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Fairmont Zimbali Resort

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PO Box 17, Zimbali | 4420, Ballito 4422, South Africa
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Fairmont Zimbali Resort
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653 Reviews from our TripAdvisor Community

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Showing 617: English reviews
Johannesburg South Africa
Level Contributor
78 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Our visit was average but with hindsight it was because this resort is potentially aimed more at business / conference travelers, golfers, and visitors whose budget will allow for the more expensive dining options and dont necessarily want a wide variety of options. And to be fair - we went in winter so weren't able to appreciate the 2 beautiful... More 

Helpful?
Thank GillianJhb
Boston, Massachusetts
Level Contributor
58 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Truthfully, we only stayed at the Fairmont for one night as we recuperated from our flights from the U.S. To South Africa before going on safari, so we didn't take advantage of the full spectrum of the resort. That said, it is a fine hotel, beautifully situated on the Dolphin Coast in a secure setting. The hotel grounds are well-kept,... More 

Helpful?
Thank stevie8
FairmontZimbali, General Manager at Fairmont Zimbali Resort, responded to this review

Dear Stevie8 Thank you so much for sharing feedback of your stay with us. It is much appreciated. I hope that you enjoyed your visit to South Africa and that you will be able to stay with us for longer on your next trip. Kind Regards, Nils Rothbarth General Manager, Fairmont Zimbali Resort More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Stayed here with my wife for a weekend getaway, the hotel itself was fantastic and the food was pretty amazing, nice big rooms with ocean views. The staff on the whole are very friendly and create a great atmosphere. What was concerning were breaches in privacy, something a large hotel group such as Fairmont should address urgently. The first happened... More 

Helpful?
Thank Adam T
FairmontZimbali, General Manager at Fairmont Zimbali Resort, responded to this review

Dear Adam T Thank you for taking the time to share your feedback with us. I am glad to hear that you enjoyed the atmosphere and staff interactions. Please accept my sincere apologies for any inconvenience caused by the untimely turndown service. This is most definitely not acceptable and I would like to reassure you that it has been addressed... More 

Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed at Zimbali for my Birthday in March and it was just WOW!! I HAD Champangne, A BDAY Card and a piece of cake in our upgraded suite. The Staff also prepared a beautiful table for us covered in rose petals for Supper it was just amazing. Thank You Zimbali it was Wow Wow Wow!!!

Helpful?
Thank nathalievdm
FairmontZimbali, General Manager at Fairmont Zimbali Resort, responded to this review

Dear Nathalievdm Thank you choosing to share your birthday with us! I am glad to see that you enjoyed the small touches arranged by our team. We hope to see you again next year. Kind Regards, Nils Rothbarth General Manager, Fairmont Zimbali Resort More 

Ramsgate, South Africa
Level Contributor
44 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Didn't stay at hotel but ate at the restaurant by the pool. Highly overpriced and our waiter forgot about our drinks and we only got them 45 minutes later. Tasty wraps but very expensive for its size. Caramel frappes were absolutely fabulous and everything is clean and fresh. Wouldn't eat here again as it is too overpriced.

Helpful?
1 Thank rach2998
FairmontZimbali, General Manager at Fairmont Zimbali Resort, responded to this review

Dear rach2998 Thank you for taking the time to share your feedback with us following your recent visit to the Ayoba! Restaurant. We are disappointed to hear that you left feeling dissatisfied with your experience with us and that your expectations were not met. We hope that you will return to our property again in the future. Kind Regards, Nils... More 

Paarl, Western Cape, South Africa
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 1 week ago

What a great place this resort is situated in, but that is the only positive. The staff are poorly trained and that leads to poor service. The hotel is very run down, dirty and tired. You can accept tiredness of the hardware, but dirt and grunge is unacceptable

Helpful?
2 Thank JustEnergy
FairmontZimbali, General Manager at Fairmont Zimbali Resort, responded to this review

Dear JustEnergy Thank you for taking the time to share your valuable review with us. We are are sorry to hear that your stay did not meet expectations and that you left feeling disappointed by the facilities and the service that you received. This is certainly not in keeping with the Fairmont promise and we will be sure to review... More 

Pretoria, South Africa
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Currently staying here for 3 nights. Totally overrated. Needs urgent upgrade. On arrival had coffee on outside veranda at restaurant. Furniture very very dirty and burn holes on cushions. WiFi almost non existent. Using my own portable rooter. Poolside furniture very old and cushions keep sliding off. No proper indication at lifts on which floor you are. Exit from hotel... More 

Helpful?
2 Thank ChrisBothaPT4U
FairmontZimbali, General Manager at Fairmont Zimbali Resort, responded to this review

Dear ChrisBothaPT4U Thank you for your valuable review. We appreciate you taking the time to share your feedback with us. I believe that our team has been in touch with you over this past weekend and that all your concerns mentioned have been addressed accordingly. We are sorry for any inconvenience caused and hope that you will enjoy the rest... More 

South Africa
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed two nights at Fairmont Zimbali. It has a huge reputation, but didn't live up to it. Security seems a bit dodgy - we arrived at the gate and were ordered to just drive through (no checks of ID's or anything) - it was quite busy at the main gate and cars were allowed to drive through without checking... More 

Helpful?
1 Thank CMode
FairmontZimbali, Guest Relations Manager at Fairmont Zimbali Resort, responded to this review

Dear CMode Thank you for taking the time to share your valuable review with us. We are disappointed to hear that your stay did not live up to expectations and that you left feeling dissatisfied with the quality of service received. This is certainly not in keeping with the Fairmont standard and we hope to improve on this going forward.... More 

Krugersdorp
Level Contributor
58 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

During 2015 I was lucky enough to stay in this resort for three separate weekends. I cannot wait to go back there again! The building is in superb condition, with some very classy and modern decorations all over the place. The rooms are superb (although the bath took some getting use to...). Every need is catered for, although the WiFi... More 

Helpful?
Thank jankirsten
FairmontZimbali, Guest Relations Manager at Fairmont Zimbali Resort, responded to this review

Dear jankirsten Thank you for taking the time to share your wonderful review. We are delighted that you enjoyed all trips made to Fairmont Zimbali Resort in 2015 and that every aspect of your stay left a lasting impression on you. We look forward to welcoming you back again and hope to deliver yet another memorable stay in the future.... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Spa
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Golf course
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting

Additional Information about Fairmont Zimbali Resort

Address: PO Box 17, Zimbali | 4420, Ballito 4422, South Africa
Location: South Africa > KwaZulu-Natal > Ballito
Price Range: $129 - $380 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Fairmont Zimbali Resort 5*
Number of rooms: 154
Reservation Options:
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Also Known As:
Fairmont Zimbali Hotel Ballito
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