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Coastlands Umhlanga

329 Umhlanga Rocks Drive, Umhlanga Rocks 4000, South Africa
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219 Reviews from our TripAdvisor Community

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Showing 219: English reviews
1 review
2 of 5 stars Reviewed 2 days ago NEW via mobile

My mom and I flew to Durban from Johannesburg to visit friends and family on the weekend of the 18th of June. After hearing some good things about the hotel we decided to stay there on our mini getaway. As we settled into our room, I walked into the bathroom only to find it semi-flooded with worms in the water!... More 

Helpful?
Thank Talisa L
Somerset West
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

Booked through another online booking company. On arrival were told there was no record of our reservation. Eventually resolved although reception staff were quite unhelpful/grumpy. Rooms nicely done. Super comfortable bed. Too much glass in the bathroom. Bad acoustics. TV inconsistent sound. Halal restaurant. Lift with a mind of its own. Huge party on 11th floor that shook the whole... More 

Helpful?
Thank 26cathyr
London, United Kingdom
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I attended a function at Coastlands Umhlanga.the food was awesome and service great!there was a wide variety of dishes to choose from! really enjoyed the experience!Great venue for functions!also spent a night at the hotel,very modern and tastefully decorated.staff were very friendly and generally efficient!highly recommended!

Helpful?
Thank Hazel55_12
Pretoria, South Africa
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a beautiful hotel with comfortable rooms, great location, fantastic breakfast, friendly staff, good atmosphere, very clean. The bathroom is huge and modern. The rates are no too bad compared to other hotels in this category

Helpful?
Thank ibaijnath
Midrand, South Africa
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is beautiful and the rooms are very big! No compromise on space. The bathroom as well is very big. There is a very large spread for breakfast, I was happy to have choices like fish, lamb and chicken. At most other hotels you are often served bacon and beef. I do not eat bacon or beef for religious... More 

Helpful?
Thank Avikaar
Coastlands_Marketing, Director of Sales at Coastlands Umhlanga, responded to this review

Thank you for staying at our hotel and for your valuable feedback. We are happy that you enjoyed an overall pleasant stay at our hotel and that we were able to meet and exceed your expectations. We look forward to welcoming you again in the near future. Yours in Hospitality Andre-B van Wyk - Scott Group Marketing & Sales Manager... More 

Maputo, Mozambique
Level Contributor
5 reviews
4 of 5 stars Reviewed 3 weeks ago

The hotel is situated at a perfect location, a few minutes from the sea and closer to the mall left me all smiles of course! Didn't have much of the food as i was out most of the time, but the salad was well prepared and eye captivating too. Lovely ambience with the Reception area beautifully organised and very relaxing.... More 

Helpful?
Thank lexy1900
Coastlands_Marketing, Director of Sales at Coastlands Umhlanga, responded to this review

Thank you for staying at our hotel and for your valuable feedback. We are happy that you enjoyed an overall pleasant stay at our hotel and that we were able to meet and exceed your expectations. We look forward to welcoming you again in the near future. Yours in Hospitality Andre-B van Wyk - Scott Group Marketing & Sales Manager... More 

Johannesburg, South Africa
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

I have stayed at the coastlands several times for business and pleasure. Their staff is very friendly except for one receptionist who did not even have a smile on his face and addressed me as hey sign here instead of having manners. Other than that one isolated incident all was fine, close to shopping mall, beach and Shark board. U... More 

Helpful?
Thank Noks_Sela
Coastlands_Marketing, Director of Sales at Coastlands Umhlanga, responded to this review

Thank you for staying at our hotel and for your valuable feedback. Guest feedback is very important to us as it plays a vital role in improving our facilities and services to ensure that your next stay is a memorable experience. We have addressed your feedback with management and staff and we will ensure that we continuously maintain and improve... More 

Umhlanga Rocks
1 review
4 of 5 stars Reviewed 4 weeks ago

The service was very good ..The room was so good and warm. The location adds up, by GATEWAY SHOPPING CENTRE..we went shopping all night with no worries about driving a long distance again to the place.

Review collected in partnership with this hotel

Helpful?
Thank Phiwor
Coastlands_Marketing, Director of Sales at Coastlands Umhlanga, responded to this review

Thank you for staying at our hotel and for your valuable feedback. We are happy that you enjoyed an overall pleasant stay at our hotel and that we were able to meet and exceed your expectations. We look forward to welcoming you again in the near future. Yours in Hospitality Andre-B van Wyk - Scott Group Marketing & Sales Manager... More 

Umhlanga Rocks
1 review
5 of 5 stars Reviewed 4 weeks ago

Great service and hospitality! Great value for money! Exceeded expectations. Really appreciate the friendly staff. I would like to suggest that the coffee for breakfast was a bit cold as the waiter took longer to bring it out after the order. Please improve on this. Thank you.

Review collected in partnership with this hotel

Helpful?
Thank h_lee0218
Coastlands_Marketing, Director of Sales at Coastlands Umhlanga, responded to this review

Thank you for staying at our hotel and for your valuable feedback. We are happy that you enjoyed an overall pleasant stay at our hotel and that we were able to meet and exceed your expectations. We look forward to welcoming you again in the near future. Yours in Hospitality Andre-B van Wyk - Scott Group Marketing & Sales Manager... More 

Johannesburg, South Africa
1 review
3 of 5 stars Reviewed June 14, 2016

I was there for a conference. I was happy with the room. However, the catering side needs attention. Dietary requirements were stipulated but it was a struggle to get a decent meal. Tea breaks nothing was catered for. Paid R300 for the gala dinner only to get a small quantity of butter beans, braised potatoes and two rotis. Also, clearly... More 

Helpful?
Thank reethan24
Coastlands_Marketing, Director of Sales at Coastlands Umhlanga, responded to this review

Thank you for staying at our hotel and for your valuable feedback. Guest feedback is very important to us as it plays a vital role in improving our facilities and services to ensure that your next stay is a memorable experience. We have addressed your feedback with management and staff and we will ensure that we continuously maintain and improve... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Internet
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Room Service
  • Free Parking
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
This hotel overlooks the Indian Ocean, with all rooms featuring partial sea and city views. With optimum space and a modern look and feel, this hotel is ideal for corporate and leisure getaways. The hotel features superb banqueting and conferencing facilities ideal for weddings or corporate functions. With evenings catered for by the highly acclaimed Saffron Restaurant and the Vanilla bar guests are assured to leave with a brilliant taste of luxury. Mornings are best spent in the gymnasium and alongside the deck pool offers the opportunity to enjoy the mid day sun. Above all the Hotel offers excellence in service and always goes the extra mile to offer guests an experience they will find difficult to forget. ... more   less 

Additional Information about Coastlands Umhlanga

Address: 329 Umhlanga Rocks Drive, Umhlanga Rocks 4000, South Africa
Location: South Africa > KwaZulu-Natal > Umhlanga Rocks
Price Range: $95 - $164 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Coastlands Umhlanga 4*
Number of rooms: 136
Reservation Options:
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Hotel Style:
#4 Spa Hotel in Umhlanga Rocks
#6 On the Beach Hotel in Umhlanga Rocks
#8 Luxury Hotel in Umhlanga Rocks
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