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Cnr Loop and Pepper Street, Cape Town Central 8001 South Africa
Lowest prices for your stay
Booking.com
$245
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Free cancellation until 12/10/22
Expedia.com
$261
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Free cancellation until 12/17/22
Trip.com
$181
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Free cancellation until 12/10/22
Hotels.com$261
travelup.com$264
Official Hotel$265
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (500)
Room & Suite (296)
Dining (48)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#31 of 129 hotels in Cape Town Central
Location
4.3
Cleanliness
4.6
Service
4.4
Value
4.2
Travelers' Choice
A five-star hotel in the heart of Cape Town, the Pepperclub Hotel offers 210 luxury rooms, with breath-taking views of the harbour, Table Mountain and Signal Hill. This central property brings together innovative design, high-end amenities and attentive service, to provide a five-star guest experience like no other. Ranging from spacious Deluxe Studios to our magnificent Penthouse, all rooms boast luxury finishes and amenities, with many also featuring balconies, free-standing baths and sweeping views of the city, mountain and harbour. Exceptional service comes standard, as does complimentary wi-fi, bathrobes and slippers, satellite TV and air conditioning, among other in-room features. From museums and art galleries, to world-class restaurants and local attractions, the city centre provides an endless variety of choices for travellers looking to explore Cape Town.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Babysitting
Free shuttle or taxi services
Business Center with Internet Access
Wifi
Outdoor pool
Fitness / spa locker rooms
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Airport transportation
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private balcony
Room service
Safe
VIP room facilities
Kitchenette
Microwave
Flatscreen TV
Iron
Minibar
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Modern
Languages Spoken
English, French, Afrikaans, Dutch
1645Reviews20Q+A100Room tips
Traveler rating
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Popular mentions
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Most Recent
iboy003 wrote a review Yesterday
Singapore, Singapore16 contributions14 helpful votes
Do not stay in this hotel if you can, especially when you are business traveller. I had serious issue with the hotel laundry service, which was handled by its appointed 3rd party laundry company. My new pant was discoloured massively after so called dry cleaning treatment. The hotel front office and house keeping staffs have verified the poor treatment. However, the arrogant duty manager insisted everything was correct, despite the pant has lost its origin color significantly. Every normal person, who is familiar with laundry would recognise the pant has been treated in a rough washing condition; incl. improper ironing. However, the duty manager insisted nothing was wrong based on camera footage, instead of looking at the outcome of the laundry results. He defended his position, was afraid of paying any compensation. The worst part was, prior the rejection, hotel staffs have been asking what would be the value of compensation. The next day, everything changed. So much to attitude, character and integrity of the management.
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Date of stay: December 2022
Value
Location
Service
Trip type: Traveled on business
Room Tip: If you're biz traveller, there is no proper table to work.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Cindy B wrote a review Dec 1
Pretoria, South Africa11 contributions2 helpful votes
Good quality hotel and friendly staff. One of my favourites to stay in Cape Town CBD. Lovely breakfast Dinner not too nice Beautiful views Good overall experience But noisy outside environment for a business traveller.
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Date of stay: November 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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lc09464 wrote a review Nov 2022
Singapore, Singapore1 contribution
Communication with the staff prior to arrival was simple and we had a warm welcome upon arrival. We had requested a mountain view room and informed the staff about celebrating our anniversary. We checked in and were surprised by a congratulatory cake and champange! We immediately saw the city lights below and table mountain through our window! The room was spacious and comfortable. We had managed to get good nights rest during our stay. The staff were helpful in giving recommendations and tips for things to look out for during our stay here. The location is great as it is near multiple cafes, attractions the Red bus station and walking tours. The shuttle service was prompt and useful to bring us to and from Camps Bay and the V&A Waterfront. My only negative feedback is on the staff attitude towards the issues faced during our stay. We had faced issues with room card and some amenities were not present (ie, Hair dryer and toiletries). The staff did not assist us but accused us of not trying to look for the items or not knowing how to operate a key card. It would have been much more pleasant if the staff assisted us promptly without us going through a round of being talked down to condescendingly. Other than that, our stay at the Pepperclub Hotel was most pleasant!
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Review collected in partnership with this hotel
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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140renata wrote a review Nov 2022
2 contributions
Such a beautiful hotel. Amazing views, spacious room. Attention to detail is evident. Friendly and helpful staff. Centrally located, easy access to and from the Waterfront. Will definitely visit again.
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Review collected in partnership with this hotel
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Keri Lee Fletcher, Marketing at Pepperclub Hotel
Responded 2 weeks ago
Thank you for your five star rating and your lovely feedback. We are pleased to see that you had a wonderful stay with us! We look forward to welcoming you back soon! Kind regards, Keri Lee Fletcher
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
anch0red wrote a review Nov 2022
Johannesburg, South Africa1 contribution1 helpful vote
Excellent personal service. Excellent location in city centre. Always choose the side of the hotel that is away from the noisy Long Street otherwise you'll have difficulty sleeping from the noise of the night life down below.
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Review collected in partnership with this hotel
Date of stay: October 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Keri Lee Fletcher, Marketing at Pepperclub Hotel
Responded 3 weeks ago
Thank you for your five star rating and your feedback. We are pleased to see that you had a wonderful stay with us! Unfortunately by being a city hotel the noise comes with the territory but we are happy to see that you still had a lovely experience. We look forward to welcoming you back! Kind regards, Keri Lee Fletcher
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Whitethorn36 wrote a review Nov 2022
London, United Kingdom56 contributions40 helpful votes
Lovely room with balcony although unfortunately no chairs to sit on! Superb view over Cape Town - very noisy all night if facing street with all the bars and restaurants Good selection at breakfast and dinner was tasty. Staff at restaurant / bar and at reception
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Date of stay: November 2022Trip type: Traveled as a couple
Room Tip: Ask for room away from noisy street
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Keri Lee Fletcher, Marketing at Pepperclub Hotel
Responded 4 weeks ago
Thank you for your five star rating and your feedback. We are pleased to see that you had a wonderful stay with us! Unfortunately by being a city hotel the noise comes with the territory but we are happy to see that you still had a lovely experience regardless. We look forward to welcoming you back! Kind regards, Keri Lee Fletcher
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Carlos wrote a review Oct 2022
Paracuellos de Jarama, Spain6 contributions1 helpful vote
Overall experience was very successful. They were very supportive at reception. Managing some restaurant reservations for us in advance just in case. The room was very big and confortable and the area was very nice to walk to restaurants and visit the city.
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Review collected in partnership with this hotel
Date of stay: October 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Keri Lee Fletcher, Marketing at Pepperclub Hotel
Responded 4 weeks ago
Thank you for your five star rating and your lovely feedback. We are pleased to see that you had a wonderful stay with us! We look forward to welcoming you back soon! Kind regards, Keri Lee Fletcher
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
489koketsop wrote a review Oct 2022
Sandton, South Africa1 contribution
I enjoyed my stay at the hotel. Staff is professional and service readily available. The welcome at reception was amazing. The only unsatisfactory aspect was the confusing usage of the lift, whereby one has to travel to the eighth floor in order to access the sixth and seventh floor, this aspect caused a lot of confusion and made the trip to one's room feel very long. This matter has to be structurally attended to for ease of access.
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Review collected in partnership with this hotel
Date of stay: October 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Keri Lee Fletcher, Marketing at Pepperclub Hotel
Responded Oct 28, 2022
Thank you for your five star rating and your feedback. We are pleased to see that you had a wonderful stay with us! Unfortunately the system of the lifts is part of the hotel but we are happy to see that you still had a lovely experience regardless. We look forward to welcoming you back! Kind regards, Keri Lee Fletcher
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
josemarsantos wrote a review Oct 2022
Luanda Province, Angola1 contribution
Amazing, great location nice service , a liitle bit of noise on friday and saturday, because of long street bar, but was fine. The staff are very simpatic, and the restaurant service and food is amazing
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Review collected in partnership with this hotel
Date of stay: October 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Keri Lee Fletcher, Marketing at Pepperclub Hotel
Responded Oct 24, 2022
Thank you for your five star rating and positive feedback. We are pleased to see that you had a wonderful stay with us! Apologies about the noise, unfortunately that is expected in the city but we are happy to see that you still had a lovely experience regardless. We look forward to welcoming you back! Kind regards, Keri Lee Fletcher
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Debi R wrote a review Oct 2022
Philadelphia, Pennsylvania11 contributions
Communication with the staff prior to arrival was easy and quick. We had requested a mountain view room, if possible and did they deliver!!!!!! Walking in late at night, we immediately saw the city lights below and the shadow of the mountain in the background, WOW! We had a wrap around balcony suite, and it was superb! We chose the breakfast included, and that is the way to go, especially if you are running every day to go on different tours. Even the ala carte items were served quickly, everything was fresh and delicious. Staff is wonderful and helpful. You are only a few blocks away from picking up your Red Tour bus, which takes you to other day tours leaving from the V&A waterfront. The hotel also offers airport pick up for a nominal fee, and shuttles to the V&A Waterfront. My only suggestion is to add hourly shuttles in the evening hours. We stayed 6 nights and loved every minute of it. Highly recommend!
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Date of stay: October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Keri Lee Fletcher, Marketing at Pepperclub Hotel
Responded Oct 24, 2022
We are very pleased to see that you had an fantastic stay and experience with us! Thank you so much for your five star rating and for the wonderful feedback. We look forward to welcoming you back soon! Kind regards, Keri Lee Fletcher
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$130 - $223 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pepper club luxury hotel cape town central, pepper club luxury hotel and spa
LOCATION
South AfricaWestern CapeCape TownCape Town Central
NUMBER OF ROOMS
210
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PEPPERCLUB HOTEL $134 ($̶2̶0̶6̶) - Updated 2022 Prices & Reviews - Cape Town, South Africa

Frequently Asked Questions about Pepperclub Hotel
Which popular attractions are close to Pepperclub Hotel?
Nearby attractions include Dinner Time Stories SA (0.2 miles), Local Knowledge (0.2 miles), and Inverdoorn Private Game Reserve (0.2 miles).
What are some of the property amenities at Pepperclub Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Pepperclub Hotel?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Pepperclub Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Pepperclub Hotel?
Yes, parking is available to guests.
What are some restaurants close to Pepperclub Hotel?
Conveniently located restaurants include madam taitou, SeaBreeze Fish & Shell, and Iron Steak and Bar.
Are there opportunities to exercise at Pepperclub Hotel?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Pepperclub Hotel have airport transportation?
Yes, Pepperclub Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Pepperclub Hotel located near the city center?
Yes, it is 0.7 miles away from the center of Cape Town Central.
Are any cleaning services offered at Pepperclub Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Pepperclub Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.