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Holiday Inn Express Durban - Umhlanga

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Holiday Inn Express Durban - Umhlanga
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300 Reviews from our TripAdvisor Community

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Showing 269: English reviews
Essex, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We had a one night stay here whilst travelling aroun the area.We had a wonderful welcome.The rooms are clean and adequate,with television and wi fi.The bed was quite small,that's the only downside.The price included a wonderful breakfast,more than you could eat.Great value for money and will stay there again.

Helpful?
Thank Letteuce
Cape Point, South Africa
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The Holiday inn express is absolutely great accommodation at great prices. The rooms are well modern ,furnished and designed. Room service is efficient and rooms are cleaned well.The hotel staff are friendly and willing to assist. The basement parking is secure however a bit of a distance to your room . The buffet breakfast leaves one spoilt for choice. This... More 

Helpful?
Thank Majozii
Holiday Inn E, General Manager at Holiday Inn Express Durban - Umhlanga, responded to this review

Thank you for your positive review from your recent stay with us. We certainly do appreciate your favorable comments, and certainly look forward to welcoming you back to the hotel in the near future! Warm regards Bronwyn McLeod - General Manager More 

South africa
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Pleasantly surprised... Checkin efficient... Room small but neat and clean... No cupboards.. No mini bar...breakfast basic but excellent service... Generally this hotel aims to please... Requests are met with smiles and efficiency... Arguably better than some 4 stars establishments on the marine parade in durban. Well done!

Helpful?
Thank Fathima M
Pretoria, South Africa
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Great hotel, room was big enough and comfortable, clean and decent too. Hotel staff were friendly, only issue we had was the dry and boring breakfast, lacked variety and by the third day we decided to give it a miss.

Helpful?
Thank Tlhogi86
Holiday Inn E, General Manager at Holiday Inn Express Durban - Umhlanga, responded to this review

Thank you for your feedback from your recent stay with us. We certainly are pleased our accommodations met with your expectations. We are however, sorry to hear our express breakfast offering did not meet with your requirements. Warmest regards Bronwyn McLeod - General Manager More 

Johannesburg, South Africa
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 22, 2016

We initially had a 2 night stay booked at this facility. en route we encountered a problem, I called and spoke to the manager Terrence, he was very helpful and managed to change our booking to 1 night. the room was decent and spacious. good view of the Sea. The entrance was a bot confusing , and we ended up... More 

Helpful?
Thank sylvester_moodley
Holiday Inn E, General Manager at Holiday Inn Express Durban - Umhlanga, responded to this review

Thank you for your feedback from your recent stay with us. We certainly do appreciate your comments, and we are so pleased to read our staff were accommodating of your requests. We are however sorry to hear our Express Brand Breakfast did not accommodate your dietary needs. Every effort is taken to ensure our guests are well looked after. Your... More 

JHB
2 reviews
2 of 5 stars Reviewed June 19, 2016

It is definitely hard to please everyone, but the small things and the application of a little foresight goes a long way. I asked repeatedly weeks before to accommodate an early check in. Reasons was that my family and I were travelling to a wedding. We needed a place to shower and change after a long drive. No emails were... More 

Helpful?
Thank 520nareshh
Holiday Inn E, General Manager at Holiday Inn Express Durban - Umhlanga, responded to this review

Thank you for your feedback and bringing these matters to our attention. We certainly do regret any inconvenience caused during your stay, as this is not up to our normal standards, and this feedback has been shared with the respective Heads of Department. Yours sincerely, Bronwyn McLeod - General Manager More 

Travelers are raving about these Umhlanga Rocks hotels

Johannesburg, South Africa
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 10, 2016

I stayed five nights at this hotel in May. It was pleasing to see how much attention is paid to ensuring guests are comfortable during their stay. Service was personalised; every request was attended to gladly. I felt very welcome and would be happy to return. The restaurant attached to the hotel is good, but service is variable there. I... More 

Helpful?
Thank LynnVM
Holiday Inn E, General Manager at Holiday Inn Express Durban - Umhlanga, responded to this review

Thank you for your lovely feedback from you recent stay with us. We are so pleased you enjoyed your stay. We have shared your feedback with the Management of Butcher Block Restaurant. We certainly look forward to welcoming you back soon! Warmest regards Bronwyn McLeod – General Manager More 

Johannesburg, South Africa
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed June 2, 2016 via mobile

Had a last minute challenge so needed to find a place fast and booked here on the same day. I've actually stayed here a couple of years ago which was ok. + Very nice staff, well trained, pleasant room - Maintenance might be an issue- had to hold shower rose (rose didn't fit into the holding bracket), basin plug not... More 

Helpful?
Thank bb4_the1
Holiday Inn E, General Manager at Holiday Inn Express Durban - Umhlanga, responded to this review

Thank you for your feedback from your recent stay with us. We certainly do regret any inconvenience caused due to the maintenance issues, and certainly do hope these were fixed timously during your stay. Warmest regards Bronwyn McLeod - General Manager More 

Sydney
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed May 26, 2016

this is a standard hotel chain - nothing really to mention there except it is an expensive stay. every other place we stayed at in Africa had free wifi except this place which was the most expensive but not the nicest - just somewhere to stay between destinations. we even had free wifi in the middle of the seregeti and... More 

Helpful?
Thank mariegb
Holiday Inn E, General Manager at Holiday Inn Express Durban - Umhlanga, responded to this review

We are so sorry to receive your feedback from your recent stay with us. Our aim is to provide all our guests with a seamless and memorable stay. All our guests are offered 100MG Free Wi-Fi, and we do encourage all guests to sign up as IHG Rewards Members, as one of the benefits is complimentary WI-FI. We know you... More 

Salem, Virginia
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed May 18, 2016

My wife and I were coming off a 17.5 hour flight from the states into Johannesburg and then a hop flight into Durban and needed a place to crash before continuing deeper into South Africa. Holiday Inn Express Durban was a very easy 15 minute drive from King Shaka Airport in a safe section of town. The hotel and rooms... More 

Helpful?
2 Thank maaronsmith
Holiday Inn E, General Manager at Holiday Inn Express Durban - Umhlanga, responded to this review

We are so pleased our Hotel exceeded your expectations, and we certainly do appreciate your beautiful review of our Holiday Inn Express Durban Umhlanga. We certainly do hope you had a lovely holiday in South Africa, and we do hope we can welcome you back in the near future! Warmest regards Bronwyn McLeod - General Manager More 

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The HOLIDAY INN EXPRESS DURBAN-UMHLANGA offers stunning sea views. Ideally situated within walking distance to the upmarket Gateway shopping and entertainment centre and within short driving distance from the Umhlanga beachfront. ... more   less 

Additional Information about Holiday Inn Express Durban - Umhlanga

Address: 2 Ncondo Place | Cnr Ncondo Place & Ntusi Road, Off Umhlanga Rocks Drive, Umhlanga Rocks 4320, South Africa
Location: South Africa > KwaZulu-Natal > Umhlanga Rocks
Price Range: $79 - $121 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Durban - Umhlanga 3*
Number of rooms: 234
Reservation Options:
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Also Known As:
Holiday Inn Express Durban - Umhlang Hotel Umhlanga Rocks
Hotel Style:
#1 Best Value Hotel in Umhlanga Rocks
#7 Business Hotel in Umhlanga Rocks
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