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City Lodge Hotel Umhlanga Ridge

Agoda.com$105*
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Certificate of Excellence
06/11/2017 06/12/2017
1 room 2 adults 0 children
$113*
$105*
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$113*
$113*
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City Lodge Hotel Umhlanga Ridge
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148 Reviews from our TripAdvisor Community

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Showing 138: English reviews
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Cape Town Central, South Africa
Reviewed 1 week ago via mobile

Not my first stay, excellent location, right at Gateway Mall, wonderful restaurants. The hotel is great, big rooms, tea, coffee in room, great bathroom , fluffy towels. Easy parking, very friendly staff. My go to Hotel when I am in Durban.

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Helpful?
Thank Andre0015
CLHG_PR_Consultant, Public Relations Manager at City Lodge Hotel Umhlanga Ridge, responded to this review

Thank you for staying with us. We are absolutely delighted to learn that you enjoyed your stay with us and we are pleased to read your appraisal of our team, services and facilities. We look forward to having you stay with us again soon.

Johannesburg, South Africa
Reviewed 1 week ago

Great room over looking the Gateway Shopping Mall, great front desk experience....great overnight stay when on business in Durban Very comfortable and spacious room.. Venue at gateway is great, restaurants, shopping and access to freeways are excellent in the area.

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Helpful?
Thank Dharmesh108
CLHG_PR_Consultant, Public Relations Manager at City Lodge Hotel Umhlanga Ridge, responded to this review

Thank you for staying with us. We are absolutely delighted to learn that you enjoyed your stay with us. We look forward to having you stay with us again soon.

Reviewed 2 weeks ago via mobile

I have stayed at this city lodge a few times. I've always enjoyed my stay. On this last stay however, I got a room that was quite noisy and light from the street lit up the room. Being a light sleeper I had problems sleeping that night. I'm is better to have one of the center rooms facing the pool.

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Helpful?
Thank Kevin A
CLHG_PR_Consultant, Public Relations Manager at City Lodge Hotel Umhlanga Ridge, responded to this review

Thank you for staying with us. We are absolutely delighted to learn that you enjoyed your stay with us. We do apologise for your interupted sleep. We look forward to having you stay with us again soon.

Bethlehem, South Africa
Reviewed 2 weeks ago

Very comfortable and spacious room. Excellent room service . Fresh linen. The hotel is within a very short walking distance (100 meters) of the Gateway Shopping Mall. Entertainment and many great restaurants such as the Cape Town Fishmarket and Greedy Buddha are all there to enjoy. Hotel has underground parking too.

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Helpful?
Thank drreg2017
CLHG_PR_Consultant, Public Relations Manager at City Lodge Hotel Umhlanga Ridge, responded to this review

Thank you for staying with us. We are absolutely delighted to learn that you enjoyed your stay with us and we are pleased to read your appraisal of our team, services and facilities. We look forward to having you stay with us again soon.

Cape Town Central, South Africa
Reviewed 2 weeks ago

Great room over looking the pool area, great front desk experience....great overnight stay when on business in Durban. Venue at gateway is great, restaurants, shopping and access to freeways are excellent in the area.

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Helpful?
Thank Rob G
CLHG_PR_Consultant, Public Relations Manager at City Lodge Hotel Umhlanga Ridge, responded to this review

Thank you for staying with us and we are so glad that you had a great stay! We look forward to welcoming you back soon.

Pune, India
Reviewed April 24, 2017

Best hotel near gateway, good ambiance and good facility, you have plenty of restaurants around the hotel so you can just walk down for food. Rooms are very nice and cozy, service is great, best part is that its situated in one of the best area of Durban. All in all a great place to stay

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Helpful?
Thank Ankit_Sigtia
Angus M, Public Relations Manager at City Lodge Hotel Umhlanga Ridge, responded to this review

Thank you for staying with us. We are absolutely delighted to learn that you enjoyed your stay with us and we are pleased to read your appraisal of our team, services and facilities. We look forward to having you stay with us again soon.

Reviewed April 7, 2017 via mobile

I have stayed here about a 100 times- and without even one miss, I loved each and every time! Lovely professional staff, parking garage. Hotel is only a few steps away from Gateway shopping. One minuet walk to amazing restaurant. My top choice near Gateway and Umhlanga!

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Helpful?
Thank Isabella V
Angus M, Public Relations Manager at City Lodge Hotel Umhlanga Ridge, responded to this review

It is always lovely to read great reviews from guests who visit us time and time again and please accept our most sincere thanks for your continued patronage of the City Lodge Hotel Group.

Paarl, South Africa
Reviewed April 4, 2017

I stayed for two nights with wife and daughter at this hotel. We arrived a very early because of a very early flight out of Cape Town. The staff was very friendly and efficient and offered to store our luggage while we went to browse the Gateway Shopping Mall across the street. On our return we were accommodated in a...

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Helpful?
Thank 471andrev
Angus M, Public Relations Manager at City Lodge Hotel Umhlanga Ridge, responded to this review

Thanks so much for your fantastic and detailed review of your recent stay with us. It was great to read how much you enjoyed every aspect of your stay.

Johannesburg, South Africa
Reviewed March 26, 2017 via mobile

We had a family room. I was not happy with the hotels condition this time around. The bathroom had mold and the carpet looked dirty. The bed linen was clean, but I happened to to find hair on the bed and in the bathroom. The upside is that it's close to Gateway Mall, about 5 minutes walk or less. And...

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Helpful?
Thank Z S
Angus M, Public Relations Manager at City Lodge Hotel Umhlanga Ridge, responded to this review

Thank you for staying with us. Thank you also for your comprehensive review. We pride ourselves on the cleanliness and the overall condition of our hotels, so we are really sorry to hear about your experience. We will certainly bring this to the attention of the hotel’s management. On a more positive note, we’re glad you liked the hotel’s location...

Reviewed March 7, 2017

Awesome location, awesome vibe and awesome service..would highly recommend this hotel and is within walking distance of Gateway Shopping Center and great for when you are travelling solo. The rooms are modern and the breakfast variety is quite good.

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Helpful?
Thank Yoemna E
Angus M, Public Relations Manager at City Lodge Hotel Umhlanga Ridge, responded to this review

Thank you for staying with us Yoemna. We are so happy that you enjoyed the convenience of the hotel’s location as well as our breakfast offerings; and found our staff so helpful and friendly - key components that we pride ourselves on! We look forward to having you stay with us again.

Questions? Get answers from hotel staff and past guests. Ask a question

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06/11/2017 06/12/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Internet
  • Bar/Lounge
  • Restaurant
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Business Center with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Ideally situated next to the upmarket Gateway shopping and entertainment complex, City Lodge Umhlanga Ridge blends into the surroundings of its modern environment. Durban is just minutes away on the adjacent freeway, as is the city’s international airport. The five-storey hotel is in the heart of the new business district that has emerged in the Umhlanga area. It is also a short drive from Umhlanga’s popular promenade and beach front. ... more   less 

Additional Information about City Lodge Hotel Umhlanga Ridge

Address: 2 Palm Boulevard | P. O. Box 25173,Gateway M.C.P, Umhlanga Rocks 4321, South Africa
Location: South Africa > KwaZulu-Natal > Umhlanga Rocks
Price Range: $107 - $129 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — City Lodge Hotel Umhlanga Ridge 3*
Number of rooms: 168
Reservation Options:
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Also Known As:
City Lodge Umhlanga Ridge Hotel Umhlanga Rocks
City Hotel Umhlanga Rocks
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Questions & Answers

Here's what travelers have asked, with answers from City Lodge Hotel Umhlanga Ridge staff and other travelers.
4 questions
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Brisbane, Australia
Paarl, South Africa
Johannesburg, South Africa
over a year ago
Johannesburg, South Africa
over a year ago

See all questions (4)

Questions? Get answers from City Lodge Hotel Umhlanga Ridge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms facing the Shopping Mall can be a bit noisy during business hours”
Dharmesh108, 1 week ago | Read review
“Request room facing inner court, and top floor. Quiet and good view!”
drreg2017, 2 weeks ago | Read review
“Best rooms are the fourth floor overlooking the pool area...”
353robg, 2 weeks ago | Read review
“not next to elevator”
Ankit_Sigtia, Apr 24, 2017 | Read review
“Book in advance. Include Breakfast.”
798joeyv, Jan 14, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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*Disclaimer
Prices are for 1 room, 2 adults
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