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Elephant Lake Hotel

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Elephant Lake Hotel
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115 Reviews from our TripAdvisor Community

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Showing 72: English reviews
Leamington Spa UK
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a problem with our planned accommodation, so went round to the Elephant Lake Hotel. Although they were fully booked somehow they managed to fit us in for 2 nights. The hotel was spotless, staff so friendly and the views over the lake were stunning. St Lucia is a small town but offers so much to do. Accommodation is... More 

Helpful?
Thank southafricafan_9
ElephantLake, General Manager at Elephant Lake Hotel, responded to this review

Thank you for your review. Your feedback is greatly appreciated and I am delighted that we could accommodate you as our valued GUEST. Deon Steyn More 

Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Very central hotel, which was great for exploring the village. You can walk easily to restaurants and shops. Don't stay here if you are expecting luxury accommodation but if you are looking for a safe, clean, family friendly hotel with nice rooms and a pool...this is as good a place as any. The breakfast was amazing but I wouldn't worry... More 

Helpful?
Thank Janey d
ElephantLake, General Manager at Elephant Lake Hotel, responded to this review

Thank you for your review. Pity you missed the hippos in the garden. Your feedback is greatly appreciated Deon Steyn More 

Shaka's Rock, South Africa
Level Contributor
231 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

The Elephant Lake hotel used to be a Protea Hotel. The rooms are clean and tidy and comfortable. Some of the rooms overlook the river and you can hear and at times see the hippo in the evenings. There is a restaurant on the premises and many fast food joints around the area. St Lucia seems to be very popular... More 

Helpful?
Thank Stephne A
ElephantLake, General Manager at Elephant Lake Hotel, responded to this review

Thank you for your review. We look forward to welcoming you back. More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

We had a game walk we booked with the reception. Matthew was our guide he made time to organize a trip for us. So we had our private guide today. A friendly one with a lot of knowledge of the surrounding area. We did a safari walk and found out ,like us, Matthew also had a big heart for the... More 

Helpful?
Thank Siegfried d
ElephantLake, General Manager at Elephant Lake Hotel, responded to this review

Thank you for your review. Glad that you had a great bush experience. Deon Streyn More 

Pretoria, South Africa
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 27, 2016

The hotel is situated along the river and has beautiful gardens. The rooms are clean and comfortable. The staff are very attentive and the breakfast was acceptable. Conference facilities were not so good, we had to ask the people in the room next door to keep quiet!

Helpful?
Thank ayeshahamidl
ElephantLake, General Manager at Elephant Lake Hotel, responded to this review

Thank you for your review. Your feedback is appreciated Deon Steyn More 

Durban, South Africa
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 19, 2016

For the price this was good value. Lovely view from our upstairs room. Comfortable bed. Cons, walls were not very soundproofed and voices in the hallway echoed. However people kept voices down after 10 so it did not disturb us much. Sink was cracked but clean. Shower could use some renovating but was clean and functioned. Pros, we could walk... More 

Helpful?
Thank heatherquick
ElephantLake, General Manager at Elephant Lake Hotel, responded to this review

Thank you for your review. We truly appreciate feedback. All points well noted. We look forward to welcoming you back. Deon Steyn More 

Durban, South Africa
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 18, 2016

A lovely clean room, quiet, good facilities. The curtain was torn a little, otherwise just fine.Easy to find and accessible to the main street restaurants by foot - I will definitely stay again at this Hotel. Very friendly staff too.Street parking was guarded overnight so very safe.

Helpful?
Thank ckfrost
ElephantLake, General Manager at Elephant Lake Hotel, responded to this review

Thank you for your review. We look forward to welcoming you back. Deon Steyn More 

Johannesburg, South Africa
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed May 17, 2016 via mobile

Recently slept at this hotel. It's not really the best I've ever been to. The food and staff are lovely but the room wasn't quite clean. There was hair in my bed and all over my shower and the room smelled really bad. The furniture was quite old and rusty and I didn't really sleep peacefully cos I could help... More 

Helpful?
Thank Lerato B
ElephantLake, General Manager at Elephant Lake Hotel, responded to this review

Thank you for your review. I find it strange that you refer to rusted furniture as all is wooden furniture. With regards to your concern over bugs, you can sleep peacefully as the Hotel has a very strict Hygiene and Pest Control system in place. We look forward to welcome you back again More 

Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed April 20, 2016 via mobile

My Fiance and I stayed at Elephant Lake hotel in March. The main reason for choosing it was more because we made a last minute decision to go to St Lucia and it was one of the only places to have availability. The hotel rooms are clean, spacious and have Aircon - a huge plus in summer. However, the rooms... More 

Helpful?
1 Thank Gareth F
ElephantLake, General Manager at Elephant Lake Hotel, responded to this review

Thank you for your review. Your feedback is appreciated an well received. Deon Steyn More 

Durban, South Africa
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed March 26, 2016

Service is slow...don't expect anyone to help you carry your bags to your room either. The rooms though are quite pleasant and comfortable. There are no kids activities besides a pool and jungle gym. The bar is dead and there is normally no one there. The corridor lighting could be brighter..it is a bit dark and dingy. The reception area... More 

Helpful?
Thank Lerushka S
ElephantLake, General Manager at Elephant Lake Hotel, responded to this review

Thank you for your review. St Lucia as a destination has so much to do for all ages, that it keeps guests out and about for days only to return for a good night's rest. There are also various pubs around town for the guests who wants more social interaction. Your input is appreciated More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Room Service
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
In your room
  • Air Conditioning
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service

Additional Information about Elephant Lake Hotel

Address: McKenzie Street, St Lucia 3936, South Africa
Location: South Africa > KwaZulu-Natal > St Lucia
Price Range: $88 - $147 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Elephant Lake Hotel 3*
Number of rooms: 56
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