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Alpine Heath Resort

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Alpine Heath Resort
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353 Reviews from our TripAdvisor Community

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Showing 340: English reviews
Durban, South Africa
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

It is the location and activities on offer at Alpine Heath that pushes it into the very good category. Some of the chalets are showing their age but in a way that adds to the character of the place. The electric blankets were a nice touch and welcomed in Winter. The walks are accessible and caters for all fitness levels.... More 

Helpful?
Thank MohamedFayaz
Durban, South Africa
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The resort itself is friendly, clean and offers spectacular views of the mountains and landscape. The showers were grimy and could do with a bleach scrub. The owners on the other hand should consider a course on hotel management or perhaps any education in dealing with other human beings. I had no idea who these aloof people were, with their... More 

Helpful?
3 Thank Shaksmaharaj
Aniska23, Marketing at Alpine Heath Resort, responded to this review

Dear Shaksmaharaj, Thank you for taking the time to give us some feedback. We sincerely apologise for the experience that you had during your recent stay on the property. Whilst the Resort is managed by the aha Hotels & Lodges group, each chalet on the property is individually owned. From our understanding of the event that occurred during your stay,... More 

Pretoria, South Africa
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We stayed at Alpine Heath over the long weekend in August. The views are amazing! We enjoyed the spa, putt-putt and nice walking trails. The buffet breakfast is a must and we enjoyed it thoroughly!! Dinner took a bit long at the coffee shop, we would recommend the self catering option for dinner. The staff is so helpful and friendly... More 

Review collected in partnership with this hotel

Helpful?
Thank LanaStan
Aniska23, Marketing at Alpine Heath Resort, responded to this review

Dear LanaStan, Thank you so much for taking the time to post. We are thrilled that you enjoyed your stay with us. Hope to see you again soon! Regards, Kind regards, Aniska van der Spuy aha | Alpine Heath Resort More 

Pretoria, South Africa
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We had a great stay. They catered wonderfully for kids & adults, and the hikes were breathtaking. Friendly staff made the stay even more pleasant & the views from the rooms were magnificent. Thank you!

Review collected in partnership with this hotel

Helpful?
Thank marlene263
Aniska23, Marketing at Alpine Heath Resort, responded to this review

Dear marlene263, It's so good to hear that you enjoyed your stay. Please come visit again soon! Kind regards, Aniska van der Spuy aha | Alpine Heath Resort More 

1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

What rubbish service. Arrived at 3pm for an hour to visit family at a chalet that was booked for me. And was forced to pay R50 per a person entering. Even though i had a chalet to go to. Pathetic service. A visit is like visiting a concentration camp. Or prison. The first and cetainly last visit ever.

Helpful?
Thank Surendra N
Aniska23, Marketing at Alpine Heath Resort, responded to this review

Dear Surendra N, We sincerely apologise that you feel this way. Due to the industry standards, security and public liability reasons, we have put a control measure, rules and regulations in place. We hope that you will reconsider and that we'll see you again soon. Kind regards, Aniska van der Spuy aha | Alpine Heath Resort More 

Durban, South Africa
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

What a smooth booking this was with Groupon and what a lovely place. Lots of entertainment on this premises to keep you busy. What great friendly service from all staff at Alpine. Shirley was such a gem in helping me secure a venue for my husbands 30th, when there was miscommunication with my booking of the Braai Area. She quickly... More 

Helpful?
1 Thank Cherelee W
Aniska23, Marketing at Alpine Heath Resort, responded to this review

Good day Mr/s Cherelee W, We would like to thank you for taking the necessary time to give us your feedback. All feedback from our various clientèle enables us to evaluate our services, facilities and activities on a continuous basis and ensure our guests have an exceptional experience with every visit. We are thrilled that you enjoyed your stay and... More 

Crisfield, Maryland, United States
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 23, 2016

I joined a large group of international guests from across Africa, Canada and the USA for an All-Stars archery tournament. All told there were 151 archers along with their parents, coaches and adult escorts. The GM, Mr Tharratt, was personally very active in making sure that every guest's needs were met and questions answered. Our chalet was immaculate, comfortable and... More 

Helpful?
1 Thank Lou C
Aniska23, Marketing at Alpine Heath Resort, responded to this review

Dear Lou C, Thank you for taking the time to give us your feedback! We are so thrilled to know that you had a good stay with us. The event was very successful! Hopefully we'll see you again on a future holiday. Take care. Kind regards, Aniska van der Spuy aha | Alpine Heath Resort More 

Anamosa, Iowa
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 20, 2016

I stayed at the Alpine for 5 days in July. There were lots of hiking trails to venture out on with breath taking views. A pony was on site but it was not people friendly as it tried to bite and kick others who got to close. The resort was not as clean as I would have liked some trash... More 

Helpful?
2 Thank Traveling_with_Bows
Aniska23, Marketing at Alpine Heath Resort, responded to this review

Good day Traveling_with_Bows, We would like to thank you for taking the necessary time to give us your feedback. All feedback from our various clientèle enables us to evaluate our services, facilities and activities on a continuous basis and ensure our guests have an exceptional experience with every visit. We apologise for any inconvenience that was caused. We will be... More 

Durban, South Africa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 19, 2016

There are some upgrade issues that management needs to put into place for example each cottage should have its own braai stands. The kitchen table is very shaky which had to be wedged with cardboard. Also a bigger fridge should be installed in each unit as some of our food went off because there was no place in the fridge... More 

Review collected in partnership with this hotel

Helpful?
1 Thank R1538ZMdb
Aniska23, Marketing at Alpine Heath Resort, responded to this review

Dear R1538ZMdb, Thank you for taking the time to post your feedback. We humbly apologise for any inconvenience that was caused. We will be sure to take your insightful comments into consideration for the future. Hope to have you visiting us again soon. Kind regards, Aniska van der Spuy aha | Alpine Heath Resort More 

Johannesburg, South Africa
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 17, 2016 via mobile

Chalets are nice n spacious. Went on 3 hikes and absolutely loved the scenery and stunning views we encountered. Horseriding was a treat. Very well maintained resort with lots of entertainment for the kids. Will definitely be back again.

Helpful?
Thank Ziyaad B
Aniska23, Marketing at Alpine Heath Resort, responded to this review

Dear Ziyaad B, Thank you very much for posting your feedback. We are so thrilled to know that you enjoyed your stay with us! We trust to have you visiting us again soon. Kind regards, Aniska van der Spuy aha | Alpine Heath Resort More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Free Internet
  • Bar/Lounge
  • Room Service
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Room Service
  • Business Center with Internet Access
Official Description (provided by the hotel)
ALPINE HEATH RESORT – A PLACE OF WONDER. The magnificent mountains of the Drakensberg provide the spectacular backdrop for Alpine Heath Resort. The resort is located midway between Durban and Johannesburg, and offers superb accommodation, fine cuisine, All-Out-Adventure pursuits and superb conference and wedding facilities. This resort is a sports enthusiast’s dream with a host of activities available to keep the entire family entertained. Guests can choose from indoors activities like:•Board Games •Squash •Table-tennis •Gym •Spa treatments. There is also an extensive range of outdoor activities, which includes: •Horse-riding •Tennis •Volleyball •Fishing •Mountain biking •Tennis •Putt-putt course •Swimming and even friendly sport matches. The kids will be fully entertained with FUNtastic options that are sure to exceed any child’s expectations and energy levels. A daily variety of things to do, from arts & crafts to nature related activities are on offer. Children will never have a dull moment with the exclusive Kid’s Entertainment Program at the Kid’s WOW Zone! Just five minutes drive away is the All Out Adventures, which caters for extreme adrenaline junkies. Their activities vary from their well-reputed Canopy Tours to the Zipline and Kingswing. Alpine Heath Resort has many hiking trails, varying in difficulty, on offer. Situated in a World Heritage Site, the resort is the perfect base from which to explore some of the country’s finest trail attractions including the Amphitheatre, Tugela Falls (the World’s second highest waterfall) and Mont aux Sources. The Royal National Park is located 15km from the resort and boasts fantastic hiking opportunities at the world-famous Amphitheatre. Some of the trails available are: •Chain Ladder Hike •Tugela Gorge •Surprise Ridge •Cannibal Cave •Cascades, Look Out Rock •Tiger Falls. A trip to the Drakensberg would be incomplete without visiting the Spioenkop Battlefields and all the history associated with the South Africa Anglo-Boer War. Relive the memories of past heroes and walk in the footsteps of three great leaders, Winston Churchill, Mahatma Gandhi and General Louis Botha. Alpine Heath Resort offers guests a number of dining options. Hungry patrons can choose between self-catering or enjoy the culinary delights of the resort’s La Gruyeres Restaurant, savor some scrumptious offerings at the resort’s onsite eateries - The Tavern or the Pizzeria Inferno Pizzeria, enjoy light snacks at The Coffee Shop or shop for some fresh produce at the Village Market & Deli so that guests can prepare cuisine in the comfort of their own chalets. The resort has 100 luxuriously appointed, fully-equipped chalets offering panoramic mountain views from comfortable lounges, a fireplace for those romantic wintery evenings, kitchen, patio, satellite TV and three cozy bedrooms. Alpine Heath Resort is truly a highlight of the Drakensberg and it’s what makes this unique berg village so popular all year round. ... more   less 

Additional Information about Alpine Heath Resort

Address: D119, Old Cavernberg Road | Northern Drakensberg, Jagersrust 3354, South Africa (Formerly Three Cities Alpine Heath Resort)
Location: South Africa > KwaZulu-Natal > Jagersrust
Price Range: $117 - $266 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Alpine Heath Resort 4*
Number of rooms: 100
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Also Known As:
Alpine Heath Hotel Drakensberg Region
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