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Protea Hotel Victoria Junction Waterfront

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Corner Somerset Road and Ebenezer Road, Cape Town Central 8001, South Africa
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462 Reviews from our TripAdvisor Community

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Showing 405: English reviews
2 reviews
3 of 5 stars Reviewed 5 days ago NEW via mobile

Attended 2 day workshop at property (18 & 19 July 2016). Areas that needs improvement: * Staff don't acknowledge GUESTS, not friendly at all. (Standing around chatting to each other). * Coffee machine ran out of coffee on both days during coffee / tea breaks, no banquet STAFF member in sight to monitor GUEST satisfaction. * Some STAFF members not... More 

Helpful?
Thank FanWil
PHVJ-GM, General Manager at Protea Hotel Victoria Junction Waterfront, responded to this review

Dear FanWil, Thank you very much for taking the time to write a review after your most recent conference at Protea Hotel Victoria Junction. We would like to extend our most sincere apologies for not meeting your expectations after attending the 2 day conference. With aspiration to always exceed GUEST expectations, we have unfortunately fallen short of this goal during... More 

BARTOW
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at this hotel a few weeks ago with a tour group from Gate 1. We loved it. The rooms were wonderful; the restaurant was very good, and we went a couple of times besides our breakfast which was included. Staff was so nice and always helpful. we highly recommend this place. It was also convenient...walking distance or a... More 

Helpful?
Thank JOAN W
PHVJ-GM, General Manager at Protea Hotel Victoria Junction Waterfront, responded to this review

Dear JOAN W, We are thrilled to hear that you loved your stay with us! Thank you for taking the time to share your feedback on Tripadvisor. I will ensure that all your positive compliments are shared with the rest of the TEAM to continue to motivate and inspire them to deliver exceptional guest service. We hope to welcome you... More 

Pretoria, South Africa
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The rooms are very neat and spacious. The staff are very friendly and assisted me with a charger which I had forgotten in Gauteng. The Breakfast is a to die for, would recommend the facility to my friends and family.

Helpful?
Thank Tinyiko M
PHVJ-GM, General Manager at Protea Hotel Victoria Junction Waterfront, responded to this review

Dear Tinyiko M, Thank you very much for taking the time to provide feedback after your most recent stay at Protea Hotel Victoria Junction. Your compliments regarding our spacious rooms, the breakfast and the overall service are hugely appreciated. I am so proud when I see that GUESTS thoroughly enjoyed all aspects of our hotel and I will ensure that... More 

San Jose, California
1 review
4 of 5 stars Reviewed 2 weeks ago

The room is cozy and clean. Good breakfast. Honest staff. One lady in my group dropped her fanny money belt on the floor with her lots of USD. The maid picked it up, left on the dresser and no penny missing. I thought I lost my camera in my room. Chief of Security came over, took information. Nothing was done... More 

Helpful?
Thank tanyanguyen2016
PHVJ-GM, General Manager at Protea Hotel Victoria Junction Waterfront, responded to this review

Dear tanyanguyen2016, Thank you for taking the time to share your stay experience at Protea Hotel Victoria Junction with the TripAdvisor community. We are delighted that you enjoyed our facilities and the Chef will be pleased that you appreciated the breakfast. We value all feedback received from our GUESTS and have taken the liberty to share your comments with the... More 

San Juan, Puerto Rico
Level Contributor
78 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is within walking distance to the waterfront, grocery store, etc. But, if you want to go to waterfront at night, take the hotel shuttle which is complimentary but be sure to check their time schedule for the free. We didn't check the time and asked for a ride to the waterfront. I was disappointed when I learned that... More 

Helpful?
Thank DCB_NWB
PHVJ-GM, General Manager at Protea Hotel Victoria Junction Waterfront, responded to this review

Dear DCB_NWB, Thank you for writing your review on TripAdvisor following your recent stay at Protea Hotel Victoria Junction. It is always a pleasure for the TEAM to read such encouraging comments. Thank you for your recognition on the service as well as the competence of the TEAM, I will ensure that Jamie receives recognition for the exceptional service she... More 

Houston, Texas
Level Contributor
69 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Th ehotel is within easy walking distance to the waterfront and has a free shuttle to pick up the guests from the waterfront in the evening (right in front of the Victoria Hotel). This hotel is modern, clean and nice. The staff is very helpful and give good tips about any activity that you would like to take. They have... More 

Helpful?
Thank Tamachris
PHVJ-GM, General Manager at Protea Hotel Victoria Junction Waterfront, responded to this review

Dear Tamachris, We are delighted to hear that we have surpassed your expectations. Thank you for your lovely and detailed feedback regarding our facilities and complimentary scheduled shuttle to the V&A Waterfront! Positive feedback like yours helps boost STAFF morale so we have taken the liberty of sharing your comments with our TEAM. Thank you for staying at Protea Hotel... More 

Dallas, Texas
Level Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here for 4 nights and really liked the place. It is well located close to V&A waterfront (about 15 minute walk but I recommend pay 50 Rand to cab for safety), walking distance to departmental stores or banks. The breakfast has excellent spread and with good selections. The lunch and dinner options are good with reasonable prices. Wifi is... More 

Helpful?
1 Thank Sim B
PHVJ-GM, General Manager at Protea Hotel Victoria Junction Waterfront, responded to this review

Dear Sim B, Thank you for your words of appreciation and for taking the time to give us your feedback after your recent stay at Protea Hotel Victoria Junction. With a mission to provide superior GUEST service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. We are so pleased... More 

New York City, New York
Level Contributor
109 reviews
108 hotel reviews
common_n_hotel_reviews_1bd8 257 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is a modern looking hotel with a somewhat stark design (lots of exposed brick walls etc). If you like a contemporary design you will be pleased. There's not much going on in the immediate area around the hotel, but it is a good central location between the city and the seaboard, and is close to the Waterfront area. The... More 

Helpful?
Thank IanWriter
PHVJ-GM, General Manager at Protea Hotel Victoria Junction Waterfront, responded to this review

Dear IanWriter, Thank you for taking the time to share your feedback on Tripadvisor. I would like to take this opportunity to apologise for the disappointment you experienced due to the miscommunication regarding your reservation. With aspiration to always exceed GUEST expectations, we have unfortunately fallen short of this goal during your visit. We appreciate you bringing the shortcomings and... More 

Lake Worth, Florida
1 review
5 of 5 stars Reviewed June 13, 2016

The restaurant manager and his staff were very competent and accomodating. I highly recommend dinner and breakfast at the restaurant. The consierge staff were competent and ready to please. The staff booked a trip to Robbin Island for us, which worked out well. The staff made arrangements for a cab service to take us to the waterfront, and return us... More 

Helpful?
Thank cappy65392016
PHVJ-GM, General Manager at Protea Hotel Victoria Junction Waterfront, responded to this review

Dear cappy65392016, Thank you for taking the time to give us your feedback in regards to your recent stay at the Protea Hotel Victoria Junction. We appreciate your kind words and are delighted to hear that you enjoyed dinner and breakfast at our Restaurant, Connexxion. Thank you for your recognition on the service as well as the competence of the... More 

Massachusetts
Level Contributor
51 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed June 3, 2016

I stayed there for four nights in May - it was a nice, comfortable, clean hotel. The room was a bit odd- no closet or bureau with drawers, and a strange bathroom set up. But it was okay. The bed was comfortable. I got room service one night and it was quite good and reasonably priced. The breakfast buffet was... More 

Helpful?
Thank AnnieLovesEgypt
PHVJ-GM, General Manager at Protea Hotel Victoria Junction Waterfront, responded to this review

Dear AnnieLovesEgypt, Thank you for sharing your experience after your stay at the Protea Hotel Victoria Junction through Tripadvisor. We are pleased to hear that you enjoyed your 4 nights with us and we have taken the liberty to share your comments with the rest of our TEAM. Your compliments regarding the comfort of our beds, room service and breakfast... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Situated in the urban landscape of Greenpoint, one of Cape Town’s trendiest suburbs, The Protea Hotel Victoria Junction’s location offers easy access to major Cape Town tourist attractions as well as the CBD, the Cape Town International Convention Centre and the V&A Waterfront for GUESTS staying on business. Our in house, Connexxion Restaurant is the perfect option for guests on the go. The breakfast buffet remains of international standard with a huge variety of items to choose from and for your convenience – breakfast hours over weekends are extended so you can sleep in! The Hotel provides a new contemporary urban lifestyle where you can live, work and play within a 5 kilometre radius. Walk to the Cape Quarter Lifestyle Centre and the Greenpoint Park or cycle on the new pedestrian and cycle ways. Catch a MyCity bus or the red Cape Town Tourism bus to visit Clifton, Camps Bay beach or as far as Simon’s Town and Constantia! All the bedrooms feature sleek, modern design that offer environmentally friendly lighting, water-saving rain showers and energy efficient entertainment options like the Bravia LCD screens and iPod docking stations. International adapter installations also improve services to our International GUESTS. Protea Hotel Victoria Junction - a contemporary urban lifestyle! ... more   less 

Additional Information about Protea Hotel Victoria Junction Waterfront

Address: Corner Somerset Road and Ebenezer Road, Cape Town Central 8001, South Africa
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: $88 - $249 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Protea Hotel Victoria Junction Waterfront 4*
Number of rooms: 172
Reservation Options:
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Also Known As:
Protea Hotel Cape Town
Protea Hotel Victoria Junction Waterfront Cape Town, South Africa
Victoria Junction
Hotel Style:
#23 Spa Hotel in Cape Town Central
#35 Business Hotel in Cape Town Central
#46 Luxury Hotel in Cape Town Central
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