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Cascades, Sun City

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Cascades, Sun City
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509 Reviews from our TripAdvisor Community

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Showing 437: English reviews
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Drove over to Sun City from Jo'burg, interesting to see the mines and farms on the way, a few isolated, remote villages, very different from the city. The resort itself was huge, with several attractions to see, the hotel is very nice and well kept. The scenery and environment is excellent, if you are a golf fan, 2 beautiful courses,... More 

Helpful?
Thank NavSin
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

We left Jo'burg just after 4, and 3 hours later we were knocking on Sun City's door. We arrive at Cascades, to smiles all around, what a relief from the Jo'burg sound. We were escorted up to our room and after settling in we headed down to consume. The next morning as we rose to break fast, there was this... More 

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Thank Michael T
Glasgow, United Kingdom
Level Contributor
101 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 1 week ago

This is an amazing place and definitely worth the long drive from Johannesburg. It has activities for all the family at a reasonable cost. I played golf on the Gary Player which was superb and a great experience. I would recommend getting an early tee time. We stayed at Cascades as it was near all the activities, particularly the water... More 

Helpful?
Thank Martin M
Belfast, United Kingdom
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Sun City itself is a beautiful place with alot to do. But I have to say I was very disappointed with Cascades hotel. Myself & my husband arrived for our honeymoon to find the front of hotel looking like a building site due to the entertainment centre refurbishment which we were not notified of & also no water in the... More 

Helpful?
Thank Lauren J
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Arrived at Cascades to find swimming pool under maintenance and no water in it,the Entertainment centre closed for refurbishment till November and all other pools at the Palace,royal baths,valley of waves freezing cold.Pools that were supposed to be heated were frèezing. We ended up staying in the same room as a year prior and we had the same problems -we... More 

Helpful?
1 Thank Julia V
639langa, Manager at Cascades, Sun City, responded to this review

Dear Ms Julia Thank you for taking the time to give us feedback on your recent stay at the Cascades hotel. Please accept my sincere apology for the inconvenience caused. At the beginning of the year we embarked on communication with various partners in the travel chain notifying them about Entertainment Centre renovations and recently about annual pool maintenance. Our... More 

East London, South Africa
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

When I heard that they were revamping the place, I was worried that our annual PSG conference would not be the same...but boy, was I surprised! The "tent- like" conference facilities were better than most hotels and the stay ended up being a brilliant as any previous year...

Helpful?
2 Thank Bernhard S
Level Contributor
100 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
3 of 5 stars Reviewed August 19, 2016 via mobile

The hotel seems to need a bit of an uplift in certain areas. Rooms were perfectly clean but decor could be changed. Mould around the shower and ceiling above the shower were an unwelcome sight. Booked a room for two adults and a child- the room we were provided with had one bed and a sofa bed- which is fine... More 

Helpful?
Thank AwA123
Johannesburg, South Africa
Level Contributor
46 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed August 19, 2016 via mobile

To think this hotel was opened in the early 1980s and still holds such allure and admiration gives a lot of credit to the vision of Sol Kerzner. The hotel has elements that make it 5 star and then some that make it 3 star and thus a 4 rating. The room is well equipped and reasonably up to date.... More 

Helpful?
Thank Sharendra
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed August 14, 2016 via mobile

Booked a room at Cascades for 2 nights. What can I say? It is a 2 star hotel (well, 3 maximum). Old carpets and curtains, dirty bathroom (smells bad by the way), bar is empty (so you can't have a drink or water if you really want to). Have you seen a 5 star hotel without a hairdryer?! Yes, Cascades... More 

Helpful?
1 Thank Yuliya M
kent
Level Contributor
28 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed August 14, 2016 via mobile

This hotel has a very nice atmosphere, the staff are welcoming & it doesn't fail to please. We had a family room which could do with updating but was pleasant enough with good amenities. A bit dark & short of sockets for UK visitors. The sofa bed is too thin & uncomfortable for older children, we should have asked for... More 

Helpful?
Thank peachesKent
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Golf course
  • Spa
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Tumbling water flowing through a tropical forest gives The Cascades hotel in South Africa its name and firmly positions it as one of the most sought-after Sun City accommodation destinations. Experience the romance of the elegant Cascades hotel as you discover the Big 5 in the Pilanesberg Game Reserve or meander underneath the lush forest canopy. Waiting a stone’s throw away from Johannesburg is luxurious accommodation, sophisticated entertainment and the Gary Player Golf Course ... more   less 

Additional Information about Cascades, Sun City

Address: Sun City Road | Sun City Resort, Sun City 0316, South Africa
Location: South Africa > North-West Province > Sun City
Price Range: $202 - $352 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Cascades, Sun City 5*
Number of rooms: 243
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Also Known As:
Cascades Hotel Sun City
Cascades Sun City
Hotel Cascades Sun City
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