We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

The Palace of the Lost City

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
The Palace of the Lost City
The Palace of the Lost City
Panoramas (19)
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"containerClass":null}
Add Photo Write a Review

1,531 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 1,140: English reviews
Melbourne, Australia
Level Contributor
69 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

From the entry to the great rooms makes you feel you entered a luxury hotel. Great restaurants both for breakfast and dinner choices. Food and drink prices are very reasonable, but South Africa is fairly cheap everywhere.

Helpful?
Thank bruce440
2 reviews
5 of 5 stars Reviewed yesterday NEW via mobile

We had the best time ever. Everything in this hotel is perfect. Start we the awesome smell at the lobby when you do your check in until,huge breakfast,friendly staff and the most comfortable bed!!!Definitely coming back here soon.

Helpful?
Thank Veridiana E
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

We had a family vacation in Sun City vacation club and thought it would be nice to take my wife for a stay in the Palace which is supposed to be the flagship hotel of the resort. Unfortunately I think we would have been better staying at the vacation club as it was way better appointed and refreshed than the... More 

Helpful?
Thank Deon S
Mumbai (Bombay), India
Level Contributor
187 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

True to its name, this Palace reflects Grandeur, Luxury, Art and Elegance. Every nook and corner of this palace exuberates Style and sophistication. Even the hospitality from this Hotel is beyond expectation. Every detailed care is taken to make patrons feel like Kings and Queens. Yeah! you certainly pay bomb but then what this Palace contributes to your experience is... More 

Helpful?
Thank Ozzy-Kunnu
Miami Beach, Florida
2 reviews
1 of 5 stars Reviewed 4 days ago NEW via mobile

Never have a had to write a review about a hotel stay that never took place. I am hoping to take my family on vacation to the resort from Dec 30th - Jan 6th. The web site is a bit confusing so I have left my information on their web site which allows you to request a call back. I... More 

Helpful?
Thank Tom W
Melbourne, Australia
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We were in Sun city 15 years ago staying at the Cabanas and promised ourselves that one day we would return and stay in the Palace. We stayed 5 nights from 31st Aug and it was 5 days we will never forget. The general splendor of the building, the opulence of the dining room and the welcome from all the... More 

Helpful?
Thank JacquelineK47
Bogota, Colombia
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This has been the most beautiful and luxurious hotel that any one can imagine. The customer service is just amazing and so inspiring. I had such amazing experience staying at this hotel that I would love to get back there as soon as possible. The massages by the swimming pool are so amazing.

Helpful?
Thank Jorge Andres R
francois_dtoit, Guest Relations Manager at The Palace of the Lost City, responded to this review

Dear Jorge Andres R We are glad to see we were able to create lasting memories for you. It will be our pleasure to be able to welcome you back to the hotel. Kind regards More 

Riyadh, Saudi Arabia
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago via mobile

It was a lovely place to stay at. It would have been better if they served Hallal food. We had a hard time finding places to eat that were Hallal; we had to leave the hotel room to get food when it would of been nicer if they food came to you!

Helpful?
Thank Mariamkelmasri
francois_dtoit, Guest Relations Manager at The Palace of the Lost City, responded to this review

Dear Mariamkelmasri Thank you for the review of your lovely stay. We have taken note of your comment that you could not easily find Halal venue. The Crystal Court at the Palace is Halal friendly, while the Raj and Food Factory is Halal. Kind regards More 

Samford, Australia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We arrived at The Palace after a 3 day safari south and what a way to finish our short stay in South Africa! We were welcomed by the most friendliest of staff with a welcome refreshment and shown to our room. Check in was a breeze. Even looking at pictures of this fantastic hotel, really didn't prepare us for its... More 

Helpful?
Thank jupiter4361
francois_dtoit, Guest Relations Manager at The Palace of the Lost City, responded to this review

Dear jupiter4361 Your extensive review of your stay is highly appreciated. It will be our pleasure to be able to welcome back to the hotel, once the Entertainment Centre has re opened on 1 November. Kind regrads More 

Worcestershire, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Sorry it has taken me a while to write this review its been a busy few months for me. My husband and I stayed at The Palace in January. We were blown away by the Grand Surrounding. We received a Warm Welcome at The Entrance. Loved the welcome drinks on arrival. Having our luggage taken our room and our delicious... More 

Helpful?
1 Thank Julleen21
francois_dtoit, Guest Relations Manager at The Palace of the Lost City, responded to this review

Dear Julleen21 your review of your stay at the Palace is highly appreciated. We look forward welcoming you back in January 2017! Kind regards More 

Questions? Get answers from hotel staff and past guests. Ask a question

2,174 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (1669)
Viewed
Dining (146)
Viewed
Hotel & Grounds (524)
Viewed
Room/Suite (147)
Viewed
Bathroom (60)
Viewed
View from Room (49)
Viewed
Pool/Beach Area (136)
Viewed
Family/Play Areas (12)
Viewed
Business Center/Function Rooms (2)
Viewed
Other (593)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (403)
Viewed
Amenities (33)
Viewed
Luxury Family Room (78)
Viewed
Luxury Room with Pool View (71)
Viewed
Luxury Twin Room (81)
Viewed
Dining (41)
Viewed
The Hotel (71)
Viewed
The Palace Pool Deck (28)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (102)
Viewed
Hotel & Grounds (24)
Viewed
View from Room (2)
Viewed
Dining (9)
Viewed
Room/Suite (38)
Viewed
Pool/Beach Area (4)
Viewed
Bathroom (1)
Viewed
Business Center/Function Rooms (3)
Viewed
Other (21)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Sun City
0.8 mi away
Cascades, Sun City
Cascades, Sun City
#3 of 6 in Sun City
4.0 of 5 stars 509 reviews
238.0 mi away
Sun City Hotel
Sun City Hotel
#4 of 6 in Sun City
3.5 of 5 stars 382 reviews
2.8 mi away
Bakubung Bush Lodge
Bakubung Bush Lodge
#1 of 3 in Pilanesberg National Park
4.5 of 5 stars 637 reviews
Show Prices
Show Prices
Show Prices
3.0 mi away
Kwa Maritane Bush Lodge
Kwa Maritane Bush Lodge
#2 of 3 in Pilanesberg National Park
4.0 of 5 stars 535 reviews
13.2 mi away
The Royal Marang Hotel
The Royal Marang Hotel
#1 of 12 in Rustenburg
4.5 of 5 stars 128 reviews
24.2 mi away
Safari Lodge Hotel & Convention Centre
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Spa
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
  • Golf course
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Palace of the Lost City hotel in South Africa lavishes its guests with 5-star service. From the distinctive grandeur of the African Suite to the King Suite with its unforgettable maple paneling, delicately coloured ceilings and stunning views over the Lost City. Each room of this Sun City resort offers royal hospitality situated close to the Valley of the Waves and a short drive away from Johannesburg. ... more   less 

Additional Information about The Palace of the Lost City

Address: Sun City Resort off the R556, Sun City 0316, South Africa
Location: South Africa > North-West Province > Sun City
Price Range: $254 - $507 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Palace of the Lost City 5*
Number of rooms: 335
Reservation Options:
TripAdvisor is proud to partner with Agoda, Booking.com, Priceline, Odigeo and Jetsetter so you can book your The Palace of the Lost City reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Palace Of The Lost City Hotel Sun City
The Palace Of Lost City
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay