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Shepherd's Tree Game Lodge

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365 Reviews from our TripAdvisor Community

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Showing 315: English reviews
1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

The lodge is first class and the staff is very friendly. The game drives are very good. Just make sure you take some very warm clothing for the Game drive. I would also definitely recommend going on the game walk as it's an unforgettable experience being able to spend time right in the bush with the animals.

Helpful?
Thank Gregory M
Johan E, General Manager at Shepherd's Tree Game Lodge, responded to this review

Dear Gregory M Thanks so much for this review of Shepherds Tree Game Lodge, and for rating us "first class". It is always wonderful to know our valued guests had a good stay, and we hope to see you again soon. Kind Regards The Shepherds Tree team More 

Warwick, New York
1 review
5 of 5 stars Reviewed 5 days ago NEW

My family and I travelled from NY in June spent 3 nights at the lodge, we were met by staff who just went out of their way to make the whole experience fantastic. Food was great, spa was great but new Jason our guide, made the game view out of this world. We saw the big 5, a lion kill,... More 

Helpful?
Thank sosuds
Johan E, General Manager at Shepherd's Tree Game Lodge, responded to this review

Dear sosuds Thank you for your positive review of Shepherds Tree Game Lodge. It is good to know you had a fantastic experience with us, and I'll be sure to share this with your guide Jason as well. We hope to see you again on your next visit to South Africa. Kind Regards The Shepherds Tree Team More 

Jacksonville, Florida
Level Contributor
10 reviews
4 hotel reviews
3 of 5 stars Reviewed 1 week ago

Now it's true I was not as vigilant as I should have been while traveling ie: leaving my wallet in the room while I was off eating breakfast,etc, but on my actual birthday I was scheduled for a massage and as I was digging through my wallet to see if I could splurge for an extended massage I found I... More 

Helpful?
Thank Adventure4eva
Johan E, General Manager at Shepherd's Tree Game Lodge, responded to this review

Dear Adventure4eva Thank you for your valuable feedback. We view your concerns in a very serious light and are truly sorry that you did not receive the outcome you expected regarding this very unfortunate event. Unfortunately though, since you admitted that your money could have gone missing from another property I could not do much more, as explained to you... More 

Johannesburg, South Africa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The single best customer service experience I have ever had. The staff are consistently friendly, helpful and accommodating, always smiling. It is my 3rd visit in 6 weeks. The quality of the lodge, game viewing experience and professionalism is exceptional.

Review collected in partnership with this hotel

Helpful?
1 Thank 387colina
Johan E, General Manager at Shepherd's Tree Game Lodge, responded to this review

Dear 387colina It is wonderfull receiving feedback such as yours and we thank you for that. We try very hard to maintain our levels of customer service and after reading reviews such as this one, it motivates us to keep at it and do even better. We are glad you found us to be "exceptional", and I will share your... More 

Chicago, Illinois
1 review
5 of 5 stars Reviewed 1 week ago

The experience went above and beyond what I had expected. Every meal was delicious. Our room was very nice. During our drive we had an angry elephant charge at us and our ranger was very calm and professional and got the elephant to go away. It was exciting, beautiful, and completely awe inspiring. I can't think of a single negative... More 

Review collected in partnership with this hotel

Helpful?
Thank MichelleStates
Johan E, General Manager at Shepherd's Tree Game Lodge, responded to this review

Dear Michellestates Me and my team is extremely happy to learn that you found your recent stay with us to be "Absolutely Amazing", and receiving feedback like yours is the very reason we are always trying to improve and over deliver on our valued guests wildest expectations... You never know what to expect out on Safari, and I am glad... More 

New York City, New York
1 review
5 of 5 stars Reviewed 1 week ago

The lodge and living facilities are 5 star, the food is excellent and the service was great. I highly recommend asking for Jason Hattingh to be your guide as he made our experience second to none. His enthusiasm, energy, and friendly demeanor made us look forward to every game drive. In the first two days, we saw lions, a leopard,... More 

Helpful?
Thank mutumbo66
Johan E, General Manager at Shepherd's Tree Game Lodge, responded to this review

Dear Mutumbo66 Thanks so much for your review of Shepherds Tree Game Lodge. Myself and my team is happy to learn that you found our food and service to your satisfaction, and even more so that you managed to thoroughly enjoy your Safari experience with Jason. Ill be sure to share this with him as well. We hope you visit... More 

Sandton
1 review
5 of 5 stars Reviewed 2 weeks ago

If you are looking for the ultimate bush experience whilst surrounded by luxurious hospitality, Shepherd's Tree is your destination. The rooms, the staff, the food...par Excellence. Serene, scenic, surreal...splendid indeed. Highly recommended.

Review collected in partnership with this hotel

Helpful?
Thank veerand2016
Johan E, General Manager at Shepherd's Tree Game Lodge, responded to this review

Dear Veerand2016 Thank you for taking the time to review Shepherds Tee Game Lodge. It is wonderful for me and my team receiving feedback such as yours, and we are delighted that you found our rooms, staff and food to live up to your expectations. We hope to see you again soon. Kind Regards The Shepherds Tree Team More 

Johannesburg, South Africa
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

I have been so many lodges but Shepherd's Tree stands out from all of rest.From the second we got there it was absolute bliss. The food was so scrumptious and the hospitality was out of this world. The accommodation was luxurious and the bathrooms were just incredible with the most beautiful outdoor shower . The game drives were informative and... More 

Helpful?
Thank CarinDavidson
Johan E, General Manager at Shepherd's Tree Game Lodge, responded to this review

Dear Carin Thank you so much for your review of Shepherds Tree Game Lodge. It is always rewarding to know that we met or exceeded our guests expectations, and is delighted to learn that you found our hospitality, food and accommodation to your satisfaction. We hope to see you again in future (maybe for your birthday this time...) Kind Regards... More 

Johannesburg, South Africa
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

What was an otherwise nice weekend at the tree game lodge we completely ruined by a faulty smoke alarm that started beeping intermittently at 2 in the morning. Unfortunately I could not trace the problem in a morning daze and thought it was from a neighbour or surrounds. Eventually gave up at 7 in the morning and called the reception... More 

Helpful?
Thank AkashM1975
Johan E, General Manager at Shepherd's Tree Game Lodge, responded to this review

Dear AkashM1975 I do apologize for the difficulties you experienced during your stay in February because of a faulty smoke alarm. This normally happens as an early warning that the alarm battery is about to die, and unfortunately this warning can occur during anytime and is beyond anyone's control. I am however glad that they did manage to sort it... More 

Johannesburg, South Africa
1 review
5 of 5 stars Reviewed 3 weeks ago

I have stayed at many nice places, but arriving at Shepherds Tree Lodge and being welcomed with amazing friendly staff made the stay enjoyable. Breath taking views from the rooms and pool area. Game drives were fun and worth waking up in the early AM. Staff was always friendly and always willing to help whether asked for it or not.... More 

Review collected in partnership with this hotel

Helpful?
Thank Smartiez
Johan E, General Manager at Shepherd's Tree Game Lodge, responded to this review

Dear Smartiez Thank you for taking the time to review Shepherds Tree Game Lodge. It is always nice to learn that our guests enjoyed their stay and we are delighted to learn that you rate us as one of the best places you have ever stayed. We appreciate this and hope you visit again soon. Kind Regards The Shepherds Tree... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Room Service
  • Free Parking
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Paid Internet
Services
  • Free Breakfast
  • Laundry Service
  • Room Service
  • Free Parking
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Skirting the northern slopes of an amphitheatre within the Pilanesberg Game Reserve lies Shepherd’s Tree Game Lodge, the lodge enjoys unrestricted vistas of the wilderness area of this big 5 wildlife sanctuary. Sweeping patios and sun decks adjoin the generous guest entertainment areas and rim-flow swimming pool. A gourmet restaurant, open entertainment decks, cigar lounge and gift gallery are amongst some of the facilities that discerning guests will find during their African safari. The lodge also includes a conference facility and Amani Spa. Attention to detail extends beyond the pleasure of your hosts, and is perhaps only rivaled by the contemporary cuisine, freshly prepared by dedicated chefs. Shepherd’s Tree features 13 double and 4 executive suites accommodating a maximum of 60 guests. Absolute privacy is ensures through the linear positioning of the suites along an elevated contour line, and providing panoramic vistas of the reserve. Each chalet features full en-suite bathrooms, tea and coffee making facilities, mini bar and safe. Whilst some of our guests will find proximity to the Sun City complex appealing, most of our guests are at Shepherd’s Tree for the thrill and excitement of big game viewing from the comfort of our custom built game viewers. Qualified and experienced guides are tasked with the pleasure of interpreting the sights and sounds of this vast wildlife sanctuary. The reserve is home to the big 5 and cheetah, wild dogs and hippo. Guests are encouraged to join their guide and host on 2 daily safaris, designed around optimal game activity periods, these occur in the early morning and in the late afternoon and evening, the afternoon safari is punctuated by a sundowner stop before continuing into the night with the use of a powerful spotlight. ... more   less 

Additional Information about Shepherd's Tree Game Lodge

Address: Pilanesberg Game Reserve | Sun City, Pilanesberg National Park 316, South Africa
Location: South Africa > North-West Province > Pilanesberg National Park
Price Range: $347 - $783 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shepherd's Tree Game Lodge 5*
Number of rooms: 30
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Also Known As:
Shepherd`s Tree Game Hotel Pilanesberg National Park
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