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Pepperclub Hotel & Spa

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Pepperclub Hotel & Spa
Pepperclub Hotel & Spa
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725 Reviews from our TripAdvisor Community

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Showing 643: English reviews
Hong Kong, China
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

We stayed at the newly renovated family suite on 17th floor. The receptionist was very helpful and the room is nice and big (3 washrooms!). However, as it faces Long Street the clubbing noise was so loud at night that it is practically impossible to go to sleep. The noise is not only heard but also comes with a vibration... More 

Helpful?
Thank Jess C
Pepper_Club_PR, Public Relations Manager at Pepperclub Hotel & Spa, responded to this review

Thank you for choosing the Pepperclub Hotel & Spa as your choice of accommodation and for taking the time to review your stay with us. Your feedback is of great value to us. We are pleased to note that you enjoyed the suite you stayed in and that our staff were of great assistance to you during your stay. Our... More 

Cape Town
1 review
4 of 5 stars Reviewed 1 week ago NEW

Great place to stay. I was not informed aboutbthe fitness centre as a result i did not use it. The service of geting my car parked for Was wondeful. Food at restaurants was Good. Overall rating is a 4

Review collected in partnership with this hotel

Helpful?
Thank mlamlib
Pepper_Club_PR, Public Relations Manager at Pepperclub Hotel & Spa, responded to this review

Thank you kindly for reviewing your stay with us on TripAdvisor. Your feedback is of great value to us. We are pleased to note that you had a lovely stay with us and enjoyed our valet service and the cuisine in Sinatra's Restaurant. We look forward to welcoming you back to the Pepperclub Hotel & Spa. Kind regards, More 

Robertson, South Africa
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Beautiful Hotel and great staff and service overall, breakfast was great. but rooms aren't soundproof at all. We couldn't sleep with nightclubs noises until 4am. That was the only but very big downside.

Review collected in partnership with this hotel

Helpful?
Thank Riette R
Pepper_Club_PR, Public Relations Manager at Pepperclub Hotel & Spa, responded to this review

Thank you for choosing the Pepperclub Hotel & Spa as your choice of accommodation and for reviewing your stay with us on TripAdvisor. Your Feedback is of great importance to us. We are pleased to note that you had a lovely stay with us and enjoyed the breakfasts in Sinatra's Restaurant. Our sincere apologies for the noise levels you experienced.... More 

Galway
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The hotel is lovely, clean and modern. Lovely breakfast. It is in the town around the corner from the Main Street for bars Long St but this is not somewhere I would be walking alone at night, there are a lot of undesirable people hanging around looking for money etc. A member of staff named Bin will help you with... More 

Helpful?
Thank Srgar
Cape Town
1 review
5 of 5 stars Reviewed 1 week ago

The card system must just be explained to guests by arrival. Amazing hotel I will refer any person to stay in the city at Pepper club. Thank you for considering my request although you might have been busy during the period that I stayed over.

Review collected in partnership with this hotel

Helpful?
Thank tonyap518
GM-JosiahM, General Manager at Pepperclub Hotel & Spa, responded to this review

Dear Valued Guest, Thank you for your response and kind words. On behalf of the Pepperclub team, I would like to epxress my appreciation and thank you for choosing our hotel as the hotel of choice and we look forward to welcoming you back to the hotel in the near future. Kind regards, Josiah More 

Cape Town
1 review
5 of 5 stars Reviewed 1 week ago

I enjoyed my stay at Pepper club, the service from the staff, the view from the room, the cleanliness of the room. Its value for money and friendliness of the staff, they must keep up the good work...

Review collected in partnership with this hotel

Helpful?
Thank ayandax
GM-JosiahM, General Manager at Pepperclub Hotel & Spa, responded to this review

Dear Valued Guest, Thank you for completing the survey and sharing your experience with us. We value your feedback and we look forward to welcome you back to the Pepperclub Hotel and Spa in the near future. Kind regards, Josiah Montsho More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Excellent location near all amenities and night life. Staff is friendly and very professionnel Rooms are neat and well decorated. Prices and extras remain affordable. I would book at this hotel if I am to return to Cape Town.

Helpful?
1 Thank Ilyes H
GM-JosiahM, General Manager at Pepperclub Hotel & Spa, responded to this review

Dear Valued Guest, Thank you for taking the time to complete the survey and to share your experience with us. Your feedback is important and I am glad that the Pepperclub team did look after you during your stay, and I look forward to welcome back to the Pepperclub Hotel And Spa in the near future. Kind regards, Josiah Montsho More 

Middle Sackville
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I loved this hotel from the first minute I walked through the door being held open by the doorman. Everyone was so attentive, I got a drink of my choice and my bags stored for me because my room wasn't ready. A map of the city and suggestions of where to visit and we were on our way. After walking... More 

Helpful?
Thank Sep073
GM-JosiahM, General Manager at Pepperclub Hotel & Spa, responded to this review

Dear Valued Guest, Thank you for taking the time to give us your feedback regarding your stay. Your feedback is important to us, as it allow us the opportunity to improve our service delivery. On behalf of the Pepperclub Hotel team, I am glad that you and your family have thoroughly enjoyed your stay and that we served you your... More 

London, England, United Kingdom
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This hotel is very nice. Rooms are spacious and comfortable with everything you need. A big thank you to Bin at concierge for all the advice and help. Nice welcome drink. Hotel will also book all your trips. Restaurant food in hotel very good. Surrounding area not great, bit rough with beggars and groups working together. However you can get... More 

Helpful?
Thank Sueqpr
GM-JosiahM, General Manager at Pepperclub Hotel & Spa, responded to this review

Dear Valued Guest, Thank you for sharing your experience with us. We value your feedback and we appreciate for having taken the time to complete the survey. I am glad that Bin was able to assist and meet your requests. I look forward to welcom you back to the Pepperclub hotel in the near future. Kind regards, Josiah Montsho More 

Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Are there any shortcomings at this place really? Location: very central. Close to the "hop on - hop off" bus stop for tourists as well as to Long Street where all the good nightclubs are (try out Capello). The Waterfront is a close cab ride away, as is the Table Mountain Aerial Cableway. Rooms: wonderful. Have self catering facilities if... More 

Helpful?
Thank Philip N
GM-JosiahM, General Manager at Pepperclub Hotel & Spa, responded to this review

Deasr Valued Guest, Thank you for completing the survey. Your feedback is important to us. I have noted your comments and suggestions regardging the breakfast food offering, and I can assure you that I have shared your comments with our executive to review the breakfast offering. On behalf of the Pepperclub hotel team, I look forward to welcome you back... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Breakfast
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Bound by Loop, Long, Pepper and Bloem Street, Pepperclub Hotel & Spa is situated in the heart of bustling Cape Town and at the foot of renowned Table Mountain and Lions Head. The hotel not only offers the ideal location, but also five star comfort and personalised service to suit the needs of both leisure and business travellers. Inspired by New York's chic interiors, the hotel consists of 210 generously appointed suites, all of which include spectacular views of Cape Town. Facilities at the hotel include, among others, the intimate Odeon cinema, a fully-equipped gymnasium and a swimming pool with panoramic views. Cayenne Spa, tucked away on the 8th floor of the hotel, offers sanctuary for guests with its modern aura and eclectic menu of modern treatments. Located on the ground floor is Pepperclub's exclusive Paparazzi Bar & Lounge and in-house restaurant, Sinatra's, which combines a stylish and modern setting with a menu inspired by European continental cuisine. The hotel also offers guests scheduled complimentary shuttles to the V&A Waterfront and Camps Bay, home to one of South Africa's most beautiful and picturesque beachfronts. It is here that you will also find our beach club facilities. Hotel guests will have exclusive VIP access to the beach club's showers, private lockers and changing and restroom facilities. ... more   less 

Additional Information about Pepperclub Hotel & Spa

Address: Cnr Loop and Pepper Street, Cape Town Central 8001, South Africa
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: $148 - $389 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pepperclub Hotel & Spa 5*
Number of rooms: 195
Reservation Options:
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Also Known As:
Pepper Club Luxury Hotel Cape Town Central
Pepper Club Luxury Hotel And Spa
Pepperclub Hotel & Spa Cape Town, South Africa
Hotel Style:
#20 Spa Hotel in Cape Town Central
#38 Luxury Hotel in Cape Town Central
#39 Business Hotel in Cape Town Central
#48 Family Hotel in Cape Town Central
#50 Romantic Hotel in Cape Town Central
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