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1 Cullinan Street Waterfront, Cape Town Central 8001 South Africa
Lowest prices for your stay
Booking.com
$179
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Free cancellation until 10/09/22
Expedia.com
$193
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Free cancellation until 10/08/22
FindHotel
$171
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Free cancellation until 10/09/22
Hotels.com$195
Travelocity$195
travelup.com$196
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Traveler (630)
360
Panoramas (8)
Room & Suite (233)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 08/19/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Southern Sun The Cullinan
Updated 08/19/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#42 of 128 hotels in Cape Town Central
Location
4.7
Cleanliness
4.5
Service
4.5
Value
4.3
Only The Cullinan Hotel offers views of all of the Mother City’s main attractions: Table Mountain, the harbour and ocean, the V&A Waterfront and the city skyline. Marble pillars and floors and lush furnishings, transport guests into a world of luxury complete with individualized four-star services. A pool and gym offer the perfect way to relax after a day of business meetings or sightseeing and the choice of bars and restaurants is sure to meet everyone’s tastes.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Free shuttle or taxi services
Business Center with Internet Access
Conference facilities
Wifi
Pool / beach towels
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Poolside bar
Airport transportation
Shuttle bus service
Car hire
Banquet room
Meeting rooms
Spa
Foot massage
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Doorperson
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Fireplace
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Family
Languages Spoken
English, Afrikaans
2367Reviews40Q+A100Room tips
Traveler rating
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Popular mentions
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Most Recent
Zakiyah K wrote a review Sep 21
Durban, South Africa40 contributions4 helpful votes
Excellent location, enormous breakfast spread. Very polite an efficient staff. Spa on site - heated pool ,spacious rooms.we forgot a valuable item in the room an called a day later. It was found and kept for us. Honesty is very hard to come by these days - so that' was definitely appreciated
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Date of stay: September 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from The Cullinan SouthernSun, Guest Services / Front Office at Southern Sun The Cullinan
Responded 2 days ago
Dear Zakiyah, Thank you for your recent stay with us at The Cullinan Hotel. We are pleased to read such wonderful comments about your stay. We hope that you will choose to stay with us at The Cullinan again very soon! Best Regards, The Cullinan Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
gregaustex wrote a review Sep 20
Austin, Texas313 contributions76 helpful votes
We stayed here three nights to complete our African vacation. This is a very busy hotel with many guests coming and going all the time. We ate at the Stella Cafe Bar once and the Stella burger was OK, but the chicken sandwich was great. Breakfast buffet provided every morning in the main restaurant was very good. There is a lot of security personnel around the property and you need to be alert when walking around downtown.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from The Cullinan SouthernSun, Guest Services / Front Office at Southern Sun The Cullinan
Responded 2 days ago
Dear Gregaustex, Thank you for your recent stay with us at The Cullinan Hotel. We take note of the your comments and we will be sure to keep this in mind for future, so that we can provide even better customer service to our esteemed guests. We look forward to seeing you again! Best Regards, The Cullinan Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Joanne L wrote a review Sep 2
33 contributions5 helpful votes
We stayed here for four nights as a family of four before exploring the Garden Route. The welcome at the hotel was lovely and staff were very helpful. On arrival we were showed to a family room which was very small, possibly more so as our children are teenagers. We spoke to reception and straight away we were shown some alternative rooms and moved to a much bigger one which made our four night stay much more comfortable. Facilities at the hotel are great and the kids liked the ”nibbles” in reception at tea time, especially the pop corn which was a big hit! Breakfast was also lovely with plenty choice. We made lots of use of the free shuttle service to the waterfront and staff were very helpful, even running us down there before the service had started. We would definitely recommend this hotel as a base to explore Cape Town, which we loved!
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from The Cullinan SouthernSun, Guest Services / Front Office at Southern Sun The Cullinan
Responded 2 days ago
Dear Joanne, We thank you for your recent stay with us at The Cullinan Hotel. We are proud to read such wonderful comments regarding your stay with us and that you enjoyed the facilities that we had to offer. We look forward to seeing you very soon! Best Regards, The Cullinan Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jacqueline D wrote a review Jul 2022
Ottawa, Canada7 contributions1 helpful vote
We loved this hotel! The staff were friendly and helpful. They couldn’t do enough for us to make our stay enjoyable. We arrived to a bottle of champagne and some delectable little cakes as it was our (belated) Anniversary. A few days later, it was my birthday and we arrived back to our room to another bottle of champagne, some more goodies and a cake. The breakfast selection was plentiful and delicious and there is a complimentary shuttle to the V& A waterfront. I would highly recommend this hotel!
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from The Cullinan SouthernSun, Guest Services / Front Office at Southern Sun The Cullinan
Responded Jul 29, 2022
Dear Jacqueline, Thank you very much for taking the time to leave us such a fantastic review. We are delighted that you enjoyed your Birthday and Anniversary celebrations with us. We hope to Welcome you back again soon, Warm Regards, The Cullinan Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pieter R wrote a review Apr 2022
1 contribution
In general I think I am somewhat fussy but if the room is clean and the hotel is maintained I am usually happy. But what always seals the deal for me is the staff and my comfortability coming and going and the staff at this hotel are exceptional from bookings I did with the very competent Nasheema to checkout I was really happy overall. This will definitely be my go to hotel from now on staying in Cape town.
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Date of stay: April 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from The Cullinan SouthernSun, Guest Services / Front Office at Southern Sun The Cullinan
Responded Jun 7, 2022
Dear Pieterr, Thank you for taking the time to leave us a review. We are delighted that you enjoyed your stay with us. Thank you for complimenting our staff, We have passed on your regards to Nasheema, Hope to have you back again with us soon Warm Regards, The Cullinan Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
DesertLeo84 wrote a review Mar 2022
44 contributions8 helpful votes
Where do I start?? Stayed for 10 nights during a business trip. Housekeeping: Their service is inconsistent, and they really need more training. Unacceptable that you provide unsealed water bottles. Who approved the horrible cranberry cookies next to the tacky coffee and tea set?? Speaking of the set, one day you get milk, the next none. One day coffee stirrers, the next day they place my own straws in the cups!! Why is the soap bar changed frequently? One bar was more than sufficient for handwashing for this period. But every other day or so, you take it away and place a new one. What a waste. Breakfast Out of the 10 days, I had breakfast only twice. The staff are unfriendly and you need to beg for coffee. Even then, they don't speak a single word with you. The bacon is awful, and the eggs are so watered down. Room The walls are thin, and you can hear your neighbours on the phone. Carpets are filthy. The windows have poor sealant, and you can hear cars all the time whilst trying to sleep. In all honesty, the bed and pillows are the best of all hotels I've stayed in. Smell There's a constant bad smell on the floor, and cheap humidifiers are seen as you enter the floor. Laundry Laundry is terrible. Items wrinkled and not properly hanged. Laundry bags not replaced in the room. Overpriced for what they do to your clothes.
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Date of stay: March 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from The Cullinan SouthernSun, Guest Services / Front Office at Southern Sun The Cullinan
Responded Jun 7, 2022
Dear Desert, Thank you for bring the above to our attention, We would like to whole heartedly apologize for your experience that you had with us, this is defiantly not the service that we are known for. We have had this escalated with our Housekeeping department to ensure something like this does not happen again. We hope you will be back with us again so that we can look after you Warm Regards, The Cullinan Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
889raymondh wrote a review Jan 2022
Mafikeng6 contributions2 helpful votes
Waited two hours for my room and had to ask. Had to find a waiter to get a drink - most of which we fetched ourselves, then had to find one to pay. Outside area filthy, cleaned table myself, ashtrays full and had to wait more than an hour for a bucket of ice and soft drinks. Checked out day early as not good for my health to endure this torture.
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Date of stay: January 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from The Cullinan SouthernSun, Guest Services / Front Office at Southern Sun The Cullinan
Responded Jun 8, 2022
Dear 889raymondh, Thank you for your recent stay with us. We sincerely apologies for the inconvenience and discomfort caused. We have certainly raised this with the relevant teams so ensure that this does not occur again. We look forward to hosting you very soon. Yours in hospitality, The Cullinan Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Garth M wrote a review Nov 2021
Durban, South Africa12 contributions8 helpful votes
+1
As Southern Sun hotels go this is pretty average. As a business traveler my expectations have grown. The hotel is clean and the staff are friendly; however, the rooms and furnishings are dated and I was unimpressed by the instant coffee in the rooms and the piece of plastic in my scrambled eggs. I will most likely return to the more modern SunSquare next visit.
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Date of stay: November 2021Trip type: Traveled on business
Room Tip: Because of its location it's not the easiest access but there is a lot of secure undercover parking
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Melissa P wrote a review Sep 2021
53 contributions1 helpful vote
+1
The Cullinan staff treated us like 'royalty' even before we arrived. Breakfast is divine.. The rooms are spacious and serene.. Special mention to staff Andile..Lindile**.. Alicia..Portia..Mark & Eugene.. Appreciate all you did for us!
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Date of stay: September 2021Trip type: Traveled with family
Room Tip: Plenty of parking and safe. Breakfast coffee batista is brilliant. Staff are genuinely caring.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Claudia B wrote a review May 2021
Cape Town, South Africa11 contributions2 helpful votes
It's a beautiful hotel with great views. What impresses me is their attention to details. They served a lovey spread with sparkling wine, sushi, cakes and a whole lot more served by the chef himself. The staff is attentive, friendly and helpful. They also have a lovely bar with a deep blue pool which is heated. Perfect for the winter months. I will recommend it to anyone who is looking to host a special celebration or just a romantic stay.
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Date of stay: February 2021
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$118 - $225 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
southern sun the cullinan hotel cape town central, southern sun cullinan, cullinan hotel cape town
LOCATION
South AfricaWestern CapeCape TownCape Town Central
NUMBER OF ROOMS
394
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Frequently Asked Questions about Southern Sun The Cullinan
Which popular attractions are close to Southern Sun The Cullinan?
Nearby attractions include First Diamonds (0.3 miles), African Curiosity (0.1 miles), and Prestwich Memorial Garden (0.2 miles).
What are some of the property amenities at Southern Sun The Cullinan?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Southern Sun The Cullinan?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Southern Sun The Cullinan?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Southern Sun The Cullinan?
Yes, parking is available to guests.
What are some restaurants close to Southern Sun The Cullinan?
Conveniently located restaurants include Col'Cacchio Foreshore, The Firemans Arms, and YU Restaurant.
Are there opportunities to exercise at Southern Sun The Cullinan?
Yes, guests have access to a pool and a fitness center during their stay.
Does Southern Sun The Cullinan have an airport shuttle?
Yes, Southern Sun The Cullinan offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Southern Sun The Cullinan have airport transportation?
Yes, Southern Sun The Cullinan offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Southern Sun The Cullinan located near the city center?
Yes, it is 0.2 miles away from the center of Cape Town Central.
Are any cleaning services offered at Southern Sun The Cullinan?
Yes, dry cleaning and laundry service are offered to guests.