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Shepherd's Tree Game Lodge

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1 room 2 adults 0 children
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450 Reviews from our TripAdvisor Community

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Showing 381: English reviews
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Frankfurt, Germany
Reviewed yesterday NEW

We had a wonderful stay at the Shepherd's Tree Game Lodge. Actually our holiday was planned in Madikwe but the weather made it impossible. The alternative "Shepherd's Tree Game Lodge" was a perfect alternative! We enjoyed every minute and can recommend this lodge without hesitation.

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Helpful?
Thank guenter123e
eMalahleni, South Africa
Reviewed yesterday NEW

The service could be more up to standard. When arriving in the dining room esp for breakfast the staff could inform the visitors about eggs that are available. The coffee etc. could also be served more efficiently. While during the lunch and dinner drinks should be served with more efficiency as well. The rooms could also have an information list...

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Thank Robyn M
New York City, New York
Reviewed 4 days ago NEWvia mobile

We just departed a fantastic 4 days at Shepherds tree lodge. The lodge and it's exceptional staff truly went above and beyond to accommodate this rather high maintenance groups of Americans. The Pilanisburg Game Reserve is beautiful on its own, but the hotel service, food, and accommodations far exceeded our expectations. The rooms are American 4 star level (think Marriot/or...

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Thank ebgnyc
Johannesburg, South Africa
Reviewed 1 week ago

Cole the game ranger was useless !! he did not offer any information. He was not enthusiastic and didn't really care about his guests. Very Disappointing !! No water in the room at night ! No water in JEEP. Nothing even offered during the Game drive. We Were given stale crisps two days in a row. Our jeep was packed...

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Thank C2401ARcindyp
Johan E, Manager at Shepherd's Tree Game Lodge, responded to this review

Dear C2401ARcindyp Thank you for taking the time to review your recent stay at Shepherds Tree Game Lodge. After thorough investigation, and considering all the facts regarding your concerns, I would like to offer you a sincere apology for not being able to meet all of your expectations, and for the fact that our standard offerings as a non-self catering...

Zug, Switzerland
Reviewed 1 week ago

We were impressed by the friendly service and the authenticity, and liked everything about this place. The staff is very professional and kind, everything is super clean. The room is well equipped and the bathroom with outside shower very spacious. Liked the swimming pool with the view and the immediate surrounding area of the hotel with lots of birds. The...

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1Thank Miller A
Johan E, General Manager at Shepherd's Tree Game Lodge, responded to this review

Dear 691millera Thank you very much for this review of Shepherds Tree Game Lodge, me and my staff appreciates this a lot. It is always nice knowing we met our guests expectations and we are delighted to hear you are already planning your next trip. Cant wait to welcome you back... Kind Regards The Shepherds Tree Team

Haarlem, The Netherlands
Reviewed 1 week ago

This place is so amazing it took me two days to realise there was no TV in the room! We had a full board safari weekend, the food was superb, the rooms spotless and the views from the window were simply awesome. Loved the outdoor shower, it was kind of liberating and also interesting to use in the rain! We...

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1Thank DebbieINLux
Johan E, General Manager at Shepherd's Tree Game Lodge, responded to this review

Dear DebbieINLux Thank you for taking the time to write such a detailed review. It makes me and my team very happy knowing our guests had a good time and we met expectations. I'll convey your thoughts to Cole as well, and we hope you afford us another visit soon. Kind Regards The Shepherds Tree team

Reviewed 1 week ago via mobile

A truly unforgettable experience from arrival to departure the staff attentive and friendly to the chefs that cooked the most amazing food The game rangers especially our, drive Wayne who went out of his way to find all the animals the guests wanted to see a destination in South Africa that is, worth every minute

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2Thank Gabby A
Johan E, General Manager at Shepherd's Tree Game Lodge, responded to this review

Dear Dave & Gabby Thank you very much for this review of Shepherds Tree Game Lodge. It is satisfying knowing we managed to give you an unforgettable experience and you found our food and game drives satisfactory. I'll convey you thoughts to my chefs and Wayne, and hope to see you again soon...

Reviewed 2 weeks ago

From the moment we arrived at Shepherd's Tree Lodge we were treated like we were the only guests at the lodge! The staff knew what we wanted even before we knew we wanted it. Our room was superb and the attention to detail exceptional. Both my husband and I travel all over the world and we have stayed in some...

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1Thank Joan A
Johan E, General Manager at Shepherd's Tree Game Lodge, responded to this review

Dear Joan A Thank you so much for your review and the kind words, it is wonderful to know you rate as up there with some of the best in the world, and this is indeed a very big compliment. Thank you for that, we are constantly striving to improve and feedback such as your makes it all worth the...

Falkirk, United Kingdom
Reviewed 2 weeks ago

Our family suite was superb, comfy beds, lovely bathrooms, air con etc. Game drives were really good, made even better by our ranger Cole. He made each drive more interesting because of his enthusiasm, patience and knowledge. Food was excellent from breakfast to dinner. Staff were unbelievable friendly and attentive. Overall a great experience

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Helpful?
1Thank Lynn M
Johan E, General Manager at Shepherd's Tree Game Lodge, responded to this review

Dear Lynn M Thank you for your review, I am glad to learn that we met your expectations and you found our Rooms, and Game drives satisfactory. I'll convey your thoughts to Cole as well. We hope to welcome you back sometime in future. Kind Regards The Shepherds Tree Team

Reading, United Kingdom
Reviewed 2 weeks ago

Beautiful hotel set in the reserve, friendly staff, the bar, lounge and dining areas are tasteful and elegant. Stunning room furnished to a high standard, large bathroom with additional outside shower. Lovely views from all areas. Game drive out of this world, great rangers and access to a wonderful reserve.

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1Thank Beverley M
Johan E, General Manager at Shepherd's Tree Game Lodge, responded to this review

Dear Beverley M Thank you so much for your positive review of Shepherds Tree Game Lodge and rating us an "Amazing Place", It was a pleasure hosting you and we hope to see you again soon. Kind Regards The Shepherds Tree Team

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Skirting the northern slopes of an amphitheatre within the Pilanesberg Game Reserve lies Shepherd’s Tree Game Lodge, the lodge enjoys unrestricted vistas of the wilderness area of this big 5 wildlife sanctuary. Sweeping patios and sun decks adjoin the generous guest entertainment areas and rim-flow swimming pool. A gourmet restaurant, open entertainment decks, cigar lounge and gift gallery are amongst some of the facilities that discerning guests will find during their African safari. The lodge also includes a conference facility and Amani Spa. Attention to detail extends beyond the pleasure of your hosts, and is perhaps only rivaled by the contemporary cuisine, freshly prepared by dedicated chefs. Shepherd’s Tree features 13 double and 4 executive suites accommodating a maximum of 60 guests. Absolute privacy is ensures through the linear positioning of the suites along an elevated contour line, and providing panoramic vistas of the reserve. Each chalet features full en-suite bathrooms, tea and coffee making facilities, mini bar and safe. Whilst some of our guests will find proximity to the Sun City complex appealing, most of our guests are at Shepherd’s Tree for the thrill and excitement of big game viewing from the comfort of our custom built game viewers. Qualified and experienced guides are tasked with the pleasure of interpreting the sights and sounds of this vast wildlife sanctuary. The reserve is home to the big 5 and cheetah, wild dogs and hippo. Guests are encouraged to join their guide and host on 2 daily safaris, designed around optimal game activity periods, these occur in the early morning and in the late afternoon and evening, the afternoon safari is punctuated by a sundowner stop before continuing into the night with the use of a powerful spotlight. ... more   less 

Additional Information about Shepherd's Tree Game Lodge

Address: Pilanesberg Game Reserve | Sun City, Pilanesberg National Park 316, South Africa
Location: South Africa > North-West Province > Pilanesberg National Park
Price Range: $457 - $1,249 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shepherd's Tree Game Lodge 5*
Number of rooms: 30
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Also Known As:
Shepherd`s Tree Game Hotel Pilanesberg National Park
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Questions & Answers

Here's what travelers have asked, with answers from Shepherd's Tree Game Lodge staff and other travelers.
6 questions
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Questions? Get answers from Shepherd's Tree Game Lodge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“It looks like all rooms face out over the plains, you can't get a bad room.”
  • From the balcony looking at our neighbours house
  • From the bathroom looking at our balcony, which overlooked the plains
  • No neighbours for miles
  • View from the balcony
  • Huge bed looks out the windows to the sprawling plains
  • Massive bed with 4 poster nets that they open around the bed at night
  • Outdoor shower!
 of 5 bubbles DebbieINLux, 1 week ago | Read review
“All have outstanding rooms, closer to main hotel better but golf cart transport availible”
 of 5 bubbles 749beverleym, 2 weeks ago | Read review
“Room 17, Executive, all inclusive package (all meals plus morning and evening game drives)”
 of 5 bubbles RDPWAP, 4 weeks ago | Read review
“just excellent views from the room. ”
 of 5 bubbles aluisman, 4 weeks ago | Read review
“Lower numbers are nearer the hotel/pool/restaurant/bar - higher numbers are a short buggy ride away.”
  • Balcony.
  • Balcony view.
  • Pilanesberg view
 of 5 bubbles 549rickyj, Jan 19, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question