Rooms very dark inside, antique wardrobes that are full of dust. Room 5 next to Ocean basket eating area. You can imagine the noise. Room wasnot sound proof. Room 4 and 5 have an inside door that seperates the rooms. This door does not reach the floor. It has a gap of about 4 to 6cm. Light from other room was coming in and sounds could be heard. Eventually had to stuff a pillow to cover gap. No curtains in the rooms. Blinds that dont close properly . Restaurants were good. Rooms especially the old side were bad. When booking request for the new side.
This is my third stay at this wonderful establishment, I wanted to stay in my previous room but unfortunately it was booked. The room I was booked into was as amazing as the one I wanted, comfortable beds and very clean bathrooms. My entire week was stress free and I truly enjoyed my stay. The staff was extremely helpful and assisted with a welcoming smile. This is my regular place whenever I'm in town.
Not very happy with HHH today. I phoned to make a booking and requested proforma invoice to generate voucher from employer. I was requested to put this in email which immediately did. I had a choice between deluxe and std room. After not receiving any proforma invoices I followed up twice. In writing. Then I phoned to ask for an update and was told I would be phoned back. I only received an email early evening to inform me that they are fully booked. I replied expressing my dissatisfaction but have yet to receive a reply or apology. Not happy. I was left stranded and had to reschedule all my meetings.
Beautiful, clean, cosy, relaxing place. Friendly staff, great restaurants around the area. Had a great stay. I would definitely recommend it to anyone who wants to have some time to themselves, can literally come chill here and relax.
much bigger and better than the photos make it seem, really difficult to point out flaws here. from pre check in and arranging goods to be sent down and arranging early check in and out was welcomed with no questions. ladies gladly assisted with some documents i needed to print to arranging extra waters for the room. nice gym on premises with great facilities all round. As for the rooms Dstv Aircons Kettles fridges 2 downfalls room 36 seems to have no sound dampening in the room as i heard my naighbor's phone calls at 11 Pm and 6 Am and the drain gurgles now and then. Otherwise loving my stay and excited to come back in 2 weeks