Mount Sierra
4 Camp Street, Cape Town Central 8001 South Africa
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Room & Suite (30)
Dining (1)
About
#17 of 171 Specialty lodging in Cape Town Central
Location
4.8
Cleanliness
4.8
Service
4.7
Value
4.7
Mount Sierra is situated in the trendy neighbourhood of gardens and offers well-appointed 1 and 2-bedroom apartments. Just minutes from the bustling ever popular Kloof Street, packed with cafes, shops and bars, Mount Sierra is the perfect base from which to explore the best of the Cape. On-site facilities include WiFi, wellness spa, braai area, laundry, child minding and guest transport to close by attractions. Nearby is the V&A Waterfront, Castle of Good Hope, Table Mountain, Camps Bay, Boulders Penguin Beach, Kirstenbosch Botanical Gardens and the Cape Winelands.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Babysitting
Airport transportation
Business Center with Internet Access
Concierge
Laundry service
Self-serve laundry
Wifi
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Room features
Flatscreen TV
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Mountain View
Location
Full view
91Great for walkers
Grade: 91 out of 100
45Restaurantswithin 0.3 miles
4Attractionswithin 0.3 miles
Contact
4 Camp Street, Cape Town Central 8001 South Africa
Getting there
Rental CarsSee rental cars from $18/day
174Reviews1Q+A65Room tips
Reviews
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This has been our 3rd stay at the hotel but things have deteriorated to the point where we would not return. There are guests who sit and drink in the courtyard on a daily basis and shout till after midnight. When complaints are lodged nothing happens. I would not stay there again.
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Date of stay: March 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jolene Miller, General Manager at Mount Sierra
Responded Mar 4, 2021
Thank you for your review Sir. Your comments are noted . My staff member on duty addressed the situation. I personally spoke to the guests/family concerned as well as requesting common courtesy to be practiced to all fellow guests via an sms yesterday afternoon, I wish you safe travels and a blessed weekend further.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Staff were always very friendly and professional. All Covid protocols were strictly adhered to. The room was clean, comfortable and spacious. We had a most enjoyable stay. We were given the option of daily cleaning services, but due to Covid concerns we opted for once a week. Staff were very helpful with any assistance requested.
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Date of stay: January 2021
Value
Rooms
Service
Room Tip: Our room had a lovely view on Table Mountain and it seems all rooms face the same way.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jolene Miller, General Manager at Mount Sierra
Responded Feb 9, 2021
Thank you so much for this wonderful review - for which I am most grateful. Stay blessed and safe
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
What a welcoming reception at the hotel. All staff were happy to be back at work and welcomed us with open arms. (Level 1 lockdown) The rooms were in great condition and all facilities looked up to scratch. With a view of table mountain that simply can’t be matched I’d highly recommend a stay to friends and family. Central, friendly and secure. “5 stars would of been achieved but due to Covid pandemic, the daily room service, in-house restaurant and lounging area were not available. it unfortunately missed out on the last star but it could be thought of as understandable during these times”
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Date of stay: November 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jolene Miller, General Manager at Mount Sierra
Responded Mar 4, 2021
Thank you so much for the detailed review which we as a team sincerely appreciate . I truly hope to have the opportunity to welcome you back in the very near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Loved every moment we were there in Cape Town. The front desk and Chantal looked after all the usual stuff, and here's one special bit, after receiving directions to a bus stop Chantal walked after us in the street to make sure we didn't miss a critical turn. The cleaning ladies and porter were always right there when asked. A delightful hotel/apartment in a district full of nice restaurants and some shopping too. We loved it.l
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Review collected in partnership with this hotel
Date of stay: January 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from JoleneM274, General Manager at Mount Sierra
Responded Feb 9, 2020
Fabulous review - accepted with humble gratitude .Hope to welcome you back soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was my first visit to Mt Sierra and the service we received was outstanding. From the welcoming email received before we arrived to the friendly and speedy checkout and everything in between. Being a seasoned international traveller and currently living in Australia, our experience as a family was better than anything we had experienced. Besides the hotel being more than comfortable with every amenity you need and more; the staff was friendly, helpful and went above and beyond. As a business owner and Airbnb host, I understand and appreciate excellent service. A special shout out to Nazeem who organised an appropriate room for our wheelchair bound son; as well as providing us with extremely useful tips for our stay. A well researched, very knowledgeable local indeed with a fantastic disposition! We can’t wait to visit again and will be planning our trip soon. Thanks Dr Gillian Moreland…
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Date of stay: December 2019Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from JoleneM274, General Manager at Mount Sierra
Responded Dec 22, 2019
Dear Dr Moreland, I am so humbled by your review ! My team make me very proud and I am thrilled that we made your stay enjoyable and comfortable !Nazeem is a hospitality GEM and I will commend accordingly. Have a blessed festive season and a very prosperous 2020!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our stay at Mount Sierra was a very pleasurable one. We enjoyed the great suite and the friendly staff. We will definitely use this very well located hotel again for future visits to Cape Town. This hotel is worth the money.
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Date of stay: September 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from JoleneM274, General Manager at Mount Sierra
Responded Dec 16, 2019
Thank you so much for the wonderful review - I look forward to having the privilege of hosting you again!Have a blessed festive season.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We spent one night on a business trip, the apartment is neat and clean with small kitchen, sitting area and a good bed and bathroom. Probably more suited for business accommodation than a romantic getaway, but good location, partial view on the mountain and good safe parking. It is in a very busy part of Cape Town, but the staff was efficient and friendly and the booking process easy. You can hear the traffic and the room we had was a bit stuffy as if someone had smoked there, but it was quite adequate for a night or two on business. Shops and restaurants close by and the bus route also in walking distance.
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Date of stay: November 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from JoleneM274, General Manager at Mount Sierra
Responded Dec 2, 2019
hank you for the review - If you have the opportunity to visit us again please request and 03 unit as their bedrooms are more spacious. Have a blessed festive season,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The only but the only thing was the placement of the toilet paper holder in the bathroom!!! The upgrade of the tiled floors and shower is great. The room was comfortable and cleaned to our liking every day.
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Review collected in partnership with this hotel
Date of stay: November 2019Trip type: Traveled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from JoleneM274, General Manager at Mount Sierra
Responded Nov 20, 2019
Thank you for the review - I will investigate an alternative positioning . Have a blessed week further.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Overall very satisfied. God value for money. Good location. Many restaurants and shops within walking distance. Experienced safe neighbourhood. Short taxitrip to downtown. 24 h reception. Friendly staff.
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Review collected in partnership with this hotel
Date of stay: November 2019Trip type: Traveled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from JoleneM274, General Manager at Mount Sierra
Responded Nov 14, 2019
Thank you for the comprehensive review - I am very pleased that you found the location and the hotel convenient.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Home away from home! What an absolute pleasure to go there! The Staff are so amazing and helpful and always happy and accommodating. We luved every second there. Well Done Mount Sierra you will definitely see us again!
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Review collected in partnership with this hotel
Date of stay: November 2019Trip type: Traveled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from JoleneM274, General Manager at Mount Sierra
Responded Nov 5, 2019
Beautiful review and that is appreciated because we have then accomplished our mission of making you comfortable and made to feel welcome......Thank you .
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$67 - $103 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mount sierra hotel cape town central, mount sierra hotel and spa
LOCATION
South AfricaWestern CapeCape TownCape Town CentralCity Bowl
NUMBER OF ROOMS
70
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Claim Your Listing Frequently Asked Questions about Mount Sierra
Which popular attractions are close to Mount Sierra?
Nearby attractions include Planet Bar (0.2 miles), Ashanti Design (0.3 miles), and Christopher Moller Gallery (0.3 miles).
What are some of the property amenities at Mount Sierra?
Some of the more popular amenities offered include free wifi, free parking, and airport transportation.
What are some restaurants close to Mount Sierra?
Conveniently located restaurants include The Black Sheep Restaurant, Arnold's Restaurant, and Manna Epicure.
Does Mount Sierra have airport transportation?
Yes, Mount Sierra offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Mount Sierra?
Yes, laundry service and self serve laundry are offered to guests.
Are there any historical sites close to Mount Sierra?
Many travelers enjoy visiting Iziko Slave Lodge (0.9 miles), City Hall (0.5 miles), and Iziko Koopmans-De Wet House (1.1 miles).
Does Mount Sierra have any great views?
Yes, guests often enjoy the mountain view available here.