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Crystal Springs Mountain Lodge

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Crystal Springs Mountain Lodge
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201 Reviews from our TripAdvisor Community

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Showing 188: English reviews
Cape Town
Level Contributor
4 reviews
4 of 5 stars Reviewed 6 days ago NEW

Spent 4 days with friends at this tranquil mountain resort. Efficient check-in and check-out with friendly reception. Chalet generally comfortable, but dated and woodwork in need of maintenance. Gardens well kept and neat. Ancient TV, but picture ok. At this level of claimed 4 star status there should definitely be free wi-fi at all the chalets, and not pay wi-fi... More 

Helpful?
Thank DoogleCT
Kempton Park, South Africa
1 review
5 of 5 stars Reviewed 1 week ago

My husband and I were involved in an accident on our way to the resort. The resort manager drove out about 40KM just to fetch us and bring us to the resort. This was about 9:30pm. We were stunned! This is an amazing display of character. The resort itself is beautiful. It's far away from the hustle bustle of the... More 

Helpful?
Thank nairthanesh
Centurion, South Africa
Level Contributor
520 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 814 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I had the pure and utter pleasure to stay at Crystal Springs Mountain Lodge from 8 – 12 August 2016. We arrived just in time to check-in at 16:00. The male manager at reception was very friendly and effortlessly assisted us with a welcome and hassle-free check-in. We were given an information booklet as well as a... More 

Helpful?
1 Thank zerwickrenatevictor
Resort_Spokesperson, Crystal Springs Team at Crystal Springs Mountain Lodge, responded to this review

Dear zerwickrenatevictor There is nothing that makes us happier than hearing that our guests have had a great stay with us! Thank you so much for taking the time to share your experience. We look forward to welcoming you back soon. Kind regards Crystal Springs Team More 

Johannesburg, South Africa
Level Contributor
31 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Our 2nd family visit to this resort with overseas visitors as well. We were welcomed warmly by reception staff and in fact all staff were courteous and helpful. Comfortable self-catering cottages allow for a relaxed, convivial time. The view from each chalet is beautiful, overlooking the valley. Family had great bike rides, an enjoyable hike and fun around the heated... More 

Helpful?
Thank Snowgooose
Resort_Spokesperson, Crystal Springs Team at Crystal Springs Mountain Lodge, responded to this review

Dear Snowgooose Providing quality, family-orientated holidays is something that we strive to do and we're so glad that you and your family; and overseas guests, enjoyed a good stay. We appreciate your having taken the time to share your feedback and hope that we will see you here again in the not too distant future. Kind regards Crystal Springs Team More 

Johannesburg, South Africa
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We've stayed a couple times at Crystal Springs which is always lovely, very relaxing and quiet. We went on the game drive which was fantastic a bit cold but after asking our guide for blankets he politely obliged and went on to give us a brilliant tour. The venue has a lovely setting. Our room was great however the couch... More 

Helpful?
Thank LeeLeeBee1
Resort_Spokesperson, Crystal Springs Team at Crystal Springs Mountain Lodge, responded to this review

Hi LeeLeeBee1, Thank you for taking the time to write us a review of your recent Crystal Springs visit. We're very happy to hear that you enjoyed your time with us and we hope to welcome you back here soon. If there is anything you feel you would like to discuss with Management regarding the items you mentioned in your... More 

Cape Town, South Africa
Level Contributor
7 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

Great place. Self catering chalet has everything you need. Very comfortable with amazing views. Awesome family location as they really cater for the kids. Warm and cold pools to cater for all seasons. Try out the clubhouse with its sauna, steamroom, Jacuzzi's and warm pool for only R30 per day. And Andrew at reception is awesome, so helpful.

Helpful?
Thank 222Jacqui
Resort_Spokesperson, Crystal Springs Team at Crystal Springs Mountain Lodge, responded to this review

Hi 222Jacqui, Your beautiful review made us so happy when we read it! Thank you for your kind words and beautiful compliments. We're delighted to hear that you had fun - we will pass your compliments on to Andrew and the rest of the team. We hope you visit again very soon! Kind regards Crystal Springs Team More 

Kempton Park, South Africa
1 review
4 of 5 stars Reviewed August 20, 2016

This was our first stay at this resort - and one we will never forget. The staff was really friendly and welcoming. And thank you to the receptionist who recommended the Pizzeria - because the Pizza's were just amazing and such a good start to our holiday there. We spent two days at the Club House - enjoying the relaxing... More 

Helpful?
Thank FunVibe
Resort_Spokesperson, Crystal Springs Team at Crystal Springs Mountain Lodge, responded to this review

Hi FunVibe, Thank you so much for this beautiful review! We read your blog post and we must say 'well done' - it's beautifully written. (Thank you for the mention there as well!) We're so happy you enjoyed the facilities - we hope you got to relax fully. And also, we're delighted to hear that you love the pizzas so... More 

Gauteng, South Africa
1 review
5 of 5 stars Reviewed August 16, 2016

It’s always exciting to have the privilege to visit Crystal Springs we have stayed there a few time now and its always been a dream break away from our busy lives. The staff are out of this world they always make you feel at home and part of their family and nothing is too much for them to assist with.... More 

Helpful?
Thank andypetersen2016
Resort_Spokesperson, Crystal Springs Team at Crystal Springs Mountain Lodge, responded to this review

Hi andypetersen2016, Wow! Thank you so much for this beautiful review. Words like yours make all the hard work we put in worthwhile. We will definitely pass on your compliments to the relevant staff members. We hope you visit us again very soon! Kind regards Crystal Springs Team More 

Kempton Park, South Africa
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed August 16, 2016

I couldn't believe how a "I don't care" attitude these people have. Me and my boyfriend decided that we will go away for a well deserved break from the city. And well as I have been wanting to visit this lodge since I was 10 years old I suggested we should go to Crystal springs - What a terrible mistake.... More 

Helpful?
1 Thank ilandipatrys
Pretoria, South Africa
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 13, 2016

We enjoyed a very pleasant quiet week in a 3 bedroom unit 35 at Crystal Springs. The unit patio faced south west and had sun from late morning. The view from the patio is beautiful especially the sunsets. The unit was spacious with a big dining area, and the kitchen well equipped, including a dish washer and washing machine. The... More 

Helpful?
Thank JanMentz
Resort_Spokesperson, Crystal Springs Team at Crystal Springs Mountain Lodge, responded to this review

Hi JanMentz, Thank you for taking the time to write us this great review of your recent Crystal Springs visit - we're so happy to hear that you had such a great time. The sunsets are quite special from the chalet's patio, we hope you took a few nice photos as souvenirs of your time with us. Feel free to... More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Family Rooms
  • Suites
In your room
  • Refrigerator in room
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
Official Description (provided by the hotel)
Crystal Springs has achieved the perfect balance between pristine natural scenery, wildlife and holiday resort. Whether you are looking for a romantic, adventurous or relaxing break, Crystal Springs Mountain Lodge is the perfect choice. This picturesque location has an all year round charm that keeps travellers coming back. All holiday lovers will enjoy Crystal Springs’ spectacular cliffs and gorges, forests, murmuring streams, plunging waterfalls, grazing wildlife, luxury accommodation and vast array of onsite facilities and activities. What to do at Crystal Springs…For the young and young at heart we offer a games room, mini golf, tennis, squash, trampolines, jungle gyms, outdoor pools and an outdoor heated pool. For the adults we have a clubhouse with a gym, indoor heated pool, Jacuzzis, a sauna, a steam bath and a beauty salon. For nature lovers we offer walking trails, game drives, guided nature walks and game viewing hides. Crystal Springs is conveniently situated for easy access to many of Mpumalanga's most amazing tourist attractions. From the historic town of Pilgrim's Rest to nearby Sabie and Graskop; to the spectacular Blyde River Canyon, God’s Window and Bourke's Luck Potholes. The world-famous Kruger National Park - home to the Big Five – is only an hour’s drive from the resort.The Tourism Grading Council of South Africa awarded Crystal Springs Mountain Lodge with a four star grading. RCI has awarded Crystal Springs Gold Crown Status.Crystal Springs Mountain Lodge is a VRS managed resort.GPS co-ordinates:24º 51’ 51’’ S30º 42’ 41’’ E ... more   less 

Additional Information about Crystal Springs Mountain Lodge

Address: R533 | Vygeboom Farm, Pilgrim's Rest 1290, South Africa
Location: South Africa > Mpumalanga > Pilgrim's Rest
Number of rooms: 192
Also Known As:
Crystal Springs Mountain Hotel Pilgrim`s Rest
Crystal Springs Mountain Lodge South Africa/Mpumalanga
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