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Quality Inn & Suites

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226 Reviews from our TripAdvisor Community

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Showing 175: English reviews
Phoenix, Arizona
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Having family in Havasu I visit often. Found a good rate on Hotels.com web site, so decided to try. I normally stay at the Hampton,Bridgwater, or Hidden Palms. Upon entering the hotel, it is bright and very clean. Though there was only one hotel clerk at the front desk, she was efficient and greeted each guest as they walked in,... More 

Helpful?
Thank NanaP10
FrontDesk_GM, General Manager at Quality Inn & Suites, responded to this review

What a wonderful review to read! We are thrilled we were able to meet your expectations during your recent stay and hopefully during future stays! It's great to hear you felt welcome and well taken care of by our team members. They strive to always provide helpful and accommodating service and they appreciate your recognition of their efforts. Glad you... More 

Commerce, Texas
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

The hotel is an older property, but very well maintained. It is a large property, and a convenient location to the London Bridge. All the employees we dealt with were so nice and helpful. Would definitely stay here again!

Helpful?
Thank texsuz2016
FrontDesk_GM, General Manager at Quality Inn & Suites, responded to this review

It is wonderful to hear you thoroughly enjoyed your stay with us! We are glad you found our accommodations to be pleasing and convenient to the attractions you wanted to visit. Your kind compliments to our team will be passed along to ensure they keep up the great work! We look forward to your next visit with us! More 

Barcelona, Spain
Level Contributor
46 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
2 of 5 stars Reviewed 1 week ago

During check-in, I approached a reception staff named KIMBERLY. I spoke to her in fluent English and she asked for my passport. After doing the necessaries, she returned my passport to my husband, a caucasian. I found that peculiar as I was standing right in front of her. I then gave her my credit card, and after doing what she... More 

Helpful?
Thank catspyjamaz
FrontDesk_GM, General Manager at Quality Inn & Suites, responded to this review

We apologize about your experience during the check in process of the hotel and more importantly that you felt that it was the result of any of the options you presented. We will definitely speak with Kimberly regarding this interaction and work with her to be more aware of her actions during the check-in process, but we can assure you... More 

Travelers are raving about these Lake Havasu City hotels

La Verne, California
Level Contributor
2 reviews
3 of 5 stars Reviewed 2 weeks ago

I was quoted $67 for a one night stay. After taxes and other fees which I have no idea what they were, my bill was $97 plus. I hate it when I book something and expect a deal that is quoted. Room was nothing special. But that's okay, I don't plan on returning to Lake Havasu anytime soon.

Helpful?
Thank YolandaN6
FrontDesk_GM, General Manager at Quality Inn & Suites, responded to this review

Yolanda, We are sorry to hear you do not plan on returning to Lake Havasu any time soon. With so much to offer, we believe it is a wonderful place to explore. Thank you for taking the time to share your experience with us. We apologize that your bill was more than expected due to added taxes. You can always... More 

Fletcher
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We were traveling with friends through the southwest and booked this one based on reviews. We were not disappointed ! Staff at check in were helpful and suggested several things for our families to do. When we arrived at our room we were pleasantly surprised ! Very clean and had everything needed for a great stay. We roamed around Lake... More 

Helpful?
1 Thank Madimon
FrontDesk_GM, General Manager at Quality Inn & Suites, responded to this review

Living up to the expectations of our guests is definitely one of our goals. It's great to hear we accomplished this during your stay with us. We are glad you enjoyed our newly renovated pool area as well as our clean and comfortable accommodations. Thank you for taking the time to share your kind words with us and we hope... More 

Huntington Beach, California
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

There have been some updates to the facility. Swimming pool has a new plaster coat as well as new chairs with umbrellas. The breakfast now has a couple of waffle makers, this was a big bonus. The staff was friendly as always.

Helpful?
Thank Shelly9922
FrontDesk_GM, General Manager at Quality Inn & Suites, responded to this review

We are delighted to hear you had a chance to enjoy some of our upgraded facilities! Thank you for taking the time to share your wonderful feedback with us as we continue to make more improvements! Our team appreciates your kind comments and we are glad you had an excellent stay. Come back soon to keep seeing how we grow! More 

Miles City, Montana
Level Contributor
54 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Very friendly people. When we walked into our room we thought we wouldn't like this place but after sleeping on the bed we were ok. The carpets were stained but the room was clean and the bed was comfortable, sheets kept coming off tho. All staff were very nice. Free breakfast wasn't bad. We had supper there and it wasn't... More 

Helpful?
Thank Sheila K
FrontDesk_GM, General Manager at Quality Inn & Suites, responded to this review

We appreciate you taking the time to share your feedback with us! Glad to hear you enjoyed our comfortable beds and clean accommodations. We will pass along your kind comments to our staff members to encourage them to keep up the great work they are doing. Our onsite restaurant and bar offer a variety of options to choose from and... More 

Hamar, Norway
Level Contributor
130 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed July 20, 2016

Stayed here for 1 night on our Route66 tour. Nice and clean hotel. The aircondition was VERY noisy and I heard from other people that is was not only our room. Nice pool, bar and american breakfast as most other hotels. Big parking lot for guests. Good beds.

Helpful?
Thank OJB
Debbie S, Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at the Quality Inn & Suites. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the loud air conditioner on your recent visit. I have shared your feedback with our maintenance department to ensure we handle these types... More 

Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 15, 2016 via mobile

The service is great and the rooms are decent. Not fancy at all but clean and affordable. The hotel is close to a Safeway, lots of restaurants, and the Lake. The free wifi is slow, probably time for an upgrade. The free breakfast was nice. The lady who works in the breakfast room is a delight! I forget her name... More 

Helpful?
Thank Elisa G
Debbie S, Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More 

Thousand Oaks, California
2 reviews
2 of 5 stars Reviewed July 7, 2016

I walked in the room and on initial inspection, it seemed as though everything was great and fine. I cracked a few jokes with the desk person, who was lovely, got some ice for my ice chest, and jammed over to my room. My boyfriend and I have stayed at this particular brand of hotels for years now, and the... More 

Helpful?
Thank jenninavarro35
Debbie S, General Manager at Quality Inn & Suites, responded to this review

I sincerely apoloigize for the problems that you experienced. I do not recall getting a voicemail from you or I would have returned your call. Please give me a call back, I would be happy to discuss this with you. I am going to inspect your room, & fix the problems you described. I will also bring this to the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Pool
  • Bar/Lounge
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Full service hotel with a restaurant & lounge on property with heated outdoor swimming pool. Centrally located on the west side of town right off Highway 95 and just two blocks from the lake and the famous London Bridge. ... more   less 

Additional Information about Quality Inn & Suites

Address: 271 Lake Havasu Ave S, Lake Havasu City, AZ 86403-6502 (Formerly Ramada Inn Lake Havasu)
Location: United States > Arizona > Lake Havasu City
Price Range: $65 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 177
Reservation Options:
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Also Known As:
Quality Hotel Lake Havasu City
Quality Inn And Suites
Quality Inn Lake Havasu City
Lake Havasu City Quality Inn
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