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Protea Hotel by Marriott Cape Town Cape Castle

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Protea Hotel by Marriott Cape Town Cape Castle
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173 Reviews from our TripAdvisor Community

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Showing 155: English reviews
Rotterdam, The Netherlands
Level Contributor
127 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed in this hotel for six nights, on a vacation in Cape Town. We were given a room with a fabulous Table Mountain view, room 77. The room was spacious and had everything we needed. There was a safe in the closet which we used to lock our valuables. The hotel was quiet, with friendly staff. The location is... More 

Helpful?
Thank isabella_deruiter
PHCapeCastle, General Manager at Protea Hotel by Marriott Cape Town Cape Castle, responded to this review

Dear Isabella_deruiter, Thank you for sharing your experience at the Protea Hotel Cape Town Cape Castle through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued GUEST, your feedback will be shared with the team... More 

Alexandria, Virginia
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

The Protea Cape Castle is a great value. Clean, perfect location for excursions to Downtown, de Waterkant, V&A Waterfront, and within walking distance to beaches and Seapoint. Staff were helpful and courteous. My room faced Table Mountain had spectacular views! Hotel is in need of updates. Power outlets were especially challenging, and kitchen was pretty basic-but met my needs. A... More 

Helpful?
Thank Randy P
PHCapeCastle, General Manager at Protea Hotel by Marriott Cape Town Cape Castle, responded to this review

Dear Randy P, Thank you for your valued feedback. I am happy that you found our central location ideal to explore our beautiful city during your visit. I trust that the Table Mountain view will bring you back to Cape Town soon. Kind regards ConradJ General Manager More 

Johannesburg, South Africa
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed August 22, 2016

Spent the evening here while on business . The staff were friendly , the room was comfortable , the furniture was great for the cost . There is a kitchenette so that you can make your own meals , great for cost saving . Basement parking wand walking distance from the city Centre and the waterfront . Bus service right... More 

Helpful?
Thank ty s
PHCapeCastle, General Manager at Protea Hotel by Marriott Cape Town Cape Castle, responded to this review

Dear Ty s, Thank you very much for taking the time to write your review. I am delighted that you enjoyed the comfort of our rooms and the location of the hotel. We look forward to welcoming you back soon. Kind regards ConradJ General Manager More 

Chesapeake, Virginia
Level Contributor
39 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 22, 2016 via mobile

Rooms were comfortable and staff was very helpful. Lesley was especially good. He did everything he promised. Easy walk to the Waterfront but must.take a cab back to the hotel in the dark. Cab ride.was quick and cost about 50 Rand plus a tip. Breakfast was a bit expensive for South Africa and not a lot of options. Would stay... More 

Helpful?
Thank JerseyJim7
PHCapeCastle, General Manager at Protea Hotel by Marriott Cape Town Cape Castle, responded to this review

Dear JerseyJim7, Thank you for your review. I am delighted that our TEAM could assist with your needs and that you found our location ideal for your Cape Town visit. We look forward to welcoming you back soon. Kind regards ConradJ General Mananger More 

Centurion, South Africa
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed August 6, 2016 via mobile

Recently stayed in the hotel and had a whale of a time. The staff were attentive and forthcoming. Really made the stay a dream. The chef makes the most wonderful omelettes in the morning. Rooms clean and mine had a great view of the magnificent Table Mountain. Only negatives are the entrance from the road which doesn't work.

Helpful?
Thank JeremyNoble007
PHCapeCastle, General Manager at Protea Hotel by Marriott Cape Town Cape Castle, responded to this review

Dear JeremyNoble007, Thank you very much for taking the time to write your review. I am pleased that you had time to enjoy our breakfast, hospitality and the spectacular mountain view. We look forward to welcome you back on your next visit to Cape Town. Kind regards ConradJ General Manager More 

Baltimore, Maryland
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 23, 2016

On our way through South Africa we stop into capetown. Stayed here for two nights was supposed to be three but our flight was delayed so we lost a full day.. When we arrived to check in Leslie was at the front desk to check us in... He was fantastic! Very friendly and helpful. Made all arrangements for us to... More 

Helpful?
Thank mb h
PHCapeCastle, General Manager at Protea Hotel by Marriott Cape Town Cape Castle, responded to this review

Dear mb h, Thank you very much for taking the time to write your review after your recent stay. I am pleased that you enjoyed your short visit to our City. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations, your feedback... More 

Washington DC, District of Columbia
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed May 5, 2016

A short walk to the V&A Waterfront with panoramic views of the waterfront, port, Robben Island, Lions head & a partial view of Table Mountain. The room was very nice and had 24 hour door service. The restaurant had a good breakfast with made to order eggs for a reasonable cost.

Helpful?
Thank Ryan S
PHCapeCastle, General Manager at Protea Hotel by Marriott Cape Town Cape Castle, responded to this review

Dear Ryan S Thank you for taking the time to post a review. We are delighted you were comfortable and found the location most convenient. We trust you enjoyed your visit to Cape Town. Kind Regards David Wilson Poe More 

Solwezi, Zambia
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 4, 2016

We stayed here for 4 nights to explore and enjoy Cape Town. Not only is it close to the V & A but there are lots of restaurants and even a Woolworths food within walking distance. Make a reservation at El Burro for great Mexican! Our suite was spacious and clean. The staff were friendly and helpful. Breakfast was good... More 

Helpful?
1 Thank KriBauer09
PHCapeCastle, General Manager at Protea Hotel by Marriott Cape Town Cape Castle, responded to this review

Dear KriBauer09 Thank you for taking the time to post a review. We are delighted that you were comfortable and enjoyed the location. We trust you enjoyed your visit to our beautiful city. Kind Regards David Wilson Poe More 

Gauteng, South Africa
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed April 26, 2016

I stayed at this hotel for a week in March and I was saddened by the lack of professionalism of the staff. The hotel has tired mattresses and my sheets were not changed for two of the five nights I was booked in. When I inquired about my sheets, the staff told me they would send in fresh ones but... More 

Helpful?
2 Thank Matsepe_S
PHCapeCastle, General Manager at Protea Hotel by Marriott Cape Town Cape Castle, responded to this review

Dear Matsepe_S Thank you for taking the time to post a review. We are sorry you were disappointed in a number of areas. As a three star hotel our toweling is changed daily and our bed linen every second day. We have shared your feedback with the appropriate STAFF member to try and ensure that this is corrected going forward.... More 

Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed April 12, 2016

Stayed here for just over a week in February. Nice hotel, especially for the price. The staff were extremely friendly and were always happy to help. In a perfect location for the waterfront and had plenty of restaurants and bars surrounding it, if you didn't want to venture too far out. I would say the only downfall for it was... More 

Helpful?
1 Thank Tanya P
PHCapeCastle, General Manager at Protea Hotel by Marriott Cape Town Cape Castle, responded to this review

Dear Tanya P Thank you for posting a review. I am pleased our STAFF proved friendly and helpful and you found the location so convenient. Sorry about the traffic noises. Double glazing is a possibility for the future. Kind Regards David Wilson Poe General Manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Dry Cleaning
  • Shuttle Bus Service
  • Room Service
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Protea Hotel Cape Castle, a 3 star hotel, is every traveler’s home away from home. The ultimate in self-catering, the hotel comprises of 65 fully serviced luxury apartment suites. No matter which apartment you stay in, wake up to great views of the waterfront, city or mountain. The apartments comprise of an en-suite bathroom, a comfortable lounge (with sleeper couch for extra GUESTS or children), dining area, a fully-equipped kitchen, a workplace for busy executives, air conditioning and satellite TV. Could you ask for more? In case you do, Protea Hotel Cape Castle features a rim-flow pool overlooking the V&A Waterfront, plenty of undercover parking and 24-hour security, photocopying, telephone, e-mail, limited free connectivity WIFI and internet. When you get tired of cooking pop down to the Tribes Restaurant which serves full English buffet breakfast, a la carte lunch and dinner daily. The hotel is within easy strolling distance of the Victoria & Alfred Waterfront, the CBD, Green Point Stadium, sidewalk bistros and some of Cape Town's most exciting restaurants, pubs and shops. ... more   less 

Additional Information about Protea Hotel by Marriott Cape Town Cape Castle

Address: 3 Main Road | Green Point, Cape Town Central 8000, South Africa (Formerly Protea Hotel Cape Castle)
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: $97 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Protea Hotel by Marriott Cape Town Cape Castle 3*
Number of rooms: 65
Reservation Options:
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Also Known As:
Protea Hotel By Marriott Cape Town Cape Castle South Africa
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