Mount Nelson, A Belmond Hotel, Cape Town
76 Orange Street Gardens, Cape Town Central 8001 South Africa
Enter dates to see prices
Full view
View all photos (2,198)2,198
360
Panoramas (8) 
Room & Suite (485)
What is Travelers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide.
Learn moreView prices for your travel dates
About
#4 of 130 hotels in Cape Town Central
Location
4.7
Cleanliness
4.8
Service
4.8
Value
4.4
2023 Travelers' Choice Best of the Best
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Bicycle rental
Game room
Babysitting
Secured parking
Wifi
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Heated pool
Yoga classes
Yoga room
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Poolside bar
Hiking
Tennis court
Bicycle tours
Billiards
Walking tours
Board games / puzzles
Video game console
Books, DVDs, music for children
Children's television networks
Kids club
Highchairs available
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Massage
Neck massage
Salon
Waxing services
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Picnic area
Shared lounge / TV area
Sun loungers / beach chairs
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Show more
Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Private balcony
Room service
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Laptop safe
Private bathrooms
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
Show more
Room types
Mountain view
City view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Historic Hotel
Languages Spoken
English, French, Spanish, Afrikaans and 3 more
Location
92Great for walkers
Grade: 92 out of 100
92Restaurantswithin 0.3 miles
14Attractionswithin 0.3 miles
76 Orange Street Gardens, Cape Town Central 8001 South Africa
Getting there
Rental CarsSee rental cars from $18/day
2496Reviews27Q+A100Room tips
Reviews
Traveler rating
- 2,090
- 289
- 80
- 25
- 12
Time of year
Traveler type
Language
More
Selected filters
- Filter
- English
Popular mentions
Sort by:
Most Recent
This was a week of luxury and excellent service. The room was outstanding and with the concierge assistance of Kimberley we had an amazing week exploring the sights of Cape Town. Meals were always excellent and high tea was not to be missed. Breakfast was always fabulous. As we stayed over a week we appreciated staff remembering our names and preferences.
Read more
Date of stay: August 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Tiago Moraes Sarmento, General Manager at Mount Nelson, A Belmond Hotel, Cape Town
Responded 5 days ago
Dear 2015marcol Thank you kindly for coming and for your review! We would love to have you back again soon! Warm regards t Tiago Sarmento Managing Director
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It’s always a great pleasure to be back at the Mount Nelson Hotel, my home at the most distinguished address in Cape Town. What makes this hotel so special, grandeur, elegance, style, comfort, nine acres of gardens and the most wonderful complement of loyal staff who give one hundred and fifty per cent to ensure guests have the highest level of service. Arriving at the front entrance Mbuso was there to greet me with a tray of hand towels, a thoughtful touch before escorting me to reception. There l was welcomed ‘back home’ by Crystal with a genuine smile which stretched from ear to ear. Whilst completing formalities l was offered a glass of chilled sparkling wine. Escorting me to my room Crystal stopped to show me the changes made to the lounge, different layout, new colours to the chairs and a tea/coffee station. Yet still retaining its English County House look. My preferred room had once more been allocated and housekeeping added several additional items l always request. During the whole of my stay the room was kept spotless by an invisible team of housekeeping staff who work tirelessly behind the scenes. This hotel also offers a turndown service in the evenings, which is becoming a luxury now days. Likewise public areas are also immaculate. The lounge which is the heart of the hotel is where the famous Afternoon tea is served, a time to relax listening to the sounds of the piano whilst enjoying a selection of finger sandwiches, scones with jam and cream and delicious cakes and pastries. In the morning ideal venue for a coffee and later drinks before an evening out. Do ask Sivu or Pinky to reserve you a table otherwise you could be disappointed and the lounge is fully booked. Cheslyn who always remembers my favourite tea, is a real professional, attentive and friendly when serving me. In the Planet Bar you will find Nelson and Sim with their wide knowledge of wines and drinks who will come over for a chat but watching continuously to see no one is waiting and being ignored. Breakfast served in the Oasis restaurant offers an enormous buffet selection, cereals, juices, cold meats, cheeses and fish, hot dishes and a Chef on duty to prepare eggs, omelette or pancakes. Weather permitting you can sit out on the terrace looking out over one of the two swimming pools and beautiful manicured gardens which Willy and the other gardeners tend each day. The Red Room is a stunning new restaurant opened in what was once the Grill Room. The Oriental menu is a new experience for the Nellie and appears to be a big hit being fully booked on the night of my visit. One side of the lobby is reception where Crystal and Busi can be found and they always wished me a lovely day when l was on the way out or ‘Welcome Back’ when l returned or there to change currency for me. On the other side is the Concierge desk, home of Nellie’s own ‘Fountain of all knowledge’ Muchi, head concierge, who knows where the best restaurants, bars or shows can be found in Cape Town or which vineyards offer a top wine tasting experience. His very able assistant, whos’ name escapes me, but also wears a pink jacket, also gave great service whilst l was at the hotel, changing over my sim card, amending reservations, offering directions to name but a few. One of the first and last staff members you meet will be the outside team. All of them work hard in all weathers, to fetch your car, deliver your luggage up to your room, help with your shopping bags and always do so with a genuine smile, so thank you to Mbuso, Tsepho, Courage, Lindile and Mandisi who all did a splendid job. Coming home l bought many cherished memories with me of a wonderful stay, THANK YOU all at the Nellie. …
Read more
Date of stay: August 2023Trip type: Traveled solo
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Tiago Moraes Sarmento, General Manager at Mount Nelson, A Belmond Hotel, Cape Town
Responded 1 week ago
Dearest pullmantravellers What a great pleasure to read your lines, in such an eloquent manner of writing! Thank you kindly for coming back to the Nellie and for taking such a great care of our team. pullmantravellers we are in the business of making friends and taking care of people and following your review all the colleagues you mentioned at the Nellie will receive a financial reward from our end. We wish you an extraordinary rest of 2023 and look forward to welcoming you back soon Warm regards t Tiago Sarmento Managing Director
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We very much enjoyed staying away from the waterfront, away fro the noise of it, but close enough to shuttle. The Belmond was a very nice hotel, much as we expected. More old world charm versus new, flashy hotel
Read more
Review collected in partnership with this hotel
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Tiago Moraes Sarmento, General Manager at Mount Nelson, A Belmond Hotel, Cape Town
Responded 1 week ago
Thank you very much for your review cszanin0 and I completely agree with your words! Pity we did not get five stars - we will work harder! Warm regards, t Tiago Sarmento Managing Director Mount Nelson Hotel
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Really beautiful hotel with an amazing staff. Breakfast was so very well done and organized every morning. Wonderful selection even had the best flapjacks! I had a burger at the Planet Bar and it was very delicious.
Read more
Review collected in partnership with this hotel
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Tiago Moraes Sarmento, General Manager at Mount Nelson, A Belmond Hotel, Cape Town
Responded 2 weeks ago
Thank you spirogrigs for your sweet review! Warm regards t Tiago Sarmento Managing Director
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We only had one night at the "Nellie" before starting a country-wide tour but the place was great. Rooms were beautiful, staff helpful, and location easy. The Lord Nelson game room was special. And the breakfast was out of this world. Even the sunrise was to due for. Hopefully we will be back!!
Read more
Date of stay: August 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Tiago Moraes Sarmento, General Manager at Mount Nelson, A Belmond Hotel, Cape Town
Responded 2 weeks ago
Oh 84stewartv How can we welcome you back again so you can enjoy the gardens, the Spa, the Afternoon Tea and our amazing restaurants? Warm regards t Tiago Sarmento Managing Director
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We went to the Mount Nelson for Sunday Jazz Brunch as part of an anniversary weekend celebration. The food is served as a buffet, with a very wide range of tastes covered - from sushi and oysters, through curry and mezze, to salads and Sunday roast, with of course fruit, bread, cheese and a wide range of cakes. The baked cheesecake was a triumph! Throughout the meal Bongile served us attentively. We took the option of bottomless sparkling wine, which was very much worth it. The jazz band made it more of an event, giving great atmosphere. Precious kept an eye on us and came over at the end to make sure we had had a good experience. A lovely treat at the end was that we both got a gift dessert in a box for our anniversary to take away.
Read more
Date of stay: September 2023Trip type: Traveled as a couple
Room Tip: Brunch is served at the Oasis, so don’t go to the main hotel entrance if it’s wet
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Tiago Moraes Sarmento, General Manager at Mount Nelson, A Belmond Hotel, Cape Town
Responded 2 weeks ago
Thank you for your very kind review Jeremy! We would love to welcome you back to the brunch or could I also recommend “The Verandah” by George Jardine, of the Afternoon Tea or also The Red Room by Chefs Warehouse! Thank you kindly for recognising Bongile and Precious - they will both receive a financial reward! Warm regards t Tiago Sarmento General Manager Mount Nelson Hotel
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
The Powerful P.A Virtual Network and Training were treated to lovely breakfast by Natasha&Louise from Events team and served by friendly, helpful, very attentive waiter, Thandokazi. This Hotel is so beautiful & their staff are very friendly and helpful. We got to see the beautiful, spacious rooms during the site-inspection.
Read more
Date of stay: September 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Tiago Moraes Sarmento, General Manager at Mount Nelson, A Belmond Hotel, Cape Town
Responded 3 weeks ago
Oh Journey56906328729 Thank you so very much for visiting us and for recognising Thando on your review! I will make sure the three of them receive a financial reward following this post! Warm regards t Tiago Sarmento General Manager Mount Nelson Hotel
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Absolutely beautiful and comfortable hotel. Old world charm is present throughout both the interior and in the amazing gardens. It's beauty is surpassed only by the friendliness and efficiency of the staff. Would definitely want to stay here again when in Cape Town.
Read more
Review collected in partnership with this hotel
Date of stay: August 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Tiago Moraes Sarmento, General Manager at Mount Nelson, A Belmond Hotel, Cape Town
Responded 3 weeks ago
Dear anne88584 Thank you kindly for your feedback and for such a sweet review!!! Warm regards t Tiago Sarmento General Manager Mount Nelson Hotel
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
From arrival to departure we felt valued and welcome. Of note were Kimberly from concierge services- we felt she was there just for us…and invested in our experiences. Keegan, Sommelier, offered great wine and even better conversation. We are eager to return and share some of our favorite wines with him- he made it special for us and we made a friend. James with Guest experience helped coordinate our special events and took a great interest in our happiness. What an amazing team!!! It is so great to go somewhere where there is long term staff. We’ll be back!!
Read more
Date of stay: August 2023Trip type: Traveled as a couple
Room Tip: Call ahead and work with Kimberly to plan your itinerary. Have a car pick you up from the airport...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Tiago Moraes Sarmento, General Manager at Mount Nelson, A Belmond Hotel, Cape Town
Responded 3 weeks ago
Dear Robert M Thanks a million for coming to the Nellie and we truly appreciated your visit and you being so kind to our team members! Thank you also for recognising some of our super stars, we shall make sure they all get a financial reward following your review! Warm regards t Tiago Sarmento General Manager Mount Nelson Hotel
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The staff made us completely comfortable and welcome upon our initial arrival in South Africa. Helped us make the local transportation to the Watershed for dinner and the next day for Robben Island tour.
Read more
Review collected in partnership with this hotel
Date of stay: August 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Tiago Moraes Sarmento, General Manager at Mount Nelson, A Belmond Hotel, Cape Town
Responded 4 weeks ago
Incredible to read your review rlhalvaks and I loved that you had a great time on Cape Town! Warm regards t Tiago Sarmento General Manager Mount Nelson Hotel
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the Cape Town Central area.
PRICE RANGE
$777 - $1,184 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mount nelson cape town, hotel mount nelson
LOCATION
South AfricaWestern CapeCape TownCape Town CentralCity Bowl
NUMBER OF ROOMS
198
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingMOUNT NELSON, A BELMOND HOTEL, CAPE TOWN - Updated 2023 Prices & Reviews (South Africa)
Frequently Asked Questions about Mount Nelson, A Belmond Hotel, Cape Town
Which popular attractions are close to Mount Nelson, A Belmond Hotel, Cape Town?
Nearby attractions include Cape Town Holocaust & Genocide Centre (0.2 miles), Iziko South African Museum and Planetarium (0.3 miles), and The Labia (0.2 miles).
What are some of the property amenities at Mount Nelson, A Belmond Hotel, Cape Town?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Mount Nelson, A Belmond Hotel, Cape Town?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mount Nelson, A Belmond Hotel, Cape Town?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Mount Nelson, A Belmond Hotel, Cape Town?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Mount Nelson, A Belmond Hotel, Cape Town?
Conveniently located restaurants include Miller's Thumb, The Black Sheep Restaurant, and Thali.
Are there opportunities to exercise at Mount Nelson, A Belmond Hotel, Cape Town?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Mount Nelson, A Belmond Hotel, Cape Town have an airport shuttle?
Yes, Mount Nelson, A Belmond Hotel, Cape Town offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Mount Nelson, A Belmond Hotel, Cape Town have airport transportation?
Yes, Mount Nelson, A Belmond Hotel, Cape Town offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Mount Nelson, A Belmond Hotel, Cape Town?
Yes, dry cleaning and laundry service are offered to guests.
Does Mount Nelson, A Belmond Hotel, Cape Town offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.