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Protea Hotel Victoria Junction Waterfront

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Protea Hotel Victoria Junction Waterfront
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472 Reviews from our TripAdvisor Community

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Showing 412: English reviews
Chicago, Illinois
Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

Stayed overnight. Under hotel parking. Check-in excellent - staff very helpful and professional. Got a room upgrade. Bar open till 11pm but bartender stayed longer to serve us another round. Staff knowledgable and very friendly. Room spacious and decor bright and lively. Bathroom was small but adequate. Bed was very comfortable. Loft type room had excellent view and had kitchen... More 

Helpful?
Thank Veeleah
Parow, South Africa
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We decided to have lunch at this hotel's restaurant, The Connexxion restaurant, as we visited the surrounding area. It is only fair to say that my comment is not for the hotel itself but for the restaurant at the hotel. Excellent food for a quick lunch but service was not that great. Staff need to be more aware of customer... More 

Helpful?
Thank burgerjp
PHVJ-GM, General Manager at Protea Hotel Victoria Junction Waterfront, responded to this review

Dear burgerjp, Thank you very much for taking the time to provide feedback after your most recent lunch at Connexxion Restaurant. Our Chef and his team take great pride in the food they create and having GUESTS such as yourself provide such amazing feedback continue to inspire them. We appreciate you bringing the shortcomings you experienced with the service to... More 

New Jersey
Level Contributor
74 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
4 of 5 stars Reviewed 1 week ago

I recently traveled through South Africa on a package tour that selected hotels for me. Mostly we stayed at the Protea chain - which is a part of Marriott now. The hotel was nice. Comfortable bed and pillows, modern amenities -although no US outlet for charging - get a converter for charging cellphones etc. One minor complaint - the morning... More 

Helpful?
Thank roadwarriorla
PHVJ-GM, General Manager at Protea Hotel Victoria Junction Waterfront, responded to this review

Dear roadwarriorla, Thank you very much for taking the time to write a review after your most recent stay at Protea Hotel by Marriott Cape Town Victoria Junction! We take great pride in serving your needs and are delighted to hear that we have met your expectations. Your positive comments regarding our unique facilities and comfortable rooms are highly appreciated!... More 

Seaford, Delaware
Level Contributor
129 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 stars Reviewed 1 week ago

We booked this room using Marriott points, and selected the location from looking at a map of Cape Town, and not knowing much about the area as we had never been there before. We made a good choice. The hotel is about a 10-15 minute walk to the V&A Waterfront, and close to many good restaurants, some less than a... More 

Helpful?
Thank wlk902
PHVJ-GM, General Manager at Protea Hotel Victoria Junction Waterfront, responded to this review

Dear wlk902, Thank you very much for the exceptional review! As a VALUED Marriott member, we appreciate your feedback and are delighted to receive your compliments. We are pleased that you found the loft rooms comfortable and we will certainly congratulate the STAFF for their exemplary service. We are happy to hear that you managed to make use of all... More 

Cincinnati, OH
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed here for 2 nights with a travel group. We checked in pretty late in the evening but were greeted with a smile by the staff on duty. Everyone was helpful throughout our stay, answering all of our questions and making recommendations. The location was perfect to the V&A Waterfront. It's an easy walk to get there, probably about... More 

Helpful?
Thank Kruegs333
PHVJ-GM, General Manager at Protea Hotel Victoria Junction Waterfront, responded to this review

Dear Kruegs333, Thank you for taking the time to write such an amazing detailed review! It was our pleasure to accommodate you for the 2 nights and your interest and loyalty are truly invaluable to us. We are pleased that you found the hotel comfortable and the Chef will be delighted to hear that you appreciated our buffet breakfast. We... More 

Cape Town Central, South Africa
Level Contributor
141 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I had a breakfast business meeting recently and was rather disappointed at the poor quality of the breakfast buffet. The food was not good, the food was cold and the service was poor. We had to repeatedly request for coffee to be served at our table and at each time, instead of the waitress asking if we'd like a clean... More 

Helpful?
Thank GusBehn
PHVJ-GM, General Manager at Protea Hotel Victoria Junction Waterfront, responded to this review

Dear GusBehn, Thank you for taking the time to share your feedback on Tripadvisor. We would like to extend our most sincere apologies for not meeting your expectations after your breakfast experience. Our TEAM always strives to deliver the best GUEST service and to get the basics right consistently. Your overall experience is therefore very concerning to us. We will... More 

London, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I like the VJ because of its location close to the Waterfront and downtown as well as the Waterkant. Breakfasts are very good, I have not had dinner so am unable to comment. If possible get the superior rooms at the back of the hotel for more quiet. All the rooms are alike apart from the loft rooms which are... More 

Helpful?
Thank Andrew B
PHVJ-GM, General Manager at Protea Hotel Victoria Junction Waterfront, responded to this review

Dear Andrew B, Thank you very much for all the positive comments after your most recent stay at Protea Hotel Victoria Junction. We are delighted to see that you enjoyed your stay with us and that we have met and exceeded your expectations. Thank you for the detailed feedback regarding our rooms, ideal location and breakfast. I will ensure that... More 

Level Contributor
5 reviews
3 of 5 stars Reviewed July 19, 2016 via mobile

Attended 2 day workshop at property (18 & 19 July 2016). Areas that needs improvement: * Staff don't acknowledge GUESTS, not friendly at all. (Standing around chatting to each other). * Coffee machine ran out of coffee on both days during coffee / tea breaks, no banquet STAFF member in sight to monitor GUEST satisfaction. * Some STAFF members not... More 

Helpful?
Thank FanWil
PHVJ-GM, General Manager at Protea Hotel Victoria Junction Waterfront, responded to this review

Dear FanWil, Thank you very much for taking the time to write a review after your most recent conference at Protea Hotel Victoria Junction. We would like to extend our most sincere apologies for not meeting your expectations after attending the 2 day conference. With aspiration to always exceed GUEST expectations, we have unfortunately fallen short of this goal during... More 

BARTOW
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 11, 2016

We stayed at this hotel a few weeks ago with a tour group from Gate 1. We loved it. The rooms were wonderful; the restaurant was very good, and we went a couple of times besides our breakfast which was included. Staff was so nice and always helpful. we highly recommend this place. It was also convenient...walking distance or a... More 

Helpful?
Thank JOAN W
PHVJ-GM, General Manager at Protea Hotel Victoria Junction Waterfront, responded to this review

Dear JOAN W, We are thrilled to hear that you loved your stay with us! Thank you for taking the time to share your feedback on Tripadvisor. I will ensure that all your positive compliments are shared with the rest of the TEAM to continue to motivate and inspire them to deliver exceptional guest service. We hope to welcome you... More 

Pretoria, South Africa
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 7, 2016

The rooms are very neat and spacious. The staff are very friendly and assisted me with a charger which I had forgotten in Gauteng. The Breakfast is a to die for, would recommend the facility to my friends and family.

Helpful?
Thank Tinyiko M
PHVJ-GM, General Manager at Protea Hotel Victoria Junction Waterfront, responded to this review

Dear Tinyiko M, Thank you very much for taking the time to provide feedback after your most recent stay at Protea Hotel Victoria Junction. Your compliments regarding our spacious rooms, the breakfast and the overall service are hugely appreciated. I am so proud when I see that GUESTS thoroughly enjoyed all aspects of our hotel and I will ensure that... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Situated in the urban landscape of Greenpoint, one of Cape Town’s trendiest suburbs, The Protea Hotel Victoria Junction’s location offers easy access to major Cape Town tourist attractions as well as the CBD, the Cape Town International Convention Centre and the V&A Waterfront for GUESTS staying on business. Our in house, Connexxion Restaurant is the perfect option for guests on the go. The breakfast buffet remains of international standard with a huge variety of items to choose from and for your convenience – breakfast hours over weekends are extended so you can sleep in! The Hotel provides a new contemporary urban lifestyle where you can live, work and play within a 5 kilometre radius. Walk to the Cape Quarter Lifestyle Centre and the Greenpoint Park or cycle on the new pedestrian and cycle ways. Catch a MyCity bus or the red Cape Town Tourism bus to visit Clifton, Camps Bay beach or as far as Simon’s Town and Constantia! All the bedrooms feature sleek, modern design that offer environmentally friendly lighting, water-saving rain showers and energy efficient entertainment options like the Bravia LCD screens and iPod docking stations. International adapter installations also improve services to our International GUESTS. Protea Hotel Victoria Junction - a contemporary urban lifestyle! ... more   less 

Additional Information about Protea Hotel Victoria Junction Waterfront

Address: Corner Somerset Road and Ebenezer Road, Cape Town Central 8001, South Africa
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: $113 - $277 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Protea Hotel Victoria Junction Waterfront 4*
Number of rooms: 172
Reservation Options:
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Also Known As:
Protea Hotel Cape Town
Protea Hotel Victoria Junction Waterfront Cape Town, South Africa
Victoria Junction
Hotel Style:
#24 Spa Hotel in Cape Town Central
#35 Business Hotel in Cape Town Central
#46 Luxury Hotel in Cape Town Central
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