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Mount Nelson, A Belmond Hotel, Cape Town

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76 Orange Street Gardens, Cape Town Central 8001 South Africa
2 people are viewing this hotel
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$610
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Free cancellation until 06/03/22
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$608
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Free cancellation until 06/01/22
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$527
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Free cancellation until 06/02/22
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Traveler (1544)
360
Panoramas (8)
Room & Suite (455)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#12 of 128 in Cape Town Central
Location
4.7
Cleanliness
4.8
Service
4.8
Value
4.4
Travelers' Choice
Welcome to Belmond Mount Nelson Hotel, in Cape Town’s buzzing heart. We invite you to relax in our iconic pink buildings, airy rooms and dreamy gardens. Enjoy imaginative local cuisine, nourishing spa treatments and eye-catching artworks. Captivating visitors since 1899, Cape Town’s iconic resort hotel is a tranquil hideaway just moments from the city’s buzzing heart. Our 198 individually designed rooms and suites and a host of fabulous facilities appeal equally to romantic couples, families or adventurous groups. Stroll through our expansive gardens, take a tree tour or browse the outdoor sculpture exhibition. Discover the hotel’s history, art and culture on self-guided tours. Enjoy imaginative cuisine in our restaurants and soothing bliss at the spa. Just beyond our gates lies the pulsating city, with stunning beaches and historic hotspots moments away. Forever watching over the hotel is Table Mountain, another wondrous Cape Town landmark.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Tennis court
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Secured parking
Wifi
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Personal trainer
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Special diet menus
Poolside bar
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Sun umbrellas
Butler service
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Complimentary toiletries
Safe
Wake-up service / alarm clock
Hair dryer
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Room types
Mountain view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Historic Hotel
Languages Spoken
English, French, Spanish, Afrikaans and 2 more
2258Reviews27Q+A100Room tips
Traveler rating
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Popular mentions
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Most Recent
anon11232 wrote a review May 24
San Bernardino, California17 contributions6 helpful votes
My family and I had the best time here at mount Nelson. It was our first time in Capetown and the concierge, Monique, booked us on the best tour ever of the peninsula and Stellenbosch, and Muchi, assisted with absolutely anything we needed. Every single staff member was so special, helpful, kind, and truly cared about us and our experience there. From every maintenance person (Andrew was so nice!) to housekeeping to every single person there, it was overall a 10/10 experience. The room we stayed in was stunning and so comfortable. There was every amenity you needed to be comfortable and the staff ensure that as well. Overall, Belmond Mount Nelson is the epitome of luxury and anyone who stays there is very lucky. Belmond really did it right here!! My family and I can’t wait to come back just to be with the staff and stay at your beautiful hotel.
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Date of stay: May 2022
Rooms
Cleanliness
Service
Room Tip: loved the cottages for a little more privacy
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Response from Tiago Moraes Sarmento, General Manager at Mount Nelson, A Belmond Hotel, Cape Town
Responded 3 days ago
Dear anon11232 Thank you kindly for your sweet review and we were thrilled to welcome you on your first time (out of many) in Cape Town! We will miss you and we look to welcoming you back, Warm regards tiago Tiago Sarmento General Manager Mount Nelson Hotel
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Dianne wrote a review May 24
4 contributions
Mount Nelson didnt not disappoint. From being greeted on arrival, to breakfast each morning, to the service when something entirely outside of their establishment/control happens. If you're going to Cape Town, stay here!
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Review collected in partnership with this hotel
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
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Sleep Quality
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Response from TIAGO SARMENTO, General Manager at Mount Nelson, A Belmond Hotel, Cape Town
Responded 3 days ago
Dear Vietnam246 Many thanks for your kind review and also for the comment and scores. We have noted your words and ratings and I am glad you enjoyed your time at the Nellie We look forward to welcoming you back! Warm regards, t Tiago Sarmento General Manager Mount Nelson Hotel
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Tracey van H wrote a review May 22
Western Cape, South Africa2 contributions
I was fortunate to be invited to high tea on Mother's day. From the minute we walked in, we were treated like VIPs. With a glass of bubbly in hand we were shown to our table. Chris arrived to take us through the tea menu: 42 teas from around the world. He asked our preferences and gave excellent recommendations. Our server for the day was Thuli. She was absolutely amazing. Brought each of the 3 courses to the table, explained all the chef's beautiful creations (1st course is savory, 2nd course was scones, a tea loaf and pumpkin fritters, 3rd course was sweet). Thuli's attention to detail was outstanding. She was friendly and made us feel like we were the only guests at the hotel that day! The food and drinks were incredible - bottomless teas, coffee, cappuccino, even hot chocolate. Everyone received a small gift before leaving. I had a great time, and hope to see you again soon. Blessings to you all.
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Date of stay: May 2022Trip type: Traveled
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Response from TIAGO SARMENTO, General Manager at Mount Nelson, A Belmond Hotel, Cape Town
Responded 5 days ago
Dear Tracey Thank you so very much for sharing your review and I am so thrilled to hear that you had a special time at The Nellie! Thank you also for recognising Thuli and Chris - I will make sure they get a financial reward following your sweet review!! Warm regards, t Tiago Sarmento General Manager Mount Nelson Hotel
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JerryRFI wrote a review May 18
Manhattan Beach, California5 contributions
We could not have had a better experience in Cape Town. The Hotel and rooms are beautiful. The staff are all friendly and very helpful. The included buffet / special order breakfast was beyond expectation . The Charcuterie board (ordered before arriving) and wake up calls with coffee delivered to your door are special touches. The concierges and hotel management were especially helpful in an extended stay because of a positive Covid test, 5 Stars all the way.
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Review collected in partnership with this hotel
Date of stay: April 2022
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Response from TIAGO SARMENTO, General Manager at Mount Nelson, A Belmond Hotel, Cape Town
Responded 1 week ago
Dear JerryRFI Thank you kindly for your review and I am thrilled you read that even with the tough circumstances you were able to enjoy the resort. We wish you an extraordinary weekend and please do come back - we are family now! Warm regards t Tiago Sarmento General Manager Mount Nelson Hotel
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AES wrote a review May 15
2 contributions
Gorgeous Sunday spent at the Lounge, on the terrace. Namhla was the most attentive, well-engaged and efficient sever that I have had in Cape Town in a very long time. Beautiful conversation, delicious food and impeccable service with a smile. A true Cape Classic and Iconic is experience!
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Date of stay: May 2022Trip type: Traveled
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Response from TIAGO SARMENTO, General Manager at Mount Nelson, A Belmond Hotel, Cape Town
Responded 1 week ago
Dear Handyandey Thanks a million for your kind review and in particular for recognising Namhla who will now receive a special financial reward following your review! Warm regards and we look forward to welcome you back for any sundowner! t Tiago Sarmento General Manager Mount Nelson Hotel
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Judson B wrote a review May 14
1 contribution
Absolutely magical stay. It was romantic and lovely and we had the chance to walk around Cape Town and do some guided tours. The staff were extremely friendly and the service was top-notch. Highly recommended! We will definitely be back for another stay in the near term and look forward to seeing our family at Mount Nelson.
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Date of stay: June 2021Trip type: Traveled
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Response from Tiago Moraes Sarmento, General Manager at Mount Nelson, A Belmond Hotel, Cape Town
Responded 1 week ago
Dear Judson B Thanks very much for your sweet review and we definitely want to have you back with the family in the near future! Warm regards tiago Tiago Sarmento General Manager Mount Nelson Hotel
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Gregory T wrote a review May 14
Singapore, Singapore82 contributions61 helpful votes
Came here for a Sunday afternoon lunch, cigar and drinks. Lovely property, amazing facilities and reasonable food. Problem with the Planet Bar was the service was slow, which I generally found across South Africa. If the service could become more attentive, this would be 5/5.
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Date of stay: May 2022
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Service
Trip type: Traveled
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Response from TIAGO SARMENTO, General Manager at Mount Nelson, A Belmond Hotel, Cape Town
Responded 1 week ago
Dear gregorytor80 Thank you kindly for your review and I am glad you enjoyed the resort. I am sorry that service may have been not as efficient as we and you would have wished - we shall review our standards and processes so we don’t receive another review like this. Warm regards, Tiago Sarmento General Manager Mount Nelson Hotel
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Liao wrote a review May 4
3 contributions
What an awesome experience! We were treated like the queens we are. The tea was amazing. The selection was fantastic and the service was on point. We loved our gift . Change nothing. The venue, the food the staff , nothing could be faulted. We will be back Thank you
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Date of stay: May 2022Trip type: Traveled
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Response from TIAGO SARMENTO, General Manager at Mount Nelson, A Belmond Hotel, Cape Town
Responded 3 weeks ago
Thank you Liao - true Queens indeed!!!! We look forward to welcoming you back Warm regards Tiago Sarmento General Manager Mount Nelson Hotel
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danielX5431PE wrote a review May 4
1 contribution
This is an amazing hotel. With classic features and real resort facilities but located in central Cape Town. The staff make this place what it is. Some of the most genuine service I have ever had. Special mention to Zane in the bar who was a true professional with great advice and personal service - he genuinely cares about his guests. Beautiful rooms which were well maintained by excellent housekeeping team.
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Review collected in partnership with this hotel
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from TIAGO SARMENTO, General Manager at Mount Nelson, A Belmond Hotel, Cape Town
Responded 3 weeks ago
Thank you Daniel for dedicating some time to write here on TripAdvisor - I truly enjoyed reading your review and thank you in particular for recognizing Zane - he will now receive a financial reward based on your review! Warm regards Tiago Sarmento General Manager Mount Nelson Hotel
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Adam Piorkowski wrote a review May 1
Cape Town Central, South Africa2 contributions
Again we went to the Jazz Brunch at the Mount Nelson. What a treat in a spectacular setting: Fantastic buffet with a wide variety starting with the fish dishes (Oysters, baked & smoked salmon, tuna, herrings… then onto sushi, parma and salads….then hot dishes and carvery. If that’s not enough the desert buffet including waffles, pancakes…. All in a glorious setting on the terrace overlooking the pool. Subtle jazz band. Really looked after by our wonderful waiter Thabang, Sizwe at the carvery and the ever attentive and accommodating manager Chris. Cape Town’s finest!!
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Date of stay: May 2022
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Response from TIAGO SARMENTO, General Manager at Mount Nelson, A Belmond Hotel, Cape Town
Responded 3 weeks ago
Dear Dr. Piorkowski It was a pleasure to welcoming yoga back and I am thrilled to learn about your experience Thabang, Chris and Sizwe will receive financial reward following your review. I am most pleased to do that on your behalf every time our employees receive an online review here or on Google. Wish you a beautiful week ahead Warm regards, t Tiago Sarmento General Manager Mount Nelson Hotel
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PRICE RANGE
$672 - $697 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mount nelson cape town, hotel mount nelson
LOCATION
South AfricaWestern CapeCape TownCape Town CentralCity Bowl
NUMBER OF ROOMS
198
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Frequently Asked Questions about Mount Nelson, A Belmond Hotel, Cape Town
Which popular attractions are close to Mount Nelson, A Belmond Hotel, Cape Town?
Nearby attractions include Cape Town Holocaust & Genocide Centre (0.2 miles), Iziko South African Museum and Planetarium (0.3 miles), and The Labia (0.2 miles).
What are some of the property amenities at Mount Nelson, A Belmond Hotel, Cape Town?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Mount Nelson, A Belmond Hotel, Cape Town?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mount Nelson, A Belmond Hotel, Cape Town?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Mount Nelson, A Belmond Hotel, Cape Town?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Mount Nelson, A Belmond Hotel, Cape Town?
Conveniently located restaurants include Miller's Thumb, The Black Sheep Restaurant, and Thali.
Are there opportunities to exercise at Mount Nelson, A Belmond Hotel, Cape Town?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does Mount Nelson, A Belmond Hotel, Cape Town have an airport shuttle?
Yes, Mount Nelson, A Belmond Hotel, Cape Town offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Mount Nelson, A Belmond Hotel, Cape Town have airport transportation?
Yes, Mount Nelson, A Belmond Hotel, Cape Town offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Mount Nelson, A Belmond Hotel, Cape Town?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Mount Nelson, A Belmond Hotel, Cape Town?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.