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Victoria & Alfred Hotel

Certificate of Excellence
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On the Waterfront Pierhead, Cape Town Central 8001, South Africa
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1 room 1 adult
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Victoria & Alfred Hotel
Victoria & Alfred Hotel
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1,146 Reviews from our TripAdvisor Community

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Lisbon, Portugal
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Excellent location in the heart of Waterfront, where you can find everything at walking distance. Loved the breakfast looking at the harbor and table mountain and catching the glance of the seals. Love the personal that received us at the parking space, always helpful and with a contagious smile .

Helpful?
Thank accfoliveira
Level Contributor
49 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We were supposed to stay here for our honeymoon. Hotel was very nice and in a great location. They were very sweet and decorated our bed and room with roses and left chocolate and champagne. The room however was INCREDIBLY NOISY as it overlooked a taxi stand and parking area. There was non-stop honking and some motorcycles that would not... More 

Helpful?
1 Thank Sireenah S
Birmingham, United Kingdom
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Loved the Hotel. Great rooms, very clean with comfortable beds, the Location couldn't be better, its the most central hotel for the V&A Waterfront. Showers and baths are fantastic - Extremely powerful and roomy. Reception/Management Staff were extremely poor, bordering on rude at times. If you asked them a question you usually got a very short response that offered little... More 

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2 Thank coatesy89
Milford on Sea, United Kingdom
Level Contributor
195 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Right on the waterfront next door to all the attractions and restaurants. We had a room overlooking the harbour and Table Mountain, great views. The room was large, airy and clean and it lovely to be able,to throw open the windows wide. Their sister hotel just across the main road has a lawn area and small pool which we were... More 

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Thank Kim11052011
Shrewsbury, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

I was seriously underwhelmed by this hotel. The very junior staff were friendly. The best example of service was the friendly lift attendant. Sadly, the reception and managerial staff were slippery and very diificult to pin down. We booked a loft room for 3 nights and on arrival, the room was shabby with cracked bathoom tiles. We were moved twice... More 

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2 Thank Alan O
Shrewsbury
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Book this hotel only for the location! If you want friendly hotel staff, clean rooms and beautiful 5 star hotel look for another hotel. Service needs to be improved as soon as possible. The only staff that made a real effort were the gentlemen on the lift. The reception staff were very dismissive and terribly grumpy. They definitely need a... More 

Helpful?
1 Thank Karen_00Shrewsbury
Hong Kong, China
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

This hotel has a perfect location on the Cape Town Waterfront. It is pretty much full every night. Rooms are spacious and comfortable. Perhaps because the hotel is a success the staff do not feel that customer service is a priority. On arriving early at the hotel we were told that the check-in staff would see if a room was... More 

Helpful?
Thank RichardinHK
Medfield, Massachusetts
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

I stayed here after my wife's research brought us to it. A fantastic choice. Absolutely perfect location in the heart of the Waterfront with shopping of all kinds and restaurants galore everywhere. The staff was extremely courteous and professional and the security was excellent. Our room was spacious, clean, and very modern. The breakfast buffet was interesting, delicious, and very... More 

Helpful?
Thank MedfieldTraveller
Johannesburg, South Africa
Level Contributor
97 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Located in the waterfront which makes it so convenient for everything. Rooms are lovely not much frills but make sure you get a sea facing view. There are no extra facilities like pool or gym but you can utilize their sister hotel. Loved the vibe as you stepped out of the hotel.

Helpful?
Thank Farhana H
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Hi Stayed here for a few nights for work, I had views of the Table Mountain from my room. Staff where friendly and the room was of a high quality. Was very nice location next the the waterfront /restaurants and shopping area. The restaurant was nice to eat in, and excellent selection for breakfast.

Helpful?
Thank Wessex-Viking
Rey_Franco, General Manager at Victoria & Alfred Hotel, responded to this review

Thank you very much for sharing such a lovely review. We are happy you enjoyed the magnificent views from the room, the excellent breakfast and our friendly staff. We hope to welcome you back again. Kind Regards Rey More 

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Mountain Twin Room (38)
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Piazza Room (47)
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