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Mount Sierra Hotel & Spa

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Mount Sierra Hotel & Spa
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35 Reviews from our TripAdvisor Community

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Showing 34: English reviews
East London, South Africa
1 review
Reviewed 1 week ago

It is very well situated in Gardens, Cape Town, I enjoyed my stay and will definitely be back. I found the staff very friendly and helpful and they made you feel at home. The view from my room was also amazing.

Review collected in partnership with this hotel

Helpful?
Thank 503diannel
First_Resorts, General Manager at Mount Sierra Hotel & Spa, responded to this review

Dear Dianne, Thank you for the wonderful review, it is always lovely to hear that someone`s expectations were met and hopefully exceeded! I am proud that the staff were hospitable and made you feel so welcome. We trust that you will come visit us again very soon to enjoy our spectacular views. Kind regards, Jolene Miller More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago via mobile

My family and I stayed from the 31 October on Monday and checked out on the 04 November 2016. Our unit had a fantastic view of Table Mountain, the staff were very helpful and friendly. Our unit had 2 spacious bedrooms. The hotel is located near Kloof Street where you can get a variety of restaurants and it's closer to... More 

Helpful?
1 Thank Shoki L
First_Resorts, General Manager at Mount Sierra Hotel & Spa, responded to this review

Dear Shoki Thank you for choosing the Mount Sierra Resort and for your comments regarding the comfort you experienced in your two bedroom mountain facing apartment. I am happy to know that you find the location within walking distance from all amenities and proud that my staff made you feel welcome! I will be sure to pass your comments on... More 

Tyne & Wear
Level Contributor
77 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed October 19, 2016

This place is all about the view of Table Mountain, and what a view it is! Our two bedroomed apartment was very spacious and beautifully presented with daily cleaning if required. There is a laundry with drying facilities which costs 15 Rand for the washer and dryer respectfully. The staff very attentive, friendly and helpful, with a special mention to... More 

Helpful?
Thank Pre-RapheliteGirl
First_Resorts, General Manager at Mount Sierra Hotel & Spa, responded to this review

Thank you so much for the great review. We are so privileged to have a magnificent view of our majestic mountain! We are thrilled that you enjoyed the stay and that the service levels were great! I will pass your comments onto the staff and to Jean too. Your point about the envelope has been noted. Please visit us again... More 

Johannesburg, South Africa
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed October 19, 2016

This hotel is located virtually in Cape Town's CBD. If you have transport, it is close to many of this beautiful city's attractions such as Kirstenbosch gardens, Long Street, Bo Kaap etc. Staff are very friendly and helpful. Your laundry can be done by yourself in the laundry room, or the staff member allocated to your room can do it... More 

Helpful?
Thank Christa52
First_Resorts, General Manager at Mount Sierra Hotel & Spa, responded to this review

Dear Christa, I am elated that you had a great experience at our Cape Town Resort and I hope to welcome you back shortly! The view is beautiful and we appreciate it every day! Come back soon to explore some more and enjoy the views! Best Regards Jolene More 

1 review
Reviewed September 12, 2016 via mobile

Amazing experience. The staff was super friendly and helpful. No problems whatsoever. The room was perfect with a gorgeous view. Very convenient and close to shops and restaurants. The staff make you feel at home . I would definitely go back.

Helpful?
Thank Denika R
First_Resorts, General Manager at Mount Sierra Hotel & Spa, responded to this review

Dear Denika, Thank you for your great review! My staff and I are dedicated to providing superior service to our valued Guests! We look forward to your next visit and trust that you took some awesome photos of our beautiful Mountain. Best Regards Jolene More 

Johannesburg, South Africa
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 7, 2016

My husband and I, and his sister and husband, had a wonderful week here. The view of Table Mountain from our room was spectacular. We could not fault this Hotel at all. Friendly, helpful staff, lovely Spa experiences, and altogether a fabulous relaxing week. We went on the Tuesday cultural tour. This took us to District 6, Bo-Kaap and the... More 

Helpful?
Thank Munchkin8
First_Resorts, General Manager at Mount Sierra Hotel & Spa, responded to this review

Wow – thank you so much for the kind words , I was thrilled to hear that you also enjoyed our own in-house tour lead by Nazeem.. I have shared the feedback with the team and look forward to welcoming you back soon Kind regards, Jolene Miller More 

Ballito
Level Contributor
76 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed August 24, 2016 via mobile

We stayed here as a second option, but would definitely return.Fabulous view of Table Mountain & it's close proximity to Cape Town central make it a good choice for travelers without a car. The staff are super friendly and helpful. Apartments were well laid out & and well appointed.

Helpful?
Thank Kate W
First_Resorts, General Manager at Mount Sierra Hotel & Spa, responded to this review

Dear Kate I am thrilled that we made your Cape Town visit memorable ! We hope to welcome you back in the very near future to enjoy the views, location and hospitality! Best Regards Jolene More 

Yzerfontein, South Africa
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 25, 2016

The room is clean and in a well kept condition and the staff is very friendly. What a lovely view of Table Mountain!!!! And lovely places to eat just around the corner. The building is in a very good condition and well managed. The ideal place as a base if you want to explore Cape Town.

Helpful?
Thank guestg567
First_Resorts, General Manager at Mount Sierra Hotel & Spa, responded to this review

Thank you for your kind review and your comments about the staff, I'll be sure to pass them on. We are thrilled that you had a wonderful stay with us as we strive to provide a clean and central destination dusted off with exceptional hospitality! We look forward to you visiting again soon! Kind regards, Jolene Miller More 

Hillcrest, South Africa
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 8, 2016

My husband and I travelled to Cape Town and were joined by an Australian daughter, her husband and one grand daughter along with another daughter, her friend and a child. We arrived at Mount Sierra after an early morning flight from Durban . The hotel kindly looked after our luggage whilst the accommodation was being made ready and when we... More 

Helpful?
Thank 7Kathleen7
First_Resorts, General Manager at Mount Sierra Hotel & Spa, responded to this review

Dear Kathleen What a pleasure to receive such wonderful feedback! Thank you so very much for acknowledging our wonderful TEAM, they are the reason we have our GUESTS return time and time again. Our aim is to ensure that all GUESTS are offered only the best! Hope to see you back again soon to enjoy our location and hospitality! Kind... More 

Gauteng, South Africa
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 21, 2016

Great stay !! with very helpful friendly staff 24/7 this is our second time and must commend them on the good clean serviced accommodation. Well eguipped two bedroom units two bathrooms ,lounge with DSTV and well equipped kitchenette secure parking. The hotel is walking distance to all amenities supermarkets and restaurants. The hotel position is quick with easy access to... More 

Helpful?
Thank lorraines2
First_Resorts, General Manager at Mount Sierra Hotel & Spa, responded to this review

Dear Lorraine Thank you for your positive feedback & wonderful comments. I have passed them on to the staff who find such comments very motivational. We strive to ensure our guests have an excellent & memorable stay. We hope to see you back at in the near future to ensure another wonderful holiday! Kind regards, Jolene Miller Resort Manager More 

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
Official Description (provided by the hotel)
While staying at Mount Sierra you will find yourself close to all the choice pickings, from sidewalk cafes where you can watch the passing parade, to world-famous establishments. Cape Town will delight you with its numerous award-winning restaurants, galleries, shops and tourist sites.Fresh food and fish markets abound, where you can stock up on goodies to prepare in you self-catering apartment, or you can head out to the wine lands for a glorious picnic in the countryside, accompanied by world-famous wines. ... more   less 

Additional Information about Mount Sierra Hotel & Spa

Address: 4 Camp Street, Cape Town Central 8001, South Africa
Location: South Africa > Western Cape > Cape Town > Cape Town Central > City Bowl
Price Range: $60 - $215 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mount Sierra Hotel & Spa 4*
Number of rooms: 70
Reservation Options:
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Also Known As:
Mount Sierra Hotel And Spa
Mount Sierra Hotel Cape Town Central
Mount Sierra Hotel & Spa Cape Town, South Africa
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Questions & Answers

Here's what travelers have asked, with answers from Mount Sierra Hotel & Spa staff and other travelers.
1 question
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Milton Keynes, United Kingdom
over a year ago

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Questions? Get answers from Mount Sierra Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a room at the back of the hotel for THE view”
 of 5 bubbles Pre-RapheliteGirl, Oct 19, 2016 | Read review
“We were on the 2nd floor facing Table Mountain.”
 of 5 bubbles Munchkin8, Sep 7, 2016 | Read review
“Request a room with a view of the mountain preferably on the 6th floor.”
 of 5 bubbles guestg567, Jul 25, 2016 | Read review
“Mountain view best rooms”
 of 5 bubbles lorraines2, Jun 21, 2016 | Read review
“Rooms ending in 04 are corner rooms with great views of Table mountain We stayed in 504 Try 604”
 of 5 bubbles StevieSA, Nov 14, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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