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The Westin Cape Town

Overview
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Lower Long Street Convention Square, Cape Town Central 8000 South Africa See on map
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
Additional information
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Rooms
Dec 23Dec 24
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,497)
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2,135 results
Traveler rating
1,192
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178
67
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1,192
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All reviews convention center executive club executive floor top floor free shuttle heavenly bed table mountain juice bar heated floors every half hour indoor pool attending a conference guest services travel desk breakfast buffet excellent hotel shuttle service
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1 - 5 of 2,135 reviews
Reviewed 4 days ago

Hotel rooms nice, clean. Service is truly dreadful. The staff and management hand around the bar either unable or not bothered in serving customers. When I did get served the food was cold and pretty poor. I sent it back with no apology. Ordered room...More

Date of stay: December 2018
1  Thank spencermit
Response from Westincpt, Manager at The Westin Cape TownResponded 2 days ago

Dear Mr. Mitchell, Thank you for choosing to stay at the Westin Cape Town and providing me with your honest feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a...More

Hotel's Favorite
Reviewed September 27, 2018

Let me first say that this is most definitely one of THE friendliest hotels I have ever stayed at. The staff genuinely cannot do enough for you. However, the service is sometimes inconsistent. One example. There is a wonderful coffee/tea station located in a cupboard...More

Date of stay: September 2018
1  Thank dutchie50Rotterdam
Response from The_Westin_Cape_Town, Manager at The Westin Cape TownResponded September 30, 2018

Dear dutchie50Rotterdam, Thank you for the wonderful comments regarding your stay at The Westin Cape Town. It is always a special and inspired moment to learn that our guests enjoyed our facilities but most importantly the friendly service or staff provides. Providing our guests with...More

Reviewed 1 week ago

I must say, I have stayed in many hotels of the world. But the view out of the Westin, CORNER ROOM ist about the best you can get in Capetown. Looking down towards the harbor, the sunset in the morning, straight at the mountain and...More

Date of stay: October 2018
Thank th0mas1960
Response from The_Westin_Cape_Town, Manager at The Westin Cape TownResponded 1 week ago

Dear th0mas1960, Thank you for the amazing review of The Westin Cape Town. Our innovative programmes and instinctive service transform every aspect of your stay into a revitalizing experience and we are dedicated to provide an experience that leaves you feeling better than when you...More

Reviewed 1 week ago via mobile

This was my first visit and stay in the Westin Cape Town. The hotel is located near Cape Town's Waterfront and is 19 stories high, the gym and spa being at the top. My room was very spacious and well appointed. There is sufficient space...More

Date of stay: November 2018
Thank asadp2016
Response from The_Westin_Cape_Town, Manager at The Westin Cape TownResponded 1 week ago

Dear asadp2016, Thank you for the wonderful comments regarding your stay at The Westin Cape Town. It is always a special and inspired moment to learn that our guests enjoyed our facilities. Providing our guests with excellent service and creating a positive experience that won’t...More

Reviewed 1 week ago via mobile

This is a first class property. Staff are very friendly. Rooms are always spotless and clean and not once did I ever have to follow up with house keeping on anything. The front office manager Andre Kannemeyek was just so helpful and flexible and went...More

Date of stay: November 2018
Thank ali_g_yousef
Response from The_Westin_Cape_Town, Manager at The Westin Cape TownResponded 1 week ago

Dear ali_g_yousef, Warm greetings from the Westin Cape Town. Thank you for your recent visit and for extending your stay. Your kind words about our exceptional staff will be shared with the entire hotel team. All guest feedback is always appreciated, especially when it is...More

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About
Description
Set in one of the most popular destinations in the world, at the gateway to the historic V&A Waterfront, The Westin Cape Town is only minutes away from excellent shopping, vibrant city night life, More historical monuments and museums, iconic Table Mountain, and the pristine beaches of Clifton and Camps Bay. The hotel offers unlimited complimentary shuttle transfers to the V&A Waterfront. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Adult pool
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Shuttle Bus Service
Wheelchair access
Beachfront
Free Parking
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Spa
,
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Spa
,
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
483
Price range
$199 - $406 (Based on Average Rates for a Standard Room)
Formerly known as
Arabella Sheraton Grand Hotel
Also Known As
The Westin Cape Town Hotel Cape Town Central
,
Westin Cape Town
,
Cape Town Westin
,
The Westin Cape Town South Africa
Location
South Africa > Western Cape > Cape Town > Cape Town Central
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Spa
,
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
483
Price range
$199 - $406 (Based on Average Rates for a Standard Room)
Formerly known as
Arabella Sheraton Grand Hotel
Also Known As
The Westin Cape Town Hotel Cape Town Central
,
Westin Cape Town
,
Cape Town Westin
,
The Westin Cape Town South Africa
Location
South Africa > Western Cape > Cape Town > Cape Town Central
Photos
Traveler (981)
Room & Suite (547)
Dining (146)
Pool & Beach (50)
Amenities (47)
Business Center & Event Rooms (29)
Family and Play Areas (6)
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Questions & Answers
Ask a question
valleriep2016
August 16, 2018|
AnswerShow all 8 answers
Response from cgill262 | Reviewed this property |
I’m a gold member and don’t recall any mention of an executive club at this hotel (which makes me think there might not be one).
1
Vote
itguyjhb
July 10, 2018|
AnswerShow all 2 answers
Response from Safariafficionado | Reviewed this property |
Yes, WiFi is complimentary and as to SPG benefits, check on their website or ask the reception staff or concierge when you check it what special offers the hotel has.
1
Vote
Steve J
June 15, 2018|
AnswerShow all 11 answers
Response from Stacia413 | Reviewed this property |
Not really. We just had to move to a different room of the same quality. But the higher floor was nicer )
2
Votes
Google Translation
Room Tips
"the higher the room and corner - you will never forget!"
th0mas1960
1 week ago
Read review
"If you do decide to park use uber to get around its much easier then leaving the parking lot and finding..."
856janicee
4 weeks ago
Read review
"higher floor for views"
78Lizzy
Nov 5, 2018
Read review
"Pool views"
Christhwala
Oct 30, 2018
Read review
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