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Protea Hotel by Marriott Durban Umhlanga

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Protea Hotel by Marriott Durban Umhlanga
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240 Reviews from our TripAdvisor Community

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Showing 215: English reviews
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Johannesburg, South Africa
Reviewed 4 days ago NEW

Checked in at about 23:30, the hotel does not offer room service nor are the staff clued up about what was available surrounding the property with regard to dietary requirements. Two cards are required for the room, one to access the room and the other to turn on the electricity, I found this out the difficult way as I was...

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Helpful?
Thank Eusuf274
Johannesburg, South Africa
Reviewed 5 days ago NEW

The reception area, restaurant and bar section seems to be newly renovated and it provides a fresh feeling when entering the hotel. The rooms however are fairly comfortable but carry none of the image created upon check in. They are big rooms with a kitchenette section shower the styling is old. a definite letdown was the internet connection and the...

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Helpful?
Thank Apostolos V
ProteaHotelUmhlanga, General Manager at Protea Hotel by Marriott Durban Umhlanga, responded to this review

Dear Apostolos V I am pleased to hear that you enjoyed our spacious rooms as well as the great location that Protea Hotel by Marriott uMhlanga is on. It appears from your feedback that there were a few challenges during your stay with Internet performance. In today’s modern world, we certainly understand how important Internet performance is to ensuring an...

Haguenau, France
Reviewed 1 week ago via mobile

You for sure would expect much more from such an Hotel. Particularly because it is now part of Marriott. In the room 605 no Wifi working, it took about one day for the staff to admit the situation. The room if big, not really clean and really old fashioned, it's definitively needs renovation. Only 2 positif points. Staff was trying...

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Helpful?
Thank Hugues S
ProteaHotelUmhlanga, Guest Relations Manager at Protea Hotel by Marriott Durban Umhlanga, responded to this review

Dear S Hugues Thank you for taking the time to complete the guest survey. We would like to sincerely apologize for the inconvenience caused during your stay. We are glad to hear that you are happy with the new restaurant that we have on the ground floor adjacent to reception. We look forward to welcoming you back to experience the...

Johannesburg, South Africa
Reviewed 1 week ago

Lovely location, easy access to the beach, lots of restaurants, bars and coffee shops around the hotel and surrounds (max 5 min walk). stayed in the old wing. the room was huge and spacious but a bit tired but we were advised that wing is being closed and redone in April 2017. Also the pool area is not what it...

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Helpful?
Thank Natasha A
ProteaHotelUmhlanga, General Manager at Protea Hotel by Marriott Durban Umhlanga, responded to this review

Dear Natasha A I am pleased to hear that you enjoyed our great location, and were able to explore the restaurant and entertainment areas which are within walking distance from our hotel. Umhlanga beach and the popular Umhlanga pier are also a few meters from the hotel. I will pass on the great commendations to our TEAM, I am glad...

Vevey, Switzerland
Reviewed 1 week ago

Absolutely first class check-in and check out, Mr. Clinton was exceptional, certainly 5 stars, the guy deserves a medal !! Accommodating, helpful, knowledgeable; A credit to your team !! Hotel is well located, easy access for restaurants and 5 minutes away for a delightful dip in the Indian Ocean, what more do you need Room clean, well appointed A big...

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Helpful?
Thank Daviduzbek
Reviewed 1 week ago via mobile

I booked the hotel on Bookings.com as a last minute get away. The brand is constant and doesn't fail on delivery. As most of the Protea by Marriot in SA have gone through a revamp, the decor is sophisticated and chique. Pleasantly delighted by the new wing at the hotel. Our room was short of being a suite, tasteful interior,...

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Helpful?
Thank Farida B
Reviewed 2 weeks ago via mobile

The rooms smell terrible! Swapped rooms but still no difference. I am dreading my stay. The only plus is the location but I would rather drive a few minutes to the beach than have to bear with the smell! Never booking here again!

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Helpful?
Thank Khensani M
ProteaHotelUmhlanga, General Manager at Protea Hotel by Marriott Durban Umhlanga, responded to this review

Dear KhensaniM Thank you for taking the time to share your recent experience at the Protea Hotel Durban Umhlanga with us. As the cleanliness of our hotel is a key priority, I am very sorry that your guestroom fell short of your expectations. Please rest assured that your comments have been shared with the housekeeping team in an effort to...

Port Shepstone, South Africa
Reviewed 2 weeks ago

i always thought that being close to Gateway shopping centre was a good location. But this hotel steps out onto restaurants, coffee shops and a small shopping centre. The night life for younger to middle aged is great. The beach with promenade and pier is within walking distance. The hotel itself has beautiful decor and aesthetically pleasing rooms. Staff were...

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Helpful?
Thank vpather
Peterborough, United Kingdom
Reviewed 3 weeks ago via mobile

A very functional hotel, large rooms and with good car parking and right by all of the restaurants, bars and the he marvellous beach of Umhlanga. Good value for money. Just enjoy the surroundings. I stayed for 5 nights whilst on business in Durban.

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Thank Gary P
Kempton Park, South Africa
Reviewed 4 weeks ago via mobile

Our stay wad pleasant our room was clean and service every day,the front staff was friendly and very helpful.We had a sea view but would like a balcony to sit on.We will defindly go back,and to stay longer

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Helpful?
Thank Bennie H
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Beachfront
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
This 3-star paradise hotel is your gateway to golden beaches, lush surroundings and the exhilaration of holidaying in an idyllic part of South Africa. If you want stunning views overlooking the KwaZulu-Natal coast, look no further than Protea Hotel Durban Umhlanga. Centrally located in the heart of uMhlanga Rocks, the hotel is 18 km from King Shaka International Airport and conveniently situated minutes from the protected beach and 10 minutes from Durban. The hotel offers friendly service, comfortable accommodations, along with a relaxing rooftop sun deck and plunge pool. Most of the hotel's 250 modern rooms feature breath-taking sea views, and are all elegantly and stylishly furnished. Enjoy a choice between 120 Semi self-catering facilities which include a microwave, fridge, cutlery, crockery and tea/coffee-making facilities. We've expanded in October 2016 with a brand new 15-floor tower! In addition to a new reception area and lobby, the project has added an extra 130 bedrooms for your convenience. The Lighthouse Breakfast Restaurant & Bar is situated on the ground floor, adjacent to the reception hall, and offers delicious breakfasts. The restaurant seats 146 guests and is open from 06:30 to 10:30. The bar is open from 14:00 to 23:00. ... more   less 

Additional Information about Protea Hotel by Marriott Durban Umhlanga

Address: corner Lighthouse & Chartwell Drive | Protea Mall, Umhlanga Rocks 4320, South Africa (Formerly Protea Hotel Durban Umhlanga)
Location: South Africa > KwaZulu-Natal > Umhlanga Rocks
Price Range: $89 - $168 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Protea Hotel by Marriott Durban Umhlanga 3*
Number of rooms: 250
Reservation Options:
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Also Known As:
Hotel Umhlanga
Protea Hotel Umhlanga Rocks
Protea Umhlanga
Hotel Style:
#6 On the Beach Hotel in Umhlanga Rocks
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Questions & Answers

Here's what travelers have asked, with answers from Protea Hotel by Marriott Durban Umhlanga staff and other travelers.
2 questions
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Questions? Get answers from Protea Hotel by Marriott Durban Umhlanga staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“It/s now worth the price even for an overnight stay”
 of 5 bubbles Eusuf274, 4 days ago | Read review
“Check if the rooms are in the new or old wing”
 of 5 bubbles 346natashaa, 1 week ago | Read review
“Sea vieew, high up (10th or above)”
 of 5 bubbles Daviduzbek, 1 week ago | Read review
“Book Bed and Breakfast, the breakfast is really good.”
 of 5 bubbles 798joeyv, Jan 14, 2017 | Read review
“For a good ocean view room, request higher floors.”
 of 5 bubbles 301marka, Jan 8, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question