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Bushman's Nek

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22 Bushmans Nek Road Southern Drakensburg, Underberg 3257 South Africa
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Room & Suite (139)
Pool & Beach (49)

About

#2 of 5 hotels in Underberg
Bushman’s Nek Berg and Trout Resort, situated in the picture-perfect foothills of the Southern Drakensberg, offers a selection of luxury hotel rooms, self-catering apartments and charming log cabins. Besides being the perfect family resort, Bushman’s Nek is also ideal for country weddings, conferencing and teambuilding. Onsite facilities include; WiFi, restaurant, bar, in-room dining, kiddies playground, wellness spa, sauna, Jacuzzi, magnificent rock-hewn swimming pool, heated pools, slides, adventure golf, games rooms, squash, horse riding, paintball, archery, bicycle hire, hiking, fly fishing, bowls and tennis.
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22 Bushmans Nek Road Southern Drakensburg, Underberg 3257 South Africa
Getting there
King Shaka Intl Airport114 miSee all flights
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545Reviews7Q+A100Room tips
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Popular mentions
Alesha C wrote a review Aug 2021
28 contributions1 helpful vote
What a lovely setting and amazing views. The staff are friendly and helpful and the rooms are cozy can’t wait to go back. The horse rides just down the road are the cherry on the top and the facility at the resort are wonderful.
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Date of stay: August 2021Trip type: Traveled with family
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Response from Leon Rennison, General Manager at Bushman's Nek
Responded 4 weeks ago
Hi Alesha. Than you for your great review. Glad you got to experience all the facilities, including the horse riding. We hope to see you again soon.
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SweetPiment0 wrote a review May 2021
Winterton, South Africa61 contributions53 helpful votes
I would like to inform you of our complete disappointment with the level of service and communication offered at bushmansnek. We were four adults and one small child who stayed as guests for three nights. Upon arrival there was no water, we reported this several times and maintenance only tried to fix this the first evening. We had no water for three days. What is worse is that no one communicated with us, returned calls, or made alternate provisions for water supply. It is totally unacceptable. The service at the bar and restaurant was terribly slow and menu very limited. The rooms were freezing cold with no working heaters. The tv wall unit dismantled and almost fell The tv in main room was not working Tea, coffee, towels and soaps were not replenished daily.
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Date of stay: May 2021Trip type: Traveled with family
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Response from Leon Rennison, General Manager at Bushman's Nek
Responded May 26, 2021
Hi SweetPiment0. Thank you for your patience over the weekend while my team and I were frantically trying to restore the water problems you experienced during your stay with us. It is understandable that the lack of water/hot water would have negatively affected your experience of Bushmans Nek and for this inconvenience, we would like to apologise. Thank for your comments, they have been used to make Bushmans Nek a better property, ready for your next visit. Kind regards, Leon Rennison, General Manager.
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jokathcray wrote a review May 2021
Durban, South Africa2 contributions
Bushmans Nek is located in such a beautiful part of the World. Main hotel social area is spacious inside and outside and overlooks the aesthetically pleasing feature rock pool with magnificent panoramic views beyond. Lots of activities on offer. Hiking trails were picture perfect and breathtaking. Stayed in a one bedroom rustic log cabin. Nice and cosy and had all the amenities one needed for a rustic cabin. The view from the cabin was top-class. Only gripe was that the bed was extremely uncomfortable ( sloped in the middle) , and the shower head over the bath sprayed everywhere. However, this did not deter me from scoring 5 stars as these glitches can easily be sorted by the hotel. We only had one meal at the small open restaurant. Food was simply presented, but homely and delicious. All the staff were friendly and accommodating and down to earth, and made our stay an absolute pleasure. I have to mention the charming New England Farm / Pig and Pony, situated across from Bushmans Nek. The Cafe serves scrumptious meals. There were a lot of happy farm animals strolling around, entertaining the children as well as the animal loving adults, such as myself! The horse riding set-up is very professional and the lady in charge was very friendly and informative. My two hour horse-ride I absolutely loved. The prices at the farm are very reasonable. Great to experience prices that do not rip tourists off!  A top notch establishment that the owners and employees can be extremely proud of. 
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Date of stay: May 2021
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Response from Leon Rennison, General Manager at Bushman's Nek
Responded May 25, 2021
Thank you for your review and comments. We are so happy you enjoyed your stay with us as well as your time at Pig and Pony. We hope to see you again soon.
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Ryan Leeds wrote a review Apr 2021
Johannesburg, South Africa45 contributions6 helpful votes
we luckily managed to get a last minute booking. I admit I didn't do my research before. After a not so pleasant 38km dirt road we reach Bushman's Nek and it was beyond my wildest expectations. Coming into autumn, the trees were changing color, a real feast for the eyes. All the staff were beyond amazing, but especially Thulani, he continually went out of his way to make our trip enjoyable, and we were even lucky enough to go for a hike with him. The rooms were flawless, the only slight issue we had was that they did not supply bath towels, but within a few minutes of asking at reception, they were delivered to our chalet. There are so many activities to keep you busy, that I might need to go again to fully experience it.
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Date of stay: April 2021
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Response from Juandre Marais, General Manager at Bushman's Nek
Responded May 6, 2021
Hi Ryan. Thank you for your review and rating. I will convey your kind words to the staff and especially Thulani. We look forward to your next visit. Kind regards, Leon Rennison, General Manager
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Linda Macaulay wrote a review Apr 2021
Frisco, Texas11 contributions
From the moment we tried to change our booking due to Covid scare till the day we finally resolved our booking. Truly not a 4 star experience! Positive feedback: The accommodation was clean, fresh & comfortable The premises offers beautiful Mountain View’s very clean & very neatly presented. Stunning clean Pool Staff - Friendly Lots to do for the family They have open fires available for family Negative feedback Manager never returns calls - 17 calls later as per my call log just to confirm a booking & waited for confirmation, had to call 3 days before my departure date again for my confirmation. 3 days before we left I noticed a review about the dirt road, e-mailed the establishment (can’t find info on the website) they then responded to my mail 2 days after we returned from the booking! False advertising about the road: The 32Km to get to the destination is not for anyone with a cruising motorbike, and not for Harley bikes, this road is only suited for off-road bikes & 4x4 cars, it’s slippery un-worked, less traveled road, one of our bikers with a cruising bike had a minor accident (traveling very slow) due to bad road with tons of potholes, it’s not bad for 4x4 traveling at high speed. Checking in On arrival I was told they didn’t need an imprint of my card everything is sorted, found out 10 days later they made a mistake & have to pay in extra funds. Please note this is the first overstay where they offer no shampoo or soap, it’s a one night trip where we wanted to view the place to see if it was fit for a big event we are planning, We booked a 2 room 2 bathroom & you had enough tea & coffee for 1 couple. Conclusion: I finally got hold of the manager today 20th April 2021, I called her at 10am after I left her a message yesterday to resolve this outstanding amount, My argument is this, you are short staffed but the rate increased by an additional R600 & you were not fully booked, We were 3 couples & spent R2000 in burgers & pasta & Drinks at a half full restaurant. (Pasta with 3 prawns doesn’t justify as a cuisine) Plus R550 on breakfast at your venue, we couldn’t pop out anywhere else due to the shocking “undisclosed” bad entry road! Due to such embarrassing & shocking service, I’m truly gobsmacked that this establishment is allowed to charge full rates. Yes we know it’s all due to Covid! Incredible that everywhere else including lost city adapted the rates to our current situation. This was truly not a place I would recommend just purely due to my personal experience.
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Date of stay: April 2021Trip type: Traveled with friends
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Response from Juandre Marais, General Manager at Bushman's Nek
Responded May 6, 2021
Hi Linda. Thank you for your feedback. You would be pleased to hear that we have introduced various new operating procedures to address most of your points. These new procedures include a courtesy call prior to arrival where we highlight the various routes available to get to Bushmans Nek. Unfortunately the gravel road is the only means of getting to Bushmans Nek but it is our responsibility to ensure that the road travelled is worth the effort. Standards for housekeeping have been relooked at and changed to address your comments. Thank you for assisting in making Bushmans Nek a better destination. Kind regards, Leon Rennison, General Manager (new)
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LOCATION
South AfricaKwaZulu-NatalDrakensberg RegionUnderberg
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Frequently Asked Questions about Bushman's Nek
What are some of the property amenities at Bushman's Nek?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
What food & drink options are available at Bushman's Nek?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Bushman's Nek?
Yes, free parking is available to guests.
Are there opportunities to exercise at Bushman's Nek?
Yes, guests have access to a pool during their stay.
Does Bushman's Nek offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Does Bushman's Nek have any great views?
Yes, guests often enjoy the mountain view available here.
Is Bushman's Nek accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.