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Cape Town Ritz Hotel

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Cape Town Ritz Hotel
Cape Town Ritz Hotel
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755 Reviews from our TripAdvisor Community

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Showing 577: English reviews
A TripAdvisor Member
4 of 5 stars Reviewed 3 weeks ago via mobile

We stayed here for only one night but they were so attentive and took us back to our ship several times in a mercedes when we had only asked for a taxi. The hotel was clean and comfortable, the bar prices so reasonable and when we did leave by taxi we left our bag which one call from the taxi... More 

Helpful?
Thank A TripAdvisor Member
Port Shepstone, South Africa
Level Contributor
34 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My ship sailed into Harbor and I was advised to spend a night in Cape Town before flying out the next day. The taxi dropped me off at the door, the entrance was welcoming with a delicious smell of freshly brewed coffee from the Coffee bar. I booked in and the manager informed me that he would, go and check... More 

Helpful?
Thank 128leila
Centurion, South Africa
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed August 1, 2016

Had a 10-day business trip to Cape Town, was booked at the Ritz Cape Town. After reviewing the location and overall experience, was excited. Buffet breakfast was included and with free WiFi, pleasantly surprised. Stayed on 9th floor, close to elevator, large LED TV, workstation and bathroom with hand basin and shower. Travelled in May, so temps were a bit... More 

Helpful?
2 Thank Wilcot
Gauteng, South Africa
1 review
3 of 5 stars Reviewed July 27, 2016

My stay was nice and comfortable, though the room was smelling of cigarette badly, the maintenance that was going on was very distracting. The room was nice and big for one. TV kept on disconnecting. Staff was friendly and helpful.

Review collected in partnership with Amoma.com

Helpful?
Thank phumzilep2016
HotelManager076, General Manager at Cape Town Ritz Hotel, responded to this review

Dear Phumzile Thank you for the constructive feedback. I'm glad to advise that all your concerns are being addressed. The maintenance work you referred to is part of the extensive refurbishment work we're currently undertaking. Your comments on staff friendliness is appreciated. Kind Regards More 

Level Contributor
3 reviews
4 of 5 stars Reviewed July 25, 2016 via mobile

it was welcoming and friendly,amazing pool area including a restaurant,rooms are good for the price you paying,everything is close by,and the amazing beach view depending on which room you get cheers.

Helpful?
Thank Jc A
Durban, South Africa
1 review
4 of 5 stars Reviewed July 13, 2016

Great location and great accommodation. we would definitely recommend this hotel to fellow friends and colleagues and look forward to visiting the hotel again! thank you to the hotel and staff for making it memorable.

Review collected in partnership with this hotel

Helpful?
Thank 884reinierd
HotelManager076, General Manager at Cape Town Ritz Hotel, responded to this review

Dear Reinier, Thank you for the kind words! Looking forward to welcoming you back soon. Regards Pieter More 

2 reviews
1 of 5 stars Reviewed July 12, 2016 via mobile

We looked forward to a nice visit at the Ritz but were so disappointed. The staff were friendly (especially Cathy) but unfortunately the management of the hotel let us down. First of all, the aircon didn't work and could not be fixed. Secondly, the room next to ours was occupied by a chainsmoker who left our room and clothes with... More 

Helpful?
Thank Clarissa P
HotelManager076, General Manager at Cape Town Ritz Hotel, responded to this review

Dear Clarissa, Thank you for sharing your disappointing stay. I'm looking forward to welcoming you back when our refurbishment is complete. Please contact me when you visit CT again. I will ensure that you experience our upgraded rooms and facilities. Kind regards Pieter van Eck More 

Travelers are raving about these Cape Town Central hotels

Cape Town Central
1 review
4 of 5 stars Reviewed July 12, 2016

There are renovations taking place but the hotel already looks amazing and the staff are top class. Really enjoyed our stay and will certainly be back. Look forward to the completion of the revolving restaurant. Excellent location near good restaurants.

Review collected in partnership with this hotel

Helpful?
Thank maggiecR4285UE
HotelManager076, General Manager at Cape Town Ritz Hotel, responded to this review

Dear Maggie, Thank you for the review. We are working hard to improve our product and service. The revolving restaurant will open soon! Regards Pieter van Eck More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 12, 2016 via mobile

The reception staff and doorman were very friendly! but there is construction that is happening which was a complete disruption! Banging amd drilling from 8am.. With no warning! I'm glad they are making upgrades as the carpets are old and smelly, the bathroom is completely outdated and the aircon didn't work! There was someone smoking on our floor which left... More 

Helpful?
Thank Louise J
HotelManager076, General Manager at Cape Town Ritz Hotel, responded to this review

Dear Louise, Your feedback is appreciated. All our rooms are undergoing major renovation and all the areas of concerns mentioned will be addressed. Let me know when you visit the area again - I will ensure you enjoy the comfort of one of our upgraded rooms. Kind regards Pieter van Eck More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting

Additional Information about Cape Town Ritz Hotel

Address: Corner Main & Camberwell Roads | Sea Point, Cape Town Central 8001, South Africa
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: $70 - $329 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cape Town Ritz Hotel 3*
Number of rooms: 216
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Also Known As:
Ritz Hotel Cape Town
Cape Town Ritz Hotel South Africa
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