombay), India
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 5, 2016

Friendly staff and good service. I needed to exchange currency and the hotel staff accompanied me to the nearby shop. Breakfast area though gets crowded and food could have more variety. Conveniently located. Nice for a business traveler.

Helpful?
Thank ChopraRishabh
Musicexplore, General Manager at Hollow On The Square Cape Town City Hotel, responded to this review

Dear Valued Guest thanks for your complimentary comments about the staff, service and the location. We are always looking at ways of improving our breakfast offering and would appreciate any suggestions if you could email me on gm@hollowinthesquare.co.za Kind regards Paul and The Team More 

Davis, California
1 review
5 of 5 stars Reviewed May 16, 2016

We were looking for authentic/colloquial, small but modern, personal touch, and departure from the usual and predictable major high rise hotel experience. In Hollow On the Square we found it! Safe mere steps away from the convention center but the same sense of confidence/security as larger name competitors (that are close enough to enjoy the occasional extended dining/entertainment options). We... More 

Review collected in partnership with this hotel

Helpful?
Thank Linda W
Musicexplore, General Manager at Hollow On The Square Cape Town City Hotel, responded to this review

Dear Valued Guests Your comments have been extremely graciously received by the staff and management. Thanks for your kind words and we do try to be more than just a normal corporate hotel where one size fits all. We value the relationships that are created with our guests and love the fact that you felt at home with us. We... More 

Port Alfred
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 5, 2016

I spent 5 nights at Hollow on the Square on a business trip with other colleagues. I was able to check-in early which was a plus and my large double room was clean and comfortable. The wifi was not always very reliable but mostly worked. The entrance and lobby areas of the hotel are getting scruffy and in real need... More 

Helpful?
Thank rhcottages
Musicexplore, General Manager at Hollow On The Square Cape Town City Hotel, responded to this review

Dear Valued Guest. Thank you for your feedback which is vital in us being able to offer our guests a great experience. Your comments regarding the restaurant were taken extremely seriously. Regarding hygiene this is of paramount importance to us and we outsource a Hygiene Audit Company to carry out random checks on the restaurant and maintain strict policies and... More 

Nosy Be
1 review
4 of 5 stars Reviewed April 20, 2016

The hotel location is very interesting...in the city center but quiet. Very attentive staff and comfortable room with a good price/quality ratio. Great breakfast also. The only downisde, people don't speak french for a 4 stars hotel.

Review collected in partnership with this hotel

Helpful?
Thank SonnyNB
Musicexplore, General Manager at Hollow On The Square Cape Town City Hotel, responded to this review

Messieurs Thanks so much for the positive feedback! Regarding French speaking personnel, we took your comments seriously and presently have 2 French speaking Interns working at the hotel. Salutations distinguées Paul More 

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Room Service
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hollow on the Square is conveniently situated within walking distance of the famous V&A Waterfront, City Centre, Cape Town International Convention Centre (CTICC), and just minutes from other inner city shopping meccas such as Green Market Square, St Georges Mall and the beautiful Flower Market. This trendy modern city hotel offers 56 large semi-self catering en-suite bedrooms with all modern amenities. The eco-friendly addition to the hotel, The Green Annexe, an oasis of 'green'-inspired hospitality, boasts 30 stylishly calm rooms, which have all been created with energy-efficient and environmentally sound materials, without compromising on luxury. The trendy public areas portray a French-chic vibe and include a relaxed lounge and dining area with cocktail bar and patio. For keeping you connected 24-7 we have Wi-Fi throughout the hotel. For the first-time travellers to Cape Town, or for guests who need assistance with anything to do with Cape Town, our friendly Concierge is available to help enrich your stay in the 'Mother City'. Not only do we offer advice, but also a shuttle service and tours within the city and surrounds (booking advisable), car hire and the ease of foreign currency exchange within the hotel. ... more   less 

Additional Information about Hollow On The Square Cape Town City Hotel

Address: 9 Hans Strijdom Avenue, Cape Town Central 8001, South Africa (Formerly Tulbagh Hotel)
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: $94 - $198 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hollow On The Square Cape Town City Hotel 4*
Number of rooms: 86
Reservation Options:
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Also Known As:
Hollow On The Square Cape Town City Hotel South Africa
Hotel Style:
#60 Luxury Hotel in Cape Town Central
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