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The Square Boutique Hotel & Spa

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187 Reviews from our TripAdvisor Community

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Showing 180: English reviews
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howick
Reviewed 6 days ago NEW

I will come again and i will recomend you to all my friends....i really like your place, your stuff members and your clean rooms...i was on room 16 with my wife...we like to thank the square for making my wife birthday very gud

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Helpful?
Thank sibonisom2017
Port Shepstone, KwaZulu-Natal, South Africa
Reviewed 1 week ago

We first won a prize through a local newspaper and had room 41 in 2014 for Valentines day and really loved it. This past weekend I booked again. It was a random check and Mercy Sithole from reservations assisted me in no time. I booked and paid for my stay in the exact same room 41 the Honeymoon room. Upon...

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Helpful?
Thank PriyenC
Square250, Manager at The Square Boutique Hotel & Spa, responded to this review

Dear Priyen Chetty Thank you for the time taken to rate our service. Your feedback about our hotel assists us in improving where required as we strive to ensure guest satisfaction is at the highest level at The Square Boutique Hotel & Spa. Guest satisfaction is very important to us and we try hard to make sure all of our...

Johannesburg, South Africa
Reviewed 3 weeks ago

I love it, and i will recommend it to friends and family. the staff is very good and they have the love for their job, they attend to customers with open hearts, breakfast was to die for. the Pool is clean, and and and

Review collected in partnership with this hotel
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Thank kgaogelo_rametsi
Square250, Manager at The Square Boutique Hotel & Spa, responded to this review

Dear Kgaogelo Rametsi Thank you for the time taken to rate our service. Your feedback about our hotel assists us in improving where required as westrive to ensure guest satisfaction is at the highest level at The Square Boutique Hotel & Spa. Guest satisfaction is very important to us and we try hard to make sure al ofour guests have...

Johannesburg, South Africa
Reviewed January 18, 2017

We stayed overnight in the hotel which is managed by the Three Cities group. The rooms are extremely comfortable and spacious. The property is well sited and well within driving distance to the beaches. We had breakfast there which was good with very little waiting. The service is good but the hotel was not busy so it is difficult to...

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Helpful?
Thank MikeyK
Square250, Manager at The Square Boutique Hotel & Spa, responded to this review

Dear MikeyK Thank you for the time taken to rate our service. Your feedback about our hotel assists us in improving where required as we strive to ensure guest satisfaction is at the highest level at The Square Boutique Hotel & Spa. Guest satisfaction is very important to us and we try hard to make sure al of our guests...

Luanda, Angola
Reviewed January 16, 2017

This 4-star Hotel is awful and should be closed. Unfortunately, it terrible embarrasses all the tourism industry in South Africa. That as nothing to do with this hotel. I made a reservation for four nights in a deluxe room. When arrived, they gave me a normal room…which had a terrible mal-function in the bathroom… swap room in the same night...

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Thank caeiroj
Square250, Manager at The Square Boutique Hotel & Spa, responded to this review

Dear Caeiroj Thank you for the time taken to rate our service. We would like to thank you for your feedback about our hotel as assists us inimproving where required as we strive to ensure guest satisfaction is at the highest level at The Square Boutique Hotel & Spa. We do apologise for any inconvenience caused to you, as we...

Durban
Reviewed January 14, 2017

Our stay at The boutique hotel Umhlanga at the Square was very pleasant. The staff were accommodating and friendly. The rooms are very comfortable. We were very happy with our stay and would definitely recommend it.

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Thank 35jennah
Square250, Manager at The Square Boutique Hotel & Spa, responded to this review

Dear Valued Guest Thank you for the time taken to rate our service. Your feedback about our hotel assists us in improving where required as we strive to ensure guest satisfaction is at the highest level at The Square Boutique Hotel & Spa. Guest satisfaction is very important to us and we try hard to make sure al of our...

koranit
Reviewed January 14, 2017

too many things went wrong, elevator, fitness room devices were out of order, no towels, no water and glasses, in the room towel was not clean, spa is closed early and working people can not enjoy it. in the web it was mentioned that session could take place in my room however when check in the spa they said not...

Review collected in partnership with this hotel
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Thank mosh128
Square250, Manager at The Square Boutique Hotel & Spa, responded to this review

Dear Valued Guest Thank you for the time taken to rate our service. We would like to thank you for your feedback about our hotel as assists us in improving where required as we strive to ensure guest satisfaction is at the highest level at The Square Boutique Hotel & Spa. We do apologise for any inconvenience caused to you,...

Greater Johannesburg, South Africa
Reviewed January 9, 2017

Stayed here over New Year 16/17 period and absolutely shocking. Room was ok but air conditioning worked intermittently - heard four other customers complaining of the same thing. Gym equipment non functional with excuses such as customers keep stealing the international adaptor plugs to - sorry the equipment keeps short circuiting and we cant do anything over the holiday period....

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Thank stevelivingstone
Square250, Manager at The Square Boutique Hotel & Spa, responded to this review

Dear Steve Livingstone Thank you for the time taken to rate our service. We would like to thank you for your feedback about our hotel as assists us in improving where required as we strive to ensure guest satisfaction is at the highest level at The Square Boutique Hotel & Spa. We do apologise for any inconvenience caused to you,...

Johannesburg, South Africa
Reviewed January 1, 2017 via mobile

In Durban for a week, I chose aha The Square Boutique Hotel reasonably randomly because I had miscalculated the number of nights required at our previous abode and other guests were due to arrive. Halfway closer to King Shaka airport, it looked like it would meet our needs for an early departure on 24 December, so the day before our...

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Thank SuzieBrenner
Reviewed December 22, 2016 via mobile

This hotel may look modern on the outside but it is really dated and old. For the price you would expect bottled water in the room. It considers itself a four star, but it is more like a 2 star. The service I have experienced so far is poor. You only get 500mb per day and you need to collect...

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Helpful?
Thank Carlos C
Square250, Manager at The Square Boutique Hotel & Spa, responded to this review

Dear Carlos C Thank you for the time taken to rate our service. Your feedback about our hotel assists us in improving where required as we strive to ensure guest satisfaction is at the highest level at The Square Boutique Hotel & Spa. Guest satisfaction is very important to us and we try hard to make sure all of our...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about The Square Boutique Hotel & Spa

Address: 250 Umhlanga Rocks Drive | Durban, Umhlanga Rocks 4051, South Africa
Location: South Africa > KwaZulu-Natal > Umhlanga Rocks
Price Range: $89 - $181 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Square Boutique Hotel & Spa 4*
Number of rooms: 50
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Also Known As:
The Square Boutique Hotel And Spa
The Square Boutique Hotel Umhlanga Rocks
Hotel Style:
#5 Spa Hotel in Umhlanga Rocks
#9 Luxury Hotel in Umhlanga Rocks
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Questions & Answers

Here's what travelers have asked, with answers from The Square Boutique Hotel & Spa staff and other travelers.
4 questions
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8 months ago
luanda
Liverpool, United Kingdom

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Questions? Get answers from The Square Boutique Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Room 41 is the best”
  • Lovely 4 poster bed comfortable sleep
  • My favorite the shower - hot water takes a while to heat up though
  • Channels are set but amazing
  • Spacious bath tub
 of 5 bubbles PriyenC, 1 week ago | Read review
“I assume they are all excellent and have what you need.”
 of 5 bubbles Avastar34, Dec 20, 2016 | Read review
“The deluxe rooms are very spacious with separate shower and a big bath tub. Lounge area is spacious as well and the bed is very comfortable.”
 of 5 bubbles annaniasd, Nov 29, 2016 | Read review
“No views worth having, lifts were very silent.”
 of 5 bubbles 118JamesS118, Nov 10, 2016 | Read review
“all rooms seem ok”
 of 5 bubbles paulstabb, Nov 8, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question