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Best Western Cape Suites Hotel

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264 Reviews from our TripAdvisor Community

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Showing 225: English reviews
Bronx, New York
Reviewed 2 days ago NEW

Best Western location was nice. the stay was nice. I rested. It was fine. Breakfast complimentary... I only tried it once. Thankfully, Other meals were available. I walked to the city to get souvenirs

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Helpful?
Thank ngrdprt
Marketing_and, Manager at Best Western Cape Suites Hotel, responded to this review

Dear ngrdprt, Thank you for taking the time to write your review on TripAdvisor. We are glad to read that you enjoyed your stay at Best Western Cape Suites Hotel and that we were able to cater for all your needs you desired. Your kind words and compliments on our breakfast complimentary and hotels location are taken into heart. We...

London, United Kingdom
Reviewed 3 days ago NEW

left it late to book and as it was over new year this was good value. staff are very friendly and there was a great mix of people. pool was very nice but generally used it to cool down and did not have much time to sit around. very good breakfast and coffee as well. it is between £5-10 taxi...

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Helpful?
Thank francine_martin
Marketing_and, Manager at Best Western Cape Suites Hotel, responded to this review

Dear francine_martin, Thank you for taking the time to write your review on TripAdvisor. We are glad to read that you enjoyed your stay at Best Western Cape Suites Hotel and that we were able to cater for all your needs you desired. Your kind words and compliments on our great staff and enjoying staying at the charming hotel are...

Cambridge, Canada
Reviewed 3 days ago NEW

I stayed at the hotel in early December, 2016. The staff was courteous, professional and friendly. The shuttle driver was wonderful and provided good information regarding the sights. The room was nice and we'll maintained. The only suggestion is that they provide better wifi connection.

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Helpful?
Thank MahayogiKanti
Marketing_and, Manager at Best Western Cape Suites Hotel, responded to this review

Dear MahayogiKanti, Thank you for taking the time to write your review on TripAdvisor. We are glad to read that you enjoyed your stay at Best Western Cape Suites Hotel and that we were able to cater for all your needs you desired. Your kind words and compliments on our friendly and professional staff are taken into heart, we are...

Toronto, Canada
Reviewed 6 days ago NEWvia mobile

We stayed at a 3 bedroom suite for a few nights. The staff at the front desk was really nice, which somewhat compensated for the rest. The rooms looked nice at first glance, however they need some renovations. One of the windows did not close, which was an issue with the extreme winds. The kitchen cupboard handles were falling off...

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1Thank jrsmg4
Marketing_and, Manager at Best Western Cape Suites Hotel, responded to this review

Dear jrsmg4, Thank you for your review. We were delighted to read that you enjoyed your stay at Western Cape Suites Hotel. Thank you for your lovely comments on our sympathetic front desk staff and glad you enjoyed our breakfast varieties. Your positive comments inspire us to create an even better experience for our guests. We look forward to welcoming...

Preston
Reviewed 1 week ago via mobile

We stayed here for one night on arriving in Cape Town before beginning our trip down the Garden Route. The place was clean and simple...the food was good....the staff were polite...there was a large group of us and they assured us that a shuttle taxi would be ready to take us to The Waterfront in the evening...on arriving at reception...

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Helpful?
Thank REW29
Pretoria, South Africa
Reviewed 2 weeks ago

The room was fine, air conditioner not working too well, average breakfast and room cleaning services tended to be too late mostly in the afternoon after 15.00; corrected when we complained with the excuse that new customer's room preparations are done first.

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Thank marianer99
Greater Sydney, Australia
Reviewed 3 weeks ago

I found the staff very friendly and helpful. Rooms were clean had nice breakfasts. Rooms huge with kitchenette The only problem was the plumbing toilet sistern slow to full very noisy, basin slow to drain.

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Thank fmexted
Marketing_and, Manager at Best Western Cape Suites Hotel, responded to this review

Dear fmexted, We are happy to learn that you enjoyed your stay at the Best Western Cape Suites Hotel. We value all our guests' comments as these assist us greatly in improving our products and services. Thank you for sharing your experience. We hope to welcome you back soon. Kind regards, Management

Gauteng, South Africa
Reviewed 3 weeks ago

The facility is family friendly. Excellent Accomodation, Complimentary transport to and from the Airport. If Hotel transport not available, the Hotel will arrange a Cab (Meter Taxi) at cheaper rates. Friendly staff who makes you feel at Home. I will be happy to book the Hotel in future.

Review collected in partnership with this hotel
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Helpful?
Thank emmanuelmW2070LR
Marketing_and, Manager at Best Western Cape Suites Hotel, responded to this review

Dear emmanuelmW2070LR, We are happy to learn that you enjoyed your stay at the Best Western Cape Suites Hotel. We value all our guests' comments as these assist us greatly in improving our products and services. Thank you for sharing your experience. We hope to welcome you back soon. Kind regards, Management

Nairobi
Reviewed 4 weeks ago

We had noisy neighbours who stayed most nights. Great buffet breakfast. Ok clean rooms but needed updating.theres a great pub with great ambiance and lovely food. A bit far from the waterfront area. Wouldn't do it again.

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Thank Munnic C
Mumbai (Bombay), India
Reviewed 4 weeks ago via mobile

Best Western Cape Suits is tucked away from City Center. BW is located at Cnr of De Villiers & Constitution Streets. Sometimes, there is confusion with another BW in Cape Town. Experience with BW. Self was travelling with another colleague. Reached hotel around 2130 hrs. On arrival/check in, was informed by reception, rooms are being cleaned...advised to have dinner, during...

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Thank Kilroy_Mariner
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Nestled at the foot of Table Mountain, with views of the Cape Town city skyline and Table Bay, lies the BEST WESTERN Cape Suites Hotel, a village-style hotel with a total of 123 studio, one, two and three-bedroom suites. Guests will enjoy a home away from home environment in spacious accommodations, air-conditioned suites with fully equipped kitchens, all at three star standards. Our suites can accommodate several guests, providing twin beds in each bedroom and a double sleeper couch in the lounge. Ideally located, the hotel is a five-minute drive to the famous V & A Waterfront and a 15-minute drive to the beaches of Camps Bay and Clifton. The BEST WESTERN Cape Suites Hotel provides a sensible alternative in offering affordable accommodations for tour groups, business travelers, families and individuals who are looking for spacious accommodations with convenient amenities in Cape Town. ... more   less 

Additional Information about Best Western Cape Suites Hotel

Address: Corner of De Villiers & Constitution | Zonnebloem, Cape Town Central 8002, South Africa
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: $64 - $182 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Cape Suites Hotel 3*
Number of rooms: 123
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Also Known As:
Best Western Cape Hotel Cape Town Central
Best Western Cape Town
Cape Town Best Western
Best Western Cape Suites Hotel Cape Town, South Africa
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Questions & Answers

Here's what travelers have asked, with answers from Best Western Cape Suites Hotel staff and other travelers.
5 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Noisy neighbours. Breakfast was great. Clean rooms”
 of 5 bubbles munnicc, 4 weeks ago | Read review
“Get one with a balcony.”
 of 5 bubbles Kileleshwa, Dec 3, 2016 | Read review
“Great view of Table Mountain, not too far from the City Tour route”
 of 5 bubbles JohnFoster352, Dec 3, 2016 | Read review
“make sure your room is locked aftery being serviced and you have everything in your room.”
 of 5 bubbles theodoreln, Nov 1, 2016 | Read review
“ask for a mountain facing or harbor facing view”
 of 5 bubbles 479stuartj, Sep 21, 2016 | Read review
5 of 5
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