The Twelve Apostles Hotel and Spa
Victoria Road Cape Town, Camps Bay 8000 South Africa
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About
#5 of 14 hotels in Camps Bay
Location
4.7
Cleanliness
4.8
Service
4.7
Value
4.3
Travelers' Choice
Step out onto our flora and fynbos-framed trails to explore this staggeringly beautiful setting, with iridescent sunsets that are the best in Cape Town. Dramatically located above the Atlantic Ocean, flanked by the majestic Twelve Apostles and Table Mountain, discover a unique five-star experience close to the vibrant heart of the city.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Babysitting
Free shuttle or taxi services
Business Center with Internet Access
Valet parking
Wifi
Hot tub
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Special diet menus
Poolside bar
Airport transportation
Shuttle bus service
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Bathrobes
Air conditioning
Housekeeping
Private balcony
Minibar
Flatscreen TV
Complimentary toiletries
Room service
Safe
Laptop safe
Wake-up service / alarm clock
Hair dryer
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Luxury
Languages Spoken
English, Afrikaans, German
Location
43Car recommended
Grade: 43 out of 100
386Restaurantswithin 5 miles
105Attractionswithin 5 miles
Victoria Road Cape Town, Camps Bay 8000 South Africa
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2201Reviews10Q+A100Room tips
Reviews
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The spa treatments we booked were good, but the spa facilities themselves are not up to their past good standard. The staff were pleasant and attentive, but the mens change room had no combs or towels, and the shower was not working properly.
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Date of stay: September 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
Hotel's Favorite
We stayed here on our first leg of our honeymoon and we literally wanted to cancel the rest of our trip to stay longer. Our experience was amazing. Every single person at 12 Apostles, from chambermaids to concierge to wait staff to upper management, all make you feel like the most important person in the hotel.
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Date of stay: May 2023Trip type: Traveled as a couple
Room Tip: Watch the sunset over the Atlantic Ocean poolside or in one of their 3 bars/restaurants. Spa was...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Juan Wolmarans, General Manager at The Twelve Apostles Hotel and Spa
Responded Jun 17, 2023
Dear Sherpa26445222706 Thank you for your review, we really appreciate your kind words. We are very fortunate to have an incredible team and i am delighted to hear we were able to make this very special occasion a memorable one. We hope to welcome you back to celebrate a lifetime of anniversaries! Warm Regards Juan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We are in a rather old fashioned room, nothing fancy. Rather old. Next to us is a party, probably a normal event for a weekend? It is so noisy in our room, we can here every person speak, the music, dancing, speeches. Totally unacceptable for this kind of hotel. We pay for peace and quiet in a luxury setting, something the hotel is not providing. In addition, dinner yesterday for our party of 7 was disappointing. Service took 3 hours for a simple meal of mediocre quality. And I mean mediocre (being generous here). We are in Capetown where food is normally excellent! We will never ever stay here again, there are plenty of better hotels in town. A disgrace!
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Date of stay: September 2023Trip type: Traveled with family
Value
Location
Service
Room Tip: Pool is freezing cold, rooms old
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Juan Wolmarans, General Manager at The Twelve Apostles Hotel and Spa
Responded 5 days ago
Good Day Thank you for your feedback and a sincere apology for the experience. This is certainly not the experience we pride ourselves on. I have contacted you personally to discuss and address the above feedback. Kind Regards Juan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I've been dining at the Azure Restaurant each time l visit Cape Town over many years, always finding this to be one of the most enjoyable experiences during my stay in the Mother City. This time the meal was okay, service fine but certainly not outstanding. Somehow the sparkle had disappeared. The tables were beautifully set, white table clothes, silver cutlery, dark blue chairs and thick carpets. But looking up above l could see the three large glass shades were filthy, glass shades on the counter also Red Carnation Hotels pride themselves on delicious food, splendid luxury and best attention. Not quite up to these high standards on my last visit.
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Date of stay: August 2023Trip type: Traveled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Juan Wolmarans, General Manager at The Twelve Apostles Hotel and Spa
Responded 5 days ago
Thankyou for taking the time to review your stay and the feedback provided. We pride our self on a very high level of service, food and general standards and therefore I am very disappointed to hear of your recent experience. Please can I ask that you email me at hotelmanager@12apostleshotel.co.za to allow me to communicate with you further. I look forward to hearing from you. Warm Regards Juan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is fantastic. The service is top notch and the hotel has so much to do! Lots of restaurants, the best views, a movie theatre and lovely rooms. All the food was great especially their fresh breakfast scones. We appreciated the complimentary shuttle to tourist spots - this made it super easy to get around. Thank you for making our honeymoon a memorable experience…I hope we get the chance to come back!
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Date of stay: August 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Brilliant all round! What an experience- thank you everyone, especially dining staff Rebecca, Theo, Zinhle, Siya, Noma and Chris in dining. Staff are unbelievably trained. Next level service!!!!!!!!!!
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Date of stay: August 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Juan Wolmarans, General Manager at The Twelve Apostles Hotel and Spa
Responded 5 days ago
Dear Avishal1 Thank you for your feedback, the team and I really appreciate you taking the time to write your review! We truly have a passionate team of people who strive to provide the best possible service. I will certainly share your feedback with the team. Kind Regards Juan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had stayed at other Carnation group hotels in London so knew the hotel would be of a very high standard. We were not disappointed. From the breathtaking location to the faultless service we had a wonderful three day stay. The staff were all friendly. Thank you so much
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Date of stay: August 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Juan Wolmarans, General Manager at The Twelve Apostles Hotel and Spa
Responded 6 days ago
Thank you for taking the time to provide us with this wonderful feedback. WE are delighted you enjoyed your stay with us. The team are truly passionate about providing our guests with the highest service standards to create exceptional experiences. We look forward to welcoming you back soon! Warm Regards Juan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was the second time we stayed at the Twelve Apostles hotel and are looking forward to the third. We had an ocean facing, premium room, actually it was a suite. The king sized bed in the sleeping area was very nice. The bathroom was large though it didn't have double sinks. The bathroom had separate bathtub and shower. Down 3 steps from the sleeping area was a full living area. Outside there was a deck with chairs and table as well as lounge chairs. The restaurant served a wonderful breakfast and a good dinner. The bar was large, comfortable and served great drinks. There was a zero edge pool and a garden pool outside. The spa was downstairs. There was a more casual restaurant in which we got a burger. Reception is large with a seating area and a shop there. There is shuttle service to take you down to the waterfront if you want to go downtown. It will take you some other places as well...don't go crazy on your requests as it is not a sightseeing shuttle. I would stay at this hotel again, not only is it elegant but much more peaceful than the hotels at the Victoria and Albert Waterfront. One can have the best of both worlds. …
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Date of stay: August 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Get a suite overlooking the ocean.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Juan Wolmarans, General Manager at The Twelve Apostles Hotel and Spa
Responded 6 days ago
Dear Nermalcat Thank you for taking the time to write this very informative review. We really appreciate it. the 12 Apostles hotel and Spa certainly doe have a lot to offer in terms of facilities and spaces and I am delighted you enjoyed all the unique aspects. The team and I hope to welcome you back again soon. Warm Regards Juan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This famous hotel was carefully chosen to complement a very special occasion knowing that its staff is dedicated to doing so and boy did they deliver. From check in to the restaurants to the concierge, cleaners, mini van drivers, everyone really and we are grateful to each and everyone of them for helping us celebrate and ensuring the memories will be forever cherished. Needless to say that all foods and beverages were equally of high quality and delicious and plentiful. With so many 5 stars hotels popping up in Cape Town it’s good to see the 12 Apostles is still up there as 1 of the best
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Date of stay: July 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Juan Wolmarans, General Manager at The Twelve Apostles Hotel and Spa
Responded 6 days ago
Dear Doyen_Journeyer Thank you for taking the time to write this wonderful review we truly appreciate your feedback. We are delighted we were able to make your special occasion a memorable one. The team is extremely passionate about created memorable experience for our guests. I will be sure to share you feedback with the team and we look forward to welcoming you back! Warm Regards Juan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
From the moment I stepped foot into the hotel, it was evident that I was in for something special. The impeccable service and unparalleled guest relations (Zinhle) made my stay truly memorable. Throughout my stay, the hotel staff displayed exceptional attentiveness and professionalism. The restaurant staff were knowledgeable, friendly, and always ready to accommodate my dietary preferences. One aspect that truly stood out was the hotel's dedication to guest satisfaction. They took the time to understand my preferences and proactively anticipated my needs, offering personalized recommendations and ensuring I had an unforgettable experience.
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Date of stay: July 2023
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Juan Wolmarans, General Manager at The Twelve Apostles Hotel and Spa
Responded Jul 29, 2023
Dear Bavandran_24 Warm greetings from The Twelve Apostles Hotel and Spa. Thank you so much for taking the time to leave us a review. The team I and I are very pleased to read that you enjoyed your stay. Thanks for personally mentioning Zintle, she is one of many super stars and has a great eye for detail. Your review will be shared with the entire team and helps keep the teams focused and motivated to keep our guests experience as our priority number one! We hope to have the opportunity to host you again, in the not too distant future. Kind regards Juan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the Camps Bay area.
PRICE RANGE
$291 - $469 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the twelve apostles hotel camps bay, the 12 apostles hotel and spa, twelve apostles hotel
LOCATION
South AfricaWestern CapeCape TownCamps Bay
NUMBER OF ROOMS
70
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Claim Your ListingTHE TWELVE APOSTLES HOTEL AND SPA - Updated 2023 Prices & Reviews (Camps Bay, Cape Town, South Africa)
Frequently Asked Questions about The Twelve Apostles Hotel and Spa
Which popular attractions are close to The Twelve Apostles Hotel and Spa?
Nearby attractions include Table Mountain (4.1 miles), Chapman's Peak Drive (2.9 miles), and Platteklip Gorge (3.2 miles).
What are some of the property amenities at The Twelve Apostles Hotel and Spa?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at The Twelve Apostles Hotel and Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Twelve Apostles Hotel and Spa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at The Twelve Apostles Hotel and Spa?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to The Twelve Apostles Hotel and Spa?
Conveniently located restaurants include Chefs Warehouse Beau Constantia, Miller's Thumb, and La Colombe.
Are there opportunities to exercise at The Twelve Apostles Hotel and Spa?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does The Twelve Apostles Hotel and Spa have an airport shuttle?
Yes, The Twelve Apostles Hotel and Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does The Twelve Apostles Hotel and Spa have airport transportation?
Yes, The Twelve Apostles Hotel and Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Twelve Apostles Hotel and Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does The Twelve Apostles Hotel and Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.