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Protea Hotel Umhlanga

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Protea Hotel Umhlanga
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191 Reviews from our TripAdvisor Community

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Showing 170: English reviews
Durban, South Africa
Level Contributor
4 reviews
4 of 5 stars Reviewed yesterday NEW

My hubby decided that we should celebrate my birthday at the hotel, everything was perfect because when we got to the hotel all was done romantic room well done. The room was big enough for all the activities that he planned for that day

Helpful?
Thank lungilepatienceg
Pretoria, South Africa
Level Contributor
155 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed for a week in the Protea Hotel for work - the hotel is situated in the heart of the Umhlanga Lighthouse area, walking distance from a number of great restaurants. Hotel is in process of renovation, but was not a major inconvenience. The rooms are large and comfortable and I found my room very clean and everything in good... More 

Helpful?
Thank Christiaan M
Johannesburg, South Africa
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The staff are really exceptional - super friendly and helpful. Easy walk to the beach and restaurants. Our room was large, and while a little bit dated, our room was perfectly fine and clean and we were very happy with it. You can't ignore the price - very reasonable for the area. We shall be back.

Helpful?
Thank Bronwyn M
ProteaHotelUmhlanga, General Manager at Protea Hotel Umhlanga, responded to this review

Dear Bronwyn M I am pleased to hear that you enjoyed your stay at our hotel and were able to appreciate the great location, restaurants and beach that uMhlanga Rocks is proud to offer. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that our Staff were helpful... More 

Breda, The Netherlands
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The staff was EXCELLENT! The rooms/hotel are a bit outdated and currently (a saw a notification of 2014 posted in the hotel, they where under construction and appologizing for any inconvenience) under construction. You have to enter and exit by foot through the parking garage. Location is good!

Helpful?
Thank michiel_breda
ProteaHotelUmhlanga, General Manager at Protea Hotel Umhlanga, responded to this review

Dear Michiel_breda I am delighted to hear that our Team provided you with excellent customer service. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service,... More 

Johannesburg, South Africa
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

This hotel is very conveniently located in the village near all the action. The rooms are big and spacious BUT the hotel is in need of a revamp. It is tired and outdated, also not entirely convinced of the general cleanliness. The rooms have a slight "funky" smell.

Helpful?
Thank D511UYolivierb
ProteaHotelUmhlanga, General Manager at Protea Hotel Umhlanga, responded to this review

Dear D511UYolivierb I am delighted to know that you enjoyed our big spacious rooms and the great location that Protea Hotel by Marriott Durban uMhlanga is proud to offer. As you noticed, we are currently undergoing a major renovation of our hotel. Once completed this is sure to provide a highly functional space and stylish décor that meet the modern... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago via mobile

Stayed for a week convenient location near amenities and still close enough to the beach. The staff are also very friendly and helpful. The rooms are spacious and well set up felt like home away from home.

Helpful?
Thank Rhoda-Wanjiru
Cape Town Central, South Africa
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed July 13, 2016

The room is very big and spacious however very outdated. We noticed that they were upgrading some of the other rooms - hope this carries across to the rest of the rooms. The bathroom has a bath and shower - however the shower is tiny. The bed was comfortable and clean. The service at the hotel is great! the staff... More 

Helpful?
Thank Nalisha910
ProteaHotelUmhlanga, General Manager at Protea Hotel Umhlanga, responded to this review

Dear Nalisha910 Thank you for taking the time to share your recent experience at the Protea Hotel Umhlanga with us. I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the hotel. Unfortunately, this... More 

Houston, Texas
Level Contributor
69 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed July 4, 2016

This hotel is close to the beach. The service is great. The property is clean and they have a nice breakfast with omelet station. The location is very good. You have restaurants, shopping, beach opportunities within walking distance. The staff is very professional an the rooms are huge. Will be back if in town.

Helpful?
Thank Tamachris
Lone Tree, Colorado
Level Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed July 2, 2016 via mobile

We stayed here for two brief nights on our way to Zulu Nyala Lodge. The location is very convenient (5 minute walk to beach and shops/restaurants), but can be a bit noisy with the area traffic in the evenings if you like to open windows. The hotel, furnishings, and overall appearance are a bit aged, but everything is very clean... More 

Helpful?
Thank MPuzziferro
ProteaHotelUmhlanga, General Manager at Protea Hotel Umhlanga, responded to this review

Dear MPuzziferro I am delighted to hear that the STAFF were so friendly and efficient. Please be assured that I will congratulate our TEAM for doing a great job. As you noticed, we are currently undergoing a major renovation of our hotel. This is sure to provide a highly functional space and stylish décor that meet the modern needs of... More 

Stellenbosch, South Africa
Level Contributor
42 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed June 27, 2016 via mobile

We came for a week during school holidays in order to enjoy some sun during the cold and wet Western Cape winter. Friendly service, clean and comfortable accommodation that's walking distance away from main beachfront. Not 5 star but we didn't need anything more.

Helpful?
Thank DevilliersO
ProteaHotelUmhlanga, General Manager at Protea Hotel Umhlanga, responded to this review

Dear DevilliersO, Thank you for sharing your experience at the Protea Hotel Umhlanga through Trip advisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that you enjoyed the amenities and service offered at our hotel. As a valued GUEST, your feedback will be shared with the team... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Bar/Lounge
  • Beachfront
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
uMhlanga Rocks, near Durban in Kwa-Zulu Natal, evokes a vision of golden beaches, lush surroundings and the exhilaration of holidaying in an idyllic part of the world. The 3-star Protea Hotel Umhlanga is where that vision turns to reality.Conveniently situated mere minutes from the protected beach and only 10 minutes away from Durban in the heart of uMhlanga Rocks, the Protea Hotel Umhlanga offers friendly and comfortable accommodation. Most of the well-appointed rooms have sea-views and all are comfortably furnished. Admirably equipped semi self-catering rooms, as well as facilities for disabled GUESTS, are available at this 3-star hotel. The Protea Hotel Umhlanga serves delicious breakfasts on site and is situated in close proximity to a variety of restaurants catering for all tastes and budgets. Conference facilities are available with well-trained and professional STAFF catering for every need. Secure, undercover parking on the premises is also available. For adventure and sports enthusiasts there are lots of activities nearby. There are the classics like tennis, bowls, golf and squash; and then there are the daring like deep-sea fishing, scuba diving and horse riding. After all that, return to the hotel pool on the rooftop to lie under the African sun and take in the sea air. ... more   less 

Additional Information about Protea Hotel Umhlanga

Address: Cnr Lighthouse & Chartwell Drive | Protea Mall, Umhlanga Rocks 4320, South Africa
Location: South Africa > KwaZulu-Natal > Umhlanga Rocks
Price Range: $89 - $204 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Protea Hotel Umhlanga 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Hotel Umhlanga
Protea Hotel Umhlanga Rocks
Protea Umhlanga
Hotel Style:
#5 On the Beach Hotel in Umhlanga Rocks
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