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Holiday Inn Express Durban - Umhlanga

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Holiday Inn Express Durban - Umhlanga
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317 Reviews from our TripAdvisor Community

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Showing 285: English reviews
Johannesburg, South Africa
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Great hotel - staff are amazing - groomed and so very helpful. Arranged a packed breakfast for me and directed me well to where I was going. Room lovely and large - everything I needed for a one night stopover

Helpful?
Thank Eileen B
Holiday Inn E, General Manager at Holiday Inn Express Durban - Umhlanga, responded to this review

Thank you for your wonderful review from your recent stay with us. We are so pleased our Hotel met with your requirements. Looking forward to welcoming you back soon. Warmest regards Bronwyn McLeod - General Manager More 

Limpopo
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

This was a lovely hotel in a very convent area. Close to beaches and main malls and bars!! Uber is very cheap to bars and restaurants if you want to consume alcohol. This hotel has such a beautiful and elegant setting,extremely clean and crisp, i would definitely love to come back when i am in durban again. Buffet breakfast was... More 

Helpful?
Thank R0shaan
Holiday Inn E, General Manager at Holiday Inn Express Durban - Umhlanga, responded to this review

Thank you for your feedback from your recent stay with us. We are so pleased our location suited your requirements. We certainly look forward to welcoming you back in the near future, Warm regards Bronwyn McLeod - General Manager More 

Tehran, Iran
Level Contributor
25 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Very good hotel and friendly staff and good accomodation. But like every where in south africa the free wifi is a joke. They only give you a low speed connection for 100 mb limit per day. The location is near the place it is full of restaurant . You may have a good view of ocean. But hotel is 20... More 

Helpful?
1 Thank mehdirani
Holiday Inn E, General Manager at Holiday Inn Express Durban - Umhlanga, responded to this review

Thank you for your feedback from your recent stay with us. We are sorry to hear our WI-FI offering did not meet with your requirements, and we do encourage all our guests to enroll as IHG Rewards Members (no cost to enroll or remain a member) and one of the amazing benefits is Complimentary Wi-Fi. We are sorry to hear... More 

Johannesburg, South Africa
Level Contributor
47 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed 2 weeks ago

On arrival we found the receptionist rather confrontational and grumpy. Not what one expected. The hotel is a 'cut corners' offering - quick turn around, but adequate. Breakfast offered was average with reasonable food and beverages - not memorable in any way. After check out - we discovered something was left behind and requested assistance to collect it - from... More 

Helpful?
Thank DesertSands_12
Holiday Inn E, General Manager at Holiday Inn Express Durban - Umhlanga, responded to this review

Thank you for your feedback from your recent stay with us, we certainly do value and appreciate your feedback. We are sorry to hear our staff did not provide exceptional service as required by an International Hotel Brand. We are very sorry to have let you down in this regard. Sincerely, Hotel Management More 

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Johannesburg, South Africa
Level Contributor
66 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed there 2 nights this week and is convenient as its a 2 minute walk from Gateway. The rooms are spacious and comfortable beds. A nice touch is the retractable desk lamp, and desk for working. Breakfasts are fresh and standard fare but constantly refilled with hot fresh scrambled eggs, bacon, sausages and grilled tomatoes. However coffee from the machine... More 

Helpful?
1 Thank goldy61
Holiday Inn E, General Manager at Holiday Inn Express Durban - Umhlanga, responded to this review

Thank you for your informative review from your recent stay with us. We are so pleased our location as well as accommodations suited your requirements. We are very sorry to hear our coffee did not meet with your expectations. Warmest regards Bronwyn Mcleod - General Manager More 

Lytham St Anne's, United Kingdom
Level Contributor
160 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here for one night following arrival in Durban. Our greeting from the receptionist was one of the warmest we have ever had. She gave us all the information we needed very clearly and explained all the hotel facilities etc. After a very long journey it was a real pleasure to be greater by this lady. The hotel was very... More 

Helpful?
2 Thank nick045
Holiday Inn E, General Manager at Holiday Inn Express Durban - Umhlanga, responded to this review

Thank you for taking the time to send through such a positive review regarding your recent stay with us. We are so thrilled you had a lovely stay with us and your feedback has been shared with the entire Express Team! Warmest regards Bronwyn McLeod - General Manager More 

Level Contributor
230 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Great location...5 min walk distance to the Gateway shopping mall. Welcoming was good and I was recognized as a Spire member. Also room was very good and nothing has been missing. Highly recommended at anytime

Helpful?
1 Thank Paolo M
Holiday Inn E, General Manager at Holiday Inn Express Durban - Umhlanga, responded to this review

Thank you for your wonderful feedback from your recent stay with us. We certainly do value your loyalty as a Spire Elite Member. Warmest regards Bronwyn Mcleod - General Manager More 

Standerton, South Africa
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

This Hotel is perfectly neat, inside and out. The staff is very friendly and the price was reasonable. There are hairdyers in the room and WiFi is also available. It's got a beautiful sea view and there's a swimming pool for the hot Summer days. Breakfast is included in the price. Worth the money to stay.

Helpful?
1 Thank Wayne-Sarie H
Holiday Inn E, General Manager at Holiday Inn Express Durban - Umhlanga, responded to this review

Thank you for your informative review from your recent stay at our Hotel. We are so pleased that our facilities met with your requirements. Kind regards Bronwyn McLeod - General Manager More 

Roodepoort, South Africa
Level Contributor
34 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed August 24, 2016 via mobile

Checked in for 1 night..got upgraded at reception for being ihg member.late check out given..2pm..breakfast area very accomodating..rooms extremely comfortable..big walk in shower..on downside no cupboards but that was fine.get a corner unit..bigger rooms

Helpful?
Thank mohamed V
Holiday Inn E, General Manager at Holiday Inn Express Durban - Umhlanga, responded to this review

Thank you for your extremely positive review from your recent stay with us. We are so pleased you enjoyed your stay, especially as a valued IHG Rewards Member. Kind regards Bronwyn McLeod - General Manager More 

Johannesburg, South Africa
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 24, 2016 via mobile

Beautiful scenery and rooms are immaculate. The accommodation is close or walking distance from gateway. Staff not so on point and found them unfriendly we got there early before 12 and ended up checking in around 3.

Helpful?
Thank NtsumiTwala
Holiday Inn E, General Manager at Holiday Inn Express Durban - Umhlanga, responded to this review

Thank you for your feedback from your recent stay with us. We are very sorry to hear our front office team were not hospitable and do regret any inconvenience caused due to a late check in. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The HOLIDAY INN EXPRESS DURBAN-UMHLANGA offers stunning sea views. Ideally situated within walking distance to the upmarket Gateway shopping and entertainment centre and within short driving distance from the Umhlanga beachfront. ... more   less 

Additional Information about Holiday Inn Express Durban - Umhlanga

Address: 2 Ncondo Place | Cnr Ncondo Place & Ntusi Road, Off Umhlanga Rocks Drive, Umhlanga Rocks 4319, South Africa
Location: South Africa > KwaZulu-Natal > Umhlanga Rocks
Price Range: $82 - $118 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Durban - Umhlanga 3*
Number of rooms: 234
Reservation Options:
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Also Known As:
Holiday Inn Express Durban - Umhlang Hotel Umhlanga Rocks
Hotel Style:
#7 Business Hotel in Umhlanga Rocks
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