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The Westin Cape Town

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The Westin Cape Town
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2,046 Reviews from our TripAdvisor Community

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Showing 1,736: English reviews
Reviewed yesterday NEW

As a platinum the staff bent over backwards for me ignored to accommodate my suite request to accommodate my family. The room was great with a questionable view of the neighboring building. we couldn't tell if it was abandoned or not...View aside, the room was great. If it was a view you were looking for, head to the SPG lounge...

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Helpful?
Thank Stewart C
Peterborough, UK
Reviewed 2 days ago NEWvia mobile

Good stay over Xmas. Concierge leave, travel desk and valet all brill. Some issues with the front desk and SPG points not yet resolved but hotel is in a good location with regular shuttle to the waterfront. Room was lovely and clean with good though the sea facing rooms are noisy with road traffic noise - if I went again...

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1Thank Tonto&Tabitha
New York City, New York
Reviewed 2 days ago NEW

Fabulous breakfast spread, lovely rooms with very comfortable beds, lots of tv stations, indoor pool and jacuzzi with spa was a relaxing experience and the outdoor pool is quiet, clean, and a perfect place to relax midday in the sun. The staff was all very friendly and helpful, lots of knowledge of the area, and managed many of our restaurant...

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1Thank AGFNYC
London, United Kingdom
Reviewed 2 days ago NEW

Luxury Summer holiday, The Westin - Cape town will not let you down. All you need , great service , Good food , Well priced while the Rand is low against other currencies and good size rooms. Near everything in central if not taxis are always available - make sure you book through hotel to be safe or if you...

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1Thank aredders
Utrecht, The Netherlands
Reviewed 3 days ago NEWvia mobile

I really love this hotel. I have been coming for ten years and it feels like home. Staff is great always makes one feel welcome Lovely view, close to city center and waterfront Good food. What more can one want

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1Thank VelmaWil
Cape Town, Century City
Reviewed 4 days ago NEW

Easy to get to from the airport, central location in Cape Town, excellent value for money and there are no compromises on the food which is usually the case in a great environment the food was delicious even the healthy options

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1Thank Weziwe N
Sydney, Australia
Reviewed 4 days ago NEW

We were staying in this Hotel in November for 5 days and had a great time. The executive room on the 16th floor had incredible views of the city and the Table Mountain, and was quite spacious with a really big and comfortable bed. The breakfast spread was very varied and one of the best of any Westin we have...

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1Thank Beat10975
Reviewed 5 days ago NEW

Stayed on business. Very nice hotel and very compatible to hotels of the same standard abroad. Location just short 5min drive from the water front and other attractions. Breakfast also great and adds to the overall stay experience. Rooms modern, spacious with much larger than usual bathroom.

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Thank Willem S
Dubai, United Arab Emirates
Reviewed 1 week ago NEW

I would not recommend this hotel for anyone on a leisure trip. The hotel is a bit run down, the restaurant does not serve great food and the cigar lounge gives me the cringe. If you are planning a vacation trip to Cape Town, I would recommend you look for a boutique hotel, e.g. POD, in Camps Bay.

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1Thank Tor_Malmros
The_Westin_Cape_Town, Manager at The Westin Cape Town, responded to this review

Dear Tor_Malmros, Thank you for sharing your review of your recent stay with us. I am very sorry your current experience was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the hotel. We appreciate your review and we hope to...

Chicago, Illinois
Reviewed 1 week ago

It was our first time to South Africa and the team at this property definitely make us want to visit again. We arrived at shift change, so while it may have taken an additional few minutes to get checked in they were incredibly friendly and helpful. Our room was comfortable and the club lounge was very nice for breakfast in...

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Helpful?
1Thank saenzl18
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Set in one of the most popular destinations in the world, at the gateway to the historic V&A Waterfront, The Westin Grand Cape Town Arabella Quays is only minutes away from excellent shopping, vibrant city night life, historical monuments and museums, iconic Table Mountain, and the pristine beaches of Clifton and Camps Bay. The hotel offers unlimited complimentary shuttle transfers to the V&A Waterfront. ... more   less 

Additional Information about The Westin Cape Town

Address: Lower Long Street | Convention Square, Cape Town Central 8000, South Africa (Formerly Arabella Sheraton Grand Hotel)
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: $224 - $443 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Cape Town 5*
Number of rooms: 483
Reservation Options:
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Also Known As:
The Westin Cape Town Hotel Cape Town Central
Westin Cape Town
Cape Town Westin
The Westin Cape Town South Africa
Hotel Style:
#9 Spa Hotel in Cape Town Central
#16 Business Hotel in Cape Town Central
#17 Family Hotel in Cape Town Central
#22 Luxury Hotel in Cape Town Central
#25 Romantic Hotel in Cape Town Central
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Questions & Answers

Here's what travelers have asked, with answers from The Westin Cape Town staff and other travelers.
19 questions
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Questions? Get answers from The Westin Cape Town staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Choose a higher room to avoid the unsightly building next door”
 of 5 bubbles stewartc401, yesterday | Read review
“Higher better view”
 of 5 bubbles aredders, 2 days ago | Read review
“The corner rooms on the higher floors have great views of both the city and the Table mountain”
 of 5 bubbles Beat10975, 4 days ago | Read review
“Stay on the Waterfront side.”
 of 5 bubbles emchandler, 2 weeks ago | Read review
“Minutes from V & A waterfront”
 of 5 bubbles 193michaelt193, 3 weeks ago | Read review
5 of 5
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