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President Hotel

4 Alexander Road, Bantry Bay 8001, South Africa (Formerly Protea Hotel President)
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1 room 1 adult
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245 Reviews from our TripAdvisor Community

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Bantry Bay
1 review
3 of 5 stars Reviewed 2 days ago NEW

Location good. About 100 ZAR TAXI TO V&A. hotel was ok - but nothing special. Always seemed busy. The room was not ready on arrival. We had to wait in travel clothes after long journey for 45 mins. Generally friendly but service was slow at times particularly for serving tea and coffee at breakfast. Room large but shower area very... More 

Review collected in partnership with this hotel

Helpful?
Thank P6430IPbrianw
President_HotelCT, General Manager at President Hotel, responded to this review

Dear Valued Guest, Thank you for your post on TripAdvisor. Its disappointing to see you had just an average stay with us. My apologies regrading the slow service. I hope you will consider us again in the future. Kind Regards Jeremy Clayton More 

Pretoria, South Africa
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I visited this hotel for a conference and stayed for three nights. Great location and the food was really good. Staff was ok, can definitely be more friendly. Air-conditioning throughout the hotel was a bit of an issue, the AC in my roon was not working so i had to get someone to fix it and its not great in... More 

Helpful?
Thank Lood800
President_HotelCT, General Manager at President Hotel, responded to this review

Dear Valued Guest, Thank you for your post on TripAdvisor. Its great to hear you had a good conference and you enjoyed your stay and the food. My apologies for the minor issues you experienced, I have handle these over to the relevant Managers and they will be fixed in no time. I hope to see you back at the... More 

Level Contributor
89 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

Let me start by outlining the good things. Very welcoming pleasant staff. Generous sized rooms with fabulous beds, good food and a lovely pool area. There is also a tour desk which will book restaurants. If you stay here you will have a good holiday. However the lack of attention to detail can be frustrating. Our room maid constantly forgot... More 

Helpful?
Thank Mike A
President_HotelCT, General Manager at President Hotel, responded to this review

Dear Valued Guest, Thank you for your post on TripAdvisor. Im delighted to hear the things you enjoyed about the hotel, but it is very disappointing to hear the bad. Thank you for bringing them to our attention. I have handed your concerns over to the relevant Management who will deal with the concerning matters. I can assure you this... More 

Cape Town, South Africa
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed here for 1 night before the start of our honeymoon. I specifically booked a room with a bath for my wife, but when we got to our room there was no bath as requested when booking. After calling reception, we found out that we had been upgraded which was nice but no bath, and all rooms with a... More 

Helpful?
Thank surferboy228
President_HotelCT, General Manager at President Hotel, responded to this review

Dear Valued Guest, Thank you for your post on TripAdvisor. Congratulations on your Wedding. Im glad you had a good start to your honeymoon and that we were able to upgrade you. My apologies about not getting a bath. I hope to see you back at the Hotel soon. Kind Regards Jeremy Clayton More 

1 review
3 of 5 stars Reviewed 5 days ago NEW via mobile

Overall a nice stay, although after a 12 hour flight, arriving at the hotel to find two rooms not ready until 4pm was annoying. The reception staff were helpful but the restaurant and bar staff were not interested, everything had to be chased up, asked for or reordered multiple times even just a cup of coffee, even though there were... More 

Helpful?
Thank JJ A
President_HotelCT, General Manager at President Hotel, responded to this review

Dear Valued Guest, Thank you for posting a comment on TripAdvisor. It's great to know the reception staff were friendly and helpful. My apologies for your room not being ready on time and the poor service you received from the bar staff, it really is not acceptable. I have handed your concerns over to the relevant Managers and i can... More 

Johannesburg, South Africa
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago

The overall impression is of disinterested staff ( except for Xolani) . Breakfast service is non existent - 20 mins waiting for tea ! Reception staff average - just "doing their job". Rooms tacky - shower door leak reported twice with no action ; friend's room key just failed to work on numerous occasions. Business center printer has no ink... More 

Helpful?
1 Thank suepeeza
President_HotelCT, General Manager at President Hotel, responded to this review

Dear Valued Guest, Thank you for your feedback on TripAdvisor regarding your recent stay with us. I am dissapointed to read that you did not enjoy your stay with us at all. My sincere apologies for all the inconveniences caused to you during your stay. I have spoken to the relevant managers regarding your concerns and they are looking into... More 

Birmingham
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 1 week ago

We arrived at this hotel on New Years Eve to utter chaos. Members of our party ( 7 people in total ) had to queue to sign in only to be told the rooms weren't ready. After such a long journey this isn't what you need! Our day got progressively worse when we met up around the pool only to... More 

Helpful?
Thank Madisnan
President_HotelCT, General Manager at President Hotel, responded to this review

Dear Valued Guest, Thank you for your concerns and comment on TripAdvisor. It is so disappointing to hear you started your holiday off at the President Hotel on a bad note. My sincere apologies for the inconveniences caused during your stay, this by no means reflects the standard we are well known for. Im glad to hear that in the... More 

Pretoria, South Africa
Level Contributor
32 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a conference at the President Hotel from the 22nd - 24th January 2016, 30 people attended. The food was of outstanding quality and the staff very helpful. It is a beautiful hotel, not far from the sea and the Hop On Hop Off bus leaves from in front the hotel. The President 3 room is the furthest away... More 

Helpful?
Thank Suzette F
President_HotelCT, General Manager at President Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to comment on TripAdvisor. It's great to hear you had not only a great stay with us but a great conference aswell. Indeed the food is great! I have passed your compliments over to our chef's, Thank you. It's great to know you could enjoy our facilities whist on conference, the... More 

Brighton
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We stayed for four nights on recommendations from friends. We got off to a bad start when they told me I didn't have a booking on check in. This was resolved but they didn't get credit card authorisation so room service quickly became an issue. The room key seemed to deactivate daily as did others guests keys. The staff at... More 

Helpful?
1 Thank Bodiproject
President_HotelCT, General Manager at President Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to comment on TripAdvisor, your comments are most definitely valuable to us. I am dissapointed that you did not enjoy your stay with us. My apologies for any inconvenience caused to you during your stay. I have handed your concerns over to the relevant Managers and all concerns will be dealt... More 

London, United Kingdom
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Tea and coffee service at breakfast was a bit unreliable, they need to introduce some system of allocating a server to an area of tables. Good choice at the buffet breakfast, this is the second visit to this hotel and did not dine there this time. We checked out at 11am but had late evening flight, no problem for them... More 

Helpful?
Thank M B
President_HotelCT, General Manager at President Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to comment on TripAdvisor. It's great to know you had a good stay and the staff were accommodating to your late flight needs. Thank you for raising your concerns regarding the Tea and Coffee in the Breakfast area, i have handed your concerns over to the relevant manager who will look... More 

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