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Convention Square, Lower Long Street Convention Square, Cape Town Central 8000 South Africa
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1160)
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Panoramas (5)
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Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin Cape Town
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#41 of 125 hotels in Cape Town Central
Location
Cleanliness
Service
Value
Travelers' Choice
Set in one of the most popular destinations in the world, at the gateway to the historic V&A Waterfront in Cape Town, South Africa, The Westin Cape Town is only minutes away from excellent shopping, vibrant city night life, historical monuments and museums, iconic Table Mountain, and the pristine beaches of Clifton and Camps Bay. Our 5-star business hotel offers unlimited complimentary shuttle transfers to the V&A Waterfront.
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Room & Suite (624)624
Full view
Property amenities
Parking garage
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Free shuttle or taxi services
Business Center with Internet Access
Wifi
Hot tub
Rooftop pool
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Airport transportation
Shuttle bus service
Car hire
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Doorperson
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
See more room details
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Great View
Languages Spoken
English, Afrikaans
Hotel links
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Location

Full view
91Great for walkers
Grade: 91 out of 100
44Restaurantswithin 0.3 miles
3Attractionswithin 0.3 miles
2,698Reviews35Q+A100Room tips
Traveler rating
  • 1,541
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Popular mentions
muhammeda527 wrote a review Mar 2021
17 contributions4 helpful votes
+1
The hotel location is excellent, close to the waterfront. We had lovely spacious rooms overlooking the waterfront. Very nice in room amenities. Breakfast selection was good with eggs made to order. Access to the Westin lounge was lovely with evening canapés and all day refreshments. We made use of the spa, great massage, the one downside was the spa music doesn’t create a relaxing environment like other spas do. Will definitely recommend this hotel.
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Date of stay: March 2021Trip type: Traveled with family
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Response from Cape Town DFM, Guest Services / Front Office at The Westin Cape Town
Responded 4 weeks ago
Dear Muhammeda527, Thank you for the wonderful comments regarding your recent stay at The Westin Cape Town. It is always a special and inspired moment to learn that our guests enjoyed our rooms and facilities. Providing our guests with excellent service and creating a positive experience that won’t be forgotten is what we constantly strive towards. We appreciate your comments, It’s great to know that you enjoyed it. Feedback from our guests allow us to continually improve services offered. We hope that you will return soon to let us showcase our high standards of service once again! Warm regards, Leon Meyer General Manager
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Anthea Moggee wrote a review Mar 2021
Cape Town Central, South Africa17 contributions13 helpful votes
We made a last minute dinner reservation for 14 guests on Saturday evening. Our table was set-up and ready for our arrival and we were welcomed by the very friendly Collie (forgive me if I've misinterpreted her name). She was very attentive and most certainly not overbearing throughout our dinner. Because of us being a large table; Chef Chesray welcomed us and suggested some amazing options for the table. Minutes later the most tantalizing starters arrived and we were in awe at what was presented. Our main meal arrived timeously and was equally brilliant. Followed by Dessert for those who had space left. All in all it was a wonderful experience. Thank you Chef Chesray, Collie and Duty Manager Luqmaan who also checked in on us.
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Date of stay: March 2021
Location
Service
Trip type: Traveled on business
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Response from Cape Town DFM, Guest Services / Front Office at The Westin Cape Town
Responded 4 weeks ago
Dear MySquadCallsMeMama, Thank you for the wonderful comments regarding your recent stay at The Westin Cape Town. It is always a special and inspired moment to learn that our guests enjoyed our rooms and facilities. Providing our guests with excellent service and creating a positive experience that won’t be forgotten is what we constantly strive towards. We appreciate your comments, It’s great to know that you enjoyed it. Feedback from our guests allow us to continually improve services offered. We hope that you will return soon to let us showcase our high standards of service once again! Warm regards, Leon Meyer General Manager
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Mzd7 wrote a review Mar 2021
Durban, South Africa31 contributions9 helpful votes
We spent 10 days at the end of dec at the westin . Always our choice of hotel in Cape Town and once again exceeded expectations. We had a deluxe grand room , interconnecting to a twin grand deluxe. The rooms have had upgrades , high end finishes , well maintained as always. Great location , good breakfast even under the Covid restrictions. There was strict Covid protocols / sanitation all around the hotel which is expected . The staff are top notch , very friendly , very courteous and always helpful. Well done westin !
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Date of stay: December 2020Trip type: Traveled with family
1 Helpful vote
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Response from Florencia Louw, Guest Services / Front Office at The Westin Cape Town
Responded Mar 11, 2021
Dear Mzd7, Thank you for the wonderful comments regarding your recent stay at The Westin Cape Town. It is always a special and inspired moment to learn that our guests enjoyed our rooms and facilities. Providing our guests with excellent service and creating a positive experience that won’t be forgotten is what we constantly strive towards. We appreciate your comments,it’s great to know that you enjoyed it. Feedback from our guests allow us to continually improve services offered. We hope that you will return soon to let us showcase our high standards of service once again! Warm regards, Leon Meyer General Manager
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Ncu wrote a review Feb 2021
Cape Town, South Africa60 contributions11 helpful votes
I have stayed at the Westin before the pandemic and I was impressed. I then made a mistake of visiting during COVID I regretted it. At buffet breakfast food was like it was cooked for non paying patrons. The staff had no control of the roudy guest..just terrible.
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Date of stay: October 2020
Rooms
Location
Service
Room Tip: May sure nothing bites you
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Response from Florencia Louw, Guest Services / Front Office at The Westin Cape Town
Responded Feb 10, 2021
Dear NcuncuTraveler, Thank you very much for taking time to post a review online. We are extremely grateful for your visit during these challenging times. It is, however, a pity that our breakfast experience did not live up to your expectations during this visit. Please accept our sincere apologies for any inconvenience caused regarding this. We certainly strive towards providing our guests with an amazing experience and have relayed the information to the relevant department to improve the standard of service. We hope to welcome you back for a return visit soon so that we can have the opportunity to showcase the level of excellent service that you expect. Regards, Leon Meyer General Manager
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amy hoppy wrote a review Jan 2021
Sea Point, South Africa18 contributions1 helpful vote
+1
My partner and I spent a night at The Westin Presidential Suite this past weekend in Cape Town. While travel is tricky during this time in the Pandemic, staycations are the next best thing and we were in desperate need of a spoil! Two major highlights: the excellent service and the food! I was so impressed by the chef's creativity and ability to create amazing vegan, gluten-free dishes for me (my partner eats everything haha). We also booked massages and I encourage anyone who lives in cape town to visit the hotel just for the spa! it's beautiful! And the treatments are incredible. The Presidential Suite itself is a huge spoil - the panoramic views of the city and harbour are breathtaking and I rate it has the best hotel bath in cape town!
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Date of stay: January 2021
Rooms
Service
Sleep Quality
Room Tip: All the rooms are great, but if you want a special treat for a special occasion, book the...
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Response from Marilize Van Niekerk, Owner at The Westin Cape Town
Responded Feb 4, 2021
Dear amyhoppy2020, Thank you for the wonderful comments regarding your recent stay at The Westin Cape Town. It is always a special and inspired moment to learn that our guests enjoyed our rooms and facilities. Providing our guests with excellent service and creating a positive experience that won’t be forgotten is what we constantly strive towards. We appreciate your comments regarding your staycation experience. It’s great to know that you enjoyed it. Feedback from our guests allow us to continually improve services offered and is noted. We hope that you will return soon to let us showcase our high standards of service once again! Warm regards, Leon Meyer General Manager
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Previous
PRICE RANGE
$140 - $335 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the westin cape town hotel cape town central, westin cape town, cape town westin
FORMERLY KNOWN AS
Arabella Sheraton Grand Hotel
LOCATION
South AfricaWestern CapeCape TownCape Town Central
NUMBER OF ROOMS
483
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Frequently Asked Questions about The Westin Cape Town
Which popular attractions are close to The Westin Cape Town?
Nearby attractions include African Curiosity (0.1 miles), Prestwich Memorial Garden (0.3 miles), and Pichulik (0.2 miles).
What are some of the property amenities at The Westin Cape Town?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The Westin Cape Town?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Westin Cape Town?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Westin Cape Town?
Yes, a parking garage is available to guests.
What are some restaurants close to The Westin Cape Town?
Conveniently located restaurants include Col'Cacchio Foreshore, The Firemans Arms, and YU Restaurant.
Are there opportunities to exercise at The Westin Cape Town?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does The Westin Cape Town have an airport shuttle?
Yes, The Westin Cape Town offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is The Westin Cape Town located near the city center?
Yes, it is 0.2 miles away from the center of Cape Town Central.
Are any cleaning services offered at The Westin Cape Town?
Yes, dry cleaning and laundry service are offered to guests.
Does The Westin Cape Town offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.