Cape Grace Managed By Accor
West Quay Road Victoria & Alfred Waterfront, Cape Town Central 8001 South Africa
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#12 of 130 hotels in Cape Town Central
Location
4.9
Cleanliness
4.9
Service
4.9
Value
4.5
Travelers' Choice
Nestled on a private quay between the working harbour of Cape Town’s bustling Victoria & Alfred Waterfront and the serenity of an international yacht marina, Cape Grace is a welcoming and gracious sanctuary of tradition, sophistication and contemporary comfort.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Babysitting
Free shuttle or taxi services
Business Center with Internet Access
Parking
Wifi
Pool / beach towels
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Poolside bar
Airport transportation
Car hire
Conference facilities
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Manicure
Massage
Pedicure
Salon
24-hour security
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Seating area
Laptop safe
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Harbor View
Languages Spoken
Afrikaans
Location
70Somewhat walkable
Grade: 70 out of 100
57Restaurantswithin 0.75 miles
17Attractionswithin 0.75 miles
West Quay Road Victoria & Alfred Waterfront, Cape Town Central 8001 South Africa
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Beautiful hotel on the waterfront in Cape Town, loved the location! Can walk to so many things. Hotel is lovely, sadly though they were closing right after we left for a huge renovation. I'm sure it will be lovely but was sad to hear from a few of the staff that they would be losing their jobs and not sure when they would reopen to get their jobs back.
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Date of stay: May 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Our third visit stay in Cape Grace. Luxurious, impeccable service. Food - awesome. Lovely friendly staff. You get what you pay for and MORE. We hope to return in 2024 when the prices come out. Our favourite destination in the World. Quayside Location is superb, away from the hustle and bustle but within a minute or two's walk to everything. The breakfasts are to die for and The Signal restaurant out of this world.....I could write a book. Rooms as you would expect from a 5* hotel with loads of "add on plusses". Superb hotel
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Date of stay: January 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: My only tip is to book your stay at Cape Grace - It is absolute perfection in every single way.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Cape Grace, Owner at Cape Grace Managed By Accor
Responded Jun 30, 2023
Dear AnnieH235, Thank you very much for your kind words. We are delighted to hear that you enjoyed the food and that our service was to your liking. We cannot wait to welcome you home in 2024. Warm regards, The Cape Grace Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very classy, upscale hotel. Beautifully decorated. Excellent staff — all of them from reception, to wait staff, to room stewards. Bar and dining room really good. Rooms large, clean, comfortable. Terrific location - within walking distance of harbor attractions including restaurants and bars. Excellent price for the level of accommodation. Unfortunately, we learned during our stay that we were some of the last guests before the hotel (has now) closed before renovations and addition to the Fairmont brand. A real shame. Truly, one of the best places we have stayed, and we have stayed at nice places all over the world.
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Date of stay: May 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Cape Grace, Owner at Cape Grace Managed By Accor
Responded Jun 30, 2023
Dear Oinick1959, Thank you very much for your positive review of our hotel. We are so happy to hear that you enjoyed your stay. We will make sure to pass on your kind words to our team. We would also like to assure you that some things at Cape Grace are unchangeable. The foundation on which this hotel was built, its true luxury legacy, and the personalised service will remain and moments will continue to be turned into memories at Cape Grace. We cannot wait to welcome you to our newly re-fashioned home in future. Warm regards The Cape Grace Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our stay at the Cape Grace was the final stop on our South African trip. It was absolutely perfect. We had the 2 bedroom suite for 2 adults and 2 teens, which was very luxurious. Right at the V & A Waterfront. Great location and the greatest staff. Breakfast was phenomenal.
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Date of stay: January 2023
Value
Location
Service
Room Tip: Don’t skip out on their breakfast. Buffet and made to order dishes.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Cape Grace, Owner at Cape Grace Managed By Accor
Responded May 26, 2023
Dear ColoradoLover65, We are happy to hear that you had a memorable stay with us and that you enjoyed our service and breakfast. We cannot wait to welcome you back once we have been fully re-fashioned. Warm regards, Leon Meyer, General Manager, and the Cape Grace Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Amazing service and staff. Incredible view of Table Mountain and would request windows facing the mountain and marina. Nice gym. Amazing buffet and hot breakfast every morning. Great turn down service. Only small negative it has become a little outdated but they are undergoing a full renovation. We look forward to returning next year.
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Date of stay: May 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Ask for room with view of marina and table mountain
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Cape Grace, Owner at Cape Grace Managed By Accor
Responded May 25, 2023
Dear kostasc284, Thank you for your positive review. We are happy to hear you enjoyed our breakfast buffet and gym. We will make sure to pass on your kind words to the team. We are very excited for our re-fashioning and cannot wait to welcome you back in the future to experience the new era of Cape Grace. Warm regards, Leon Meyer, General Manager, and the Cape Grace Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very nice room however no USB in the room. Staff were very personable and attentive. Amazing breakfasts. Tea making facilities in the room which is a plus. We tried the restaurant which was very good. The down side is the rolling power cuts are a nuisance especially at night. At least we can open the window due to the cooler weather as the A/C is off during the power cut and cannot envisage staying here in the summer especially with the price per night! Also no ceiling fan to assist. I really consider that the hotel should add the aforementioned scenario to their website to allow people to make an informed choice as to whether to book a stay.
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Date of stay: May 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Cape Grace, Owner at Cape Grace Managed By Accor
Responded May 19, 2023
Dear NWandSS, Thank you very much for your review. Your feedback is very important to us. We are disheartened to hear that loadshedding impacted your stay. We are, however, very excited to let you know that the hotel is about to go through a re-fashioning, which will not only include a refreshing of all the rooms and public spaces but also include the addition of a large generator. We hope to be able to invite you back in the future to experience the new era of Cape Grace. Kind regards, Leon Meyer, General Manger and the Cape Grace Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Other renowned classic hotels manage to keep up to date better than this hotel - no USB points in bedroom, limited power generator capability (to cope with scheduled outages), inept internal accounting. These aspects and the apparent lack of recent investment undermine the positives of the so-willing staff team But, above points apart, the bedroom accommodation is good and comfortable. The shower could do with an upgrade to deliver more power and is space limited
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Date of stay: May 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Cape Grace, Owner at Cape Grace Managed By Accor
Responded May 15, 2023
Dear David G, Thank you very much for your review. Your feedback is very important to us. We are disheartened to hear that you did not enjoy aspects of your stay with us. We are, however, very excited to let you know that the hotel is about to go through a re-fashioning, which will not only include a refreshing of all the rooms and public spaces but also include the addition of a large generator, new systems, and USB points. We hope to be able to invite you back in future to experience the new era of Cape Grace. Kind regards, The Cape Grace Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pre-pandemic we stayed at The Cape Grace several times and loved it so when planning our recent trip to South Africa it was our first choice. It was just as we remembered - sumptuous and homely and incredibly attentive, natural service. Everyone was so helpful but we were especially looked after by Trevor the chauffeur and barman Paulo. I believe the hotel will be closing soon for a refurbishment. Nothing wrong with a refresh but I do hope it retains the unique Cape Grace-ness we have enjoyed so much.
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Date of stay: April 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Cape Grace, Owner at Cape Grace Managed By Accor
Responded May 15, 2023
Dear MCE63, Thank you for your positive review of our hotel. We are so happy to hear that you enjoyed your time here in the past and that your recent stay was memorable. We will make sure to pass on your kind words to our staff. We assure you that Cape Grace and the foundation on which this hotel was built, its true luxury legacy and personalised service, will remain. We hope to welcome you back in future to experience the new era of Cape Grace. Warm regards, The Cape Grace Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Right by the quay & within easy reach of Table Mountain too is the Cape Grace. With colonial interiors & artefacts it is a sophisticated, comtemporary place to relax after a day of sightseeing. Our room had a huge comfortable bed with a walk in dressing room & french doors that opened to views of Table Mountain & the quay. The restaurant speaks for itself with it's delectable food & service, as does the bar below. Breakfast was elaborate with a large hot & cold buffet as well as a la carte options. What makes this hotel truly shine is the staff who go out of their way to make your stay comfortable. Nothing is too much of a request.
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Date of stay: January 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Cape Grace, Owner at Cape Grace Managed By Accor
Responded May 4, 2023
Dear SStyleJourneys, Thank you so much for your kind words about our hotel and staff. We are happy to hear that you enjoyed our rooms and the breakfast service. We will be sure to pass along your notes to our teams. We hope to welcome you back one day. Warm regards, The Cape Grace Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
If there was a category above 5 I'd have used it for the Cape Grace. It is well situated for the Waterfront and only a short walk from the city centre. The hotel itself is beautiful and immaculate, and serves a superb breakfast, both hot and buffet. However it is the staff who really make it stand out: they must be some of the friendliest I have come across in any hotel. In our case, one went the extra mile. Some of our bags had been delayed by the airline and had still not arrived when we had to check out. Without being asked, she contacted the carrier at the airport, had our bags traced and arranged to have them brought urgently to the hotel. What a joy to find after going our for a walk that she had done all this for us. In all too many hotels, customer service is formulaic: not at the Cape Grace. There it is personal and individual. We'll return without hesitation.…
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Date of stay: April 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Cape Grace, Owner at Cape Grace Managed By Accor
Responded Apr 28, 2023
Dear Liam56, Thank you so much for sharing your experience with us. We are so happy that you enjoyed your stay with us and that our team impressed you with their level of service. We will make sure to share your kind comments with the team who assisted you. We hope to welcome you back. Warm regards, The Cape Grace Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the Cape Town Central area.
PRICE RANGE
$708 - $1,235 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
cape grace hotel cape town central, hotel cape town, cape town grace
LOCATION
South AfricaWestern CapeCape TownCape Town Central
NUMBER OF ROOMS
120
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Claim Your ListingCAPE GRACE MANAGED BY ACCOR - Updated 2023 Prices & Hotel Reviews (Cape Town, South Africa)
Frequently Asked Questions about Cape Grace Managed By Accor
Which popular attractions are close to Cape Grace Managed By Accor?
Nearby attractions include Camp's Bay Beach (0.5 miles), Theatre on the Bay (0.3 miles), and Maidens' Cove (0.1 miles).
What are some of the property amenities at Cape Grace Managed By Accor?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Cape Grace Managed By Accor?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Cape Grace Managed By Accor?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Cape Grace Managed By Accor?
Yes, free parking is available to guests.
What are some restaurants close to Cape Grace Managed By Accor?
Conveniently located restaurants include Mantra Cafe, The Hussar Grill Camps Bay, and Codfather Seafood & Sushi.
Are there opportunities to exercise at Cape Grace Managed By Accor?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Cape Grace Managed By Accor have airport transportation?
Yes, Cape Grace Managed By Accor offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Cape Grace Managed By Accor?
Yes, dry cleaning and laundry service are offered to guests.
Does Cape Grace Managed By Accor offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Are there any historical sites close to Cape Grace Managed By Accor?
Many travelers enjoy visiting Iziko Slave Lodge (3.4 miles), City Hall (2.9 miles), and Iziko Koopmans-De Wet House (3.7 miles).