Victoria & Alfred Hotel
Dock Rd PierHead, V&A Complex, Cape Town Central 8001 South Africa
Lowest prices for your stay
$247
Fully refundable before 03/27/23
$267
$233
Hotels.com$267
Priceline$267
Travelocity$267
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Room & Suite (340)
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About
#28 of 127 hotels in Cape Town Central
Location
4.9
Cleanliness
4.7
Service
4.5
Value
4.2
Travelers' Choice
History and modern luxury merge to create ageless beauty at the Victoria & Alfred Hotel, which was built in 1904 as the North Quay Warehouse. This iconic establishment was named after Queen Victoria and her son, Prince Alfred who played an intrinsic role in the establishment of the Breakwater Basin, now the V&A Waterfront. The hotel is located in the very heart of this internationally acclaimed destination and is a sophisticated retreat amid the buzz. It offers some of the most enviable views of Cape Town Harbour, Table Mountain and the slick city that stretches out at the foot of this Natural Wonder. Timeless elegance and personalised luxury are found at the award-winning Victoria & Alfred Hotel.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Babysitting
Children Activities (Kid / Family Friendly)
Airport transportation
Business Center with Internet Access
Parking
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Kid-friendly buffet
Kids club
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Foot massage
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Safe
Laptop safe
Wake-up service / alarm clock
Minibar
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Harbor View
Bay View
Languages Spoken
English, Afrikaans
Location
100Great for walkers
Grade: 100 out of 100
96Restaurantswithin 0.3 miles
37Attractionswithin 0.3 miles
Contact
Dock Rd PierHead, V&A Complex, Cape Town Central 8001 South Africa
Getting there
Rental CarsSee rental cars from $18/day
2016Reviews50Q+A100Room tips
Reviews
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We stayed here for 5 nights. The service was mostly excellent. The room was large and in good condition, was quiet and the bed was comfortable. The location of the hotel is excellent, overlooking the harbour and Table Mountain in the distance. The tiny swimming pool and sun lounger area is across the road and up some steps in small sister hotel. We spent a few hours there one afternoon and it was peaceful but if this was something you would want to do a lot perhaps another hotel would be better. Only other thing to mention. We were overlooking the front of the hotel so was quite noisy in the day with musicians etc so no good if you like an afternoon nap. It was fine at night. It also overlooked a building with scaffolding around it so at some point building work will be happening so might be worth checking with the hotel before you book. If you paid for the more expensive rooms overlooking the harbour you would have heard banging from 7.30 onwards in the morning(particularly on one side of the hotel) with some building work currently going on nearby. Again something to bear in mind if you like a lie in. Overall it was a very positive experience and we would stay again.…
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Date of stay: February 2023
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Chris Raath, Other at Victoria & Alfred Hotel
Responded 1 week ago
Good day, Thank you for your 5 star review and valued feedback which has been noted. We look forward to your return soonest. Safe travels Kind regards, Chris Raath Rooms Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is fine and nothing out of the ordinary. The room we were in was small and not helped by the steeply sloping ceiling (the loft rooms). The aircon was a bit temperamental and I think the load shedding threw it out of sync before the generator kicked in again. Food was ok and breakfast staff were a bit glum as if they really didn't want to be there. That said, the location is absolutely first class with very safe and easy access to all the surrounding bars and restaurants. It is a fe minutes away from the Nelson Mandela Gateway for trips to Robbin Island. (Don't book a package to get to the island. Just pre purchase a boat ticket). The sister hotel across the road has a (small) swimming pool but a very good area for relaxation around it. There is no problem with valet parking and the roads round about are easy to negotiate.…
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Date of stay: January 2023
Value
Location
Service
Room Tip: Avoid loft rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Chris Raath, Other at Victoria & Alfred Hotel
Responded 1 week ago
Good day, Thank you for your valued feedback which has been noted. Sorry to see that you did not entirely enjoy your stay and we hope to make it up to you upon your next visit. Kind regards, Chris Raath Rooms Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Passport55154250971 wrote a review Feb 2023
Sadly a bit dated needs an upgrade. Can’t fault the location and the view from the breakfast terrace was amazing. Building work outside our room wasn’t appreciated! Friendly staff but inattentive and slow. Valet parking was useful.
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Date of stay: February 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Chris Raath, Other at Victoria & Alfred Hotel
Responded 1 week ago
Good day, Thank you for being willing to share your feedback which has been noted. Kind regards, Chris Raath Rooms Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We spent three nights here before a Garden Route cruise and one night after the cruise. For the first three nights we were in an attic room with a view of the harbour and Table Mountain, on our return to the hotel they kindly upgraded us to a suite overlooking the front of the hotel. Both rooms were spacious and very well appointed. We ate breakfast every morning and it was excellent. We often had a drink in the bar and it was always a friendly atmosphere. Nothing was too much trouble for the staff and there was always a friendly face at every contact. This hotel is now one of our favourites ever!
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Date of stay: January 2023
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Chris Raath, Other at Victoria & Alfred Hotel
Responded 1 week ago
Good day, Thank you so much for your review and feedback. We are very happy that you enjoyed your stay with us and we eagerly await your return. Safe travels Kind regards, Chris Raath Rooms Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The photos don't do the place justice. Great rooms and stunning views. Staff all friendly and couldn't fault our night here. During our stay we booked an airport transfer from reception, we asked how much this was and informed it was max R400 and we pay cash to driver. During check-out the transfer was late so a member of staff drove us in the hotel car instead. However when we arrived at the airport we were asked to pay R900. We didn't have this cash, we had taken out R700 (for taxi and airport spends). The driver said it's ok they will take what we have, leaving us with no cash. This left a sour taste of our experience with the hotel, and I'd recommend people just use Uber to get back to the airport (at around R300).
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Date of stay: January 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Chris Raath, Other at Victoria & Alfred Hotel
Responded Feb 4, 2023
Good day, Apologies for the confusion. A normal meter taxi would be around R400 to the airport which was the original arrangements upon your check out but due to the delay of this taxi we opted to drive you in one of the hotel vehicles which does cost a bit more. Apologies if this was not properly communicated to you. We hope to make it up to you upon your return. Thank you for your valued feedback. Kind regards, Chris Raath Rooms Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
If you're coming from overseas, this is probably one of the best spots to be for safety as it's right on the waterfront where you have a lot of security 24/7! I would have given this 5 stars (considered leaving 3 instead of 4), however we flew in from Australia and arrived at after not sleeping for 17 hours, we specifically booked a king bed and when we arrived we had two singles pushed together. The hotel was quite full and we had to wait a whole day before our room was changed. The rooms are MASSIVE, it's quite an old hotel so you find things like the shower door doesn't close fully and the sinks don't drain well. Hotel staff are great, food was always amazing - there was construction when we were there so we were forced to use a valet service for parking (which was free) but your car would be parked in the closed car park 5-10 minutes away, which would lead to you waiting for your vehicle for up to 30 minutes sometimes.…
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Date of stay: July 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Chris Raath, Other at Victoria & Alfred Hotel
Responded Feb 4, 2023
Good day, Thank you for your review and valued feedback. Kind regards, Chris Raath Rooms Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
What a fabulous vista to enjoy here with dramatic views to Table Mountain and Alfred Basin on Cape Town Waterfront. This IS the place to enjoy English Breakfast Tea, Coffee or a glass of wine. Gr8 for people watching and enjoying the African ambiance. We had the perfect fresh muffin and chocolate croissant, as a late 11's. But the menus too are most mouthwatering. Will be back to this perfectly sun protected open Verandah again and again yummy...
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Date of stay: January 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Chris Raath, Other at Victoria & Alfred Hotel
Responded Jan 28, 2023
Good day, Thank you so much for all the positive feedback! We are glad to note that you enjoyed your stay with us and that Ginja was top of your list. I have shared the great feedback with our F&B team. We hope to see you again soon. Kind regards, Chris Raath Rooms Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Professional staff, tremendous views, super comfy bed, excellent breakfast, with a comprehensive choice of hot. And cold items. The Turkish eggs were particularly tasty! Car parking service top class, wonderful concierge services. Would come again. Thank you.
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Date of stay: January 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Chris Raath, Other at Victoria & Alfred Hotel
Responded Jan 28, 2023
Good day, Thank you kindly for your valued feedback. We are glad to note you enjoyed your stay with us and hope to welcome you back soon. Kind regards, Chris Raath Rooms Division Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A well loved hotel for over 30 years but this visit was somewhat disappointing. Maybe influenced by the high number of visitors at this time of year. I have stayed here every year since the hotel opened and it is genuinely one of my favourite hotels. The view and location are still unsurpassed but I think its time the rooms were updated as they are showing signs of wear. But the famous breakfasts are not as elaborate any more - still a great choice but not as wide and varied as before. The restaurant staff are friendly, the service is good but they tend to spoil the experience by talking very loudly between themselves. But definitely worth a repeat staying because of its location, the stunning views and convenience to shops and restaurants nearby.
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Date of stay: December 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Chris Raath, Other at Victoria & Alfred Hotel
Responded Dec 26, 2022
Good day, Thank you kindly for your valued review and feedback which has been noted. We hope to welcome you back in the not-too-distant future. Kind regards, Chris Raath Rooms Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Four magic words - you must stay here! We had a restful, enjoyable and happy time at this wonderful property. Everyone was exquisite - Muneba, Yonique, Babs, Sarah, Josh, and so many others whose names I can't remember. Rooms were clean, spacious and quiet. The location is to die for - there are over 20 restaurants within a five minute walk, as well as banks, commercial centers, and 15 sunset cruises to choose from. Everyone was smiling - like - all the time! We rented a car for various Cape drives and it was a bit trafficky on the re-entry but we figured that's life given the amazing location of V&A. We found the value more than justified and I can't can't wait to come back here - V&A Hotel and Cape Town itself! Thanks everyone!
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Date of stay: December 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Chris Raath, Other at Victoria & Alfred Hotel
Responded Dec 26, 2022
Good day, Many thanks for your fantastic review! I have shared this with our team. We are very glad you had an enjoyable stay with us and we look forward to welcome you back soonest. Kind regards, Chris Raath Rooms Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$206 - $334 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
victoria alfred cape town
LOCATION
South AfricaWestern CapeCape TownCape Town Central
NUMBER OF ROOMS
94
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Claim Your ListingVICTORIA & ALFRED HOTEL - Updated 2023 Prices & Reviews (Cape Town, South Africa)
Frequently Asked Questions about Victoria & Alfred Hotel
Which popular attractions are close to Victoria & Alfred Hotel?
Nearby attractions include Victoria & Alfred Waterfront (0.2 miles), Cape Town Diamond Museum (0.1 miles), and Shimansky (0.2 miles).
What are some of the property amenities at Victoria & Alfred Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Victoria & Alfred Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Victoria & Alfred Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Victoria & Alfred Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Victoria & Alfred Hotel?
Conveniently located restaurants include Mozambik V & A Waterfront, Karibu Restaurant, and Dash Restaurant & Bar.
Are there opportunities to exercise at Victoria & Alfred Hotel?
Yes, guests have access to a fitness center during their stay.
Does Victoria & Alfred Hotel have airport transportation?
Yes, Victoria & Alfred Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Victoria & Alfred Hotel located near the city center?
Yes, it is 0.9 miles away from the center of Cape Town Central.
Are any cleaning services offered at Victoria & Alfred Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Victoria & Alfred Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.