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Dock House Boutique Hotel

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Portswood Close, Portswood Ridge Victoria & Alfred Waterfront, Cape Town Central 8001 South Africa
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Traveler (162)
360
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Room & Suite (138)

About

#9 of 124 hotels in Cape Town Central
Location
Cleanliness
Service
Value
Travelers' Choice
A stone’s throw from the alluring V&A Waterfront, located alongside the Time Ball Tower, Dock House Boutique Hotel & Spa offers the ideal balance between convenience and complete privacy. The hotel’s charming exterior gives way to an opulent world beyond its front door. Chandeliers and ornate ceiling cornices, among other fine touches, create a sense of Victorian charm and allude to the property’s historical roots, originally the Harbour Master’s private residence in the 1800s. Since then, the building has been transformed into a distinguished boutique hotel, voted among the top 25 luxury hotels in South Africa. It has been uniquely decorated with elaborate furnishings and bold artworks, maintaining the trait of classic exquisiteness throughout the establishment.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Coffee shop
Bicycle rental
Babysitting
Airport transportation
Valet parking
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Car hire
Spa
Massage
Salon
Solarium
BBQ facilities
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Shops
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Desk
Private balcony
Room service
Coffee / tea maker
Flatscreen TV
Bath / shower
Safe
Seating area
Telephone
Iron
Laptop safe
Wake-up service / alarm clock
Minibar
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Marina View
Hidden Gem
Languages Spoken
English
264Reviews1Q+A73Room tips
Traveler rating
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Popular mentions
GTB-US wrote a review Mar 2020
Boston, Massachusetts5 contributions
From the moment we checked in, we were pampered and looked after like Royalty. This is a hidden gem tucked away amongst the hustle and bustle of the V@A Waterfront. Every member of staff went out of their way to make each day superb. We will be back, I now have my favorite CT hotel!
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Date of stay: March 2020Trip type: Traveled as a couple
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bryan i wrote a review Mar 2020
York, United Kingdom342 contributions362 helpful votes
A birthday treat for my wife , celebrating a very special Birthday in a wonderful location at a great hotel. The best thing about the hotel is the staff , all are great and to give a special mention to one wouldn’t seem right as everyone was so lovely . The location of the hotel is just yards from the V and A waterfront but far enough away to be a quiet haven of tranquility . The hotel was everything it should have been A real recommend
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Date of stay: March 2020Trip type: Traveled as a couple
2 Helpful votes
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Response from Tyler Windell, General Manager at Dock House Boutique Hotel
Responded Mar 8, 2020
Dear Mr Irving I would like to thank you very much for your review, I will share it with my team. I am delighted that yourself and Mrs Irving had a wonderful stay and birthday! The staff are our best asset as they provide the service that elevates the offering of the hotel. We are definitely in a fortunate location where we are close to all the nearby amenities but far enough that we are a hidden gem away from all the noise associated with the business of the V&A Waterfront. I trust that we will welcome you back to Dock House in the future! Best regards, Tyler Windell Dock House Manager.
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jerseybaby wrote a review Jan 2020
Jersey, United Kingdom1,194 contributions35 helpful votes
We stayed ten days here, early January 2020. We booked via BA, and the hotel has five rooms and one suite. We were fortunate to have the suite on the ground level. The door leads to a hallway, a right turn takes you into a lounge, a left the bathroom and straight ahead, the bedroom with a private courtyard that leads directly to the gardens and pool. We emailed in advance to confirm our booking after reading a couple of reviews regarding hotel changes and Tyler the manager confirmed our booking. He sent spa brochures, excursion lists and offered to help with anything we needed, and so began the gentle but exemplary service of Dock House. The moment you arrive it’s one of those places that ooze relaxation and comfort, whilst a boutique historical hotel it has many quality features that are lacking in larger hotels. Breakfast was described in my booking as “continental” a selection of items are laid out (including oysters!) but they also offer a fully cooked option as they share kitchens with the nearby Victoria Hotel. All bread is freshly baked daily. Lunch around the pool is by far the best I have ever had at a hotel. Butter chicken flatbread, soup, larger meals to the amazing QT salad. Expect around £6 per person, all washed down with peach lemonade. For two of the mornings we wandered to nearby hotels owned by the same group for a change. The choice was not as good as Dock House although the buffet style offerings had more variety. We went to the nearby Dash restaurant which again is owned by the same group for a fantastic evening meal. Their speciality is tasting menus but having eaten our way around Cape Town we went A La Carte and it was scrumptious! The hotel also has a spa, step outside the main door, turn left and walk eight paces! I had three treatments here, very reasonably priced and good quality - highly recommended. The pool area is lovely, watched over by the Ball Tower, a local landmark. A garden with sun beds which can be used by other hotels in the group, a small but more than adequate pool, and the afore-mentioned small pool bar with fantastic food! The service was amazing! Trips were planned, taxis ordered, assistance given where required, and flowers and pink gin placed in my room whilst I was out for my birthday meal. Tyler is a great manager, a perfect example of when to offer assistance and when to offer privacy. We will be back to finish those trips we didn’t do this time, and we will see Dock House again. All the staff Noname, Twoboys and the others whose names I don’t want to get wrong were excellent. Would love to see private cooking afternoon offered with the excellent chefs, would have bought that in a flash. Love their use of products, loved the freshness and despite the fact that Cape Town is over-run with quality food, we couldn’t beat our Cape Town home of Dock House for quality and value. Surprisingly quiet given its proximity to Victoria and Alfred Pier. Thank you all.
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Date of stay: January 2020
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Response from Tabea Bosse, General Manager at Dock House Boutique Hotel
Responded Feb 27, 2020
Dear jerseybaby On behalf of my team and I, I would like to say a very big thank you for this amazing review! I will pass it along to the Dock House, Sanctuary Spa and Dash Restaurant teams. I am delighted to hear that we made Dock House feel like a home away from home in Cape Town, and we met all expectations and more. It was an absolute pleasure hosting you for the 10 days, and I look forward to welcoming you back next year and assisting in getting those trips booked! I will speak to the Exec Chef and mention the private cooking option, and who knows next year we may be able to offer it. I trust you will have a great year ahead! Best regards, Tyler Windell Dock House Manager
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justsaysure wrote a review Nov 2019
Vancouver, Canada57 contributions22 helpful votes
Location cant be beat. Steps fro waterfront pier but not in the middle of the crazy tourist areas. Breakfast included. Excellent hot breakfast cooked to order. Staff is excellent. Anything they can do to help they will. Rooms well appointed. Nice pool area to relax after sightseeing.
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Date of stay: November 2019Trip type: Traveled with friends
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Response from Tyler_Windell, Manager at Dock House Boutique Hotel
Responded Nov 25, 2019
Dear justsaysure Thank you so much for the great review! I will pass it along to my team. I am delighted that you had a excellent stay at Dock House. Our location is truly ideal, by being so close to the Waterfront giving you access to all of the offerings and then being able to come back to the hotel and relax at the pool, which is a little oasis of calm and a hidden gem in the craziness of the Waterfront. I am so glad to hear the staff impressed you by going beyond the norm to ensure you had a wonderful stay. I look forward to welcoming you back in any future travels to Cape Town! Best regards Tyler Windell Dock House Manager
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Siya Charles wrote a review Oct 2019
7 contributions
+1
I had a wonderful hot stone massage and deep cleansing treatment with Adiele, Pelma and Noxie! They are so professional and sweet, and they handle their clients with so much care. Sanctuary Spa is my favourite spa!
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Date of stay: October 2019Trip type: Traveled solo
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Response from Tyler_Windell, Manager at Dock House Boutique Hotel
Responded Oct 27, 2019
Dear Siya On behalf of my team and I, I would like to extend a heartfelt thank you for this wonderful review! The professional but caring nature displayed by our therapists when dealing with guests adds a unique personal touch creates a memorable spa experience. I have passed on the amazing review to the team, and we hope to see you returning in the near future! Best Regards Tyler Windell Dock House Manager
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PRICE RANGE
$300 - $576 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
dock house hotel cape town central
LOCATION
South AfricaWestern CapeCape TownCape Town Central
NUMBER OF ROOMS
5
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Frequently Asked Questions about Dock House Boutique Hotel
Which popular attractions are close to Dock House Boutique Hotel?
Nearby attractions include Victoria & Alfred Waterfront (0.3 miles), HintHunt Cape Town (0.09 miles), and Shimansky (0.2 miles).
What are some of the property amenities at Dock House Boutique Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Dock House Boutique Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Dock House Boutique Hotel?
Guests can enjoy an on-site restaurant, breakfast, and barbeque facilities during their stay.
Is parking available at Dock House Boutique Hotel?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Dock House Boutique Hotel?
Conveniently located restaurants include Mozambik V & A Waterfront, V&A Food Market, and Dash Restaurant & Bar.
Are there opportunities to exercise at Dock House Boutique Hotel?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Dock House Boutique Hotel have an airport shuttle?
Yes, Dock House Boutique Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Dock House Boutique Hotel located near the city center?
Yes, it is 0.9 miles away from the center of Cape Town Central.
Are any cleaning services offered at Dock House Boutique Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to Dock House Boutique Hotel?
Many travelers enjoy visiting Iziko Slave Lodge (1.3 miles), City Hall (2.0 miles), and Irma Stern Museum (4.4 miles).