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Mount Sierra Hotel & Spa

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Mount Sierra Hotel & Spa
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29 Reviews from our TripAdvisor Community

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Showing 28: English reviews
Ballito
Level Contributor
70 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

We stayed here as a second option, but would definitely return.Fabulous view of Table Mountain & it's close proximity to Cape Town central make it a good choice for travelers without a car. The staff are super friendly and helpful. Apartments were well laid out & and well appointed.

Helpful?
Thank Kate W
Yzerfontein, South Africa
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 25, 2016

The room is clean and in a well kept condition and the staff is very friendly. What a lovely view of Table Mountain!!!! And lovely places to eat just around the corner. The building is in a very good condition and well managed. The ideal place as a base if you want to explore Cape Town.

Helpful?
Thank guestg567
First_Resorts, General Manager at Mount Sierra Hotel & Spa, responded to this review

Thank you for your kind review and your comments about the staff, I'll be sure to pass them on. We are thrilled that you had a wonderful stay with us as we strive to provide a clean and central destination dusted off with exceptional hospitality! We look forward to you visiting again soon! Kind regards, Jolene Miller More 

Hillcrest, South Africa
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 8, 2016

My husband and I travelled to Cape Town and were joined by an Australian daughter, her husband and one grand daughter along with another daughter, her friend and a child. We arrived at Mount Sierra after an early morning flight from Durban . The hotel kindly looked after our luggage whilst the accommodation was being made ready and when we... More 

Helpful?
Thank 7Kathleen7
First_Resorts, General Manager at Mount Sierra Hotel & Spa, responded to this review

Dear Kathleen What a pleasure to receive such wonderful feedback! Thank you so very much for acknowledging our wonderful TEAM, they are the reason we have our GUESTS return time and time again. Our aim is to ensure that all GUESTS are offered only the best! Hope to see you back again soon to enjoy our location and hospitality! Kind... More 

Gauteng, South Africa
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 21, 2016

Great stay !! with very helpful friendly staff 24/7 this is our second time and must commend them on the good clean serviced accommodation. Well eguipped two bedroom units two bathrooms ,lounge with DSTV and well equipped kitchenette secure parking. The hotel is walking distance to all amenities supermarkets and restaurants. The hotel position is quick with easy access to... More 

Helpful?
Thank lorraines2
First_Resorts, General Manager at Mount Sierra Hotel & Spa, responded to this review

Dear Lorraine Thank you for your positive feedback & wonderful comments. I have passed them on to the staff who find such comments very motivational. We strive to ensure our guests have an excellent & memorable stay. We hope to see you back at in the near future to ensure another wonderful holiday! Kind regards, Jolene Miller Resort Manager More 

Ladybrand, South Africa
Level Contributor
5 reviews
4 of 5 stars Reviewed April 5, 2016

We arrived earlier than the book in time, but the receptionist was kind to take our luggage. When we arrived, it was already in our apartment which had a mountain view. The beds were very comfortable and the kitchen very clean We stayed for ten days. The staff was friendly and helpful. Most attractions are near this place. I can... More 

Helpful?
Thank monyamanesentli
First_Resorts, General Manager at Mount Sierra Hotel & Spa, responded to this review

Thank you for the great review and recommendation. We are thrilled that you enjoyed your stay and that all your expectations were met ! Your kind comments have been passed on to the staff as they work really hard and feedback like this is very motivating for them, so thank you! We look forward to welcoming you back soon to... More 

Pretoria
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 29, 2016 via mobile

Comfortable, well equipped units with lounge area, kitchenette, and DSTV. Hotel is walking distance from supermarkets, restaurants and the vibrant CT night life. Had to intruct management to quiet some raucus late owls on two occasions but otherwise a real nice stay.

Helpful?
Thank MajTaute
First_Resorts, General Manager at Mount Sierra Hotel & Spa, responded to this review

Thank you for your great review. I am very pleased that your stay was enjoyable and can only apologise for any inconvenience caused by fellow Guests attending the Jazz festival and being a bit noisy but we look forward to welcoming you back in the near future! Kind regards, Jolene Miller General Manager More 

Cornwall
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed January 23, 2016

We stayed here at the beginning of January 2016. We had a Mountain View apartment which was the best thing about the resort. Staff were friendly and efficient. The accommodation is dated and does not have air conditioning fans have been provided but when the temperature is 30 degrees plus it can be uncomfortable. The downside of having a mountain... More 

Helpful?
Thank creepygirl
First_Resorts, General Manager at Mount Sierra Hotel & Spa, responded to this review

Thank you for the compliments as well as the constructive criticism – it is always appreciated . We are glad you enjoyed the views and the location and your review has been shared with the staff We look forward to welcoming you back. Thank you Kind regards, Jolene Miller | Resort Manager - Hastings Hall & Mount Sierra | First... More 

Johannesburg, South Africa
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 6, 2015

We stayed here some years ago and at the time the accommodation was pleasant and the service good. Since then, the hotel has been renovated and updated and the accommodation is even better than it was. The staff were very friendly and helpful. The unit was very comfortable; perfectly located and good value for money.

Helpful?
Thank Ian M
First_Resorts, General Manager at Mount Sierra Hotel & Spa, responded to this review

Thank you so much for your review We are thrilled that expectations were met and hopefully exceeded! Hope to welcome you back soon. Kind regards, Jolene Miller | Resort Manager - Hastings Hall & Mount Sierra | First Resorts and Hotel Management (Pty) Ltd More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 3, 2015 via mobile

Booked a mid-week using our timeshare for a special stay in Cape Town for our first wedding anniversary. Before our arrival, emails were quickly and well handled with my many questions and requests for a high up room with a view. That we definitely got, and more! Arrival was met with snacks and drinks and the friendliest and most efficient... More 

Helpful?
Thank 864callumr
First_Resorts, General Manager at Mount Sierra Hotel & Spa, responded to this review

We are thrilled that you were more than satisfied with our hospitality and thank you for the comments regarding the heat. We are investigating various options to address this problem and look very forward to welcoming you back soon. Kind regards, Jolene Miller | Resort Manager - Hastings Hall & Mount Sierra | First Resorts and Hotel Management (Pty) Ltd More 

Pietermaritzburg
1 review
5 of 5 stars Reviewed November 27, 2015

I had a great stay at Mount Sierra. The accommodation was tidy, staff were courteous and the views spectacular. It felt like home away from home and I will definitely stay there again when I book my next trip to Cape Town.

Review collected in partnership with this hotel

Helpful?
Thank 143brigettej
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
Official Description (provided by the hotel)
While staying at Mount Sierra you will find yourself close to all the choice pickings, from sidewalk cafes where you can watch the passing parade, to world-famous establishments. Cape Town will delight you with its numerous award-winning restaurants, galleries, shops and tourist sites.Fresh food and fish markets abound, where you can stock up on goodies to prepare in you self-catering apartment, or you can head out to the wine lands for a glorious picnic in the countryside, accompanied by world-famous wines. ... more   less 

Additional Information about Mount Sierra Hotel & Spa

Address: 4 Camp Street, Cape Town Central 8001, South Africa
Location: South Africa > Western Cape > Cape Town > Cape Town Central > City Bowl
Price Range: $64 - $182 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mount Sierra Hotel & Spa 4*
Number of rooms: 70
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Also Known As:
Mount Sierra Hotel Cape Town Central
Mount Sierra Hotel And Spa
Mount Sierra Hotel & Spa Cape Town, South Africa
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