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Hilton Cape Town City Centre

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Traveler (405)
Room & Suite (208)
Dining (34)
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Overview
  • Excellent50%
  • Very good33%
  • Average10%
  • Poor4%
  • Terrible3%
Travelers talk about
“table mountain”(151 reviews)
“bo kaap”(62 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
5 Star Hotel
All hotel details
Offers from Hilton Cape Town City Centre
Special Offer: Advance Purchase
Offers from Hilton Cape Town City Centre
Special Offer: Advance Purchase
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Reviews (1,438)
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1,255 results
Traveler rating
606
410
128
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52
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606
410
128
59
52
Show reviews that mention
All reviewsthe executive loungetable mountainbo kaapfree shuttleconcierge stafflong streetsignal hillbedroom suiteshuttle servicemini barthe hotel offerswater frontcomfortable staycentral locationwaterfront areacamps baysouth africa
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1 - 5 of 1,255 reviews
Reviewed 4 days ago

Our family of 5 stayed a week at this hotel in room 607, a two bedroom two bathroom suite. The room was very spacious and comfortable. The hotel is located in the Bo Kaap district - room 607 overlooks the pool and a row of...More

Thank David a
Response from VictorChalfoun, General Manager at Hilton Cape Town City CentreResponded today

Dear David a, Thank you for taking the time to submit a review regarding your stay at Hilton Cape Town City Centre I am delighted to hear that you had a memorable experience with us. We appreciate your compliments and I will be sure to...More

Hotel's Favorite
Reviewed November 26, 2017

Before I travelled to Cape Town I saw a few bad reviews of this hotel and wondered whether I had made a mistake. Five days before arriving I received a very pleasant welcoming email from the hotel and I contacted the concierge about arranging a...More

5  Thank C7677
Response from Fanelesibonge N, General Manager at Hilton Cape Town City CentreResponded December 6, 2017

Dear C7677, Thank you for your review! We are delighted to hear about your experience. Our team's goal is to provide personalized service to each guest and we're thrilled you experienced just this. We will pass your kind words along to our team members. We...More

Reviewed 1 week ago via mobile

Hilton Cape Town is the ideal luxury city hotel. Located in the centre of Cape Town it is a stones throw away from the bustling food and night life of the city for example Bree Street, Long Street etc. As I am a Diamond member,...More

Thank ReviewsbyTC
Response from VictorChalfoun, General Manager at Hilton Cape Town City CentreResponded 1 week ago

Dear TC, Thank you for taking the time to send us your valuable feedback. I am delighted to hear that you had a memorable experience with us and will be sure to share your wonderful comments with the team. We look forward to welcoming you...More

Reviewed 1 week ago via mobile

Stayrd for 5 nights. Had a perfect time there. First of all, I must thank all staff there that really made our stay feel so at home. They are just genuinely nice, helpful and lovely people. They just try to help make your stay perfect...More

Thank bkkjim1014
Response from VictorChalfoun, General Manager at Hilton Cape Town City CentreResponded 1 week ago

Dear bkkjim1014 Thank you for taking the time to send us your valuable feedback. I am delighted to hear that you had a memorable experience with us and will be sure to share your wonderful comments with the team. We appreciate the positive feedback as...More

Reviewed 1 week ago

I last stayed at this hotel about 18 years ago. The façade has changed a bit. However, overall, the hotel has managed to rejuvenate itself for the better. The hotel is located at the old part of the city, just right next to the area...More

Thank Narahda
Response from VictorChalfoun, General Manager at Hilton Cape Town City CentreResponded 1 week ago

Dear Narahda We appreciate your review of your recent experience at our hotel. I am delighted to hear that you had a memorable experience with us and will be sure to share your wonderful comments with the team. I'm very sorry for the inconvenience you...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Business Center with Internet Access
Room Service
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
$130 - $234 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Business Hotel in Cape Town Central
#39 Romantic Hotel in Cape Town Central
#50 Luxury Hotel in Cape Town Central
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$130 - $234 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Business Hotel in Cape Town Central
#39 Romantic Hotel in Cape Town Central
#50 Luxury Hotel in Cape Town Central
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (405)
Room & Suite (208)
Dining (34)
Pool & Beach (7)
Business Center & Event Rooms (6)
Questions & Answers
Ask a question
Canucksnowbird
April 22, 2018|
AnswerShow all 2 answers
Response from bem68 | Reviewed this property |
As far as I know, the Executive lounge is non smoking. Same for all public areas of the hotel as I recall. We requested a non smoking room, and got it just fine. I don´t think it should be a problem. We didn´t react to... More
0
Votes
560frankr
April 8, 2018|
AnswerShow all 3 answers
Response from Derek H | Reviewed this property |
If you want to get to the airport from the hotel, you should go down into the Hertz Car Hire office situated there. They will provide a car for you at a much cheaper cost than the hotel will - and the hotel use Hertz as... More
1
Vote
560frankr
April 8, 2018|
Answer
Response from 206cathymac | Reviewed this property |
I can't answer all your questions but might be able to help a little. There is a shuttle service but you pay a fee and taxi is cheaper. I paid the hotel shuttle to get to the hotel as I was concerned about security, but did... More
0
Votes
Room Tips
"Ask for a mountain facing room, and upgrade to executive rooms if you can for higher floors"
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"Try to get a higher floor to avoid some of the street noise"
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"Look at the pictures online and when you book, tell them you want a room that oversees what you see"
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"Ask for room w/ a view of Table Mountain & try Carrot Ginger Soup + Malva Pudding"
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