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    The Palace of the Lost City

    Sun City Resort off the R556, Sun City 0316, South Africa
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    1/5/2018 1/6/2018
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    Traveler (2555)
    Room & Suite (546)
    Dining (255)
    Overview
    • Excellent65%
    • Very good19%
    • Average9%
    • Poor4%
    • Terrible3%
    Travelers talk about
    “lost city” (252 reviews)
    “crystal court” (70 reviews)
    “tusk bar” (51 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Golf course
    Dry Cleaning
    Water Park
    Kids Club
    Butler Service
    Casino
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    Rooms
    Jan 5Jan 6
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    1 room, 2 adults, 0 children
    Standard Room

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    Write a ReviewReviews (2,037)
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    461 - 465 of 1,505 reviews

    Reviewed June 22, 2016

    One really feels the richness and perfection at every detail. Very attentive staff, plenty of activity alternatives available, beautiful combination of nature and upscale hosting. Installations are absolutely impressive - a real modern times palace - with impecable operating and maintaining.

    Thank Armando F
    Response from francois_dtoit, Guest Relations Manager at The Palace of the Lost CityResponded June 24, 2016

    Dear Armando F your review of the hotel is highly appreciated. Kind regards

    Reviewed June 20, 2016

    I reviewed the Palace before. This time around I hope the photo's convince everybody that this is indeed worth the visit. Every time I visit I am surprised by something new I missed on a previous visit.

    Thank Holidayjunkie2015
    Response from francois_dtoit, Guest Relations Manager at The Palace of the Lost CityResponded June 21, 2016

    Dear Holidayjunkie2015 we thank you for your review and the accompanying photos!! Warm regards

    Reviewed June 18, 2016 via mobile

    What a disappointment! As this was the place we got married we were quite excited returning to a beautiful location...never again. After booking months ahead and confirming our reservation several times we still waited over an hour to check in (bad staff management! ) we...More

    1  Thank daneldv
    Reviewed June 18, 2016 via mobile

    The hotel was really nice. Hospitable staff and very nice hotel. It was a great experience for me and I really enjoyed it. Be careful about traveling in a suitable season. Also it is essential to consult with hotel's receptionist for knowing all options in...More

    Thank mohammad Reza N
    Response from francois_dtoit, Guest Relations Manager at The Palace of the Lost CityResponded June 21, 2016

    Dear mohammad Reza N We are glad you enjoyed your stay with us. Thank you for your review, we appreciate it. Kind regards

    Reviewed June 18, 2016 via mobile

    This is a beautiful hotel with spacious, well equipped rooms. I was very disappointed by the poor restaurant service. Breakfast was chaos. We were made to wait for a table and treated quite rudely. The restaurant didn't seem to cope with the volume of guests....More

    Thank DanellaE
    Response from francois_dtoit, Guest Relations Manager at The Palace of the Lost CityResponded June 24, 2016

    Dear DanellaE Thank you for your critical review of the service at the Crystal Court. Your review has been brought to the attention of the Food & Service Director Yours sincerely

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Spa
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Center with Internet Access
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Spa
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Casino and Gambling
    • Hot Tub
    • Golf course
    • Heated pool
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • $268 - $578 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 335
    • Reservation Options
    • TripAdvisor is proud to partner with Hotwire, Hotels.com, Expedia, Priceline, Travelocity, Agoda, Booking.com, Orbitz, TripOnline SA and Cancelon so you can book your The Palace of the Lost City reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • South Africa >
    • North-West Province >
    • Sun City
    • Also Known As
    • The Palace Of The Lost City Hotel Sun City ,
    • The Palace Of Lost City
    Add Photo Photos
    Traveler (2555)
    Room & Suite (546)
    Dining (255)
    Pool & Beach (226)
    Hotel & Grounds (1883)
    Bathroom (86)
    Family and Play Areas (23)
    Business Center & Event Rooms (6)
    Nearby
    Sponsored by:
    Nearby HotelsSee all 6 hotels in Sun City
    Bakubung Bush Lodge
    845 reviews
    2.38 miles away
     
    Soho Hotel
    501 reviews
    .62 miles away
     
    Kwa Maritane Bush Lodge
    696 reviews
    3.35 miles away
     
    Cascades, Sun City
    646 reviews
    .39 miles away
     
    Nearby Restaurants
    Crystal Court
    326 reviews
    .02 miles away
    Tusk Bar and Lounge
    142 reviews
    .47 miles away
    The Grill Room
    145 reviews
    .01 miles away
    The Raj Restaurant
    257 reviews
    .60 miles away
    Nearby Attractions
    Valley of Waves
    1,172 reviews
    .18 miles away
    Sun City Resort
    393 reviews
    .24 miles away
    King's Tower
    124 reviews
    .02 miles away
    Sun City Casino
    345 reviews
    .60 miles away
    Ask a question
    Questions & Answers
    Dolce F
    December 4, 2017|
    AnswerShow all 5 answers
    Response from sunint | Property representative |
    Dear Valued Guest, A suite would be your preference. This will depend on the number of adults, children and their ages. you may inquire with reservations on +27 11 780 7800 Regards, Sun Share
    0
    Votes
    Ben S
    November 23, 2017|
    AnswerShow all 4 answers
    Response from ebvally | Reviewed this property |
    Yes. They provide a mattress as well and room huge.
    0
    Votes
    Megan V
    September 27, 2017|
    AnswerShow all 7 answers
    Response from st1209 | Reviewed this property |
    Hi there, I don’t believe you can. There are various activities that are included in the price of the room such as access to the valley of the waves, various fun rides, etc. but not all inclusive. I would still recommend it... More
    0
    Votes
    Room Tips
    "Dont go there as a couple"
    Read review
    "Avoid loud rooms overlooking the courtyard where the bar is located"
    Read review
    "I like high floors but be careful if you like to leave your windows open. Monkeys come in."
    Read review
    "upper floors have better views"
    Read review
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