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The Westin Cape Town

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The Westin Cape Town
The Westin Cape Town
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1,865 Reviews from our TripAdvisor Community

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Showing 1,583: English reviews
San Francisco, California
Level Contributor
45 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed yesterday NEW

The hotel is located close to the shopping and restaurant areas. Free shuttle runs regularly from the hotel to the nearby shopping/dining options. Staff is of world class quality and so are the facilities. This is the only Starwood property in Cape Town I believe, and well worth the price.

Helpful?
Thank konachik
Level Contributor
5 reviews
5 of 5 stars Reviewed yesterday NEW

Great location, close to central city and Waterfront. Impressive shuttle service to the Waterfront every half an hour, all day and late evening. Staff are incredibly polite and helpful Rooms good sized, large picture windows, enormous bathrooms. Thoroughly enjoyed stay

Helpful?
Thank Sally B
Albuquerque, New Mexico
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

I was prepared for this to be just another large convention hotel, but now I am a huge fan and can't recommend it highly enough. I just finished an extremely pleasant 9 night stay here with my family, part vacation, part business. The highlights for us: (1) We had an Exec Suite and a regular room on the 18th floor--the... More 

Helpful?
1 Thank beth2527
london
Level Contributor
45 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Great room, hotel well located, very helpful staff. Room service food has been a bit hit and miss. Whilst the service is impeccable i feel the food itself was not so great. Really struggled with the supposedly green thai curry! It would be great to be able to order from their 19th floor restaurant which seems to have an awesome... More 

Helpful?
Thank melinette
George, South Africa
Level Contributor
39 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

As always Cape Town is a pleasure to visit and the Westin smartly rounds this off. The friendly reception area and smiling faces make one feel good from the start. After a quick check in I was up to the eleventh floor to a spacious room with a view which was reminiscent of the Titanic bow, the sights of Cape... More 

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1 Thank Drymen76
Pittston, Pennsylvania
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Excellent customer service. Don on 18th floor behind bar was delightful! Richard at concierge was very helpful. 19th floor breakfast hostess staff and waitstaff pleasant and professional. Food was excellent. Food at conference was amazingly delicious and interesting. Never expected food of South Africa to be so amazing!

Helpful?
1 Thank W3224CZmaryann
Port Elizabeth, South Africa
Level Contributor
11 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

Every time after making a booking at this hotel I am so excited for the day that I check-in. The hotel is beautiful and centrally located and the staff are so friendly and accommodating. On19 restaurant is perfect for breakfast, the food and staff are great and then you pair that with an amazing view looking out over Cape Town.... More 

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Thank ElsaCor199
Seattle, Washington
Level Contributor
34 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Great stay as always. Starwood Platinum Suite upgrade which is always a great experience. This trip was a mix between business and family as my Wife and Kids joined me for a night. I generally find the Westins' to not really be "family with kids orientated" as the room styles can make it difficult to accommodate adults with kids.The room... More 

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1 Thank Stealth_SA
Chico,CA
Level Contributor
107 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

We spent 5 nights in this hotel and never got tired of it. The bed was awesome and the shower was even more awesome. Scrumptious breakfast on the 19th floor was off a menu and included with the room fee. Free shuttle every 15 minutes to the V&C Waterfront was a real plus. Small heated outdoor pool allowed children but... More 

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1 Thank ChicoRanMan
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

I really enjoyed the 2 night stay at the Westin during the BHF healthcare conference in Cape Town. First of all the views are to die for, the rooms spacious and bed very very comfortable. Breakfast was served with a smile and offered a great variety. With it being a few meters away from the CTICC it is definitely the... More 

Helpful?
Thank Berdine N
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
Official Description (provided by the hotel)
Set in one of the most popular destinations in the world, at the gateway to the historic V&A Waterfront, The Westin Grand Cape Town Arabella Quays is only minutes away from excellent shopping, vibrant city night life, historical monuments and museums, iconic Table Mountain, and the pristine beaches of Clifton and Camps Bay. The hotel offers unlimited complimentary shuttle transfers to the V&A Waterfront. ... more   less 

Additional Information about The Westin Cape Town

Address: Lower Long Street | Convention Square, Cape Town Central 8000, South Africa (Formerly Arabella Sheraton Grand Hotel)
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: $188 - $356 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Cape Town 5*
Number of rooms: 483
Reservation Options:
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Also Known As:
The Westin Cape Town Hotel Cape Town Central
Westin Cape Town
Cape Town Westin
The Westin Cape Town South Africa
Hotel Style:
#11 Spa Hotel in Cape Town Central
#16 Business Hotel in Cape Town Central
#17 Family Hotel in Cape Town Central
#25 Romantic Hotel in Cape Town Central
#27 Luxury Hotel in Cape Town Central
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