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The PortsWood

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The PortsWood
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558 Reviews from our TripAdvisor Community

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Showing 474: English reviews
Johannesburg, South Africa
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

The location of this hotel is great - walking distance to the waterfront and close to the CBD. The level of service is indeed excellent. The room was comfortable and perfect for a extended weekend stay. The breakfast was also of a high standard.

Helpful?
Thank djbonez11
JvanderMerwe, Guest Relations Manager at The PortsWood, responded to this review

Dear Valued Guest Thank you for taking the time to provide us with your valuable feedback and kind words. We are delighted that you enjoyed your stay and hope to welcome you back sooner rather than later. Muneeb Eksteen Guest Relations Department More 

Shepparton, Australia
Level Contributor
73 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We spent 3 nights at The Portswood Hotel in Cape Town. The hotel is beautifully appointed. We were greeted by friendly, helpful staff who responded very professionally when we had a problem with our booking. It was sorted and resolved quickly, offering us an upgrade due to the mishap. The hotel entrance is very inviting with a large well appointed... More 

Helpful?
Thank SteveDW2013
JvanderMerwe, Guest Relations Manager at The PortsWood, responded to this review

Dear Valued Guest Thank you for taking the time to provide us with your valuable feedback and kind words. We are delighted that you enjoyed your stay and hope to welcome you back sooner rather than later. Muneeb Eksteen Guest Relations Department More 

Cape Town Central, South Africa
Level Contributor
39 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at this hotel earlier this year. I have been to the restaurant and conference venue on previous occasions, however this was my first time staying in the actual hotel. Stunning rooms and excellent service. The hotel has an air of elegance and class and the staff the same. The food at breakfast was pretty average, not great but not... More 

Helpful?
Thank happyhands01
JvanderMerwe, Guest Relations Manager at The PortsWood, responded to this review

Dear Valued Guest Thank you for taking the time to provide us with your valuable feedback and kind words. We are delighted that you enjoyed your stay and hope to welcome you back sooner rather than later. Muneeb Eksteen Guest Relations Department More 

Greenville, South Carolina
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel for 4 nights. The room was comfortable, the staff extremely helpful with directions and recommendations, and the location excellent for getting around Cape Town. There is a hop on and off bus stop right across the street and a mall / shopping area with numerous places to eat near by. The breakfast was very good.... More 

Helpful?
Thank jmm427
JvanderMerwe, Guest Relations Manager at The PortsWood, responded to this review

Dear Valued Guest Thank you for taking the time to provide us with your valuable feedback and kind words. We are delighted that you enjoyed your stay and hope to welcome you back sooner rather than later. Muneeb Eksteen Guest Relations Department More 

Macmasters Beach, Australia
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel for two nights. The Good: a comfortable, impeccably maintained room, close to the V & A Waterfront. Easy to walk there. The Bad: generally unhelpful staff. I went to breakfast and it was not explained to me what I had to do. I know, such a first world problem, but no one asked me did... More 

Helpful?
Thank John T
JvanderMerwe, Guest Relations Manager at The PortsWood, responded to this review

Dear Valued Guest We have noted your comments which has been raised with the Head of Department/s in order to ensure that corrective and remedial action is implemented. Please be assured that this is not the Standard of Service we pride ourselves in, and it is hoped that this experience does not tarnish your impression of the hotel. We hope... More 

Beenleigh, Queensland, Australia
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Lovely comfortable hotel. Breakfast is great. Staff are so beautiful and friendly nothing is too much trouble. Fantastic location 3 mins walk to V & A Waterfront which is great eating and drinking area. View from our room with and without rain clouds

Helpful?
Thank Karen A
JvanderMerwe, Guest Relations Manager at The PortsWood, responded to this review

Dear Valued Guest Thank you for taking the time to provide us with your valuable feedback and kind words. We are delighted that you enjoyed your stay and hope to welcome you back sooner rather than later. Muneeb Eksteen Guest Relations Department More 

Cape Town
Level Contributor
6 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

This hotel has a perfect location walking distance to the Waterfront. Great service from reception staff. The rooms are nicely decorated and very clean. Our room had a view of the Cape town wheel which was great! Well recommended!

Helpful?
Thank grapevine_11
JvanderMerwe, Guest Relations Manager at The PortsWood, responded to this review

Dear Valued Guest Thank you for taking the time to provide us with your valuable feedback and kind words. We are delighted that you enjoyed your stay and hope to welcome you back sooner rather than later. Muneeb Eksteen Guest Relations Department More 

Derby, United Kingdom
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Book via travel agent. Standard rooms are small and basic, beds small too. Mini bar completely empty, you have to ask to get it filled, whereupon you are told that they have had a lot of trouble with guests not paying for drinks consumed. It was like we were acting suspiciously asking for it to be stocked for our 4... More 

Helpful?
Thank Michelle F
JvanderMerwe, Guest Relations Manager at The PortsWood, responded to this review

Dear Valued Guest Thank you for taking the time to provide us with your valuable feedback and kind words. We are delighted that you enjoyed your stay and hope to welcome you back sooner rather than later. Muneeb Eksteen Guest Relations Department More 

Melbourne, Australia
Level Contributor
434 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Very nice hotel only 5 minutes to V&A waterfront and the Cape Wheel. All staff are friendly rooms are very nice and restaurant has a nice breakfast buffet and A La Carte dining menu. All the facilities available like any major hotel and are all well maintained. Hotel organised tours for my 4 days that was appreciated as was unsure... More 

Helpful?
Thank Jason S
JvanderMerwe, Guest Relations Manager at The PortsWood, responded to this review

Dear Valued Guest Thank you for taking the time to provide us with your valuable feedback and kind words. We are delighted that you enjoyed your stay and hope to welcome you back sooner rather than later. Muneeb Eksteen Guest Relations Department More 

Maputo, Maputo, Mozambique
Level Contributor
38 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Excellent location, within walking distance of the Victoria & Alfred waterfront and all the restaurants and shopping in that area. The standard room is a good size with good amenities, but water pressure in the shower could be better. The variety of foods at breakfast left a bit to be desired for a hotel of this level. But what really... More 

Helpful?
Thank CJLetsGo
JvanderMerwe, Guest Relations Manager at The PortsWood, responded to this review

Dear Valued Guest We have noted your comments which has been raised with the Head of Department/s in order to ensure that corrective and remedial action is implemented. Please be assured that this is not the Standard of Service we pride ourselves in, and it is hoped that this experience does not tarnish your impression of the hotel. We hope... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Concierge
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities

Additional Information about The PortsWood

Address: PortsWood Road, PortsWood Square | V&A Waterfront, Cape Town Central 8002, South Africa
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: $120 - $251 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The PortsWood 4*
Number of rooms: 102
Reservation Options:
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Also Known As:
The Portswood Hotel Cape Town Central
Portswood Hotel Cape Town
Portswood Cape Town
The PortsWood Cape Town, South Africa
Hotel Style:
#37 Family Hotel in Cape Town Central
#43 Luxury Hotel in Cape Town Central
#47 Romantic Hotel in Cape Town Central
#47 Business Hotel in Cape Town Central
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