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Southern Sun The Ridge

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Southern Sun The Ridge
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97 Reviews from our TripAdvisor Community

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Showing 93: English reviews
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Los Angeles, California
Reviewed 1 week ago

This hotel has such a great staff. They were very accommodating to our entire team. From checking in to the smallest details, they were very helpful and pleasant. When we needed support they provided speedy service. We will be back!

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank pastorkerwin
Dylan_Mgobhozi, Manager at Southern Sun The Ridge, responded to this review

Dear PastoKerwin, Thank you so much for taking the time to complete this review at Southern Sun The Ridge. We know how valuable your time is and so appreciate your feedback as it helps us improve our service to both you and our future guests. I am delighted to hear that you are still enjoying staying with us, our aim...

Johannesburg, South Africa
Reviewed 3 weeks ago

I always love sleeping at the Ridge whenever I am in Mpumalanga. I love the fact that it has become my home away from home and whenever I need something from them, the hotel staff are quick to respond to my needs. The hotel is clean all around, the rooms are cleaned and even their iron is cleaned to make...

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank seipati2016
Dylan_Mgobhozi, Manager at Southern Sun The Ridge, responded to this review

Dear Seipati2016, Thank you so much for taking the time to complete this review at Southern Sun The Ridge. We know how valuable your time is and so appreciate your feedback as it helps us improve our service to both you and our future guests. I am delighted to hear that you are still enjoying staying with us, especially since...

Johannesburg, South Africa
Reviewed 3 weeks ago

Very handy for a business base. The usual range of Mall chain restaurants. Hotel dinner is value for money but plenty food outlets to choose from in adjacent Mall. And if you fancy a flutter then Casino facilities close at hand. Get up in the morning and get straight onto the N12! Staff smile and are very helpful. A really...

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank JohnnyGee23
Dylan_Mgobhozi, Manager at Southern Sun The Ridge, responded to this review

Dear JohnnyGee23, Thank you for your review and for taking the time to write about your stay experience. Your feedback helps us improve our Services for both you and our future guests. Our company's vision is to Create the Greatest Possible Variety of of quality Hospitality, Leisure, Gaming and Entertainment experiences at every one of our destinations. This precinct is...

Mosselbay
Reviewed 4 weeks ago

The two day stay was value for money and everything was in place. Excellent service and food, clean room and very professional staff . The Casino really one of the best with very friendly waiters en staff.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank Magrietha V
Dylan_Mgobhozi, Manager at Southern Sun The Ridge, responded to this review

Dear Magrietha V, Thank you for your review and for taking the time to write about your stay experience. Your feedback helps us improve our services & standards for both you and our future guests. I am delighted to learn that you enjoyed your stay with us and that you find our hotel's personal touch and responsive service to be...

Heidelberg, Germany
Reviewed February 10, 2017

All is perfect in tihs hotel, the room, the cleannnes, the servcie , the personal and the near to the shopping mall with a lot of restaurants and shops. One thing is not quite perfect. The W-Lan quantity of 500MB is too scarce.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank 774wernern
Dylan_Mgobhozi, Manager at Southern Sun The Ridge, responded to this review

Dear Mr. Nuamannn, Thank you for taking the time to complete our survey, we find your feedback valuable as it gives us the opportunity to improve our service to both you and our future Guests. The hotel offers 500MB FREE WiFi to all our guests as a standard within the brand we operate in. As a Tsogo Sun Rewards Member...

Mbabane, Swaziland
Reviewed January 31, 2017

the environment was indeed perfect for one to stay and the reception was excellent. the service i got there was highly professional and i really enjoyed. may i also be informed of any specials that are on going

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank 326zandilem
Dylan_Mgobhozi, Manager at Southern Sun The Ridge, responded to this review

Dear 326zandilem, Thank you for your review and for taking the time to write about your stay experience. Your feedback helps us improve our services & standards for both you and our future guests. I am delighted to learn that you enjoyed your stay with us and that you find our hotel's personal touch and responsive service to be of...

Cape Town Central, South Africa
Reviewed January 26, 2017

What a gem this hotel is. With entry to the building through the same entrance that is used for the casino one doesn't really know what to expect but when you get to the reception area you realise that you are visiting a place where the guest is king. The room that I had was large, modern, clean and had...

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Helpful?
Thank Anthony G
Dylan_Mgobhozi, Manager at Southern Sun The Ridge, responded to this review

Dear Anthony G, Thank you for your review and for taking the time to write about your stay experience. Your feedback helps us improve our Services for both you and our future guests. Our company's vision is to Create the Greatest Possible Variety of of quality Hopsitality, Leisure, Gaming and Entertainment esperiences at every one of our destinations. This precinct...

Pretoria, South Africa
Reviewed January 2, 2017

I had a wonderful stay at the hotel and managed to visit several Mpumalanga towns as the hotel was very centrally located. The hotel accommodation was of a high standard, the staff friendly and helpful. For gamblers the casino is downstairs, for shopaholics the Highveld Mall is an escalator away, and for movie lovers a cinema is downstairs.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank Jane M
Dylan_Mgobhozi, Manager at Southern Sun The Ridge, responded to this review

Dear Jane M, Thank you for your review and for taking the time to write about your stay experience. Your feedback helps us improve our services for both you and our future guests. I am delighted to hear that you enjoyed your stay with us and that you find our hotel's personal touch to and central location so ideal for...

Nelspruit, South Africa
Reviewed December 27, 2016

The hotel staff were friendly. All our requests during our stay were attended to timeously without any complaint. The staff members went an extra mile in ensuring that we felt at home. We really enjoyed

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank E4101KKchris
Dylan_Mgobhozi, Manager at Southern Sun The Ridge, responded to this review

Dear E4101KKchris Thank you for your review and for taking the time to write about your stay experience. Your feedback helps us improve our Services for both you and our future guests. I am delighted to hear that you enjoyed your stay with us and that you find our hotel's personal touch and responsive service and our location so ideal...

Chicago
Reviewed December 4, 2016

Located in a casino and directly attached to the highveld mall, we chose this hotel as a stop-over after a late arrival at JNB airport. The room was of average quality, but we had no issues with sound from the mall or casino. Room was clean and check-in was fast. The breakfast buffet was first class, great fresh food. Being...

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank winnydpu
Dylan_Mgobhozi, Manager at Southern Sun The Ridge, responded to this review

Dear Winnydpu, Thank you for your review and for taking the time to write about your stay experience. Your feedback helps us improve our Services for both you and our future guests. I am delighted to hear that you enjoyed your stay with us and that you find our hotel's personal touch to and central location so ideal for some...

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Dry Cleaning
Official Description (provided by the hotel)
Within the Ridge Casino and Entertainment Resort in Mpumalanga lies Southern Sun the Ridge Hotel which offers the excellence that you have become accustomed to from Southern Sun. Located just off the N4 / N12 toll road from Johannesburg / Pretoria to the Kruger National Park and Mozambique, this is the ideal overnight stop on your way to the Mpumalanga Lowveld or Mozambique. The Ridge entertainment complex offers a wide variety of fun activities including shops, restaurants, cinemas, a ten-pin bowling alley as well as the casino tables and slot machines. The Highveld Shopping Mall adjoins the complex and offers a wide variety of retail options. Hotel residents receive 500mb per day free W-Fi. ... more   less 

Additional Information about Southern Sun The Ridge

Address: 4 Cnr President Avenue and N Highway, eMalahleni 1034, South Africa (Formerly Ridge Hotel)
Location: South Africa > Mpumalanga > eMalahleni
Price Range: $100 - $170 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Southern Sun The Ridge 4*
Number of rooms: 40
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Questions & Answers

Here's what travelers have asked, with answers from Southern Sun The Ridge staff and other travelers.
2 questions
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Chennai (Madras), India
over a year ago

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Questions? Get answers from Southern Sun The Ridge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Wow , don't know if any rooms have better view or location ?”
 of 5 bubbles JacoJ250, Jun 6, 2015 | Read review
“Try the 3rd floor away from the windows facing the inside movie house as it gets a bit noisy, check out the Tsogo sun offer called 'Perfect Date'”
 of 5 bubbles Wayne_SA, Aug 4, 2014 | Read review
“All very similar”
 of 5 bubbles GwilymHowes, Feb 16, 2014 | Read review
“Higher floor rooms have less noise from the ground and the north ones are quieter”
 of 5 bubbles LindieS_13, Mar 14, 2013 | Read review
“Rooms 105 to 110 on the 1st floor are well located. I presume rooms 205 to 210 on the second floor should also be good as the facing is the same.”
 of 5 bubbles LoganP811, Nov 12, 2012 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question