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The Palace of the Lost City

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Traveler (2927)
Room & Suite (638)
Dining (275)
Overview
  • Excellent63%
  • Very good20%
  • Average9%
  • Poor4%
  • Terrible4%
Travelers talk about
“lost city”(264 reviews)
“crystal court”(74 reviews)
“tusk bar”(57 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star accommodation
All hotel details
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Reviews (2,266)
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1,664 results
Traveler rating
950
351
183
101
79
Traveler type
Time of year
LanguageEnglish
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950
351
183
101
79
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All reviewslost citycrystal courttusk barthe grillhigh teaoysterssushiover the topsouth africaamazing hotelother hotelsout of this worldbreakfast buffetwave pooltreated like royaltywater parkbit dated
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1 - 5 of 1,664 reviews
Reviewed 2 days ago via mobile

The stay was nice the rooms re nice and big but very dated and needs a serious upgrade the cascades I feel Offera better value for Money however the high tea and the breakfast is amazing at the palace. The shuttle service is nice that...More

Thank Reywoeke4u
Response from Caron651, Manager at The Palace of the Lost CityResponded today

Dear Valued Guest Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. Thank you for your very...More

Reviewed 3 days ago via mobile

What an amazing two nights spent at the palace! Loved every moment, the ambiance was so relaxed with the African theme, loved the elephants all over the place as it's my favourite animal. From check-in to check-out, we were treated like royalty. We stayed in...More

Thank GadgetGir1
Response from Caron651, Manager at The Palace of the Lost CityResponded today

Dear Valued Guest Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. Thank you for your very...More

Reviewed 5 days ago via mobile

The entire experience is magical from the accommodation to the palace garden paths to the breakfast with the very friendly and unbelievably talented Robert the pianist playing your favorite melodies. We stayed in a junior suite which was spacious enough. Fruit basket and appetizers brought...More

Thank Alan K
Response from Caron651, Manager at The Palace of the Lost CityResponded 5 days ago

Dear Alan Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. Thank you for your very kind...More

Reviewed 1 week ago

Went on a tour to Africa. Stayed there. Was BEAUTIFUL! Nice dining area. Have a guy named Robert doing a phenomenal job on the piano.. Pool... + loads of stuff to do there on premises. Or they'll drive you do some of the attractions. Had...More

Thank Lapuks
Response from Caron651, Manager at The Palace of the Lost CityResponded 1 week ago

Dear Valued Guest Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. Thank you for your very...More

Reviewed 1 week ago via mobile

My new husband and I stayed at the palace for a week for our honeymoon. We were completely blown away. We have stayed in a few luxury hotels and this was by far the most stunning. The attention to detail in the hotel was insane,...More

Thank GemmaStew
Response from francois d, Guest Relations Manager at The Palace of the Lost CityResponded 1 week ago

Dear GemmaStew thank you for choosing The Palace as your honeymoon destination!! Great to see that we made your honeymoon such a memorable occasion, and that you enjoyed your time with us. Please accept my apologies on behalf of the hotel for Zandi's unacceptable rude...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Spa
Fitness Center with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Business Center with Internet Access
Room Service
Wheelchair access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Spa
Fitness Center with Gym / Workout Room
Bar/Lounge
Casino and Gambling
Hot Tub
Golf course
Heated pool
Adult pool
Outdoor pool
Details
Price range
$265 - $542 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
$265 - $542 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveler (2927)
Room & Suite (638)
Dining (275)
Pool & Beach (239)
Amenities (34)
Family and Play Areas (23)
Business Center & Event Rooms (3)
Questions & Answers
Ask a question
Tiyiselani G
August 2, 2018|
Answer
Response from Edward Teboho T | Reviewed this property |
HI - The Palace of lost city will cost you R4409 Per night , Cabanas Sun City will cost you R1720 per night - It varies and depend on your taste and your affordability
0
Votes
Tiyiselani G
August 2, 2018|
AnswerShow all 2 answers
Response from 777SouthAfrica | Reviewed this property |
I would check the different websites as prices change and some have specials from time to time.
0
Votes
dacranjel
August 2, 2018|
AnswerShow all 8 answers
Response from Snethemba Z | Reviewed this property |
There’s no specific dress code just look decent and comfortable and you good to go 😊
0
Votes
Room Tips
"I dont think there are any!"
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"all the rooms , I think , are beautifully located whether you're looking out on the garden or the pool"
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"Almost all the rooms have a nice view.."
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"Rooms looking over the pool area have best the views"
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