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Traveler (628)
Room & Suite (406)
Pool & Beach (63)
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Overview
  • Excellent62%
  • Very good22%
  • Average10%
  • Poor2%
  • Terrible4%
Travelers talk about
“lord and lady”(29 reviews)
“bedroom suite”(56 reviews)
“luxury hotel”(63 reviews)
AMENITIES
Free Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star Hotel
All hotel details
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Reviews (1,587)
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Traveler rating
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794
289
128
41
60
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All reviewslord and ladybedroom suiteluxury hotelwasher dryerrooftop barfull kitchentravel deskfantastic hotelliving areagreen pointshuttle serviceour honeymoonself cateringwaterfront areafour nightsfree shuttletable mountain
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571 - 575 of 1,312 reviews
Reviewed August 23, 2014 via mobile

When I first enter the Hotel I said WOW it looks luxurious. 2 days later $200 were stolen from my bag that was in the safe !! Until now this incident could happen anywhere but the hotel reaction was disappointing. They said the safe was...More

3  Thank Ahmad T
Reviewed August 22, 2014

We stayed at this hotel in August. On the positive side, the hotel is in a good location close to the waterfront and the suite we stayed in was lovely, spacious and with great views. Also, the vast majority of folks who work there couldn't...More

Thank Lesley B
Reviewed August 20, 2014

The cape royals is set in the wonderful green point just a quick walk to the v and a and has many bars and eatery's nearby. The hotel is very near the Cape Town stadium and the service and rooms are amazing there are spa...More

Thank lukeguy
Response from TerriJabaar, General Manager at The Cape RoyaleResponded August 21, 2014

Dear Royal Guest, Thank you for your wonderful review. I am so pleased that you had such an enjoyable stay with us and thanks for your kind comments about our concierge team. I do hope we will have the opportunity to welcome you back again...More

Reviewed August 19, 2014

Pretty hotel in a great location. The staff try hard to be amongst the finest in the business, but aren't there yet I'm afraid. One concierge we dealt with did not answer the questions asked and gave us no confidence in his advice. He also...More

1  Thank Graham T
Response from TerriJabaar, General Manager at The Cape RoyaleResponded August 21, 2014

Dear Valued Guest, Thank you for your review and for sharing your comments. I am glad you enjoyed our new restaurant The Banting Kitchen. Please accept our apologies on behalf of the concierge team for letting you down on this occasion and for not providing...More

Reviewed August 17, 2014 via mobile

Good stay and very nice staff. A bit of. Self catering feel but the room a very well kept all the same. Request mini bar if possible as we never had however ended up in the city. Wouldn't recommend if you want the full hotel...More

Thank BeeTPiont
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Most Booked Properties in Cape Town Central, South Africa
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Center with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
$119 - $588 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Family Hotel in Cape Town Central
#32 Business Hotel in Cape Town Central
#35 Romantic Hotel in Cape Town Central
#55 Luxury Hotel in Cape Town Central
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$119 - $588 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Family Hotel in Cape Town Central
#32 Business Hotel in Cape Town Central
#35 Romantic Hotel in Cape Town Central
#55 Luxury Hotel in Cape Town Central
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveler (628)
Room & Suite (406)
Pool & Beach (63)
Dining (50)
Amenities (16)
Business Center & Event Rooms (1)
Questions & Answers
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fidel i
November 20, 2017|
Answer
Response from 483antonv | Reviewed this property |
Tricky, but as far as I can remember, the hotel is quite responsive and helpful in offering required services. Albeit big, the bathroom did not really have additional equipment for disabled people. However, other rooms may... More
1
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amit_ostwal
August 2, 2017|
AnswerShow all 7 answers
Response from NYtraveler543 | Reviewed this property |
When I went in June of 2017, the pool and rooftop bar were closed due to bad weather.
0
Votes
Vickie W
May 2, 2017|
AnswerShow all 10 answers
Response from Pranesh M | Reviewed this property |
Have used booking. com multiple times before and experienced no issues.
1
Vote
Room Tips
"My best tip is choose another hotel that provides real 5 star facilities."
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"If you intend to stay at the hotel make sure you chose an upper floor to avoid road noise"
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"the back rooms are quiet"
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"Ask fora room with a view of the main street."
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