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Taj Cape Town

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Taj Cape Town
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1,626 Reviews from our TripAdvisor Community

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Showing 1,358: English reviews
Pretoria, South Africa
Reviewed June 8, 2015

This hotel is ideally placed in the heart of Cape Town, close to a number of prominent tourist venues, including Parliament, the Slave Lodge, Table Mountain, Waterfront and the Gardens. Apart from its central location, the standard of accommodation and food is far above average, in fact truly outstanding. Although on the pricey side, it gives value for money, provided...

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Helpful?
1Thank GertOpperman
MIPCapeTown, General Manager at Taj Cape Town, responded to this review

Dear Mr Opperman Thank you for taking the time to provide us with the feedback. We will be certain to share your appreciation with the entire team. We look forward to welcoming you back to Taj Cape Town, in the near future. Kind regards Michael Pownall General Manager

Dubai, United Arab Emirates
Reviewed June 8, 2015

During our entire week's stay, it was a royal treatment that we had been provided with. Right starting from the room check-in, in house room requests, to food options, concierge services and our special requests, everything was well taken care of. The rooms were amazing and well sized. We had a good room facing the city side and was well...

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2Thank Divina Shivnani G
MIPCapeTown, General Manager at Taj Cape Town, responded to this review

Dear Valued Guest Thank you for taking the time to provide us with the feedback. We will be certain to share your appreciation with the entire team. The Associates you have mentioned will also be nominated towards our staff recognition programme called STARS. Thank you so much. We look forward to welcoming you back to Taj Cape Town, in the...

cape town
Reviewed June 4, 2015

The Hotel is located in the beautiful part of the Cape Town CBD, Walking distance to historical attractions and great City Vibe. The Service and Experience is top of its class. make sure to dine in the hotel restaurant for mouth watering dishes by the hotel chefs.

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1Thank shimansky
MIPCapeTown, General Manager at Taj Cape Town, responded to this review

Dear Valued guest Thank you for taking the time to provide us with the feedback. We will be certain to share your appreciation with the entire team. We look forward to welcoming you back to Taj Cape Town, in the near future. Kind regards Michael Pownall General Manager

Reviewed June 3, 2015 via mobile

Excellent staff and service! The room was very well appointed and comfortable.....big space! Luxurious bathroom with Moulton Brown products. The hotel restaurants were really nice with delicious options. Great location, too, with easy walk to many activities.

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Helpful?
1Thank Dian D
MIPCapeTown, General Manager at Taj Cape Town, responded to this review

Dear Dian Thank you for taking the time to share your experience. We will convey your appreciation to the entire team. We look forward to welcoming you back to Taj Cape Town, in the near future. Kind regards Michael Pownall General Manager

Toronto, Canada
Reviewed June 1, 2015

As a South African currently living in Canada, it was an absolute pleasure visiting Cape Town whilst residing at the Taj Cape Town - Club floor (private lounge). With a dedicated butler team, providing breakfast and evening cocktails, you will get spoilt beyond. Their Heritage luxury rooms is also a splendour to the eye! The location is central and SAFE:...

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2Thank ElizabethleRoux
MIPCapeTown, General Manager at Taj Cape Town, responded to this review

Dear Elizabeth Thank you for taking the time to provide us with the feedback. We will be certain to share your appreciation with the entire team. We look forward to welcoming you back to Taj Cape Town, in the near future. Kind regards Michael Pownall General Manager

Reviewed May 31, 2015 via mobile

Such a beautiful hotel, such a beautiful brand, such a beautiful Table Mountain view but a five star hotel should also have impeccable service. 1. The coffee can in my room still contained coffee of the guest before ! 2. After having made tea in my room the first day, my tea cups were taken out of my room for...

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Helpful?
1Thank Patrick V
MIPCapeTown, General Manager at Taj Cape Town, responded to this review

Dear Valued Guest Thank you for taking the time to share your experience. We are saddened that we failed to deliver on our usual Taj Cape Town standards. We have shared the comments with the entire management team to ensure that the necessary pre-arrival checks are completed to our standards. We certainly hope that we will have the opportunity to...

Reviewed May 28, 2015 via mobile

Consistent - my third visit and still here - breakfast staff gave me a lovely welcome return. Rooms are large my first time I was spoilt with a suite - if you can afford it defiantly worth it if there's two of you. Will definitely come back why wouldn't I. Very smart hotel without being pompous. Great location for business...

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Helpful?
1Thank Gary H
MIPCapeTown, General Manager at Taj Cape Town, responded to this review

Dear Gary H Thank you for taking the time to provide us with the feedback. We will be certain to share your appreciation with the entire team. We look forward to welcoming you back to Taj Cape Town, in the near future. Kind regards Michael Pownall General Manager

Cape Town, South Africa
Reviewed May 27, 2015

The best service, hospitality & staff I've experienced in a long time. I don't like leaving! You are welcomed as soon as you arrive, your car is valeted and the staff is always there to assist. A great place to stay in the heart of Cape Town.

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1Thank Mare1805
MIPCapeTown, General Manager at Taj Cape Town, responded to this review

Dear Valued Guest Thank you for taking the time to provide us with the feedback. We will be certain to share your appreciation with the entire team. We look forward to welcoming you back to Taj Cape Town, in the near future. Kind regards Michael Pownall General Manager

Reviewed May 26, 2015 via mobile

Have been travelling to Cape Town for many years and have stayed in many different hotels over the years. I must say to date the The Taj for me has been the Best of all hotels I have stayed in. The location, Service, Room Size and food is impeccable it's truly world class and I will now make this my...

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2Thank Ebi P
MIPCapeTown, General Manager at Taj Cape Town, responded to this review

Dear Valued Guest Thank you for taking the time to provide us with the feedback. We will be certain to share your appreciation with the entire team. We look forward to welcoming you back to Taj Cape Town, in the near future. Kind regards Michael Pownall General Manager

Atlanta, GA
Reviewed May 26, 2015

The most friendly and service oriented staff that I have ever encountered. Great location, great food in the restaurants. Lovely lobby and lounge. Wonderful location within walking distance of sights, street market, and parks.

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2Thank Nana51
MIPCapeTown, General Manager at Taj Cape Town, responded to this review

Dear Valued Guest Thank you for taking the time to provide us with the feedback. We will be certain to share your appreciation with the entire team. We look forward to welcoming you back to Taj Cape Town, in the near future. Kind regards Michael Pownall General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Taj Cape Town welcomes guests to the vibrant heart of the one of the world's most scenic and desirable cities, Cape Town. The hotel is a combination of rich history and elegant contemporary architectures. Originally home of the South African Reserve Bank and Temple Chambers and later the Board of Executors (BOE), it successfully combines the heritage of the old with the luxury of the new - a 100 years in history! This luxury hotel is perfectly located in the centre of historic Cape Town at the entrance of the famous pedestrian precinct, St George's Mall. It's prime location ensures a blend of fascinating history, exotic culture, soulful art, lively entertainment and delectable cuisine. - Within walking distance to most tourist attractions, monuments, museums, shopping, restaurants, markets and nightlife. Adding to this grand yet welcoming atmosphere are the two dining experiences, the Indian fine dine specialty restaurant, Bombay Brasserie and Mint, a relaxed all-day dining restaurant. Both are warm and welcoming and serve outstanding cuisine. Alongside this you'll find wonderful Champagne and tapas bar known as The Twankey Bar which is exceedingly popular with both locals and guests alike. Rooms are located in both the heritage buildings and the contemporary tower wing, but all continue to seamlessly merge history and modernity. Luxury Rooms have spectacular city or breathtaking mountain views overlooking the famous Table Mountain and the Taj Club Rooms and suites offer all the benefits of the executive Club Lounge including butler service, evening canapes, cocktails and private breakfast. One and Two Bedroom Suites are also available, perfect for the discerning traveller or for families. The award winning Jiva Grande Spa is one of its kind in Africa with unique and authentic wellness treatments and experiences. Also on offer is complimentary use of all wet areas, heated pool, and a high tech gymnasium. ... more   less 

Additional Information about Taj Cape Town

Address: 1 Wale Street | corner St Georges Mall, Cape Town Central 8001, South Africa
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: $225 - $665 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Taj Cape Town 5*
Number of rooms: 176
Reservation Options:
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Also Known As:
Taj Cape Town Hotel Cape Town Central
Taj Cape Town South Africa
Hotel Style:
#2 Business Hotel in Cape Town Central
#6 Spa Hotel in Cape Town Central
#16 Luxury Hotel in Cape Town Central
#19 Family Hotel in Cape Town Central
#22 Romantic Hotel in Cape Town Central
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Questions & Answers

Here's what travelers have asked, with answers from Taj Cape Town staff and other travelers.
13 questions
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Questions? Get answers from Taj Cape Town staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Suites 612 and 712 do not have views - you stare at the wall of the next building.”
 of 5 bubbles DavidL265, 4 days ago | Read review
“The upgrade rooms offer a butler service which is wonderful if you can afford it!”
 of 5 bubbles sandrad472, 1 week ago | Read review
“Don't go there. It's not a TAJ you know from other locations.”
 of 5 bubbles GabrielaMaj, 3 weeks ago | Read review
“Upper floor with unparalleled views of table mountain.”
 of 5 bubbles 263renew, 4 weeks ago | Read review
“Go for a moutain view as the hotel is in the city centre, a city view may be a building very close to your room.”
  • All our stuff scattered around, but just look at that large window! Ok, there is a pull-down bli
 of 5 bubbles johannu905, 5 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question