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AHA Gateway Hotel

Priceline$101*
View Deal
06/04/2017 06/05/2017
1 room 2 adults 0 children
$212*
$101*
$212*
$101*
$212*
$101*
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AHA Gateway Hotel
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298 Reviews from our TripAdvisor Community

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Showing 288: English reviews
Johannesburg
Reviewed March 20, 2017

I have been looking for a classy and modern low budget hotel in Durban for some time. Many are either too over priced or too dodgy. i ma glad to say i found the perfect match in this hotel. Great value for money. Loved the modern design and decor and really appreciated the general aura and ambience.

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Helpful?
Thank napoleonm311
JerodF11, Digital Marketing Coordinator at AHA Gateway Hotel, responded to this review

Good Day, Thank you for the wonderful feedback, we appreciate your patronage and we are glad you enjoyed your overall stay with us. We look forward to your next visit. Kind regards Thandeka Khumalo Digital Marketing Coordinator aha | Gateway Hotel

Reviewed March 16, 2017

We stayed on February 20 , one night only, traveling with a group of 17 people. We are from California . A/C in our room did not work, they sent a porter to fix it( go figure why the porter!). Did not help. It was hot in the night. In the morning I complained with a manager assistant asking to...

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Helpful?
Thank Marek N
JerodF11, Digital Marketing Coordinator at AHA Gateway Hotel, responded to this review

Good Day, Thank you for your feedback, we apologize for all the issues you experienced during your stay with us we have noted your concern and have notified management. We look forward to your next visit. Kind regards Thandeka Khumalo Digital Marketing Coordinator aha | Gateway Hotel

Dueban
Reviewed March 6, 2017

The outlook of the hotel and the reception is very good. The rooms were clean and food was delicious though we only had supper as we had to leave early in the morning. I still feel that having still water for guests in the fridge is highly recommended

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Helpful?
Thank C2967URmm
300jerodf, General Manager at AHA Gateway Hotel, responded to this review

Dear C2967URmm, Thank you for the wonderful feedback, we appreciate your patronage and thank you for your input, we look forward to your next visit, Kind Regards Jerod General Manager

Durban, South Africa
Reviewed March 1, 2017

awesome service, will stay again, very enjoyable stay. highly recommended state of the art venue. friendly and efficient service . a place to were memories are made. keep up the excellent work and high standards.

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Helpful?
Thank 568se
JerodF11, Digital Marketing Coordinator at AHA Gateway Hotel, responded to this review

Good Day, Thank you for the feedback provided. We continually strive for service excellence and are pleased that we get it right more often than not. We look forward to your return. Kind regards Thandeka Khumalo Digital Marketing Coordinator aha | Gateway Hotel

Richards Bay, South Africa
Reviewed February 28, 2017

this hotel is awesome, definitely worth the visit maybe have some trolleys down stairs in the parking lot for people to put their luggage in that's all I have to say. thank you for a comfortable say over the weekend

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Helpful?
Thank nakekelom
JerodF11, Digital Marketing Coordinator at AHA Gateway Hotel, responded to this review

Good Day, Thank you for the feedback provided. We continually strive for service excellence and are pleased that we get it right more often than not. We look forward to your return. Kind regards Thandeka Khumalo Digital Marketing Coordinator aha | Gateway Hotel

Durban, South Africa
Reviewed February 28, 2017

Hotel is close to a main road so rooms are very noisy due to the traffic. Shower was not clean, there was hair and mold on the shower floor. Hot water was not consistent and the water temperature varied.

Review collected in partnership with this hotel
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Helpful?
Thank keerann2017
JerodF11, Digital Marketing Coordinator at AHA Gateway Hotel, responded to this review

Good Day, Thank you for the review, we appreciate you taking time to share the experience.We apologise that this issue has marred an otherwise good stay. We understand that this altercation was very unsatisfactory. We will apply the appropriate measure to avoid this reoccurring. Kind regards Thandeka Khumalo Digital Marketing Coordinator aha | Gateway Hotel

East London, South Africa
Reviewed February 27, 2017

Hotel location was excellent, just a 2 minute walk inside the mall. The hotel staff were also courteous and attended to all my needs during the staff. Most of all, the facilities were outstanding more-so considering value for money.

Review collected in partnership with this hotel
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Helpful?
Thank Luyolo F
JerodF11, Digital Marketing Coordinator at AHA Gateway Hotel, responded to this review

Good Day, Thank you for the feedback provided. We continually strive for service excellence and are pleased that we get it right more often than not. We look forward to your return. Kind regards Thandeka Khumalo Digital Marketing Coordinator aha | Gateway Hotel

Cape Town Central, South Africa
Reviewed February 25, 2017

Fantastic friendly staff. Clean modern spacious rooms. Brilliant breakfast. :) :) very good value for money and location is perfect. Although the hotel was fully booked with 2 major events rooms are fully sound proof

Review collected in partnership with this hotel
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Helpful?
Thank leonp265
JerodF11, Guest Relations Manager at AHA Gateway Hotel, responded to this review

Good Day Thank you for the wonderful review, we appreciate you taking time to share the experience. We continually strive for service excellence and are pleased that we get it right more often than not. We look forward to your return. Regards, Thandeka Khumalo Digital Marketing Coordinator

Pmb
Reviewed February 22, 2017

The food was not to my expectations for dinner or breakfast I payed a lot of money for it and ended up wasting it and having a cold pizza from panarotis which I enjoyed more even though it was cold for supper. I thought breakfast would be better but you guys don't do room service for breakfast like most hotels...

Review collected in partnership with this hotel
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Helpful?
Thank krishneea
300jerodf, General Manager at AHA Gateway Hotel, responded to this review

Dear krishneea, Thank you for the review, and for discussing the situation with our executive chef, we apologise that the curry was not spicy enough for your taste buds, and that you were of the opinion we were halal, and lastly that you felt the bacon was not replenished regularly at breakfast. We are not equipped to do room service...

Reviewed February 21, 2017 via mobile

Great rooms and lay out. Arrived and lifts were out of order. No one assisted with luggage up stairs. Only 500mb of data per room even thought their books say per guest. Front desk manage Linda argued with me when I showed her and then she said the books are 4years old and they no longer with Three Cities.

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Helpful?
Thank virgileb2015
300jerodf, General Manager at AHA Gateway Hotel, responded to this review

Dear virgileb2015 Thank you for your review, we are rather somewhat bewildered at the commentary, as we do not have a Linda working at the aha Gateway Hotel, in regard your concern about the wifi, we have 50mb fiber available free of charge unlimited, we only restrict certain websites and downloads, we continually review this and have only had issues...

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06/04/2017 06/05/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Internet
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Self-Serve Laundry
  • Babysitting

Additional Information about AHA Gateway Hotel

Address: corner Centenary Boulevard & Twilight Drive | Gateway, Umhlanga Rocks 4321, South Africa (Formerly Three Cities Gateway Hotel)
Location: South Africa > KwaZulu-Natal > Umhlanga Rocks
Price Range: $86 - $153 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — AHA Gateway Hotel 3*
Number of rooms: 146
Reservation Options:
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Hotel Style:
#6 Business Hotel in Umhlanga Rocks
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Questions & Answers

Here's what travelers have asked, with answers from AHA Gateway Hotel staff and other travelers.
2 questions
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Questions? Get answers from AHA Gateway Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“A few of the waiters also really take ownership of their responsibility towards customers and really go the extra mile! Your waitrons Blessing and Sny definitely falls into this category!”
isgaakj, 3 weeks ago | Read review
“NO complaints, or tips, 100% happy, definitely was blown away with value for money.”
695wesleyn, 4 weeks ago | Read review
“We were at room 109,and the hairdryer was not work well,no warm air just cold,and we have two small kids and they has to sleep with us,and we has to pay 85 rands rands for them to breakfast,I think is too much for kids ,because kids don't eat everything that have in breakfasts.the hotel location is nice ,near the shopping,the bed is comfortable ,the bathroom wasn't to clean ,the staff is friendly.”
naeeml2017, Apr 18, 2017 | Read review
“Good value for money”
yakubumaraj, Apr 11, 2017 | Read review
“Take one that faces the road and not the outdoor water park at the Mall! if there is live music etc it can be loud.”
888brettw, Apr 11, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Priceline
$101* /night
View Deal
Booking.com$101
TripAdvisor$101
AMOMA$212
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*Disclaimer
Prices are for 1 room, 2 adults
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