This hotel was beautiful. The rooms were so spacious and quaint. The staff was amazing and so helpful with any questions we had. This was our first stop in South Africa and we couldn't have been happier. The location was great and close to the waterfront. Highly recommend
We Stayed for 6 nights mid March in this lovely boutique hotel. We were greeted by one of our 3 butler’s during our stay Innocent who showed us to our top floor corner room 503 I think.Lovely big room with large bathroom and a nice terrace looking out over the garden and pool to the V&A. Donovan looked after us during breakfast which was very nice with lots of cooked options available and a great buffet spread. The location was excellent just 2 minutes walk to all the restaurants and bars of the V@A and a great craft market. Both Innocent and Donovan were excellent hosts. The third butler was X who we interacted with a bit more as he was on in the afternoon and he went above and beyond calling us taxis in the evening and printing of forms required for our onward journey etc. He is another great asset to this hotel. Their sister hotel Queen Victoria and was about 70 meters away with a nice bar area and restaurant and we had some fun in there with the bar man and one very happy waitress who’s names I’m sorry I can’t remember. I would thoroughly recommend this hotel for service and location and thank the 3 butlers for looking after us so well during our stay and I hope to return one day.…
This location can't be beat. The hotel is directly across from all the action on the waterfront. Our room was large and well appointed and the staff were wonderful. Innocent, the butler, was very accommodating and even arranged reservations at the last minute for a great meal. Our travel plans were disrupted by airline issues and the hotel helped with luggage storage and a spot to perch that evening while waiting for the transport to the airport. Treat yourself to an historic and convenient hotel.
Stayed here for the first 3 nights of our holiday and what a great way to begin, a beautiful boutique hotel right next door to the Waterfront in a fantastic location with free parking. Our room on the top floor looked over the grounds and into the waterfront was just lovely and big. They don't have a bar or restaurant on site, but their sister hotel the Queen Victoria right opposite does and is where you have your breakfast. Staff there, including the security guards outside so friendly. Donovan and Innocent are 2 great guys and a credit to the hotel. A wonderful stay.
My wife and I stayed here for 3 nights in Feb 22-absolutely loved it-great location close to harbour and staff couldn’t have been more helpful (Donovan a star) we had first floor bedroom which had a great view
Donovan and Team Dock House, we want to extend an extra special thank you for making our wedding anniversary and stay with you on 16 /17 December so truly memorable. Every staff member can be super proud of being part of the Newmark family, your training and service delivery is remarkable…we will forever treasure this milestone celebration we made with you!
I have to start ro say, what a stay. This boutique hotel is a fantastic jewel in the heart of Waterfront but still in its own peace and quiet. Every room is specious, well maintained and beautiful. The staff is super and helpful and always in a good mood in the lead of Mr Tyler. Well done! Having breakfast by the pool under the palm tree is a good start for the day. Dip in to the pool makes you fresh and ready to explore the beautiful city. As fitness is important for me, I was satisfied with the gym as well as with the spa. From the hotel was about 4 minutes walk to the lively Waterfront. My husband and I enjoyed every second of our three weeks stay. The only thing what I would do is the fix the doors so that one does not wake up when another guest closes his/hers room door. But the our stay was super, thank you!…
We absolutely loved staying at this hotel. The service from the staff was incredible throughout our stay. We received the biggest surprise when we arrived as we got upgraded to the most incredible suite. I must make a special mention of Janet who is one of the managers there. She made our stay so special and we really felt like it was a home away from home. Super central, can walk to V&A waterfront and a lot of great restaurants close by. Would defiantly go back.
From the moment we checked in, we were pampered and looked after like Royalty. This is a hidden gem tucked away amongst the hustle and bustle of the V@A Waterfront. Every member of staff went out of their way to make each day superb. We will be back, I now have my favorite CT hotel!
A birthday treat for my wife , celebrating a very special Birthday in a wonderful location at a great hotel. The best thing about the hotel is the staff , all are great and to give a special mention to one wouldn’t seem right as everyone was so lovely . The location of the hotel is just yards from the V and A waterfront but far enough away to be a quiet haven of tranquility . The hotel was everything it should have been A real recommend
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