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Fairmont Zimbali Resort

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Fairmont Zimbali Resort
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705 Reviews from our TripAdvisor Community

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Showing 665: English reviews
cape town
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

although a large resort I found the service and attention to detail very good. The views from the room are incredible as are the amenities(the privacy please) is hanging behind the front door which I used a few times during my stay. I experienced a true resort in that I was able to use the gym, spa, pool, restaurants and... More 

Helpful?
Thank capetoenian
FairmontZimbali, General Manager at Fairmont Zimbali Resort, responded to this review

Dear Capetoenian Thank you for taking the time to share your stay at our resort. We are ecstatic to hear that you made use of so many of our facilities and that your experience with us exceeded your expectations. We are delighted that you enjoyed the personable nature of our staff, as we strive to deliver excellent service and unique... More 

Level Contributor
52 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Third time at the Fairmont ZIMBALI resort. It is truly a hidden gem 35 minutes from central Durban. The check in is quick, front desk friendly and eager to please, restaurant staff are attentive, food was top notch. Resort clean. Not to far from shopping mall in case you forgot something at home. Few minutes drives to Sibaya casino, spa... More 

Helpful?
Thank Lavas
FairmontZimbali, General Manager at Fairmont Zimbali Resort, responded to this review

Dear Lavas Thank you for sharing your stay with us. We are thrilled to hear that you had another wonderful stay at the Fairmont Zimbali Resort. We take pride in providing excellent service and it is a joy to hear that it is well received. We are happy that you enjoyed the beauty of our surroundings and of our resort.... More 

Dubai, United Arab Emirates
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We checked in at the hotel for one night after a trip in Cape Town. Upon arrival we were already amazed by the beauty of the resort, with green luscious trees on one side and a beautiful view of the ocean on the other. Our rooms were very nice and came with a spacious balcony overlooking the ocean. The beds... More 

Helpful?
1 Thank Poseidon91
FairmontZimbali, General Manager at Fairmont Zimbali Resort, responded to this review

Dear Poseidon91 Thank you for taking the time to share your positive feedback with us! We are delighted that you had a wonderful stay at the Fairmont Zimbali Resort, and that you enjoyed the beautiful scenery we have to offer. Our calming sea views and abundant nature certainly do lend a certain tranquility to one's stay. We are overjoyed that... More 

Johannesburg, South Africa
Level Contributor
43 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

The hotel is beautiful and modern. The food is also food with an amazing breakfast offering. However, if you are used to your 5 star service experience where the staff pretty much waits on you at every turn, you will not get it here. You will not get the, 'ma'am, can I get you anything else' at breakfast and if... More 

Helpful?
Thank DesertLady2013
FairmontZimbali, General Manager at Fairmont Zimbali Resort, responded to this review

Dear DesertLady2013, Thank you for taking the time to share your feedback with us. We are most displeased to hear that the staff interaction you had did not meet your expectations. This is not in keeping with the Fairmont standards and we apologize for any discomfort caused as a result. We hope to have another opportunity to host you and... More 

Bellville
1 review
1 of 5 stars Reviewed 1 week ago

Shocking service from a quality property. Function held at Coral Tree restaurant. Music so loud my kids couldn't sleep. Had to insist to be moved. Staff not helpful at all. Shocking! Late check out not considered. By late I mean 1 hour later - requested 12h00 check out. Treated with utter disrespect from front desk director.

Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank danielbX104LB
FairmontZimbali, General Manager at Fairmont Zimbali Resort, responded to this review

Dear danielbX104LB, Thank you for taking the time to share your feedback with us. We are most displeased to hear that your stay at the Fairmont Zimbali Resort did not meet your expectations. We hope that you will see this as a once off occurrence and not the usual standard of service with which we strive to provide all our... More 

London
Level Contributor
50 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here for two nights prior to our trip on Rovos rail. We were looking forward to our stay, having looked it up on the internet prior to our stay. We were met by a very courteous driver at King Shaka Airport, who whisked to the resort in no time. On arrival we were greeted with a silly ritual... More 

Helpful?
Thank Megamoha
FairmontZimbali, General Manager at Fairmont Zimbali Resort, responded to this review

Dear Megamoha Thank you very much for taking the time to share feedback on your recent stay at Fairmont Zimbali Resort with us. It is truly much appreciated. I am sorry to hear that our welcome hand washing station was not to your personal taste. As I am sure you can understand our hotel welcomes a variety of guests and... More 

London, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Very warm welcome and friendly staff at all times. All facilities are clean and amazing. Wide selection of breakfast and we all enjoyed eating outside with one occasion seeing dolphins swim in the ocean. Rooms are clean and any issues were dealt with immediately. Not enough space for clothes but it was fine. Only problem was with one restaurant near... More 

Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank irenek903
FairmontZimbali, General Manager at Fairmont Zimbali Resort, responded to this review

Dear irenek903 Thank you for sharing your positive feedback with us. We are happy to hear that you had a pleasurable experience at Fairmont Zimbali Resort. We take pride in providing great service and in our beautiful property and facilities. We apologize for any inconvenience caused with accommodating people at Bite Restaurant, but we are glad that this did not... More 

Cupar, Scotland, United Kingdom
Level Contributor
131 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here for 6 nights for a conference and some down time too. Room was very spacious, clean and had everything I needed, including iron, tea/coffee and minibar. Lucky to have a lovely sea view with balcony, which was nice to sit out in the morning and evenings. Staff were friendly and efficient, especially the concierge team arranging tours and... More 

Helpful?
Thank BernieD610
FairmontZimbali, General Manager at Fairmont Zimbali Resort, responded to this review

Dear BernieD610 Thank you for taking the time to share your feedback with us. It is most appreciated. We are delighted that you had an enjoyable stay with us and that you were able to mix some business with pleasure. Thank you for your compliments regarding our staff, I will ensure that this is shared with the team. The ocean... More 

Pietermaritzburg, South Africa
Level Contributor
12 reviews
3 of 5 stars Reviewed 2 weeks ago

Our booking had to be emailed 3 times accompanied by 4 phone calls, to eventually succeed. Parking and check in OK - but no attempt made to explain facilities in the resort. They also omitted the fact that 3 of the restaurants in the brochure were closed. Cold water would not run into the bath. Fixed a day later. Coffee... More 

Helpful?
Thank 337AverageGuy
FairmontZimbali, General Manager at Fairmont Zimbali Resort, responded to this review

Dear Average Guy Thank you very much for taking the time to share feedback on your recent stay at Fairmont Zimbali Resort with us. It is only through guest feedback that we are able to ensure continuous improvements to our guest experience. Please do accept our most sincere apologies for the challenges encountered during your stay. I hope that you... More 

Johannesburg, South Africa
Level Contributor
192 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Upmarket hotel with friendly staff and great faciliities. Conference facilities were very good. Finger dinner at the restaurant was very pleasant and different. Good transport to and from the airport. Felt with the rates wi-fi should have been included.

Helpful?
Thank Jenny i
FairmontZimbali, General Manager at Fairmont Zimbali Resort, responded to this review

Dear Jenny i Thank you for taking the time to post your review and for your positive comments. We are delighted that you had a good encounter with our staff and enjoyed our various facilities. We look forward to welcoming you back again and hope to deliver another memorable stay with us in future! Kind Regards, Nils Rothbarth General Manager More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting

Additional Information about Fairmont Zimbali Resort

Address: PO Box 17, Zimbali | 4420, Ballito 4422, South Africa
Location: South Africa > KwaZulu-Natal > Ballito
Price Range: $143 - $632 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Fairmont Zimbali Resort 5*
Number of rooms: 154
Reservation Options:
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Also Known As:
Fairmont Zimbali Hotel Ballito
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