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Centurion Lake Hotel

1001 Lenchen Avenue North, Centurion 4600, South Africa
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97 Reviews from our TripAdvisor Community

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Showing 92: English reviews
George, South Africa
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good for business trip. Very friendly staff. The lake smells a bit. But a very central and convenient business stop. The buffet menu for breakfast and supper is nice. The rooms are quiet which allows for a good nights rest.

Helpful?
Thank mapret
AndrewvH, General Manager at Centurion Lake Hotel, responded to this review

Dear Mr Mapret Thank you so much for your feedback on your recent stay with us. We will surely share your compliments with the rest of the staff as feedback such as yours improves moral However the lake is under Municipal care and proud to say that it has improved quite dramatically compared to the past months. As the hotel,... More 

Mumbai
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed May 24, 2016

Nice clean hotel. Big rooms. Bathrooms are clean. They provide free drop to gautrain station. They provide free wi-fi. Manager at restaurant is really cool and provided us a-la carte option since we were vegetarian. Breakfast spread is also good. Hotel should provide adequate water bottles in room. Noise of people passing by in the lobby can be heard in... More 

Helpful?
Thank Coolvaibs
AndrewvH, General Manager at Centurion Lake Hotel, responded to this review

Dear Coolvaibs As an international brand which pride itself on the outstanding service we render, we are delighted to read a wonderful constructive feedback from you. We apologize profusely for the level of noise in the lobby as we had a group of children for their school holidays; we are looking into the matter to prevent discomfort for future reservations... More 

1 review
5 of 5 stars Reviewed May 9, 2016

The services at the Hotel are excellent. I would highly recommend the Hotel to all friends and colleagues,who like a calm,serene environment. The Centurion Mall is just next door...so one can do all their shopping within the same vicinity,without worrying too much about how they can carry all the shopped items to the Hotel! I only wish the Centurion Lake... More 

Helpful?
Thank Sydney A
AndrewvH, General Manager at Centurion Lake Hotel, responded to this review

Dear Mr Sydney A What an awesome thrill to read such a satisfying positive feedback as we always strive to render the best service. It is so unfortunate that we are unable to maintain the condition of the lake since it is under the care of the municipality, however we are actively involved in assisting wherever possible and do believe... More 

Johannesburg
Level Contributor
31 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed May 5, 2016

Centurion Lake has excellent accommodation and great food. The service is also good and attentive. Management's visibility was lacking but made up by friendly and efficient staff. The one huge disappointment and detraction is the dreadful view over the once pristine lake and musical fountains.

Helpful?
Thank Mhimbi
AndrewvH, General Manager at Centurion Lake Hotel, responded to this review

Dear Mhimbi, Thank you for providing us with your constructive feedback on your recent stay at the Centurion lake hotel. It gives us great pleasure to be located a stone throw away from the shopping malls and Gautrain station which are definite draw cards when travelers choose their lodging destinations. We are humbled to know that you found our hotel... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed April 28, 2016 via mobile

As a birthday surprise my mom took me to the centurion lake hotel for the weekend. She choose this hotel because it is a 4-star hotel and because the website featured amazing looking rooms and such. Upon our arrival the hotel had not booked us the room my mom was told we were getting, even though she had phoned a... More 

Helpful?
1 Thank Hayley H
AndrewvH, General Manager at Centurion Lake Hotel, responded to this review

Dear Hayley H Thank you for your feedback, this is certainly not what we like to hear or see from guests who have stayed with us. I will definitely follow-up with my team as to why the communication did not flow from one department to the other. This is a definite learning curve for us and will ensure that we... More 

Centurion, South Africa
1 review
5 of 5 stars Reviewed April 21, 2016 via mobile

A very central hotel and classy value for money. Food is great and service tops. Reception very helpful and a acolade for Anele she has procured a long term customer with her outstanding service. Will make this my hotel of choice whenever in Gauteng.

Helpful?
Thank Kingpinkoos
AndrewvH, General Manager at Centurion Lake Hotel, responded to this review

Dear Kingpinkoos, Thank you so much for your feedback on your recent stay with us, with your mention on Anele, I have nominated her for this months " Above & Beyond Award" - A program that we have in place that recognises the importance our employees place in the hotel and in our guests lives. Thank you and look forward... More 

Delft, The Netherlands
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 14, 2016

I've been here for 5 days of training and the place is great. I have not stayed in the hotel, buut all other facilities (transport, pool, restaurant, conference room etc) are great. Besides that the service from the staff is very good too.

Helpful?
Thank Joost E
AndrewvH, General Manager at Centurion Lake Hotel, responded to this review

Dear Joost E, Thanks for the great feedback, I can assure you that the accommodation is just as good as our conferencing department. Will definitely forward the feedback to the staff as with out them we become just a building. Hope to be able to in a position to welcome you back All the best Andrew van Hasselt General Manager... More 

Cape Town Central, South Africa
Level Contributor
102 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed April 9, 2016

For a business trip to Centurion , near Pretoria , accommodation choices are wide. We were advied by our travel agent to try this place , but were not impressed. Overall, staff were friendly and the rooms were comfortable ; but inefficient service and noisy traffic outside , detracted fro value for money.

Helpful?
Thank Bill434
AndrewvH, General Manager at Centurion Lake Hotel, responded to this review

Dear Bill434, Thanks for the feedback, pity you felt unimpressed, it would be great if you could give some more feedback on why you felt that way so that we could address this. My direct contact mail is :- avhasselt@legacyhotels.co.za. I hope that we will be in a position to make it up to you. All the best Andrew van... More 

Sasolburg, South Africa
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 8, 2016 via mobile

The hotel is clean but are a bit dated. The air conditioners in the rooms are old and the windows don't seal properly which allow wind to enter and whistle when it is windy. TV display very snowy and old TV's for a 4 Star hotel. The breakfast was also very basic for a Legacy hotel. Lots of different types... More 

Helpful?
Thank MaxKoen
Lausanne, Switzerland
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed April 8, 2016

Had a huge problem with wifi. Bought 2GB of wifi on different days. Wifi was used in 20 minutes which was impossible. Management still charged us for 1GB even though there was obviously a problem. Not a holiday hotel more for business. Pool incredibly small. Breakfast was excellent.

Helpful?
Thank 420Mc777
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting

Additional Information about Centurion Lake Hotel

Address: 1001 Lenchen Avenue North, Centurion 4600, South Africa
Location: South Africa > Gauteng > Centurion
Price Range: $95 - $147 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Centurion Lake Hotel 4*
Number of rooms: 160
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