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Victoria & Alfred Hotel

Dock Rd PierHead, V&A Complex, Cape Town Central 8001 South Africa
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Traveler (985)
360
Panoramas (7)
Room & Suite (340)
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About

#30 of 130 hotels in Cape Town Central
Location
4.9
Cleanliness
4.7
Service
4.5
Value
4.2
Travelers' Choice
History and modern luxury merge to create ageless beauty at the Victoria & Alfred Hotel, which was built in 1904 as the North Quay Warehouse. This iconic establishment was named after Queen Victoria and her son, Prince Alfred who played an intrinsic role in the establishment of the Breakwater Basin, now the V&A Waterfront. The hotel is located in the very heart of this internationally acclaimed destination and is a sophisticated retreat amid the buzz. It offers some of the most enviable views of Cape Town Harbour, Table Mountain and the slick city that stretches out at the foot of this Natural Wonder. Timeless elegance and personalised luxury are found at the award-winning Victoria & Alfred Hotel.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Babysitting
Children Activities (Kid / Family Friendly)
Airport transportation
Business Center with Internet Access
Parking
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Kid-friendly buffet
Kids club
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Foot massage
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Safe
Laptop safe
Wake-up service / alarm clock
Minibar
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Harbor View
Bay View
Languages Spoken
English, Afrikaans
See what other travelers are saying
  • hlcctravelgrrl
    Vernon, New Jersey36 contributions
    Great location, excellent staff
    We stayed in the less expensive rooms without the mountain view, deciding to forego a view for an extra night of travel. The rooms were adequate, not huge but spacious enough for two of us, with a comfy chair, desk, tv with Neftlix, separate toilet, bath and shower, and windows that open to a view of the harbor with music wafting in day and night. The buffet breakfast was simply awesome, literally the best breakfast I have ever seen anywhere, and that includes lavish spreads in Thailand and other exotic places. We did not eat at the restaurant but appreciated live music in the lobby and the excellent level of service from the staff. Location could not be beat. The only drawback was having to walk across the street and uphill to the pool, which is located at their other property. We felt very safe and secure, the staff was excellent, and I would definitely come back. If you are starting a safari adventure here, be sure to buy anything you might want in this area because day-to-day items get harder to come by the further you get from the city and almost impossible once you get into the bush.
    Thank for your fantastic review subsequent to your recent visit to Cape Town and extra night stay with us at the V&A Hotel! We appreciate you highlighting our unique location in the heart of the Waterfront with our uninterrupted views of Table Mountain, as well as our friendly and competent service personnel - we are of course very proud of our team and will pass on your feedback! Please do come back soon to again enjoy all of our unique offerings, including as you so aptly describe our "Best in the World" breakfast at Ginja!
    Written March 6, 2020
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Date of stay: February 2020
    Written March 6, 2020
  • Lipps74
    Port Elizabeth, South Africa131 contributions
    Great location and Staff
    We stayed for just one night and were blown away by the wonderful friendly and warm service from all the staff. The hotel is in a wonderful location, we were very pleasantly surprised that the rooms were wonderful and quiet despite the busy atmosphere below. The rooms are very clean and comfortable with crisp linen and fluffy towels. The furnishings do look outdated, but are well looked after. We were disappointed not to receive the standard turn down service. Great hotel, we would return.
    Thank you for your great review subsequent to your recent visit to Cape Town and your stay with us at the V&A Hotel! We appreciate you highlighting our unique location in the heart of the Waterfront with our uninterrupted views of Table Mountain, as well as well as our friendly and warm service personnel - we are of course very proud of our team! Apologies for the hiccup with the turndown service that will be investigated and rectified. Please do come back soon to again enjoy all of our unique offerings, including the "Best in the City" breakfast at Ginja!
    Written February 10, 2020
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Date of stay: February 2020
    Traveled as a couple
    Written February 9, 2020
  • Tophillgreen
    London, United Kingdom14 contributions
    Great Location, Lovely hotel, Helpful and Friendly staff
    This hotel suited us perfectly, the bedrooms were really comfortable (loft room) and the staff were so helpful. The location is in the heart of the action, easy to reach to city centre, within the vibrant waterfront area and close to the excellent city sightseeing tour terminal. The service in the restaurant at breakfast was a bit disorganised but the food is mainly on the buffet and so this didn't have a big affect on our stay. Need to understand where the Ubers are allowed to stop around the waterfront, but there are normal taxis outside the hotel. Overall this was a great hotel for our week visiting Cape Town and region, loved the city and region and we will be back one day and when we do we will return to the Victoria and Alfred Hotel without hesitation.
    Thank you for taking the time and trouble to write a positive review after your recent stay with us in one of recent totally refurbished Loft rooms! Your comment about the breakfast service being a bit disorganised has been flagged for attention by Ginja management to avoid reoccurrence in our busy "Best in the City" breakfast venue. Uber pick up and drop off points for the V&A Hotel are a few meters away at The V&A Food Market as Uber vehicle are not permitted by the authorities to enter the circle in front of our Porte Couchere, hence we also have a taxi ranking at the Porte Couchere. We look forward to welcoming you back to Cape Town in the not too distant future when it will be our absolute pleasure to welcome you back to the V&A Hotel!
    Written February 16, 2020
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Date of stay: January 2020
    Written February 16, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Most Recent
sarah c wrote a review Sep 16
Bedfordshire, United Kingdom102 contributions37 helpful votes
What a wonderful place! A really interesting building with lots of history. Super friendly staff who remembered us. Great choice of cocktails at the bar, fabulous food. Amazing views of Table Mountain. Very central on the waterfront. Really would love to come again.
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Vicky C wrote a review Sep 14
London, United Kingdom74 contributions33 helpful votes
Lovely contemporary hotel situated perfectly on the V&A Waterfront. The rooms were spacious, light and well equipped and we thoroughly enjoyed our stay and the stunning view of Table Mountain. Best of all were the staff. Unfailingly good humoured and helpful. Would definitely recommend.
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Date of stay: September 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Chris Raath, Other at Victoria & Alfred Hotel
Responded 1 week ago
Good day, Many thanks for the kind words. We are very happy that you enjoyed your stay with us and hope to make the V&A Hotel your home away from home for many years to come. Kind regards, Chris Raath Rooms Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Katherine B wrote a review Sep 10
26 contributions3 helpful votes
Staff was amazing. Very helpful and knowledgeable. Breakfast was really good. The waterfront is so pretty and the views of table mountain from the window of your hotel room are fantastic. Rooms were comfortable, quiet with a lovely sitting area.
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Date of stay: May 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Chris Raath, Other at Victoria & Alfred Hotel
Responded 1 week ago
Good day, Thank you kindly for your valued review and feedback. We are glad you enjoyed your stay with us and look forward to welcoming you back soon. Kind regards, Chris Raath Rooms Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jigisha D wrote a review Aug 2023
Santa Cruz, California6 contributions24 helpful votes
Spent 4 wonderful days at the Victoria and Alfred Hotel in Cape Town. The hotel has been upgraded so the hotel rooms are spacious and modern. Service was impeccable and the location can’t be beat. We walked around the area and had several meals at the nearby restaurants. The daily breakfast is great buffet with many options. I highly recommend it.
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Date of stay: August 2023Trip type: Traveled with family
Room Tip: It could get very busy in the summer months.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Chris Raath, Other at Victoria & Alfred Hotel
Responded 3 weeks ago
Thank you kindly for your valued feedback, we really do appreciate it and hope to make the V&A Hotel your home away from home. Kind regards, Chris Raath Rooms Division Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Simon B wrote a review Aug 2023
8 contributions2 helpful votes
Such a wonderful base for three nights in Cape Town. Spotlessly clean, well appointed bedroom, wonderful breakfast and dinner options with a very attentive team. Location is fantastic. Right on the waterfront and yards from the 400 plus shops, restaurants and bars of the V&A and a short walk from the city sightseeing hop on hop off bus tours (which are a must do!). We wished we could have stayed longer. Bravo team Victoria & Alfred.
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Date of stay: August 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Chris Raath, Other at Victoria & Alfred Hotel
Responded 3 weeks ago
Good day, Thank you so much for the kind words. We appreciate it and hope to welcome you back very soon. Kind regards, Chris Raath Rooms Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rajj976 wrote a review Aug 2023
San Jose, California234 contributions149 helpful votes
Hotel is in a great location especially for first-time visitors to Cape Town. We visited during the taxi strike, so several employees were staying at the hotel because they couldn’t get to work otherwise. What I didn’t understand, however, is why employees were put up in rooms facing Table Mountain instead of upgrading guests who were in rooms facing the piazza. This would have been a very nice act of goodwill on the hotel’s part. I had employees staying in rooms across the hall from me, so I know what that view was. Other than that, I have no complaints about our stay. The staff was lovely and incredibly helpful. The guest room was clean and well maintained. The restaurant staff especially was very good.
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Date of stay: August 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Chris Raath, Other at Victoria & Alfred Hotel
Responded 3 weeks ago
Good day, Thank you kindly for your valued feedback. It has been noted. We hope to welcome you back shortly. Kind regards, Chris Raath Rooms Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
brad S wrote a review Aug 2023
Melbourne, Australia11 contributions8 helpful votes
A nice hotel in a fantastic location. Check in & check out were quick and easy. Front desk staff attitudes varied between friendly and disinterested (perhaps they were still distracted by the civil unrest/strikes that hit Cape Town the previous week) The concierge appears to favour African Eagle for day trips - avoid using them if you can - our experience was dreadful! The Hotels airport pickup and drop off company, Marvel, were excellent.
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Date of stay: August 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Choose a room on the "mountain" side - the views are truly spectacular, and you'll experience...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Chris Raath, Other at Victoria & Alfred Hotel
Responded 3 weeks ago
Good day, Thank you kindly for your review and feedback. We really do appreciate it and hope to make the V&A Hotel your home away from home. Kind regards, Chris Raath Rooms Division Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mandagio wrote a review Jul 2023
Cheadle Hulme, United Kingdom9 contributions6 helpful votes
Having booked with a travel agent, I wasn't sure what to expect, but the room did not disappoint. It was modern, bright, clean and huge. There was lots of wardrobe and storage space. The hotel is very well located for all things around the waterfront. The bed was really comfy and the bathroom big and very clean. The staff were all really friendly and professional. The restaurant was great. Great choice of breakfast and a really good main menu, at very reasonable prices.
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Date of stay: July 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Chris Raath, Other at Victoria & Alfred Hotel
Responded 3 weeks ago
Good day, Thank you kindly for your 5-point review and valued feedback. We are glad you enjoyed your stay with us and hope to welcome you back very soon! Kind regards, Chris Raath Rooms Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Fantajan wrote a review Jul 2023
Pretoria, South Africa321 contributions174 helpful votes
I stayed at the V&A Hotel on a recent business trip. The location is excellent, within walking distance of all of the shops and restaurants on the V&A Waterfront with easy access to Ubers and within a quick drive to most of the other main attractions in Cape Town. The service truly is top notch right from the start. I was particularly appreciative of one of the doormen (Redda?) who was so helpful, particularly in showing us how to adjust the location for our Uber pickups so that the cars would come right to us. I was pleasantly surprised to be given a free upgrade to a bigger room upon check-in. It was spacious and comfortable with all of the comforts that one would expect of a hotel of this caliber. The bed was big and comfortable. Honestly, my only complaint is that the pillows were too thin for my taste. I faced the plaza and enjoyed looking out the window and watching the world go by. I also really enjoyed the breakfasts which consisted of a really nice buffet of quality foods as well as a menu of breakfast items that are cooked to order. It's lovely to sit down to a good meal while looking across the water to Table Mountain. I've stayed at numerous hotels in Cape Town and I would gladly stay at the V&A again in the future.
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Date of stay: June 2023
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Chris Raath, Other at Victoria & Alfred Hotel
Responded 3 weeks ago
Good day, Thank you kindly for your 5-point review and valued feedback. I have shared your wonderful review with our team, and we hope to make your next stay just as enjoyable. Kind regards, Chris Raath Rooms Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
world explorer wrote a review Jul 2023
Sydney, Australia4 contributions2 helpful votes
Beautiful location. Great service. All the staff were friendly and nothing was too difficult. Well laid out and good sized rooms. Plenty of facilities. Very close to the harbour and major attractions and shopping venue. Couldn’t fault the hotel in any way
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Date of stay: July 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Chris Raath, Other at Victoria & Alfred Hotel
Responded Jul 15, 2023
Good day, Thank you kindly for your wonderful review and feedback. We highly appreciate it and look forward to welcoming you back very soon. Kind regards, Chris Raath Rooms Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$246 - $342 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
victoria alfred cape town
LOCATION
South AfricaWestern CapeCape TownCape Town Central
NUMBER OF ROOMS
94
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VICTORIA & ALFRED HOTEL $200 ($̶2̶6̶9̶) - Updated 2023 Prices & Reviews - Cape Town, South Africa

Frequently Asked Questions about Victoria & Alfred Hotel
Which popular attractions are close to Victoria & Alfred Hotel?
Nearby attractions include Victoria & Alfred Waterfront (0.09 miles), Jack Friedman V&A WaterFront (0.2 miles), and African Trading Port (0.3 miles).
What are some of the property amenities at Victoria & Alfred Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Victoria & Alfred Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Victoria & Alfred Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Victoria & Alfred Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Victoria & Alfred Hotel?
Conveniently located restaurants include Mozambik V & A Waterfront, Karibu Restaurant, and Belthazar Restaurant & Wine Bar.
Are there opportunities to exercise at Victoria & Alfred Hotel?
Yes, guests have access to a fitness center during their stay.
Does Victoria & Alfred Hotel have airport transportation?
Yes, Victoria & Alfred Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Victoria & Alfred Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Victoria & Alfred Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Victoria & Alfred Hotel?
The staff speaks multiple languages, including English and Afrikaans.