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Sparkling Waters Hotel & Spa

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Sparkling Waters Hotel & Spa
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88 Reviews from our TripAdvisor Community

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Showing 87: English reviews
Rustenburg, South Africa
Level Contributor
4 reviews
4 hotel reviews
Reviewed 2 days ago NEW via mobile

Thank you to Amanda and the day spa staff at Sparling Waters. They made us feel welcome from the moment we enter. We had the spa facilities for our group of 17 ladies for the whole morning. Treatments were of the highest quality. Additionally our lunch was served at the spa itself. Cocktail were also served to ladies to enjoy... More 

Helpful?
Thank carien l
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 6 days ago NEW via mobile

What a pleasant surprise to discover this delightful resort. I had the opportunity of spending 3 days and two nights at this resort. Ok from the onset I knew that there was building works going on but this did not deter the staff or the quiet ambience of the surroundings. At a first glance it did not seem to like... More 

Helpful?
Thank N3324KYmarios
2 reviews
Reviewed 2 weeks ago via mobile

Understandably the hotel is under renovation which are very disruptive. We came for my birthday weekend to find the room decorated like something from the 90s and overpriced. Our phone didn't even work and the power constantly went off all the time. The dinner and breakfast was in the coference centre and way below standard. Every time we dined there... More 

Helpful?
Thank Carmen L
Johannesburg, South Africa
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

Rooms were up to standard and as I was with my husband it was we were on our second honeymoon. We were treated with high respect and the food and rooms were out of this world. Sporting activities for everyone.

Helpful?
Thank Dinkwetse M
Southampton, United Kingdom
Level Contributor
35 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 3 weeks ago

This is my third visit, accompanying friends who visit regularly. It was one of the most frustrating and disappointing weekends while on holiday in South Africa. Stone cold therapy pool in the spa and barely lukewarm jacuzzi. Staff claimed that they had reported it to management. We did the same but the receptionist just stared at us. Since my friend... More 

Helpful?
Thank Elizabeth E
Johannesburg, South Africa
Level Contributor
3 reviews
Reviewed 4 weeks ago

We have been visiting Sparkling Waters Hotel for a number of years for the relaxing atmosphere, good food and friendly staff. The hotel is now under new management and they are busy with renovations to upgrade, but we thought that should not detract from our stay, but sadly this was not the case. The quality of food was below average,... More 

Helpful?
Thank goltie
Nelspruit, South Africa
Level Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 20, 2016 via mobile

I book in to have a restaurant at the hotel and i was happy with the service and food was good was not great but it was good like how friendly the staff was and the bar so very quaint and friendly as well.😄

Helpful?
Thank mikewolfman
Johannesburg, South Africa
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed June 20, 2016

My Family and I have been to Sparkling Waters on a number of occasions,but this was our first Winter visit.Our overiding impression,is a resort that is living on its reputation,but there are clear signs that this is wearing very thin.The rooms are clean and well maintained,but very dated,old carpet,ancient TV'S,and bathrooms,that scream of the 80's.Without any heated pools,the Grandchildren had... More 

Helpful?
Thank Harryeli
Krugersdorp, South Africa
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed May 14, 2016

We used to stay here often but on our last visit we see the place is looking shoddy and the food is nowhere near the standard we expected. Rates have gone through the roof and to describe the spa as the world's best is stretching things a bit. The area where the spit is held is decidedly grubby. I ordered... More 

Helpful?
1 Thank 451Duncan
Paul B, Owner at Sparkling Waters Hotel & Spa, responded to this review

Thank you for your Tripadvisor review. Your thoughts are extremely valuable to us, and these assist us in continuous improvements to our service delivery. Mostly we receive positive feedback about our country atmosphere and good food, so I was disappointed to read that you did not enjoy certain aspects of your stay with us. As a result of your comments,... More 

1 review
Reviewed May 9, 2016

Rooms not up to standard. Over priced dinner, charged double than what was quoted. Slap in the face reply when complaint was sent to management!!! Will never stay there again, allthough spa was excellent, will rather stay at close by lodge and drive there for the spa experience

Helpful?
Thank Pierre D
Paul B, Owner at Sparkling Waters Hotel & Spa, responded to this review

Thank you for your Tripadvisor review. All comments and thoughts are received positively. We use guest feedback in staff training sessions in efforts to continuously improve our service delivery. We are a 3 star family resort hotel with a recently refurbished Conference Centre. Room refurbishment is ongoing, together with some Executive Rooms. We are sorry if you did not find... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Spa
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Spa
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Family resort hotel in the Magaliesberg Mountains, approx 35 kms from Rustenburg, 1 hour from Pretoria, and 1.5 hours from Johannesburg. Ideally located for a convenient break away from the cities of Gauteng. Our motto is 'The getaway that's not faraway'. Both Sparkling Spa and Magaliesberg Canopy Tour are located on the property. ... more   less 

Additional Information about Sparkling Waters Hotel & Spa

Address: Rietfontein Farm JQ 348, Rustenburg 0300, South Africa
Location: South Africa > North-West Province > Rustenburg
Price Range: $78 - $147 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sparkling Waters Hotel & Spa 3*
Number of rooms: 56
Reservation Options:
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Hotel Style:
#4 Spa Hotel in Rustenburg
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Questions & Answers

Here's what travelers have asked, with answers from Sparkling Waters Hotel & Spa staff and other travelers.
1 question
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Soweto, Gauteng, South Africa
over a year ago

See all questions (1)

Questions? Get answers from Sparkling Waters Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Don't go. And if you do insist on a room that has been upgraded and has new pillows and television.”
 of 5 bubbles 136ElizabethE, 3 weeks ago | Read review
“No comment.”
 of 5 bubbles tebogom637, Feb 5, 2016 | Read review
“Rather go for executive suites as they are closer to everything and also look a bit more modern.”
 of 5 bubbles KarunaMO, Feb 5, 2016 | Read review
“A friend stayed in rm #5 - lot of traffic through there. Cleaner left door open and friend had $50.00 stolen. Don't leave valuables out.”
 of 5 bubbles 899markg, Jan 14, 2016 | Read review
“The small premium for an executive room is worth paying”
 of 5 bubbles 130kenc, Nov 29, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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