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Cascades, Sun City

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Traveler (415)
Room & Suite (310)
Dining (87)
Overview
  • Excellent29%
  • Very good35%
  • Average19%
  • Poor9%
  • Terrible8%
Travelers talk about
“golf course”(55 reviews)
“luxury room”(13 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
5 Star accommodation
All hotel details
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Reviews (703)
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612 results
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52
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LanguageEnglish
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177
203
118
62
52
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All reviewsgolf coursesantorini restaurantluxury roomtennis courtsnespresso machinecascades poolfabulous stayentertainment centerlost cityfruit basketturn down servicegreat funwater featurespool sidesouth africalong weekendgame drives
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1 - 5 of 612 reviews
Reviewed 2 weeks ago via mobile

Hotel is in shatters. It's too old. They need a renovation. Phones don't work. Light switches not working. Doors notnclosing. I don't recommend to stay for a 5 star. It's better to stay in a 3/4 star.More

Thank Atifnk
Response from Mike M, Public Relations Manager at Cascades, Sun CityResponded 1 week ago

Thank you for your comment and for choosing the Cascades Hotel as your preferred lodging facility for your stay at the Sun City Resort. Thank you for bringing to my attention the various points of concern. These have all been noted and I have discussed...More

Reviewed 2 weeks ago via mobile

The room rates for this hotel is definitely towards the higher end of hotels in SA but the rooms are dated with average service. We booked a room with a sleeper couch for a child but there was no extra set of duvet provided. The...More

Thank Mary L
Response from Mike M, Guest Relations Manager at Cascades, Sun CityResponded 2 weeks ago

Thank you for your comment and for choosing the Cascades Hotel as your preferred lodging facility for your stay at the Sun City Resort. Thank you for bringing to my attention the various points of concern. These have all been noted and I have discussed...More

Reviewed 3 weeks ago via mobile

I had quite high expectations for this hotel given that it purported to be “luxury” accommodation, but I was very disappointed. It is expensive to stay here, even when you convert the cost to dollars instead of rand. The rooms are very outdated and in...More

Thank CoffeePlease2003
Response from Mike M, Guest Relations Manager at Cascades, Sun CityResponded 2 weeks ago

Thank you for your comment and for choosing the Cascades Hotel as your preferred lodging facility for your stay at the Sun City Resort. Thank you for bringing to my attention the various points of concern. These have all been noted and I have discussed...More

Reviewed July 12, 2018 via mobile

Great room service Very friendly housekeeping staff Awesome breakfast loved the salmon Pool was slightly heated that was great Staff tries there best to make it a comfortable Stay We had a great time!

Thank Elena N
Response from Mike M, Guest Relations Manager at Cascades, Sun CityResponded 3 weeks ago

Thanks for staying with us. We appreciate your feedback!

Reviewed July 12, 2018

Whether you are from South Africa or visiting from abroad, this is a "must do" stop for any family. The Cascades Hotel offers excellent service, spacious rooms, comfortable beds and an excellent inclusive buffet breakfast fit for a king. There is so much to do...More

Thank L8travel
Response from Mike M, Guest Relations Manager at Cascades, Sun CityResponded 3 weeks ago

Thanks for staying with us. We appreciate your feedback!

View more reviews
About
Amenities
Top amenities
Pool
Room Service
Restaurant
Free Parking
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Center with Internet Access
Free Parking
Wheelchair access
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Casino and Gambling
Golf course
Tennis Court
Heated pool
Outdoor pool
Details
Price range
$200 - $412 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Great View Hotel in Sun City
#1 Park View Hotel in Sun City
#3 Family Hotel in Sun City
#1 Business Hotel in Sun City
#1 Centrally Located Hotel in Sun City
#3 Mountain View Hotel in Sun City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$200 - $412 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Great View Hotel in Sun City
#1 Park View Hotel in Sun City
#3 Family Hotel in Sun City
#1 Business Hotel in Sun City
#1 Centrally Located Hotel in Sun City
#3 Mountain View Hotel in Sun City
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (415)
Room & Suite (310)
Dining (87)
Pool & Beach (48)
Amenities (144)
Family and Play Areas (6)
Questions & Answers
Ask a question
Shirelle V
June 5, 2018|
Answer
Response from 1Francois1 | Reviewed this property |
Hi we had a king size bed in the room but email the hotel and ask for a king size bed.
1
Vote
Keith G
March 11, 2018|
AnswerShow all 2 answers
Response from Mike M | Property representative |
Good Day Kindly bring a universal plug as most of our international travelers are using it.
0
Votes
Keith G
March 11, 2018|
AnswerShow all 4 answers
Response from sunint | Property representative |
Good Day, The Sun Cascades Hotel does not have universal power points. You may request an adapter upon check in. Yes, it is the M Type plug which has 3 prongs. Regards, Sun Share
1
Vote
Room Tips
"Get a room away from the pool on the ground floor if you with a family"
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"I was at the 5th floor with a nice view of the golf course, i'll definitely prefer this floor again."
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"Higher floor facing over the pool"
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"choose corner room with above 8th floor"
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