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Victoria & Alfred Hotel

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On the Waterfront Pierhead, Cape Town Central 8001 South Africa
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (881)
360
Panoramas (7)
Room & Suite (421)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 08/18/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Victoria & Alfred Hotel
Updated 08/18/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#30 of 125 hotels in Cape Town Central
Location
Cleanliness
Service
Value
Travelers' Choice
History and modern luxury merge to create ageless beauty at the Victoria & Alfred Hotel, which was built in 1904 as the North Quay Warehouse. This iconic establishment was named after Queen Victoria and her son, Prince Alfred who played an intrinsic role in the establishment of the Breakwater Basin, now the V&A Waterfront. The hotel is located in the very heart of this internationally acclaimed destination and is a sophisticated retreat amid the buzz. It offers some of the most enviable views of Cape Town Harbour, Table Mountain and the slick city that stretches out at the foot of this Natural Wonder. Timeless elegance and personalised luxury are found at the award-winning Victoria & Alfred Hotel.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Airport transportation
Business Center with Internet Access
Conference facilities
Couples massage
24-hour security
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Kid-friendly buffet
Car hire
Taxi service
Banquet room
Meeting rooms
Foot massage
Baggage storage
Concierge
Non-smoking hotel
Doorperson
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Safe
Laptop safe
Wake-up service / alarm clock
Minibar
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Harbor View
Family
Languages Spoken
English, Afrikaans
1,930Reviews49Q+A100Room tips
Traveler rating
  • 1,145
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  • 160
  • 36
  • 31
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Popular mentions
RyanSmith14 wrote a review Dec 2020
Cape Town, South Africa22 contributions18 helpful votes
In the V&A Waterfront, the not-to-be missed star of Cape Town, there are some exquisite 5 star hotels like the Cape Grace, One & Only Hotel, and Table Bay Hotel. They will cost a pretty penny tho. If you are looking for something a lot more affordable look no further than the Victoria & Alfred Hotel. The location cannot be beat. It’s as good a 4 star hotel as you could possibly hope for. The hotel has a quaint and intimate feel. The check-in was quick and warm. There was a handwritten welcome note in the room. The room is a comfortable size and well appointed. The bathroom was modern and extremely clean and the shower great with excellent water pressure. I booked my stay with buffet breakfast. The restaurant setting (Ginja) where I had breakfast was stunning and tranquil, and the food quality was excellent, and service good too. Covid protocols are currently in place for the buffet section. In addition to the buffet we were able to order items off the menu too. Included in the photos I took are the magnificent view of the water and Table Mountain which you have from where I sat inside the restaurant this morning and from the outside seating area on the water. I would definitely stay here again.
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Date of stay: December 2020Trip type: Traveled on business
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Response from Andy Nold, General Manager at Victoria & Alfred Hotel
Responded 3 weeks ago
Thank you for your great review of the V&A Hotel Ryan We are so pleased that you enjoyed an all round positive experience and look forward to welcoming you back to the V&A on your next visit to Cape Town.
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Yusavia M wrote a review Dec 2020
Johannesburg, South Africa23 contributions5 helpful votes
The staff are great, friendly and helpful. Unfortunately if you stay in this hotel you are unlikely to get good sleep at any point (day or night) due to the location being on the doorstep of the waterfront where people are constantly playing live music. It was disturbing and I did not get a single good nights sleep. Wouldn’t recommend unfortunately.
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Date of stay: December 2020Trip type: Traveled as a couple
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Response from Andy Nold, General Manager at Victoria & Alfred Hotel
Responded 5 weeks ago
Thank you for taking the time and trouble to review the V&A Hotel and for your feedback in terms of the noisy environment you find the hotel to be located in the Waterfront - a working harbour and one South Africa's most visited tourist destinations. We opened our doors in December 1990 and over the past 30 years have literally had hundreds of thousands of satisfied guests staying with us and returning over and over again and as part of our continuous upgrade programmes over the years we replaced all of the hotel’s windows with new frames and double glazing just over 2 years ago. Please do come back on your next visit to Cape Town so that we can prove to you that this unusual and isolated incident is not the norm. Please be safe, have a peaceful Festive period and a more positive start to 2021.
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Janine wrote a review Oct 2020
Fish Hoek, South Africa3 contributions
We had the most amazing experience. All of the staff are super friendly and extremely knowledgeable. The food @Ginja Restaurant is delicious. The prawn and wine platter combo was so good that we had to go back for it again the next day. Thank you to Andy and everyone else for making our weekend so special. See you soon xxx
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Date of stay: October 2020Trip type: Traveled as a couple
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Response from Andy Nold, General Manager at Victoria & Alfred Hotel
Responded Oct 12, 2020
Dear Janine Thank you for taking the time and trouble to review your positive experience at the V&A Hotel over the past weekend. We are pleased you enjoyed our Prawn & Iona Wine Special so much at Ginja that you simply had to come back for seconds.. Please do come back soon!
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Jean L wrote a review Sep 2020
Kleinmond, South Africa31 contributions6 helpful votes
+1
From the moment we have checked in we were met with smiles and excellent service. We came as guests and left as family. Everyone was well trained and helpful. The managers were all hands-on and well trained to please their customers.
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Date of stay: September 2020
Cleanliness
Service
Sleep Quality
Room Tip: Mountain view
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Response from Andy Nold, General Manager at Victoria & Alfred Hotel
Responded Sep 8, 2020
Thank you for your wonderful review of the V&A Hotel, it is particularly pleasing to receive such positive comments about our team particularly in the these unprecedented turbulent times. we look forward to welcoming you back the V&A family in the not too distant future - until then please stay safe!
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Dom P wrote a review Aug 2020
Cape Town Central, South Africa11 contributions3 helpful votes
We booked for a winter warmer special to include breakfast and a massage at a local spa. Upon arrival we were greeted by very friendly and efficient staff. We were fortunate enough to be upgraded in our room choice, and had a fantastic room overlooking the harbor and table mountain. It was stunning, impeccably clean and neat. The doorman was so welcoming, they know how to make you feel special here. The breakfast was from a menu and was excellent.. we couldn't fault anything here. If you want to be in the center of the Waterfront and be spoil t..the V & A Hotel tops the bill. Hopefully we can get back again soon.
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Date of stay: August 2020
Rooms
Cleanliness
Service
Room Tip: Smile... ask for a mountain view room..,and enjoy
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Response from Andy Nold, General Manager at Victoria & Alfred Hotel
Responded Aug 28, 2020
Thank for your fantastic review subsequent to your recent visit to Cape Town and stay with us at the V&A Hotel, its particularly gratifying to receive such great feedback during these troubled times! We appreciate you highlighting our unique location in the heart of the Waterfront with our uninterrupted views of Table Mountain, as well as our friendly and competent Front of House personnel - we are of course very proud of our team and will pass on your feedback to Wesley too! Please do come back soon after all of the dust has settled, to again enjoy all of our unique offerings, including our "Best in the City" breakfast at Ginja and Native Espresso Bar. Be safe. Regards
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PRICE RANGE
$159 - $389 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
victoria alfred cape town
LOCATION
South AfricaWestern CapeCape TownCape Town Central
NUMBER OF ROOMS
94
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Frequently Asked Questions about Victoria & Alfred Hotel
Which popular attractions are close to Victoria & Alfred Hotel?
Nearby attractions include Victoria & Alfred Waterfront (0.2 miles), HintHunt Cape Town (0.1 miles), and Shimansky (0.2 miles).
What are some of the property amenities at Victoria & Alfred Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Victoria & Alfred Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Victoria & Alfred Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Victoria & Alfred Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Victoria & Alfred Hotel?
Conveniently located restaurants include Mozambik V & A Waterfront, V&A Food Market, and Dash Restaurant & Bar.
Does Victoria & Alfred Hotel have an airport shuttle?
Yes, Victoria & Alfred Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Victoria & Alfred Hotel located near the city center?
Yes, it is 0.9 miles away from the center of Cape Town Central.
Are any cleaning services offered at Victoria & Alfred Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Victoria & Alfred Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Victoria & Alfred Hotel?
The staff speaks multiple languages, including English and Afrikaans.