We received the warmest welcome upon arrival. The staff was friendly, generous and warm. I would like to single out the following people for making our stay magical. Deverencia, Lord Elton, Masonwabe, Prince, Aubrey, Sakhele, Siviwe, Luvo, Phumla and Thabisa. Thanks to Housekeeping for keeping our room warm and romantic for my husband and I. The staff at NOBU was exceptional, from the awesome intro done by Ray to the divine cocktails made with so much passion by Mishack. Last but not least thank you to Ashley for his hospitality and generosity. He made sure our stay was of world-class experience. Keep up the good work!!
We stayed at the One and Only after a three week South Africa trip and were pretty tired. They graciously upgraded us when we arrived, and our room was the size of an apartment...full kitchen, full dining, full living room. It was beautiful and had everything you need. Even though the property is so beautiful, what made it an exceptional stay was the staff. They are so warm and personable and happy to make any request happen. They were the true 5 star experience at the One and Only.
The high level of standards is constantly high, so with each visit, our expectations are either met, or surpassed. It is hard to beat the tranquil setting of the One & Only. Whether having breakfast next to the canal, watching the tour boats cruising in and out, or enjoying great food on the balcony courtesy of room service, the sense of relaxation is magnificent. So the question is, how soon is our next visit ?!
The entire experience was very relaxed and memorable. My lady enjoyed herself and so did I. It definitely left like we were not in Cape Town for that weekend. I recommend it to anyone want to get away for the weekend but also don’t want to be far out. Very nice!
Romantic Valentine’s Day stay. We had originally booked in 2020 but due COVID, had to re-arrange to 2021. Gorgeous suite and service at the hotel. The staff were first class and it is because of them, it made our stay extra wonderful. Nothing is too much trouble at the One & Only. Bedrooms and the hotel were spotless. We can’t wait to visit again!
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