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Best Western Cape Suites Hotel

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287 Reviews from our TripAdvisor Community

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Showing 244: English reviews
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Johannesburg, South Africa
Reviewed 3 days ago NEW

I will never stay at this hotel again. It's not even worth a 3 star rating. Beds feel like they are 30 years old. Bathrooms need a major uplifting. Room smells damp. Noise levels are extremely high. Ceiling fans in rooms are noisy and do nothing. A sort of hotel one should pay 700 rands a night. Never again.

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Thank lalithap629
Cape Town Central, South Africa
Reviewed 4 days ago NEW

We have travelled internationally and stayed at several Best Westerns, in Europe, UK and USA. At the moment, this one ; Cape Suites in Cape Town , seems to be the only one in South Africa, ..though we hear that others are on the way ? Our stay was tepid; pleasant , well-meaning staff, moderate food...and untidy rooms.

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1Thank Bill434
Bellevue, Washington
Reviewed 1 week ago

Best breakfast...eggs to order...bacon, linked sausage, mushrooms, fresh fruit, yogurt...4-star! The Pub has a great assortment of beers and food. Our room was a double with a stocked kitchen and chairs and table balcony. Go outside of entrance gate to call Uber...otherwise, it will be difficult for them to locate you. Great location as its quiet and not a lot...

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Thank Vince C
Marketing_and, General Manager at Best Western Cape Suites Hotel, responded to this review

Dear Vince C, Thank you for your review. We were delighted to read that you enjoyed your stay at Best Western Cape Suites Hotel. Thank you for your lovely comments on our great room, delicious breakfast and the great location we host. Your positive comments inspire us to create an even better experience for our guests. We look forward to...

Modderfontein
Reviewed 2 weeks ago

Basic room but spacious however my location was noisy. Parking was excellent. Good lively bar with good basic food. Shuttle was not operational but easy and cheap to use Uber. Breakfast was very average

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Thank John W
Johannesburg, South Africa
Reviewed 2 weeks ago

We stayed here for three nights. We booked here because it was central and in that regard it worked. However, i would not stay here again. There are nice things that must be said about the hotel, the room was clean and comfortable the first two days. The location, although its central it is in a very loud area, and...

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Thank Pumeza C
stockholm, Sweden
Reviewed 3 weeks ago

A very good hotel which was value for the money. very close to the city and the rooms were big and beds were nice. The breakfast was big and offered a lot to choose from. Nice staff and the pub at the hotel was nice

Review collected in partnership with Best Western
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Thank roberti710
Marketing_and, General Manager at Best Western Cape Suites Hotel, responded to this review

Dear roberti710, Thank you for your review. We were delighted to read that you enjoyed your stay at Best Western Cape Suites Hotel. Thank you for your lovely comments on our buffet breakfast, friendly staff, spacious and pleasant rooms. Your positive comments inspire us to create an even better experience for our guests. We look forward to welcoming you back....

Colombo, Sri Lanka
Reviewed 3 weeks ago

Spacious comfortable rooms with tea coffee ameneties and a safe.daily housekeeping is available.restaurent n reception staff are friendly n courteous.reception staff are extremely helpful in anythin and evrything u ask for.shuttle service is very convenient as well.we had a pleasent stay n the breakfast was good too.

Review collected in partnership with this hotel
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Thank judywick93
Marketing_and, General Manager at Best Western Cape Suites Hotel, responded to this review

Dear judywick93, Thank you for your review. We were delighted to read that you enjoyed your stay at Best Western Cape Suites Hotel. Thank you for your lovely comments on our comfortable rooms, delicious breakfast, friendly and helpful staff. Your positive comments inspire us to create an even better experience for our guests. We look forward to welcoming you back....

Reviewed 3 weeks ago

I needed a safe, clean, central hotel in Cape Town at the last minute.... The Best Western isn't new but it is clean, well situated and reasonably priced. And the staff, each and every one, were well trained, friendly and so accommodating - I can't remember getting better service anywhere, and I've traveled widely! The room was generously proportioned and...

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Thank Ingrid O
Marketing_and, General Manager at Best Western Cape Suites Hotel, responded to this review

Dear Ingrid O, Thank you for taking the time to write your review on TripAdvisor. We are glad to read that you enjoyed your stay at and that we were able to cater for all your needs you desired. Your kind words and compliments on our safe, clean, central hotel, value for money and excellent breakfast. We value all our...

Aberdeenshire, United Kingdom
Reviewed 4 weeks ago

This hotel is ok not Fancy at all but it provides a good cooked breakfast decent sized rooms but not in a very good area to stay there is security and an electric fence which seems to be normal in Cape Town I would not rule out returning to this hotel

Review collected in partnership with Best Western
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Thank theclansman
Ottawa, Ontario
Reviewed 4 weeks ago

Very calm environment but I think there must be a limit time to use the swimming pool. Enough space and we really liked the place. The room was clean and the room service was fast. This is a good place for couples seeking quiet places!

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Thank reagan565
Marketing_and, General Manager at Best Western Cape Suites Hotel, responded to this review

Dear reagan565, Thank you for your review. We were delighted to read that you enjoyed your stay at Best Western Cape Suites Hotel. Thank you for your lovely comments on our calm environment, clean rooms and speedy service. We value all our guests' feedback as it assists us greatly in maintaining and improving our product and service offering. We look...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Nestled at the foot of Table Mountain, with views of the Cape Town city skyline and Table Bay, lies the BEST WESTERN Cape Suites Hotel, a village-style hotel with a total of 123 studio, one, two and three-bedroom suites. Guests will enjoy a home away from home environment in spacious accommodations, air-conditioned suites with fully equipped kitchens, all at three star standards. Our suites can accommodate several guests, providing twin beds in each bedroom and a double sleeper couch in the lounge. Ideally located, the hotel is a five-minute drive to the famous V & A Waterfront and a 15-minute drive to the beaches of Camps Bay and Clifton. The BEST WESTERN Cape Suites Hotel provides a sensible alternative in offering affordable accommodations for tour groups, business travelers, families and individuals who are looking for spacious accommodations with convenient amenities in Cape Town. ... more   less 

Additional Information about Best Western Cape Suites Hotel

Address: Corner of De Villiers & Constitution | Zonnebloem, Cape Town Central 8002, South Africa
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: $60 - $192 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Cape Suites Hotel 3*
Number of rooms: 123
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Also Known As:
Best Western Cape Hotel Cape Town Central
Best Western Cape Town
Cape Town Best Western
Best Western Cape Suites Hotel Cape Town, South Africa
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Questions & Answers

Here's what travelers have asked, with answers from Best Western Cape Suites Hotel staff and other travelers.
6 questions
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Questions? Get answers from Best Western Cape Suites Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Choose a room away from the street...this is a nosy area, for traffic and student noise.”
 of 5 bubbles Bill434, 4 days ago | Read review
“Go for an upper room location”
 of 5 bubbles T7311EEjohnw, 2 weeks ago | Read review
“Room with balcony is better.”
 of 5 bubbles Pum-CNG, 2 weeks ago | Read review
“Further away than I was to the entrance / exit and reception area.”
 of 5 bubbles , 3 weeks ago | Read review
“All rooms are excellent”
 of 5 bubbles 109maggied, Feb 14, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question