Dock House Boutique Hotel
266 reviews
#8 of 128 Hotels in Cape Town Central
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Portswood Close, Portswood Ridge Victoria & Alfred Waterfront, Cape Town Central 8001 South Africa
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About
#8 of 128 hotels in Cape Town Central
A stone’s throw from the alluring V&A Waterfront, located alongside the Time Ball Tower, Dock House Boutique Hotel & Spa offers the ideal balance between convenience and complete privacy. The hotel’s charming exterior gives way to an opulent world beyond its front door. Chandeliers and ornate ceiling cornices, among other fine touches, create a sense of Victorian charm and allude to the property’s historical roots, originally the Harbour Master’s private residence in the 1800s. Since then, the building has been transformed into a distinguished boutique hotel, voted among the top 25 luxury hotels in South Africa. It has been uniquely decorated with elaborate furnishings and bold artworks, maintaining the trait of classic exquisiteness throughout the establishment.
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Location
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100Great for walkers
Grade: 100 out of 100
0Restaurantswithin 0 miles
0Attractionswithin 0 miles
Contact
Portswood Close, Portswood Ridge Victoria & Alfred Waterfront, Cape Town Central 8001 South Africa
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Rental CarsSee rental cars from $14/day
266Reviews1Q+A74Room tips
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I have to start ro say, what a stay. This boutique hotel is a fantastic jewel in the heart of Waterfront but still in its own peace and quiet. Every room is specious, well maintained and beautiful. The staff is super and helpful and always in a good mood in the lead of Mr Tyler. Well done! Having breakfast by the pool under the palm tree is a good start for the day. Dip in to the pool makes you fresh and ready to explore the beautiful city. As fitness is important for me, I was satisfied with the gym as well as with the spa. From the hotel was about 4 minutes walk to the lively Waterfront. My husband and I enjoyed every second of our three weeks stay. The only thing what I would do is the fix the doors so that one does not wake up when another guest closes his/hers room door. But the our stay was super, thank you!…
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Date of stay: April 2021
Rooms
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Room Tip: Either room 2 or 5
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Helpful
Response from Tyler Windell, General Manager at Dock House Boutique Hotel
Responded 1 week ago
Dear Rita My sincerest apologies for only replying now, but i have just caught up after reopening. Thank you so much for the wonderful review, I will pass it along to my team. It was an absolute pleasure hosting your husband and yourself for the 3 weeks. I will pass along your comments regarding the doors. Please pop in when you are next in Cape Town and come say hi. Warm regards, Tyler
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We absolutely loved staying at this hotel. The service from the staff was incredible throughout our stay. We received the biggest surprise when we arrived as we got upgraded to the most incredible suite. I must make a special mention of Janet who is one of the managers there. She made our stay so special and we really felt like it was a home away from home. Super central, can walk to V&A waterfront and a lot of great restaurants close by. Would defiantly go back.
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Date of stay: April 2021
Location
Service
Sleep Quality
Helpful
Response from Tyler Windell, General Manager at Dock House Boutique Hotel
Responded Apr 27, 2021
Dear Lindi Thank you for taking the time to write this wonderful review. I will pass it along to my team and Jeanette in particular. I am absolutely delighted to hear that your stay with us felt like a home away from home and made your honeymoon more special. The service from the staff definitely enhances a guests stay and adds to the feeling of a home away from home. Our central location makes us a great base from which to explore Cape Town and its surrounds. All the best to you and your hubby and may you have many happy years together. We look forward to welcoming you back in the near future! Warm regards, Tyler WIndell
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From the moment we checked in, we were pampered and looked after like Royalty. This is a hidden gem tucked away amongst the hustle and bustle of the V@A Waterfront. Every member of staff went out of their way to make each day superb. We will be back, I now have my favorite CT hotel!
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Date of stay: March 2020Trip type: Traveled as a couple
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A birthday treat for my wife , celebrating a very special Birthday in a wonderful location at a great hotel. The best thing about the hotel is the staff , all are great and to give a special mention to one wouldn’t seem right as everyone was so lovely . The location of the hotel is just yards from the V and A waterfront but far enough away to be a quiet haven of tranquility . The hotel was everything it should have been A real recommend
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Date of stay: March 2020Trip type: Traveled as a couple
2 Helpful votes
Helpful
Response from Tyler Windell, General Manager at Dock House Boutique Hotel
Responded Mar 8, 2020
Dear Mr Irving I would like to thank you very much for your review, I will share it with my team. I am delighted that yourself and Mrs Irving had a wonderful stay and birthday! The staff are our best asset as they provide the service that elevates the offering of the hotel. We are definitely in a fortunate location where we are close to all the nearby amenities but far enough that we are a hidden gem away from all the noise associated with the business of the V&A Waterfront. I trust that we will welcome you back to Dock House in the future! Best regards, Tyler Windell Dock House Manager.
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We stayed ten days here, early January 2020. We booked via BA, and the hotel has five rooms and one suite. We were fortunate to have the suite on the ground level. The door leads to a hallway, a right turn takes you into a lounge, a left the bathroom and straight ahead, the bedroom with a private courtyard that leads directly to the gardens and pool. We emailed in advance to confirm our booking after reading a couple of reviews regarding hotel changes and Tyler the manager confirmed our booking. He sent spa brochures, excursion lists and offered to help with anything we needed, and so began the gentle but exemplary service of Dock House. The moment you arrive it’s one of those places that ooze relaxation and comfort, whilst a boutique historical hotel it has many quality features that are lacking in larger hotels. Breakfast was described in my booking as “continental” a selection of items are laid out (including oysters!) but they also offer a fully cooked option as they share kitchens with the nearby Victoria Hotel. All bread is freshly baked daily. Lunch around the pool is by far the best I have ever had at a hotel. Butter chicken flatbread, soup, larger meals to the amazing QT salad. Expect around £6 per person, all washed down with peach lemonade. For two of the mornings we wandered to nearby hotels owned by the same group for a change. The choice was not as good as Dock House although the buffet style offerings had more variety. We went to the nearby Dash restaurant which again is owned by the same group for a fantastic evening meal. Their speciality is tasting menus but having eaten our way around Cape Town we went A La Carte and it was scrumptious! The hotel also has a spa, step outside the main door, turn left and walk eight paces! I had three treatments here, very reasonably priced and good quality - highly recommended. The pool area is lovely, watched over by the Ball Tower, a local landmark. A garden with sun beds which can be used by other hotels in the group, a small but more than adequate pool, and the afore-mentioned small pool bar with fantastic food! The service was amazing! Trips were planned, taxis ordered, assistance given where required, and flowers and pink gin placed in my room whilst I was out for my birthday meal. Tyler is a great manager, a perfect example of when to offer assistance and when to offer privacy. We will be back to finish those trips we didn’t do this time, and we will see Dock House again. All the staff Noname, Twoboys and the others whose names I don’t want to get wrong were excellent. Would love to see private cooking afternoon offered with the excellent chefs, would have bought that in a flash. Love their use of products, loved the freshness and despite the fact that Cape Town is over-run with quality food, we couldn’t beat our Cape Town home of Dock House for quality and value. Surprisingly quiet given its proximity to Victoria and Alfred Pier. Thank you all.…
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Date of stay: January 2020
Cleanliness
Service
Sleep Quality
Helpful
Response from Tabea Bosse, General Manager at Dock House Boutique Hotel
Responded Feb 27, 2020
Dear jerseybaby On behalf of my team and I, I would like to say a very big thank you for this amazing review! I will pass it along to the Dock House, Sanctuary Spa and Dash Restaurant teams. I am delighted to hear that we made Dock House feel like a home away from home in Cape Town, and we met all expectations and more. It was an absolute pleasure hosting you for the 10 days, and I look forward to welcoming you back next year and assisting in getting those trips booked! I will speak to the Exec Chef and mention the private cooking option, and who knows next year we may be able to offer it. I trust you will have a great year ahead! Best regards, Tyler Windell Dock House Manager
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LOCATION
South AfricaWestern CapeCape TownCape Town Central
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Claim Your Listing Frequently Asked Questions about Dock House Boutique Hotel
Which popular attractions are close to Dock House Boutique Hotel?
Nearby attractions include Victoria & Alfred Waterfront (0.3 miles), HintHunt Cape Town (0.09 miles), and Shimansky (0.2 miles).
What are some of the property amenities at Dock House Boutique Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Dock House Boutique Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Dock House Boutique Hotel?
Guests can enjoy an on-site restaurant, breakfast, and barbeque facilities during their stay.
Is parking available at Dock House Boutique Hotel?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Dock House Boutique Hotel?
Conveniently located restaurants include Mozambik V & A Waterfront, Dash Restaurant & Bar, and V&A Food Market.
Are there opportunities to exercise at Dock House Boutique Hotel?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Dock House Boutique Hotel have an airport shuttle?
Yes, Dock House Boutique Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Dock House Boutique Hotel located near the city center?
Yes, it is 0.9 miles away from the center of Cape Town Central.
Are any cleaning services offered at Dock House Boutique Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to Dock House Boutique Hotel?
Many travelers enjoy visiting Iziko Slave Lodge (1.3 miles), City Hall (2.0 miles), and Irma Stern Museum (4.4 miles).