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Queen Victoria Hotel

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Queen Victoria Hotel
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591 Reviews from our TripAdvisor Community

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Showing 512: English reviews
Sydney, Australia
Level Contributor
135 reviews
133 hotel reviews
common_n_hotel_reviews_1bd8 180 helpful votes
5 of 5 stars Reviewed yesterday NEW

Very first time to Cape Town and really did not know what to expect. Selected the hotel based on reviews and location. Lacklustre welcome on check-in and to be honest, reception staff were not that friendly or helpful. They really need to have a bit of training on smiling and service. Kindly shown to my room which is always a... More 

Helpful?
Thank wockinwod
Boca Raton, Florida
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

This hotel was LOVELY. Nothing but perfect. All hotel staff were so helpful, friendly, and delightful. The room was beautiful. The breakfast was delicious. We would RETUN to this hotel again!!! We loved Cape Town There was a wonderful piano player each evening in the bar area. The hotel is across the street from the waterfront. Great location.

Helpful?
Thank brb428
TheunieMarais, General Manager at Queen Victoria Hotel, responded to this review

Dear brb428 Thank you very much for writing a review on your recent visit to the Queen Victoria Hotel. The team and I are thrilled to learn that you enjoyed the services and facilities that the Queen Victoria has to offer. We look forward to welcoming you back again soon to create another memorable experience with us, so on your... More 

Norfolk
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We started our South African holiday in Cape Town and stayed at the Queen Victoria for 3 nights. We found ALL the staff very helpful and friendly. The staff in reception recommended making online bookings for the cable car and Robben Island to save us queuing and it's also cheaper. They then made the bookings for us and gave us... More 

Helpful?
Thank sandrasNorfolk
TheunieMarais, General Manager at Queen Victoria Hotel, responded to this review

Dear sandrasNorfolk Thank you very much for taking the time to write such a detailed review on your recent visit to the Queen Victoria Hotel. The team and I are thrilled to learn that you had such a memorable stay with us. We look forward to welcoming you back again soon to create another memorable experience with us, so on... More 

Level Contributor
26 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

What a hotel!!!! That's the first thing I must say about my experience in Queen Victoria. The hotel is in a walking distance from Cape Town's Waterfront, one of the best touristic areas in the city, with excellent restaurants and great shopping. Check- in was fast and friendly. As it does not have many rooms, the experience is quite personal.... More 

Helpful?
Thank Emanuel F
TheunieMarais, General Manager at Queen Victoria Hotel, responded to this review

Dear Emanuel F Thank you very much for taking the time to write such a beautiful and detailed review on your recent visit to the Queen Victoria Hotel. The team and I are thrilled to learn that you had such a memorable experienc e with us and that we managed to meet and exceed your expectations. We look forward to... More 

Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Overrated. .... highly overpriced for the quality of service. We had 3 rooms for 4 nights . Also didn't get the special as advertised . (Stay 4 pay 3) Food is good and sometimes great. Had soup of the day (both times it was Butternut soup ) first evening it was really good. Second evening couldn't eat it... really not... More 

Helpful?
Thank Zahnè V
TheunieMarais, General Manager at Queen Victoria Hotel, responded to this review

Dear Zahnè V Thank you very much for taking the time to write a review on your recent visit to the Queen Victoria hotel. The team and I are sad to learn that we did not manage to live us to your expectations in delivering the products and services the Queen Victoria is so well renowned for. Your comments and... More 

Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

The Queen Victoria has the benefit of being located a stone's throw from the Waterfront, yet is blissfully quiet due to it being just across the street, higher than the road so no traffic noise. It is quite a small hotel, with a really personal feel. Lovely, spacious and modern rooms, very light and very comfortable. It has a surprisingly... More 

Helpful?
Thank Ruth E
TheunieMarais, General Manager at Queen Victoria Hotel, responded to this review

Dear Ruth E Thank you very much for taking the time to write such a detailed review on your recent visit to the Queen Victoria Hotel. The team and I are thrilled to learn that you had a memorable stay with us and that you enjoyed the products and services the hotel has to offer. We look forward to welcoming... More 

1 review
5 of 5 stars Reviewed 5 weeks ago via mobile

We stayed in the Queen Victoria for four nights in the middle of July. This was the start of a three week honeymoon during which we would travel over towards Port Elizabeth and beyond. We could not speak highly enough of the staff particularly and the hotel. We were treated so well and thoroughly enjoyed our stay. Nelson, the porter... More 

Helpful?
Thank raybeag
TheunieMarais, General Manager at Queen Victoria Hotel, responded to this review

Dear raybeag Thank you very much for taking the time to write such a wonderful review on your recent stay at the Queen victoria. the team and I are thrilled to learn that you had a memorable stay with us. Thank you for pointing out some key members of the team that contributed to a memorable stay. We look forward... More 

Charlottesville, Virginia
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We had a wonderful 5 night stay at the Queen Victoria Hotel in early July. The location, staff, and rooms were all perfect. The staff were always wiling to help and were very polite. They wanted to please us. We loved the small boutique feeling with top service. Breakfasts were delicious and you had many choices. We even enjoyed the... More 

Helpful?
Thank SCH05
TheunieMarais, General Manager at Queen Victoria Hotel, responded to this review

Dear SCH05 Thank you very much for taking the time to write a review on your recent stay with us. the Team and I are thrilled to learn that you had a memorable stay with us and enjoyed the products and services that the hotel has to offer. We look forward to welcoming you back again soon to create another... More 

Austin, Texas
Level Contributor
129 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 stars Reviewed July 15, 2016

My husband and I stayed here with a group of friends while we were touring around the area. This hotel has beautiful rooms, amazing service, friendly staff and a great turn down service. The hotel offers breakfast and has a choice of a buffet or ordering from the menu. Give yourself plenty of time, as things take a bit. The... More 

Helpful?
Thank travel4funRA
TheunieMarais, General Manager at Queen Victoria Hotel, responded to this review

Dear travel4funRA Thank you very much for taking the time to write such a detailed review on your recent stay at The Queen Victoria hotel. the team and I are thrilled to learn of your momorable stay with us and that we managed to deliver on the service that we are so well renowned for. We look forward to welcoming... More 

Windhoek, Namibia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 11, 2016

Extremely friendly and helpful staff, great location, less than 5 minutes walk to V & A mall. Very safe even at night, Dash Restaurant has excellent food! Clean amenities, I loved the daily sweet treats I found by my bedside every evening! The staff happily helped us to organize our daily excursions! We had a very delightful stay here!!

Helpful?
Thank lucia336
TheunieMarais, General Manager at Queen Victoria Hotel, responded to this review

Dear lucia336 Thank you very much for taking the time to write such a detailed review on your recent stay at the Queen Victoria Hotel. The team and I are thrilled to learn that you had a memorable stay and enjoyed the product and services of the hotel. We look forward to welcoming you back again soon to create another... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Queen Victoria Hotel is the newest addition to Newmark Hotel’s portfolio, which offers a myriad of ideally located upmarket hotels, other accommodation options and restaurants. What sets this unique five-star boutique hotel apart is the attention to detail given by the creative team responsible for its development, who achieved this through their unwavering passion for awe-inspiring design.From the creative brief of ‘where classic elegance meets contemporary design’, every effort has been made to ensure that the 35-room Queen Victoria Hotel is a haven of calm, luxury and understated opulence amongst the hustle and bustle of Cape Town’s popular V&A Waterfront.The interiors create an ambience of peaceful elegance, through the use of greys and taupes, marble-clad walls, crystal chandeliers, white marble and wooden parquet flooring, not to mention the triple-volume foyer with its dramatic white spiral staircase, glass lift and crystal chandeliers. The signature shade of deep purple has been employed to add a touch of regal eccentricity as an ode to the historic figure after whom the hotel is named.From the food and beverage offering at the hotel’s restaurant and bar, Dash, to the interior aesthetic, the Queen Victoria Hotel embodies a sense of international flair fused with local flavour. The menu at Dash is structured around classic French cuisine, with all ingredients sourced locally and seasonally, while ninety per cent of the interior pieces were sourced from local design geniuses.With a management team and staff dedicated to making every guest feel like royalty, a stay at the Queen Victoria Hotel will certainly exceed your expectation of what five-star luxury should be like. ... more   less 

Additional Information about Queen Victoria Hotel

Address: Portswood Close, Portswood Ridge | V&A Waterfront, Cape Town Central 8001, South Africa
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: $285 - $575 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Queen Victoria Hotel 5*
Number of rooms: 35
Reservation Options:
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Also Known As:
Queen Victoria Hotel Cape Town, South Africa
Hotel Style:
#4 Spa Hotel in Cape Town Central
#7 Business Hotel in Cape Town Central
#11 Romantic Hotel in Cape Town Central
#14 Luxury Hotel in Cape Town Central
#34 Family Hotel in Cape Town Central
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