The Silo Hotel
Silo Square V & A Waterfront, Cape Town Central 8001 South Africa
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Dining (81)
Room & Suite (80)
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About
#61 of 400 hotels in Cape Town Central
Location
4.9
Cleanliness
4.9
Service
4.6
Value
4.2
Travelers' Choice
The Silo Hotel is a magical space towering above the V&A Waterfront surrounded by the natural wonder of South Africa’s Mother City. The Silo has been built in the grain elevator portion of the historic grain silo complex occupying six floors above the Zeitz Museum of Contemporary Art Africa (MOCAA). Zeitz MOCAA is a contemporary art museum that rivals the likes of the Tate Modern in London, MoMA in New York and Museo Nacional del Prado in Madrid. Zeitz MOCAA is a not-for-profit partnership between the V&A Waterfront and Jochen Zeitz, whose collection forms the Museum’s founding collection. The building has been designed by Thomas Heatherwick, Founder and Principal of the London-based Heatherwick Studio. Heatherwick Studio was tasked with the transformation of the elevator house and the adjacent storage annex of six rows of seven silos, while carefully retaining its cultural significance.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Airport transportation
Business Center with Internet Access
Banquet room
Spa
Wifi
Hot tub
Pool / beach towels
Rooftop pool
Heated pool
Fitness / spa locker rooms
Sauna
Bar / lounge
Restaurant
Breakfast available
Wine / champagne
Poolside bar
Rooftop bar
Car hire
Meeting rooms
Facial treatments
Massage
Rooftop terrace
24-hour security
Concierge
Non-smoking hotel
Sun terrace
Doorperson
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Bath / shower
Telephone
VIP room facilities
Clothes rack
Wake-up service / alarm clock
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Luxury
Great View
Languages Spoken
Spanish, Afrikaans, German, Korean and 1 more
Location
Silo Square V & A Waterfront, Cape Town Central 8001 South Africa
The Silo Hotel
Getting there
Great for walkers
Grade: 96 out of 100
96
Cape Town Intl Airport
11 mi•
See all flights
Rental Cars
55 Restaurants
within 0.3 miles
336Reviews6Q+A40Room tips
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I don't know where to start but the Silo lived up to all our expectations and went the extra mile. From the moment we set foot through the door to the moment we left 24 hours later we were treated like royalty. It was a truly amazing experience. Do go for the afternoon tea and the drinks on the rooftop. The rooms - the rooms are out of this world - oh and the views! We only stayed one night as we were in the middle of our trip to SA and to be honest this was really at the top end of our price range but as it was our wedding anniversary (38 years) we decided to splurge and we were not disappointed. Lovely, lovely touches, bubbles, rose petals - they thought of everything and if we are back in Cape Town there will be no question - would rather spend a couple of nights at the Silo than a week somewhere else! Thank you team - all of the staff we encountered from the door to the airport run - all of you were truly amazing - you did brilliantly :) Keep it up!…
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Date of stay: October 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: If you are not staying at the hotel book the bar or tea in advance, the space is small so avoid...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
My wife and I stopped by on Thursday Oct 19, 2023 around 9pm and was taken aback by the attitude of the male receptionist. We just wanted to enjoy the ambience and have a few cocktails. He was very matter of fact with his reply that it was fully booked and his demeanour was not customer friendly. He seemed a bit upset that he had to get off the call he was on. Your staff is not up to par for the rating given to your hotel. I understand customer service after working for 25 years with the world’s premier business jet company in the world, Gulfstream Aerospace. I know that our clientele would not appreciate this type of service. This was our worst customer experience in Cape Town and our first visit to South Africa.
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Date of stay: October 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Laura Siebert, Marketing at The Silo Hotel
Responded 3 weeks ago
Good day, Thank you for bringing this to our attention. In order to address your concerns, please could you contact us directly via email at headoffice@trp.travel. This will allow us to further investigate your experience with us at The Silo Hotel. Kind regards The Silo Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We are visiting from the UK for 2 weeks in SA! We went to the Silo Hotel just now to go to the bar and immediately left after being talked to by the guy inside the entrance told us to leave as the Silo was full!!!! He was put out for having to get off hos phone as we walked in! Its 930pm on 19th October and he spoke to us as we were trash no explanation no sorry just told is to go!!!!! We are dressed in our evening dresses and shoes etc and he doesnt know if we have money or not but he didnt care, he just told us to leave as the hotel was full!!!! Was it our colour, I wonder????? We are indian looking but we are not indian so who knows!!!!! Disgusting way to talk to people that could have revenue for the hotel!!! We have been in SA for 2 weeks and this was the worst experience we had ....stay away if u are of colour from this hotel.....DO NOT ENTER!!!!!!!!!! Never have I felt so discrimination on my 60 years of age of living in the UK and USA!!!!! CUSTOMER SERVICE IS AWFUL!!!! We only wanted to go in because Monica Galetti had a programme in the UK about this hotel! Wish she didn't! Awful awful awful bitter taste to the end of our stay on SA!!!!!!!!…
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Date of stay: October 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Laura Siebert, Marketing at The Silo Hotel
Responded 3 weeks ago
Good day, Thank you for bringing this to our attention. In order to address your concerns, please could you contact us directly via email at headoffice@trp.travel. This will allow us to further investigate your experience with us at The Silo Hotel. Kind regards The Silo Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Silo was perfection in every way. The location, the decor, and the customer service were amazing. Every space of the hotel was beautifully decorated with vibrant colors, rich textures, and fabulous art. The hotel rooms are stunning, and the bathrooms have the most spectacular windows with gorgeous views. We were traveling with adult children, so we had 3 rooms. Every single one of them were fabulous. I would stay there again and again!
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Date of stay: September 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Laura Siebert, Marketing at The Silo Hotel
Responded Oct 5, 2023
Marietta, thank you for this wonderful review! We are delighted to hear that what truly set your experience at The Silo Hotel apart were our detailed touches and the unique décor. We hope to welcome you back soon for another memorable experience. Laura (Marketing Team)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Royal Suite...perfect. Staff...perfect. Bar...perfect. Breakfast...perfect. Restaurant...perfect. There is no other word than PERFECT to describe our three-night stay. Architecturally, this hotel deserves all of the acclaim it receives globally. The location is excellent to explore Cape Town. Never pass up an opportunity to stay here!
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Date of stay: August 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Laura Siebert, Marketing at The Silo Hotel
Responded Sep 21, 2023
Thank you for this wonderful review! We are delighted to hear that you had a perfect stay with us at The Silo Hotel, and we hope to welcome you back in the not-too-distant future for another memorable experience. Laura (Marketing Team)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were looking forward to visit this iconic hotel now for some time. All we wanted was a light lunch. Our first negative experience was being interrogated by the concierge whether we had a reservation made at least 24-hrs before our visit. He rang up the bar/café and said we can proceed. Expecting a full bar / café only two tables were occupied. We placed our order and waited... and waited to finally get our food ... the French fries were previous day's and cold. The chicken burger with kimchi was superb. However our berf burgers were below average. The staff appreance was impeccable and the service very good. An overall disappointing visit.
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Date of stay: September 2023Trip type: Traveled with friends
Room Tip: If you can get past the concierge don't have the burgers!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Laura Siebert, Marketing at The Silo Hotel
Responded Sep 7, 2023
Hello Nico, Thank you for dining with us at The Silo Hotel, your feedback is much appreciated. Being a hotel of only 28 rooms with limited public space and running at high occupancy, we operate on a "reservation only" basis. We do, however, always try our very best to accommodate guests if they have not made a reservation ahead of time. We will certainly share your feedback with our dining team as we aim to uphold our promise of delivering a world-class culinary experience and a perfect stay at all times. We hope to provide you with an improved experience upon your next visit! Laura (Marketing Team)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We did like to visit as we want to experience this Hotel ,the art is beautiful,sunset to watch is nice but remember the bar you seat to have a dink do not connect its restaurant the Granery ,they are next to each other so if you order a drinks they be not added to your bill ,you have to pay separately,when you in restaurant it’s a menu which we thought it was good but sims like it’s a luck of food knowledge as flavour is missing and serves can be better ,remember it’s only our own preferences we talked about ,the view was good but sadly we say not for us again if we to revisit but thank you all 🙏🙏
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Date of stay: August 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Laura Siebert, Marketing at The Silo Hotel
Responded Sep 5, 2023
Good day Olga, Thank you for your review. We will certainly share your feedback with the team as we aim to uphold our promise of delivering a complete experience and a perfect stay at all times. Laura (Marketing Team)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We recently stayed at The Silo for 6 nights during our 6.5 week African Adventure in a Deluxe Superior Suite that was stunning. Floor to ceiling windows gives you gorgeous views of the city, mountains and harbor. Nothing was sparred when building this hotel and the décor. The suite was so spacious with luxurious bedding, heated bathroom floors, large soaking tub, walk in shower, sitting area and balcony. The hotel won a big award for “Best Achievement in Design”. I wrote the concierge in advance to plan restaurants and other questions and they responded quickly with great communication. Thank you to Jessica and Cemone for your great service. Annelina brought us to our suite and explained everything in detail. She was incredible. The food at the Granary Café was exceptional. My husband said one it was one of the best breakfast’s he has had. The pastries were divine. There was a wonderful a la carte menu with many choices. Thank you to Rita , Peter and Rob for your attentive service. All the staff in the restaurant had the best attitudes. Thank you to Nigel (Restaurant Manager) and Daniel (Host). We ate dinner at the hotel restaurant 3 nights, that had creative delicious food and loved the views there too. There is a marvelous rooftop bar with great drinks- be sure not to miss going there. It is the place to be! We also used the lovely Spa. Thanks to Kashiefa and Wardah. We were celebrating a special occasion and there were so many treats in our suite including delicious sweets, champagne, rose petals and chocolate covered strawberries. We surely were surprised every day! What makes this so hotel FANTASTIC is the General Manager Luis Pinheiro. He is so engaging with his guests, always present and with a great sense of humor. Thank you Luis for making our stay so extraordinary. The beautiful book you gave us is displayed on our coffee table in our home. Thank you also to Johandri (Deputy Manager) who was so lovely to us. All the staff had the best attitudes with the biggest smiles. The hotel is in a great location close to the V & A Waterfront Complex with over 450 stores and restaurants. Make sure to allow enough days in Cape Town to enjoy all it has to offer. A highlight was going up the Cable Car to Table Mountain. There was one staff member, that stood out to us. He had the biggest smile and we loved him! He brought treats to our room and took care of all our special requests. On night he knew we were watching a USA Playoff game on the TV and he brought us a big bowl of popcorn. Thank you Shingai for making our stay so exceptional! You are an amazing person! If you are looking for the BEST hotel in Cape Town with fabulous service, delicious food and gorgeous accommodations than The Silo should be your only choice! As I write this review it puts a big smile on my face remembering our 6 nights at The Silo Hotel. …
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Date of stay: June 2023Trip type: Traveled as a couple
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Laura Siebert, Marketing at The Silo Hotel
Responded Sep 5, 2023
Thank you for taking the time to write this beautiful review, Sally! It is wonderful to read the details of your experience with us at The Silo Hotel, and we are delighted to hear that you enjoyed the special touches from our passionate and expert team. We are looking forward to welcoming you back for another memorable experience soon. Laura (Marketing Team)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My husband and I stayed four nights before we headed off on safari. A jaw-droppingly beautiful hotel with amazing views and friendly, helpful staff. Delicious full breakfasts and awesome bar. It’s in a great, fun location too. Highly recommend!
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Date of stay: July 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Laura Siebert, Marketing at The Silo Hotel
Responded Jul 26, 2023
Thank you for your lovely message Elizabeth. We are delighted to hear that you enjoyed your time with us at The Silo Hotel and that our passionate and expert team was able to deliver an unforgettable experience. We hope to make more memories together soon! Laura (Marketing Team)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The best of the best. Fabulous experience staying and dining at the Silo. Fantastic service and some of the best views in Cape Town. The unique windows help create an amazing atmosphere in the rooms. The service and food was excellent. Luis and Johandri - thank you for a special experience
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Date of stay: June 2023Trip type: Traveled as a couple
Room Tip: Stay more than 1 night !
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Laura Siebert, Marketing at The Silo Hotel
Responded Jul 3, 2023
Dear Roelof, Thank you for this lovely review! It is wonderful to hear that you had a memorable experience at The Silo Hotel, and we hope to welcome you back in the not-too-distant future. Laura (Marketing Team)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the Cape Town Central area.
PRICE RANGE
$1,223 - $1,582 (Based on Average Rates for a Standard Room)
LOCATION
South AfricaWestern CapeCape TownCape Town Central
NUMBER OF ROOMS
28
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Claim Your ListingTHE SILO HOTEL - Updated 2023 Prices & Reviews (Cape Town, South Africa)
Frequently Asked Questions about The Silo Hotel
Which popular attractions are close to The Silo Hotel?
Nearby attractions include Shimansky (0.10 miles), Cape Town Diamond Museum (0.1 miles), and HintHunt Cape Town (0.3 miles).
What are some of the property amenities at The Silo Hotel?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at The Silo Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Silo Hotel?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
What are some restaurants close to The Silo Hotel?
Conveniently located restaurants include Dash Restaurant & Bar, Signal Restaurant Waterfront, and Ginja.
Are there opportunities to exercise at The Silo Hotel?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does The Silo Hotel have airport transportation?
Yes, The Silo Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is The Silo Hotel located near the city center?
Yes, it is 0.7 miles away from the center of Cape Town Central.
Are any cleaning services offered at The Silo Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does The Silo Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Silo Hotel?
The staff speaks multiple languages, including Spanish, German, Portuguese, Korean, and Afrikaans.