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The Westin Cape Town

Certificate of Excellence
Lower Long Street | Convention Square, Cape Town Central 8000, South Africa (Formerly Arabella Sheraton Grand Hotel)
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The Westin Cape Town
The Westin Cape Town
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1,860 Reviews from our TripAdvisor Community

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Showing 1,578: English reviews
George, South Africa
Level Contributor
39 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

As always Cape Town is a pleasure to visit and the Westin smartly rounds this off. The friendly reception area and smiling faces make one feel good from the start. After a quick check in I was up to the eleventh floor to a spacious room with a view which was reminiscent of the Titanic bow, the sights of Cape... More 

Helpful?
Thank Drymen76
Pittston, Pennsylvania
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

Excellent customer service. Don on 18th floor behind bar was delightful! Richard at concierge was very helpful. 19th floor breakfast hostess staff and waitstaff pleasant and professional. Food was excellent. Food at conference was amazingly delicious and interesting. Never expected food of South Africa to be so amazing!

Helpful?
Thank W3224CZmaryann
Seattle, Washington
Level Contributor
34 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Great stay as always. Starwood Platinum Suite upgrade which is always a great experience. This trip was a mix between business and family as my Wife and Kids joined me for a night. I generally find the Westins' to not really be "family with kids orientated" as the room styles can make it difficult to accommodate adults with kids.The room... More 

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1 Thank Stealth_SA
Chico,CA
Level Contributor
103 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

We spent 5 nights in this hotel and never got tired of it. The bed was awesome and the shower was even more awesome. Scrumptious breakfast on the 19th floor was off a menu and included with the room fee. Free shuttle every 15 minutes to the V&C Waterfront was a real plus. Small heated outdoor pool allowed children but... More 

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1 Thank ChicoRanMan
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

I really enjoyed the 2 night stay at the Westin during the BHF healthcare conference in Cape Town. First of all the views are to die for, the rooms spacious and bed very very comfortable. Breakfast was served with a smile and offered a great variety. With it being a few meters away from the CTICC it is definitely the... More 

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Thank Berdine N
Utrecht, The Netherlands
Level Contributor
43 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

This is one of my favorite hotels: "home away from home " is their motto. Please ersonal attention to the client is their core business. Close to the waterfront and CBD Inhouse restaurant and spa is a plus. Book an executive club room, it's a recommendation.

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2 Thank VelmaWil
Toronto, Ontario
Level Contributor
6 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

We recently stayed 5 nights at the The Westin Cape Town and it was great! Location was amazing, and so were the staff! The hotel was very nice and the rooms were great! We took advantage of the amenities, which were good. The views were awesome! The staff went above and beyond to make our stay memorable! I would highly... More 

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Thank darboo
Canada
Level Contributor
68 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed for 2 nights whilst on a business trip! Definitely a 5+ star. Paid 2000 RAND/night, large rooms with excellent facilities. Excellent service, friendly staff. Shuttle to water front and a short walk too. Easy to get to/from

Helpful?
Thank 5ContinentTraveler
Johannesburg, South Africa
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

What a lovely hotel, and one I'd highly recommend. The service was impeccable, the room was top notch - clean, modern and smart, and the food was lovely too. The hotel was extremely professional and I'd highly recommend this, and I will definitely be staying there again.

Helpful?
1 Thank Jozi_local
New York City, New York
Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed 1 week ago

Convenient shuttle to the waterfront, and located a block away from a hop-on city tour bus. Most importantly, the staff is friendly and very helpful. My luggage did not arrive with my flight, and took three days for the airlines to deliver. The hotel concierge made sure to track the bag and keep me updated on status so that I... More 

Helpful?
1 Thank Bdsqr
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
Official Description (provided by the hotel)
Set in one of the most popular destinations in the world, at the gateway to the historic V&A Waterfront, The Westin Grand Cape Town Arabella Quays is only minutes away from excellent shopping, vibrant city night life, historical monuments and museums, iconic Table Mountain, and the pristine beaches of Clifton and Camps Bay. The hotel offers unlimited complimentary shuttle transfers to the V&A Waterfront. ... more   less 

Additional Information about The Westin Cape Town

Address: Lower Long Street | Convention Square, Cape Town Central 8000, South Africa (Formerly Arabella Sheraton Grand Hotel)
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: $192 - $356 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Cape Town 5*
Number of rooms: 483
Reservation Options:
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Also Known As:
The Westin Cape Town Hotel Cape Town Central
Westin Cape Town
Cape Town Westin
The Westin Cape Town South Africa
Hotel Style:
#11 Spa Hotel in Cape Town Central
#16 Business Hotel in Cape Town Central
#17 Family Hotel in Cape Town Central
#25 Romantic Hotel in Cape Town Central
#27 Luxury Hotel in Cape Town Central
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