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Australian Arms

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Australian Arms
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33 Reviews from our TripAdvisor Community

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Showing 32: English reviews
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed June 11, 2016 via mobile

Don't even go there. No receptionist on duty when we arrived - she had gone home. We were allocated the honeymoon suite - gloomy and very uninviting. The plug socket was falling out of the wall with a kettle balanced on a chair. Only two sachets of instant coffee and creamer were provided . Bar fridge in old TV unit... More 

Helpful?
Thank Bronwyn M
Johannesburg, South Africa
1 review
2 of 5 stars Reviewed June 9, 2016

Linen not changed for a week and no bread on Friday during breakfast. The rooms were not cleaned had to and request for services and ask for toilet paper. I was sick with flu and needed warm place but air-conditioner was not working fully

Review collected in partnership with this hotel

Helpful?
Thank thulaniwisemanm

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Hazyview, South Africa
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed April 27, 2016

If you want the feeling having done a time jump, that's the place to go. Staying like the gold diggers elite, what a great ambience! Unfortunately the breakfast also made you feel like back in the days. Very limited choice, no freshly brewed coffee and some juice which we called "Plastik" There seemed to be a problem that the new... More 

Review collected in partnership with this hotel

Helpful?
Thank Abangane
Bloemfontein
1 review
1 of 5 stars Reviewed April 18, 2016

Dstv unplugged, had to move the cupboard myself to find the plug, no hot water for a shower in the morning, im never coming back, worst place I have been in, table uneven couldn't work as it kept moving and my laptop nearly fell off.

Review collected in partnership with this hotel

Helpful?
Thank 133sydneyt
Hartbeespoort, South Africa
1 review
3 of 5 stars Reviewed April 14, 2016

I enjoy staying at The Australian Arms whenever on a trip to Kimberley, but lately the breakfast service is not up to standard. To get a better rating I would seriously suggest quality, on time breakfast. When I arrange to have breakfast at 7am, I expect to have breakfast at 7am, not waiting for the kitchen to open at 7:10... More 

Review collected in partnership with this hotel

Helpful?
Thank carln558
Amsterdam, The Netherlands
Level Contributor
80 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed April 2, 2016

This guesthouse is located within the Big Hole Complex - the open air museum attached to the big mining hole. Reception was open during daylight hours and both staff and management were most friendly, helpful and cheerful. Standard breakfast buffet was offered, but for superior coffee you may want to visit the cofffeeshop in the Big Hole entrance area. The... More 

Helpful?
Thank Pieter O
Ponta Mamoli
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed February 8, 2016

The service and hospitality was very good. The room was comfortable. The location was very central in town and convenient. All was good and enjoyable. The main advantage is the secure parking and safe environment.

Review collected in partnership with this hotel

Helpful?
1 Thank 275antonv
Hammanskraal, South Africa
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed January 5, 2016 via mobile

Star ratings are great at creating expectations, and should be of some indication of what to expect. The problem when one checks in the guide to numbers of stars and what they represent is not in the back of your mind. For a 4 star rated establishment preparing a booking for 4 people in a room with a double and... More 

Helpful?
1 Thank Trevor4Kwalata
Townsville, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed January 4, 2016

Australian Arms should not be advertised at all. We arrived and there were one person who was not helpful at all. Everything was cleaned about 10 years ago, the beds was slept in and ... Well we end up driving away searching for a place to spend the night. I can't believe that you were not informed that we did... More 

Review collected in partnership with this hotel

Helpful?
1 Thank Johan V
1 review
1 of 5 stars Reviewed December 18, 2015 via mobile

As a family we felt unsave and lost when nobody came to help us at reception. The man who eventualy showed up didn't know where our rooms were. The terrain was dirty and looked unkempt. Finaly we got to our rooms and everything looked dusty and the one room's bed looked as if someone already used it and it hadn't... More 

Helpful?
Thank Lulani v
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Amenities

Highlights
  • Free Parking
Services
  • Free Parking

Additional Information about Australian Arms

Address: Tucker Street, The Big Hole Complex, Kimberley, South Africa
Location: South Africa > Northern Cape > Kimberley
Price Range: $48 - $63 (Based on Average Rates for a Standard Room)
Number of rooms: 13
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