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Queen Victoria Hotel & Manor House

Portswood Close, Portswood Ridge V&A Waterfront, Cape Town Central 8001 South Africa
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Traveler (433)
Panoramas (18)
Room & Suite (387)


#16 of 123 hotels in Cape Town Central
Travelers' Choice
Situated in the heart of Cape Town, the Queen Victoria Hotel welcomes guests to experience the very essence of distinguished luxury, where classic elegance meets contemporary design. Its prime location in a quiet, historic precinct near to the V&A Waterfront allows for a serene city escape as well as convenient access to a range of outstanding amenities. The hotel’s regal ambience is felt throughout the property, from its triple-volume foyer with a dramatic spiral staircase and glass lift, crystal chandeliers and marble finishes, to its spacious rooms and breathtaking suites. This grandeur, along with fine touches, expected of five-star properties, and hospitable service have earned the Queen Victoria, also referred to as the QV, recognition as one of the top 25 luxury hotels in South Africa. As its name suggests, this hotel truly is fit for royalty.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Airport transportation
Business Center with Internet Access
Meeting rooms
Outdoor pool
Bar / lounge
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Fax / photocopying
Facial treatments
24-hour security
Baggage storage
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Air conditioning
Private balcony
Room service
Laptop safe
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
Marina View
Languages Spoken
English, Afrikaans
925Reviews18Q+A100Room tips
Traveler rating
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Popular mentions
Simmo wrote a review May 2020
Perth, Australia18 contributions3 helpful votes
Great hotel, on a recent visit we stayed in the manor house and the queen Victoria, awesome staff, we were really looked after by staff and management. Gorgeous rooms, we won’t hesitate to stay again.
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Date of stay: May 2020Trip type: Traveled as a couple
John B wrote a review Apr 2020
Stansted Mountfitchet, United Kingdom6 contributions3 helpful votes
The location was ideal close to the Waterfront the social and restaurant centre for Cape Town. The room was outstanding, spacious and very comfortable with all the amenities expected from a hotel of this grade. The breakfast was a delight with a wide range of cooked options prepared while you wait in addition to the buffet. The staff were most attentive with a ready smile, interest in your stay and above all nothing was too much trouble. The whole experience Is highly recommended.
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Date of stay: March 2020
Room Tip: Unable to assist as not aware of the benefits of other rooms - very happy with ours.
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ajhd20 wrote a review Mar 2020
Manchester, United Kingdom98 contributions36 helpful votes
We stayed here for three nights and had a wonderful stay. Having stayed in many five star hotels, this one certainly was up there with one of the best as it maintained character and charm. The staff were super friendly and really helpful. The room was equipped with everything you could possibly need, including rituals toiletries. Our favorite part of the stay was the breakfast, everything fresh and high quality- we loved being able to order off the menu alongside a buffet. The location is also fantastic, just a short stroll from the waterfront. Would highly recommend staying here!
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Date of stay: March 2020Trip type: Traveled as a couple
Red1020 wrote a review Feb 2020
Montreal, Canada52 contributions26 helpful votes
I've stayed at many hotels around the world but my stay at Queen Victoria hotel was by far the best. When you arrive your luggage is taken and put to the side, you're invited to take a seat at the check-in desk where they offer you a hot towel and an ice-cold punch. The staff are incredibly friendly, I felt as if I was an old friend returning, however, this was my first visit. The rooms are absolutely charming and well decorated, the bed is very comfortable and the linens are luxurious, my favorite was the fresh macaroons and a personalized welcome note on the desk. The breakfast was delicious, they don't make them every day but if they have them you must try their cronut covered in dark chocolate...it's an experience all on it's own. I only stayed two nights at the end of my trip to SA but I wish I had stayed longer, I will most definitely return when I go back. Highly recommended!
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Date of stay: December 2019
Sleep Quality
Response from Juan Wolmarans, General Manager at Queen Victoria Hotel & Manor House
Responded Feb 20, 2020
We appreciate your excellent feedback and thank you for taking the time to write in such detail about your five star experience at the Queen Victoria Hotel. Our team prides themselves in the small details of our guest's experience and ensures that every guest is welcomed and taken care of like family. We are delighted that you enjoyed every part of your experience! Best regards, Madeleen Remic Resident Manager
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Mary W wrote a review Feb 2020
Oregon8 contributions
We cannot day enough about this beautiful small luxury hotel. The hotel had some of the most amazing staff we have ever encountered. Their friendliness, caring and hospitality was very special. We felt very pampered. They went out of their way. I celebrated a very special birthday here and when we came down the elevator to dinner the pianist was playing and singing “ Happy Birthday” We absolutely loved the breakfasts and the service was wonderful. We really loved just enjoying it and taking our time. Really got spoiled by those great cappuccino every morning. We were here for five days. The last day was our only chance to visit Table Mtn. The winds had been to high earlier in the week. When we came back from breakfast the staff had already checked to see if they we’re running the tram to the top. “ We said let’s do it” they got us our tickets called the cab and we were off to experience absolutely fantastic views. It’s not everyday or every that you hug the staff (waitress, doorman and the manager) when you leave. We definitely plan to return to this beautiful hotel. It was special.
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Date of stay: November 2019Trip type: Traveled as a couple
Response from QVManor, General Manager at Queen Victoria Hotel & Manor House
Responded Feb 7, 2020
Good day Mr and Mrs W I would like to start off by thanking you for your beautiful review, taking the time to give us such good feedback is really special. We enjoyed having you at the Queen Victoria and hearing about your adventures each day. The team's service and attentiveness is definitely one of the highlights of one's stay here, as we all strive to leave our guests with memorable moments that changes lives. We are all excited to welcome you back to Cape Town! Warm regards, Madeleen Remic Resident Manager
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$250 - $530 (Based on Average Rates for a Standard Room)
South AfricaWestern CapeCape TownCape Town Central
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Frequently Asked Questions about Queen Victoria Hotel & Manor House
Which popular attractions are close to Queen Victoria Hotel & Manor House?
Nearby attractions include Victoria & Alfred Waterfront (0.3 miles), HintHunt (0.07 miles), and Shimansky (0.3 miles).
What are some of the property amenities at Queen Victoria Hotel & Manor House?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Queen Victoria Hotel & Manor House?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Queen Victoria Hotel & Manor House?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Queen Victoria Hotel & Manor House?
Yes, free parking is available to guests.
What are some restaurants close to Queen Victoria Hotel & Manor House?
Conveniently located restaurants include Mozambik V & A Waterfront, V&A Food Market, and Dash Restaurant & Bar.
Are there opportunities to exercise at Queen Victoria Hotel & Manor House?
Yes, guests have access to a pool and a fitness center during their stay.
Does Queen Victoria Hotel & Manor House have an airport shuttle?
Yes, Queen Victoria Hotel & Manor House offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Queen Victoria Hotel & Manor House located near the city center?
Yes, it is 0.9 miles away from the center of Cape Town Central.
Are any cleaning services offered at Queen Victoria Hotel & Manor House?
Yes, dry cleaning and laundry service are offered to guests.
Does Queen Victoria Hotel & Manor House offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.