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Queen Victoria Hotel & Manor House

Moorings 5 & Portswood Ridge 5 Portswood Road Victoria & Alfred Waterfront, Cape Town Central 8001 South Africa
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Traveler (497)
360
Panoramas (18)
Room & Suite (413)
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About

#19 of 115 hotels in Cape Town Central
Location
4.9
Cleanliness
4.8
Service
4.7
Value
4.4
Travelers' Choice
Situated in the heart of Cape Town, the Queen Victoria Hotel welcomes guests to experience the very essence of distinguished luxury, where classic elegance meets contemporary design. Its prime location in a quiet, historic precinct near to the V&A Waterfront allows for a serene city escape as well as convenient access to a range of outstanding amenities. The hotel’s regal ambience is felt throughout the property, from its triple-volume foyer with a dramatic spiral staircase and glass lift, crystal chandeliers and marble finishes, to its spacious rooms and breathtaking suites. This grandeur, along with fine touches, expected of five-star properties, and hospitable service have earned the Queen Victoria, also referred to as the QV, recognition as one of the top 25 luxury hotels in South Africa. As its name suggests, this hotel truly is fit for royalty.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Babysitting
Airport transportation
Business Center with Internet Access
Parking
Wifi
Pool / beach towels
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Special diet menus
Taxi service
Meeting rooms
Spa
Facial treatments
Massage
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Sun terrace
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private balcony
Room service
Safe
Laptop safe
Wake-up service / alarm clock
Minibar
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Marina View
Green
Languages Spoken
English, Afrikaans
4.5
4.5 of 5 bubbles1,006 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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The Queen Victoria Hotel & Manor House garners acclaim for its comfortable and spacious rooms that boast both luxurious touches and picturesque views. Guests are enamored with the hotel's array of amenities, from the extensive breakfast selection to its idyllic location near the V&A Waterfront, which makes exploring local attractions a breeze. The hotel's atmosphere is frequently described as inviting and stylish, enhancing the overall experience. Patrons also commend the hotel for its excellent value, cleanliness, and particularly the exceptional service that contributes to a memorable stay.
Location
Convenient
Atmosphere
Inviting
Rooms
Comfortable
Value
Reasonable
Cleanliness
Immaculate
Service
Attentive
Amenities
Well-appointed
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BobN06 wrote a review Yesterday
Avondale, Pennsylvania623 contributions256 helpful votes
Excellent stay with super helpful staff. The hotel is well situated near the V&A waterfront. Rooms are well appointed in a mixture of modern and historical styles. It was a little difficult figuring out the light switches. The staff was very helpful, especially when we had troubles with our tour arrangements. Breakfast is first class and well prepared.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jason La Fleur, General Manager at Queen Victoria Hotel & Manor House
Responded yesterday
Good Morning Bob, Thank-you very much for your time and feedback - it is hugely appreciated Many Thanks and Safe Travels, Jason
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Alexandra P wrote a review Apr 6
Bay Harbor Islands, Florida3 contributions
+1
My husband and I spent a lovely 5 nights in this lovely hotel. The staff was most attentive and friendly. Coming from Miami, we were overwhelmed by the kindness of the people. The restaurant Dash was delicious and although you could also have breakfast (until 11 am) at the sister property by the water, we preferred it upstairs. The spa was also lovely. Had a pre-departure pedicure (lying down) and facial. We will be back for sure and will explore the Manor next time.
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Date of stay: April 2024Trip type: Traveled as a couple
Room Tip: No iron in the room but upon request we had one in 5 min. QR codes for Spa and Room Service menu...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jason La Fleur, General Manager at Queen Victoria Hotel & Manor House
Responded yesterday
Good Morning Alexandra, How wonderful to read - your feedback and time is well appreciated Many Thanks and Safe Travels, Jason
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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danbarclay wrote a review Apr 3
Birmingham, United Kingdom139 contributions67 helpful votes
From start to end this hotel was sublime. Given a warm welcome, luggage taken care off and a drink upon arrival. Followed by being shown our stunning room. The rooms are beautiful. The location is right on the waterfront and easily walkable to lots of places. Easy ubers to other main sights. The view of the mountain at breakfast or an evening drink with the sunset capped it all off. Thanks for a great stay.
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Date of stay: April 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jason La Fleur, General Manager at Queen Victoria Hotel & Manor House
Responded 1 week ago
Good Morning Dan, Thank-you very much for the kind words and message - it is well received Many Thanks and Safe Travels, Jason
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Adventure741770 wrote a review Mar 2024
Chicago, Illinois19 contributions15 helpful votes
This is an absolutwlly wonderful hotel and location. Right by the action yet above it aonit is quiet and quaint. The rooms are beautiful, as is the customer service. My only hesitation on staying there again is the limited menus. For business travel you vaue beimg able to grab dinner etc lat at the hotel. The options are extremely limited. They will try to make ad hoc bur would be nice to have more options.
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jason La Fleur, General Manager at Queen Victoria Hotel & Manor House
Responded 4 weeks ago
Good Morning, Well noted and thank-you for your time and review - it is well received Many Thanks and Safe Travels, Jason
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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2013traveldoc wrote a review Mar 2024
United Kingdom188 contributions129 helpful votes
A beautiful and convenient hotel to start our South Africa trip. So central to the V&A, with all its shops, restaurants and bars. Our ground floor room with garden terrace was beautiful. We enjoyed breakfast every day at the hotel and the one evening meal we had in-house was amazing. The staff were always smiling and nothing was ever a bother. Thanks to everyone!
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Enjoy your tours and day trips, then come back to sit by the pool with a cocktail
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jason La Fleur, General Manager at Queen Victoria Hotel & Manor House
Responded Mar 7, 2024
Good Morning, Thank-you so very much for your time and feedback it is well received Many Thanks and Safe Travels, Jason
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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HelenAnnThomas wrote a review Mar 2024
Princes Risborough, United Kingdom284 contributions152 helpful votes
We stayed at The Queen Victoria for 6 nights on the first part of our holiday to South Africa. The hotel is in a perfect location, 5 minutes walk to the Waterfront, the red city sightseeing bus, or the ferries to Robben Island. The staff are wonderful and so helpful. A special mention must go to Gwen who welcomed us, recommended and booked restaurant reservations and arranged a wonderful trip to Cape Point, including the penguins on Boulders Beach. She seemed to know exactly what we’d like and “made it happen”. Oswald was also wonderful with a smile and helping hand, showing us the way to the sightseeing bus, helping with luggage and a lovely welcome each time you entered the hotel. Our room was perfect - huge comfy bed, plenty of storage space, and a big bathroom with 2 sinks, bath and shower room. Robes and slippers are provided and the hotel toiletries were excellent. Breakfasts were good with the usual selection of cold or freshly prepared hot dishes. We often ate on the veranda with views of table mountain, a lovely way to start the day. One morning we ate at The Victoria & Albert Hotel, across the road, where you can enjoy views of the harbour. Worth doing if you have the time. All in all this is a wonderful hotel to stay at and we would highly recommend it if considering where to stay in Capetown. Thanks to all the staff for a wonderful stay. We used the garden and pool area a couple of times during our stay as it’s a lovely place to relax. There were plenty of sun beds and a bar serving food and drinks. Unfortunately the water in the pool was too cold for us so we didn’t actually manage a swim. The garden is a haven of peace despite the busyness of the Waterfront being so close.
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Date of stay: March 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jason La Fleur, General Manager at Queen Victoria Hotel & Manor House
Responded Mar 7, 2024
Good Morning Helen, Thank-you so very much for your wonderful review and your valuable time - it is hugely appreciated Many Thanks and Safe Travels, Jason
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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SinBolsillos wrote a review Feb 2024
Spain100 contributions75 helpful votes
Really liked the Queen Victoria Hotel and it’s closeness to the Waterfront. It’s connected to the Victoria & Albert Hotel. Rooms nice and large, breakfast was lovely, staff friendly, good evening bar, handy gym (in separate building), pool/sunbathing (at Manor House), and all within hundred+ yards of restaurants and shopping. Price was decent compared some extortionately priced Hotels in same vicinity. Queen Victoria was a great option.
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Date of stay: February 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jason La Fleur, General Manager at Queen Victoria Hotel & Manor House
Responded Feb 29, 2024
Good Morning, Thank-you very much for your kind review and time - it is well appreciated Many Thanks and Safe Travels, Jason
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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thewallsonvacation wrote a review Feb 2024
Essex164 contributions131 helpful votes
Can't fault this hotel at all. From the moment we were picked up by Douglas their driver from the airport to Oswald the lovely man who greeted us with his huge smile everyone at the manor house was really friendly and helpful. The hotel is literally 2 minutes away from the V&A waterfront in a safe area. Our suite was huge with a bathroom to match!! Nicely decorated and a great comfortable bed. Everything was top notch. Breakfast was plentiful and a good choice. Lovely bar too! Highly recommend this fabulous hotel. Just to make clear we stayed at the Manor house at the Queen victoria hotel. Our only complaint, we weren't there long enough (I night) before joining a cruise.
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Date of stay: February 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Jason La Fleur, General Manager at Queen Victoria Hotel & Manor House
Responded Feb 18, 2024
Good Morning, How super to read - thank-you very much for your time and review - it is hugely appreciated Many Thanks and Safe Travels, Jason
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Nig L wrote a review Feb 2024
1 contribution
This hotel is so beautifully decorated and the location is second to none , right on the edge of the V A waterfront . We arrived with a wish list of activities , trips and restaurants and thanks to igshaan and his utter dedication to his guests this was exceeded ! Every hotel needs staff like they have at the Queen Victoria . Many thanks to you all !
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Talk to the helpful staff as they really can piece together your holiday
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jason La Fleur, General Manager at Queen Victoria Hotel & Manor House
Responded Feb 18, 2024
Good Morning, How wonderful to read and know - it is hugely appreciated Many Thanks and Safe Travels, Jason
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Trefor D wrote a review Feb 2024
Lincoln, United Kingdom196 contributions58 helpful votes
This was the perfect place to stay when visiting Cape Town. it was very secluded yet just over the road from the V&A Waterfront. A lovely private pool area and secure parking. When we were there Bricus Du Plessis, the South African World Kick boxing champion was staying there with a media circus that was fun to see. (we had never heard of him). I particularly want to give a shoutout to Llewellyn Lewis who went out of his way to be helpful and top make our stay a great stay. Breakfasts were very good quality and one day we are at their sister hotel the Victoria and Alfred right on the quayside.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jason La Fleur, General Manager at Queen Victoria Hotel & Manor House
Responded Feb 18, 2024
Good Morning, How wonderful to read and know - Thank-you so much for your kind words and time Many Thanks and Safe Travels, Jason
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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There are more places to choose from in the Cape Town Central area.
PRICE RANGE
$299 - $455 (Based on Average Rates for a Standard Room)
LOCATION
South AfricaWestern CapeCape TownCape Town Central
NUMBER OF ROOMS
35
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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QUEEN VICTORIA HOTEL & MANOR HOUSE - Updated 2024 Prices & Reviews (Cape Town, South Africa)

Frequently Asked Questions about Queen Victoria Hotel & Manor House
What are some of the property amenities at Queen Victoria Hotel & Manor House?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Queen Victoria Hotel & Manor House?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Queen Victoria Hotel & Manor House?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Queen Victoria Hotel & Manor House?
Yes, free parking is available to guests.
Are there opportunities to exercise at Queen Victoria Hotel & Manor House?
Yes, guests have access to a pool and a fitness center during their stay.
Does Queen Victoria Hotel & Manor House have airport transportation?
Yes, Queen Victoria Hotel & Manor House offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Queen Victoria Hotel & Manor House?
Yes, dry cleaning and laundry service are offered to guests.
Does Queen Victoria Hotel & Manor House offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at Queen Victoria Hotel & Manor House?
The staff speaks multiple languages, including English and Afrikaans.
Does Queen Victoria Hotel & Manor House have any great views?
Yes, guests often enjoy the harbor view available here.
Is Queen Victoria Hotel & Manor House accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.