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Mercure Nelspruit

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Mercure Nelspruit
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201 Reviews from our TripAdvisor Community

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Showing 134: English reviews
Pretoria, South Africa
Level Contributor
6 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago via mobile

Hotel very good rooms!! But....... TV signal could improve, and also the number of channels. Wfi signal very slow to access, could not use the wfi during my stay Breakfast was average, could improve.... Hotel reception was good

Helpful?
Thank Gerrie N
Level Contributor
4 reviews
2 of 5 stars Reviewed 1 week ago via mobile

Well located right next to Ilanga Mall , however it's evident that hotel has seen better days , it needs basic maintenance and could do with an upgrade. If you are willing to overlook these details and are looking for something practical, safe and cheap for a night or two maybe you should consider these 3 stars.

Helpful?
Thank Luis C

Travelers are raving about these Nelspruit hotels

Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

This used to be a good hotel in Nelspruit, but on my last 2 visits I noted that the units are in need of repair - flaking paint, bathroom mildewed, taps dont work well. Hope something is done to quickly as this is a well located hotel opposite the new Illanga mall and is very popular.

Helpful?
Thank rajan p
Cape Town Central, South Africa
Level Contributor
144 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I've stayed at this hotel more than once, the most recent time was a bout a month ago. The reason I stayed here again is because it is conveniently located near to my client in the city of Nelspruit. I do however have a problem with the service levels. In my recent stay I had no telephone connection to my... More 

Helpful?
Thank VGV001
Maputo, Mozambique
1 review
2 of 5 stars Reviewed 3 weeks ago

The service and the quality of the hotel is going down. From electrical problems at plugs, air con with broken pieces, delay at check-in after to have it done previously by internet to mistakes at invoice provided. Trucks with engine on iddle all nigth outside the complex making nigths hard sleep

Review collected in partnership with Accorhotels.com

Helpful?
Thank asousa2016
Pretoria, South Africa
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed August 21, 2016

Central location in Neslpruit +- 4 km away from Ruby Stadium and +- 4 km away from Jocks . The Hotel arranged a Taxi Transfer with Thabo - Legandary service , pick up at hotel to stadium in front off gate 5 drop off and pick up and taking where you want to go We were 4 friends who booked... More 

Helpful?
Thank riaan_cloete
Karien76, General Manager at Mercure Nelspruit, responded to this review

Dear Guest , We very much appreciate your comments regarding your stay at the Mercure Nelspruit Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Gurgaon, India
Level Contributor
210 reviews
104 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
2 of 5 stars Reviewed August 20, 2016

Had to stay at this hotel as my working team wanted to stay there, due to their earlier experience. Minimal staff, not very helpful. No heating in the rooms, hence carry a lot of warm clothes if its cold. hardly any TV channels. A shopping mall just opposite the hotel is good.

Helpful?
Thank sanjay744
Brasília
Level Contributor
6 reviews
5 hotel reviews
4 of 5 stars Reviewed August 18, 2016

I like to stay at the Mercure in Nelspruit, because it's conveniently located and has an excellent price. This time I was even happier when the reception clerk volunteered to change my room to one I had already stated and liked it's amenities and location in the hotel compound. I strongly recommend the hotel.

Review collected in partnership with Accorhotels.com

Helpful?
Thank marozal
Karien76, General Manager at Mercure Nelspruit, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Nelspruit Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Maputo, Mozambique
Level Contributor
56 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed August 5, 2016

This hotel is very good if you go for a week-end of shopping in town. Lots of malls and restaurants nearby, and near to main roads in all directions. The hotel itself is modern and well maintained. It has all the service one can ask for and accommodation is comfortable in private units. The security is very good and staff... More 

Helpful?
Thank Nicolandia
Karien76, General Manager at Mercure Nelspruit, responded to this review

Goodday We very much appreciate your comments regarding your stay at the Mercure Nelspruit Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Internet
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Conference Facilities
  • Banquet Room
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Mercure Nelspruit is situated in the centre of Mpumalanga, 25km away from the Kruger Mpumalanga Intl Airport. It is the ideal location for easy access to the Kruger National Park.104 suites and studios. All suites are fully serviced and equipped witha kitchenette and bathroom with a bath and shower. The hotel invites you to experience the charm of our restaurant and bar. Our tropical gardens, relaxed swimming pool area and guest lounges are the perfect retreat for business and leisure. ... more   less 

Additional Information about Mercure Nelspruit

Address: Cnr N4 & Graniet Street | PO Box 1556, Nelspruit 1200, South Africa
Location: South Africa > Mpumalanga > Nelspruit
Price Range: $48 - $68 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Nelspruit 3*
Number of rooms: 104
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Also Known As:
Mercure Nelspruit Hotel Nelspruit
Nelspruit Hotel
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