We stayed in the less expensive rooms without the mountain view, deciding to forego a view for an extra night of travel. The rooms were adequate, not huge but spacious enough for two of us, with a comfy chair, desk, tv with Neftlix, separate toilet, bath and shower, and windows that open to a view of the harbor with music wafting in day and night. The buffet breakfast was simply awesome, literally the best breakfast I have ever seen anywhere, and that includes lavish spreads in Thailand and other exotic places. We did not eat at the restaurant but appreciated live music in the lobby and the excellent level of service from the staff. Location could not be beat. The only drawback was having to walk across the street and uphill to the pool, which is located at their other property. We felt very safe and secure, the staff was excellent, and I would definitely come back. If you are starting a safari adventure here, be sure to buy anything you might want in this area because day-to-day items get harder to come by the further you get from the city and almost impossible once you get into the bush.

We stayed for just one night and were blown away by the wonderful friendly and warm service from all the staff. The hotel is in a wonderful location, we were very pleasantly surprised that the rooms were wonderful and quiet despite the busy atmosphere below. The rooms are very clean and comfortable with crisp linen and fluffy towels. The furnishings do look outdated, but are well looked after. We were disappointed not to receive the standard turn down service. Great hotel, we would return.

This hotel suited us perfectly, the bedrooms were really comfortable (loft room) and the staff were so helpful. The location is in the heart of the action, easy to reach to city centre, within the vibrant waterfront area and close to the excellent city sightseeing tour terminal. The service in the restaurant at breakfast was a bit disorganised but the food is mainly on the buffet and so this didn't have a big affect on our stay. Need to understand where the Ubers are allowed to stop around the waterfront, but there are normal taxis outside the hotel. Overall this was a great hotel for our week visiting Cape Town and region, loved the city and region and we will be back one day and when we do we will return to the Victoria and Alfred Hotel without hesitation.