Rooms were on point, good for family type with kids. Their response to issues/problems were on point. On average 5mins someone would be already at your room to assist. Awesome time for kids endless activities.
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The Hotel stay was better than what we expected. Check in was prompt and very helpful. Staff was mostly very friendly and wanted to help. Breakfast was amazing and rooms were clean and functional. The wine and fruit basket was a pleasant surprise. Loved the...More
Just about everything about this hotel feels tired and in desperate need of a major update. Yet it works and feels comfortable enough if you feel like Sun City or you have to go to Sun City. Prefer this to the renovated Sun City hotel....More
Enjoyed our stay at Sun City's Cascades Hotel. Awesome breakfast with calming live music played on the piano. Also treated to a complimentary bottle of wine and fruit basket which was a nice surprise. Thanks to Justin at Go2Africa.com for the excellent service and fantastic...More
1. only 2 check in desks for a huge hotel 2. our room had been sold. we were "upgraded" (at a cost) to a room that wasn't a family room, despite booking and paying 2 adults and 2 kids 3. aircon didnt work in the...More