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Belmond Mount Nelson Hotel

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Belmond Mount Nelson Hotel
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1,218 Reviews from our TripAdvisor Community

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There are newer reviews for Belmond Mount Nelson Hotel
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Showing 1,088: English reviews
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Excellent afternoon tea. Get a taxi we walked and went though some dodgy areas. Tea is served at 1.30 or 3.30 it may be wise to book at busy times. Service was great by a very charming young man who introduced us to three new teas. The sandwiches, savouries and cakes were mind blowing the scones however were not as... More 

Helpful?
Thank Paula B
gabrielle_palmer, Public Relations Manager at Belmond Mount Nelson Hotel, responded to this review

Thank you so much for your review of our Afternoon Tea. We are delighted that you enjoyed the service, the savouries and the sweet treats. More 

Cape Town Central, South Africa
1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

Had a lovely stay here mixing business with a small bit of pleasure. Very central and easy access to great restaurants and the waterfront. Staff were very friendly and welcoming. Looking forward to going back in December. Breakfast was also very good and of course high tea was a treat.

Helpful?
Thank changall
gabrielle_palmer, Public Relations Manager at Belmond Mount Nelson Hotel, responded to this review

Thank you for your to-the-point but oh-so-sweet review, we are so happy that you loved our position, our staff, and our breakfast. We too look forward to seeing you in December. More 

London
Level Contributor
25 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The Mount Nelson is a classic Grand Dame. I am not sure if it was an issue with my visit, but I found the overall ambiance rather sad and uninviting. The room was very good, but the common areas are disappointing, as it is the restaurant. Overall, it is not a place where I would happily return. HOTEL - I... More 

Helpful?
1 Thank flying_pig00
gabrielle_palmer, Public Relations Manager at Belmond Mount Nelson Hotel, responded to this review

We are so very sorry to hear that you were disappointed with your stay at our hotel, but at the same time we are very pleased that you loved your room, your view, the housekeeping service and the welcoming front of house staff. Please would you accept our apologies for the lack of friendly service at the bar and the... More 

Democratic Republic of the Congo
Level Contributor
44 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had the pleasure of staying at The Mount Nelson in July. Its a great place to be based at in Cape Town for getting to and from other places around the area. We were greeted with glasses of sparkling Cape wine while checking in. We were upgraded into a lovely room. The concierge showed us around the room very... More 

Helpful?
Thank teresalegg
gabrielle_palmer, Public Relations Manager at Belmond Mount Nelson Hotel, responded to this review

Thank you so much for your lovely review. We are delighted that you loved the location of the hotel and we do agree that it is perfectly positioned to enjoy all the attractions that the city has to offer. Pleased you loved the breakfast so much too : ) More 

Vancouver, Canada
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This place is my little slice of heaven on earth. I'd go back. I'd move in if possible. The grounds are stunning. The staff are lovely. The renovated rooms are top very comfortable. The un-renovated rooms quaint but functional (not quite as lovely as the renovated, but still very acceptable).

Helpful?
Thank Matt M
gabrielle_palmer, Public Relations Manager at Belmond Mount Nelson Hotel, responded to this review

Thank you so much for calling us "a slice of heaven" and for your compliments about the gardens, the staff and our rooms. You have made our day :) More 

London, UK
Level Contributor
54 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

This hotel has a wonderful ambience and decor. Would definitely recommend it for anyone wanting a touch of old-world glamour. Particularly impressed with the food - the breakfast buffet has an amazing choice, and the pastries at high tea have to be seen to be believed. The gym was very well equipped, although located in a separate building round the... More 

Helpful?
Thank Kate24_London
gabrielle_palmer, Public Relations Manager at Belmond Mount Nelson Hotel, responded to this review

Thank you for your review of the hotel and for finding us "fabulous". We are delighted that you loved your room, the splendid spread at breakfast and the overall glamour of the property. Thank you also for your compliment about our gym equipment - our guests do seem to enjoy having the gym in the separate heritage building alongside the... More 

Farmington Hills, Michigan
1 review
5 of 5 stars Reviewed 4 weeks ago

My wife and I truly enjoyed this wonderful hotel with its spacious rooms and incredibly helpful and delightful staff. Absolutely recommend the complementary breakfast buffet overlooking the pool. We will certainly visit "The Nellie" in the future!

Helpful?
Thank kang56
gabrielle_palmer, Public Relations Manager at Belmond Mount Nelson Hotel, responded to this review

Thank you so much, we are delighted that you loved our spacious rooms, our delightful staff and the magnificent breakfast buffet. More 

Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This amazing hotel gives a whiff of colonial splendor , with manicured gardens in a stunning setting. Afternoon tea was delightful. Service was exceptional and the food was exquisite. The experience was unforgettable.

Helpful?
Thank Chris S
gabrielle_palmer, Public Relations Manager at Belmond Mount Nelson Hotel, responded to this review

Thank you so much for your compliments and we are delighted to be "unforgettable". More 

Johannesburg, South Africa
Level Contributor
49 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The "Nellie" as it is fondly known is something of an institution amongst Cape Town hotels and so we expected that this stay would be exceptional in every respect. Sadly, we found it a little lacking. The public areas of the hotel are lovely especially the diningroom with its enormous silver bowls of pink roses and period furnishings. A live... More 

Helpful?
2 Thank Ramack
gabrielle_palmer, Public Relations Manager at Belmond Mount Nelson Hotel, responded to this review

Thank you for taking the time to write your review on our hotel. We would like to apologise sincerely for the inconvenience of having hot water problems in your room and we do hope that once the correct person was informed, it was fixed without delay. We are very happy that you loved the public areas of the hotel as... More 

Sydney, Australia
Level Contributor
28 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 22, 2016

The rooms were exceptionally comfortable and spacious. The in room coffee maker was great for an afternoon coffee. Requesting fresh milk not an issue. Breakfast buffet was outstanding - ordering eggs any way you like. Various smoked fish, fresh fruit, wonderful bakery items, cereals, nuts, dried fruit, yoghurt.

Helpful?
Thank VintageDom
gabrielle_palmer, Public Relations Manager at Belmond Mount Nelson Hotel, responded to this review

We are delighted that you loved your stay with us and we do agree that the breakfast buffet is outstanding. Thank you for your compliments. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Parking
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Oasis Bistro
Oasis Bistro
Cuisines: European, French, Gluten Free
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Business Center with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Belmond Mount Nelson Hotel is a timeless and authentic resort hotel located in the heart of Cape Town. With a unique legacy of service excellence based on authentic Cape hospitality, the hotel remains a destination of choice. The hotel's convenient location makes it easy for guests to explore the city centre and its surrounds, and some of South Africa's best beaches. The garden estate setting is an urban sanctuary, complete with two heated swimming pools, rolling lawns, a palm lined avenue and secluded Rose gardens which lend themselves to romance. The abundance of secure wide open space makes families feel at home and encourages children to run free and explore. Several distinctive accommodation wings offer a variety of 198 individually decorated, elegantly appointed rooms and suites. No two rooms are exactly the same, and each annexe offers unique views, mood and style. Belmond Mount Nelson Hotel has played host to countless weddings and milestone celebrations. The glamorous and contemporary Planet Bar and Restaurant offers guests a true South African gastronomic dinner experience, and the newly refurbished Oasis Bistro offers guests a Mediterranean inspired al fresco breakfast and lunch menu overlooking the family pool and gardens. A daily Afternoon Tea served in the hotel lounge is a signature and not to be missed experience. Extending the emphasis on pleasure is Librisa Spa - a destination day spa boasting eight oversized treatment and shower rooms, separate manicure and pedicure rooms, and a sun-splashed conservatory. Treatments are based on the healing power of touch and incorporate products containing local ingredients. ... more   less 

Additional Information about Belmond Mount Nelson Hotel

Address: 76 Orange Street | Gardens, Cape Town Central 8001, South Africa
Location: South Africa > Western Cape > Cape Town > Cape Town Central > City Bowl
Price Range: $296 - $796 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Belmond Mount Nelson Hotel 5*
Number of rooms: 198
Reservation Options:
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Also Known As:
Mount Nelson Cape Town
Hotel Mount Nelson
Belmond Mount Nelson Hotel Cape Town, South Africa
Hotel Style:
#1 Business Hotel in Cape Town Central
#2 Spa Hotel in Cape Town Central
#3 Family Hotel in Cape Town Central
#9 Luxury Hotel in Cape Town Central
#9 Romantic Hotel in Cape Town Central
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