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Elephant Lake Hotel

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Elephant Lake Hotel
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110 Reviews from our TripAdvisor Community

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Showing 68: English reviews
Pretoria, South Africa
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

The hotel is situated along the river and has beautiful gardens. The rooms are clean and comfortable. The staff are very attentive and the breakfast was acceptable. Conference facilities were not so good, we had to ask the people in the room next door to keep quiet!

Helpful?
Thank ayeshahamidl
ElephantLake, General Manager at Elephant Lake Hotel, responded to this review

Thank you for your review. Your feedback is appreciated Deon Steyn More 

Durban, South Africa
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 19, 2016

For the price this was good value. Lovely view from our upstairs room. Comfortable bed. Cons, walls were not very soundproofed and voices in the hallway echoed. However people kept voices down after 10 so it did not disturb us much. Sink was cracked but clean. Shower could use some renovating but was clean and functioned. Pros, we could walk... More 

Helpful?
Thank heatherquick
ElephantLake, General Manager at Elephant Lake Hotel, responded to this review

Thank you for your review. We truly appreciate feedback. All points well noted. We look forward to welcoming you back. Deon Steyn More 

Durban, South Africa
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 18, 2016

A lovely clean room, quiet, good facilities. The curtain was torn a little, otherwise just fine.Easy to find and accessible to the main street restaurants by foot - I will definitely stay again at this Hotel. Very friendly staff too.Street parking was guarded overnight so very safe.

Helpful?
Thank ckfrost
ElephantLake, General Manager at Elephant Lake Hotel, responded to this review

Thank you for your review. We look forward to welcoming you back. Deon Steyn More 

Johannesburg, South Africa
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed May 17, 2016 via mobile

Recently slept at this hotel. It's not really the best I've ever been to. The food and staff are lovely but the room wasn't quite clean. There was hair in my bed and all over my shower and the room smelled really bad. The furniture was quite old and rusty and I didn't really sleep peacefully cos I could help... More 

Helpful?
Thank Lerato B
ElephantLake, General Manager at Elephant Lake Hotel, responded to this review

Thank you for your review. I find it strange that you refer to rusted furniture as all is wooden furniture. With regards to your concern over bugs, you can sleep peacefully as the Hotel has a very strict Hygiene and Pest Control system in place. We look forward to welcome you back again More 

Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed April 20, 2016 via mobile

My Fiance and I stayed at Elephant Lake hotel in March. The main reason for choosing it was more because we made a last minute decision to go to St Lucia and it was one of the only places to have availability. The hotel rooms are clean, spacious and have Aircon - a huge plus in summer. However, the rooms... More 

Helpful?
1 Thank Gareth F
ElephantLake, General Manager at Elephant Lake Hotel, responded to this review

Thank you for your review. Your feedback is appreciated an well received. Deon Steyn More 

Durban, South Africa
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed March 26, 2016

Service is slow...don't expect anyone to help you carry your bags to your room either. The rooms though are quite pleasant and comfortable. There are no kids activities besides a pool and jungle gym. The bar is dead and there is normally no one there. The corridor lighting could be brighter..it is a bit dark and dingy. The reception area... More 

Helpful?
Thank Lerushka S
ElephantLake, General Manager at Elephant Lake Hotel, responded to this review

Thank you for your review. St Lucia as a destination has so much to do for all ages, that it keeps guests out and about for days only to return for a good night's rest. There are also various pubs around town for the guests who wants more social interaction. Your input is appreciated More 

Durban, KwaZulu-Natal, South Africa
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed March 25, 2016 via mobile

Just returned from a night stay here. Very efficient booking with Bernadette. We arrived to check in however due to my mistake we were an entire day early (combination of flu and a baby takes its toll). However reception was very accommodating and thankfully managed to give us a room. The room (25) was on the ground floor at the... More 

Helpful?
Thank Lisa L
ElephantLake, General Manager at Elephant Lake Hotel, responded to this review

Thank you for submitting your review. Your constructive feedback is greatly appreciated. Its great that you enjoyed your stay withy us. Regards More 

Kloof, South Africa
Level Contributor
9 reviews
6 hotel reviews
4 of 5 stars Reviewed March 6, 2016

Stayed here for one night and would stay again. Hotel is centrally located and easy to walk to the resturants and shops. We had a room on the 2nd floor with a lovely balcony over looking the gardens and we could just see the lake through the trees. Rooms were clean and more than adequate. The bathroom was a little... More 

Helpful?
Thank Karen_Longclose
ElephantLake, General Manager at Elephant Lake Hotel, responded to this review

Thank you for your review. Great that you enjoyed your stay and the boat cruise. We look forward to welcoming you back again. Deon Steyn More 

Oslo, Norway
Level Contributor
46 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed February 14, 2016

Central to the town for access to restaurants and shops. The rooms are ordinary, but nice and clean. The breakfast is really nice, the serve eggs of your choise and fresh fruit. Hippos visiting the garden at night was an exciting experience.

Helpful?
Thank GunnHAn
ElephantLake, General Manager at Elephant Lake Hotel, responded to this review

Thank you for your review Your feedback is greatly appreciated and yes we are truly fortunate to live in an area that we share with animals More 

Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed January 11, 2016

Was booked at another lodge in St Lucia, we were not satisfied with and finding this hotel when we were looking at Hotel.com. Booked the last 2 nights here and we were very happy with it. The rooms and bathroom good good. The garden and pool were good. However, one would expect that the leaves and sand could be removed... More 

Helpful?
Thank Ulf H
ElephantLake, General Manager at Elephant Lake Hotel, responded to this review

Thank you for your review. Great that you enjoyed St Lucia. Deon Steyn More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Bar/Lounge
  • Beachfront
  • Room Service
  • Free Parking
  • Restaurant
About the property
  • Beachfront
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
In your room
  • Air Conditioning
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking

Additional Information about Elephant Lake Hotel

Address: McKenzie Street, St Lucia 3936, South Africa
Location: South Africa > KwaZulu-Natal > St Lucia
Price Range: $85 - $128 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Elephant Lake Hotel 3*
Number of rooms: 56
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